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Marketing Essentials With Mr. Colby n Chapter 1 Marketing Is All Around Us Section 1.1 What Is Marketing? Chapter 1 n Marketing Is All Around Us 1 SECTION 1.1 What Is Marketing What You'll Learn The meaning of marketing The foundations of marketing The functions of marketing Chapter 1 n Marketing Is All Around Us 2 SECTION 1.1 What Is Marketing Why It's Important To be successful in business requires being marketing oriented. Learning how businesses and people operate from a marketing point of view will help you in all your future endeavors. You will also get a good idea of whether marketing is a potential career for you. Chapter 1 n Marketing Is All Around Us 3 SECTION 1.1 What Is Marketing Key Terms marketing products goods services exchange Chapter 1 n Marketing Is All Around Us 4 SECTION 1.1 What Is Marketing What Is Marketing Marketing is the process of developing, promoting, and distributing products to satisfy customers' wants and needs. Chapter 1 n Marketing Is All Around Us 5 SECTION 1.1 What Is Marketing Products = Goods and Services Goods: Hammers, automobiles, soda pop, clothing, and computers Services: Dry cleaners, amusement parks, attorneys, and movie theaters Exchange: Buying or selling a good or service Chapter 1 n Marketing Is All Around Us 6 SECTION 1.1 What Is Marketing Functions of Marketing These functions define marketing as it is applied in business operations. Distribution Financing Marketing-Information Management Pricing Product/Service Management Promotion Selling Slide 1 of 4 Chapter 1 n Marketing Is All Around Us 7 SECTION 1.1 What Is Marketing Functions of Marketing Distribution involves deciding where and to whom products need to be sold in order to reach the final users. Financing is getting the money needed to pay for the operation of a business. Slide 2 of 4 Chapter 1 n Marketing Is All Around Us 8 SECTION 1.1 What Is Marketing Functions of Marketing Marketing-Information Management involves getting the necessary information to make sound business decisions. Pricing dictates how much to charge for goods and services. Product/Service Management is obtaining, developing, maintaining, and improving a product. Slide 3 of 4 Chapter 1 n Marketing Is All Around Us 9 SECTION 1.1 What Is Marketing Functions of Marketing Promotion is communicating with potential customers to inform, persuade, or remind them about a company. Selling is providing customers with goods and services they want. Slide 4 of 4 Chapter 1 n Marketing Is All Around Us 10 1.1 ASSESSMENT Thinking Critically How is a presidential political campaign an example of marketing? Chapter 1 n Marketing Is All Around Us 11 1.1 Graphic Organizer Marketing Functions Producers Financing Pricing Marketing-Information Management Product/Service Management Promotion Distribution Selling Consumers Chapter 1 n Marketing Is All Around Us 12 SECTION 1.2 Economic Utilities Why It's Important By understanding the benefits of marketing, you will see how the functions of marketing add value to products. You will also see how marketing activities lead to lower prices and new and improved products. Chapter 1 n Marketing Is All Around Us 13 SECTION 1.2 Economic Utilities Key Terms utility form utility place utility time utility possession utility information utility Chapter 1 n Marketing Is All Around Us 14 SECTION 1.2 Economic Utilities Economic Benefits of Marketing Bridges the gap between you and the maker or seller of an item. Makes buying easy for customers. Creates new and improved products at lower prices. Chapter 1 n Marketing Is All Around Us 15 SECTION 1.2 Economic Utilities Economic Utilities Economic utilities reflect the value that producers and marketers add to raw materials when they make them into products and offer them for sale to the public. Form utility Place utility Time utility Possession utility Information utility Chapter 1 n Marketing Is All Around Us 16 SECTION 1.2 Economic Utilities Form Utility Changing raw materials or putting parts together to make them more useful. Example: The parts of a lounge chair— the wood frame, the fabric, the glue and nails, and the reclining mechanism—are less useful by themselves. Putting them together adds form utility. Chapter 1 n Marketing Is All Around Us 17 SECTION 1.2 Economic Utilities Place Utility Having a product where customers can buy it. Example: Selling directly to the customer through catalogs. Chapter 1 n Marketing Is All Around Us 18 SECTION 1.2 Economic Utilities Time Utility Having a product available at a time convenient for customers. Example: Retailers offer large supplies of backpacks in the late summer, near the beginning of the school year. Chapter 1 n Marketing Is All Around Us 19 SECTION 1.2 Economic Utilities Possession Utility Exchange of a product for some monetary value. Example: Taking credit cards and checks rather than just cash enables customers to buy products. Chapter 1 n Marketing Is All Around Us 20 SECTION 1.2 Economic Utilities Information Utility Providing information so the customer is comfortable buying. Example: Salespeople explain features of products. Example: Packaging explains qualities and uses. Example: Advertising informs consumers about products. Chapter 1 n Marketing Is All Around Us 21 SECTION 1.2 Economic Utilities Lower Prices When demand is high, manufacturers can make products in larger quantities, which reduces the unit cost of each product. Example: When fixed costs are $20,000: Quantity Produced Fixed Cost Per Unit 10,000 $2.00 200,000 10¢ Chapter 1 n Marketing Is All Around Us 22 SECTION 1.2 Economic Utilities New and Improved Products As businesses continue to look for opportunities to better satisfy customers' wants and needs, the result is a larger variety of goods and services. Example: Personal computers have become smaller, more powerful, and less expensive through competition between makers. Chapter 1 n Marketing Is All Around Us 23