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Promotion The process of communicating with customers or potential customers Promotion Informative Persuasive Two categories Above-the-line Advertising through the media Below-the-line All other promotions, such as PR Merchandising Sponsorship Direct marketing, etc. AIDA Attention Interest Desire Action The promotional mix Public relations (PR) Branding Merchandising Sales promotions Direct selling Direct mail Telephone Door-to-door drops Personal selling The promotional mix Advertising Television Radio Cinema National newspapers Posters Magazines Internet Regional newspapers Ambient promotion The promotional mix Public Relations (PR) Branding Merchandising Sales promotions Direct selling Advertising Sponsorship Trade fairs & exhibitions Influences on choice Objectives of campaign Costs & budgets Target market Balance of promotions in a campaign Legal factors External factors