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Internal Medicine/Clinical Teaching Unit Rotation Primary Preceptor Contact Info: Jennifer Hawkes Phone 250-565-2014 Email [email protected] Pager 561-6501 Rotation & length: 6 weeks Preceptor(s): Jennifer Hawkes Barb Falkner Dates of Rotation: This rotation will be completed on the Internal Medicine Unit and the Clinical Teaching Unit (provide care for patients throughout the hospital with a focus on internal medicine for this rotation). Your preceptor will provide assistance to you in the provision of pharmaceutical care for your patients. Patients requiring acute care are usually admitted under an internist or emergency room doctor to the internal medicine unit. The internal medicine unit also receives “step down” patients from the Intensive Care Unit. These patients have a wide variety of medical conditions and also often have coexisting illnesses and multiple drug regimens. Often other specialists will be consulted by the internist and will be involved with the care of one disease. The Clinical Teaching Unit usually has 25-30 patients and involves an overseeing internist (rotates on a weekly basis), a senior resident (rotates on a monthly basis – involved with all patients), family practice residents (see 5-6 patients daily) and clinical clerks (third year medical students – see 3-4 patients daily). The team sees patients individually and rounds together. Educational discussions are also incorporated. The team meets at 7:45 am on the 5th floor to hand-off new patients post call, then at 9am in the ground floor conference room (behind switchboard) for rounds – these rounds may include a teaching session and/or case presentations of patients. Lastly the team meets at 5:30 pm. The meeting schedules may change depending on the internist/senior resident. Goal: The resident shall develop the knowledge and skills necessary to provide direct patient care using pharmaceutical care principles. You should be familiar with your patient, their labs, vitals and medications on a daily basis. When presenting the patient to your preceptor(s) it should be done in an systematic way (pt ID, chief complaint (on presentation and of the day if patient has been in hospital for many days), history of present illness (from past to present history), working diagnosis, past medical history, social history, family history, allergies, medications, review of systems, listing and prioritizing of DRP’s and work-up of at least the most important DRP (includes listing and rationalizing of therapeutic alternatives and specific recommendation – drug, dose, route, frequency, monitoring parameters, non-drug therapy and education). You are expected to write chart notes (SOAP style if applicable) for interventions that you make ie) pt counseling, pharmacy consults, drug levels, and therapy changes that you have initiated or feel need adapting. All plans/recommendations should be discussed with the team (pt, dr, nurse) prior to writing the note unless not available. Objectives Summary Enhance skills in patient interviews and counseling Develop a patient database Identify patients most likely to experience drug-related problems (DRPs) Enhance skills in prioritizing DRPs Develop and implement pharmacy care plans Follow-up and evaluate patient outcomes Document pharmaceutical care activities in the health record Use knowledge of diseases, medications and complications to enhance pharmaceutical care Apply basic principles of pharmacokinetics and laboratory test interpretation in the care of patients Provide drug information Use evidence-based knowledge of traditional as well as emerging and/or controversial therapeutic alternatives in the development of pharmacy care plans Objectives: 1. The objectives and activities for direct patient care rotations must be met. 2. The general objectives and activities for practice foundation skills will apply to this rotation. 3. The resident will demonstrate knowledge of the common disease states seen in this patient population. Expected Outcome: The resident will be able to: Define disease state and risk factors Head to toe pathophysiology and symptoms Basic understanding of diagnosis General Management For the following diseases apply the above knowledge to the pharmaceutical care of your patients: Angina [Chronic Stable (CAD) and Unstable (NSTEMI)] Myocardial Infarction (STEMI) Hypertension Dyslipidemia Endocarditis Meningitis Pneumonia Osetomyelitis Atrial fibrillation/flutter (Acute and Chronic) Congestive Heart Failure (Acute Exacerbations and Chronic) Tuberculosis HIV 4. The resident will demonstrate knowledge of the therapeutic alternatives used in this patient population. Expected Outcome: The resident will be able to: For each of the disease states encountered on rotation, describe and compare traditional and emerging therapeutic alternatives and apply this knowledge to the pharmaceutical care of the patients encountered. 5. The resident will demonstrate knowledge of the pharmacotherapy used in this patient population. Expected Outcome: The resident will be able to: For each of the drugs encountered during this rotation, discuss: Drug class Mechanism Effectiveness / non-drug options Dose/ route/ frequency/ duration/ convenience / economics Onset/peak/duration/elimination (and factors affecting) Head to toe side effects/ Contraindications / Interactions Monitoring (what, frequency, duration, by whom) Some of the medications you may encounter include: Beta blockers ACE Inh ARBs Statins Calcium Channel Blockers Aspirin Clopidogrel Warfarin Nicotine Replacement Therapy Nitroglycerin Various Antibiotics (including Gentamicin and Vancomycin) Digoxin Amiodarone 6. The resident will demonstrate knowledge of the complications seen in this patient population. Expected Outcome: The resident will be able to: Define the complication and risk factors Head to toe pathophysiology and symptoms Prevention General Management Monitoring (what, frequency, duration, by whom) For the following complications apply the above knowledge to the pharmaceutical care of your patients: Swallowing difficulties Withdrawal symptoms Drug accumulations Fluid and Electrolyte disturbances Additional Activities: Activities Observe a MIBI stress test, MUGA, ECHO or other nuclear medicine procedure Kinetics calculations for gentamicin Kinetics calculations for vancomycin Interpret digoxin levels Completed Expectations: 1. The resident is expected to work 8 am – 4 pm Monday – Friday. The CTU rounds are from 9-11am Monday – Friday and the resident is expected to be prepared and familiar with his/her patients by this time and contribute to rounds. IMU rounds are 8:45 am Monday – Friday. The resident may alternate rounds with CTU and IMU as discussed with the preceptor. The resident may spend one night on call with a CTU resident. 2. The resident will dress professionally when in the clinic. Lab coat is mandatory while on patient care wards. Clothing is professional. (No bare midriffs, no open toed shoes.) 3. Patients will be assigned to the resident on a daily basis based on the experience of the resident and progress through the rotation. Residents are expected to look after 2-4 new patients daily, depending on the stage of the rotation in the year, experience of the resident and complexity of the patients. It is important for the resident to advise the preceptor of workload issues (if they are feeling overwhelmed or underutilized). It is important that the resident advise the preceptor if they feel they are being asked questions beyond their skill level. 4. The resident will meet with the preceptor daily to review patients and discuss topics as agreed upon in advance with the preceptor. The resident should prepare for topic discussions using readings supplied by the preceptor and by researching the topic on their own. The resident should be prepared to discuss what they know about the topic, rather than receive a lecture from the preceptor. 5. The resident will not provide any recommendation to patients, nurses or physicians without first discussing that recommendation with the preceptor first, until directed otherwise by the preceptor. 6. All encounters with patients will be documented in the progress notes of the patient’s chart following a SOAP note format. Initially, all notes must be reviewed with the preceptor prior to being written in the chart. After the preceptor is satisfied with the quality of the notes, residents may write notes without first reviewing them with the preceptor but must alert the preceptor to the patient’s chart note so that it may be reviewed. Daily: 1. Ensure your pager is turned on – contact your preceptor if your pager is not functioning and obtain a temporary pager from Marianna 2. Review patient load from CTU list and prioritize – review with your preceptor if you are unsure 3. The level of pharmaceutical care for each patient can vary – all patients need to have a care plan and monitoring parameters with DRPs documented (Progress notes may be appropriate to write in addition to your care plan.) 4. Attend CTU rounds – daily to start, then as time permits 5. Visit patient daily for acute DRPs, twice weekly for less acute DRPs 6. Contact preceptor freely throughout day regarding questions or problems – if you are unsure if the outcome of an issue could affect patient care - ASK 7. Meet at 1pm daily(2pm if discussion for the day is not finished) to review patients 8. If a patient is still in the hospital and you are not following them anymore – pass on your care plan profile to the appropriate pharmacist who can continue to follow your patient. Readings: Refer to the S:Drive for most up to date readings. The following is a list of required and optional readings. The preceptor will give readings for a topic at least one week prior to the discussion. It is understood that a tertiary reference such as DiPiro or Koda Kimble will also be reviewed. Internal Medicine Pharmacy Resident Readings as of June 8, 2007 Fluids and Electrolytes: 1) Sica DA, Nunley JR. Fluids and Electrolytes. In: Drug Therapy in Emergency Medicine.: 149-81. 2) Duane Bates. Lyte Review. Presented in Sept 2001. 3) Sharon Yamashita. Fluids and Electrolytes: A Practical Approach. Presented in 2005. 4) Lau A, Chan LN. Electrolytes, Other Minerals, and Trace Elements. In: Basic Skills in Interpreting Laboratory Data.: 183-97, 199-214. Angina: 1) Dobesh PP. Management of Chronic Stable Angina. In: Pharmacotherapy Self-Assessment Program. 5th ed.: 237-74. 2) Smith SC, Goldberg AC. Ischemic Heart Disease. In: Stable Angina.: 96-105. 3) Nappi J, Spencer AP. Chronic Management of Coronary Artery Disease. In: Pharmacotherapy Self-Assessment Program. 4th ed. Kansas City: American College of Clinical Pharmacy.; 2002: 123-55. 4) Kannam JP, Aroesty JM, Gersh BJ. Calcium Channel Blockers in the Management of Stable Angina Pectoris. Up to Date. Myocardial Infarction: 1) Dobesh PP. Prevention of Cardiovascular Disease. In: Pharmacotherapy Self-Assessment Program. 5th ed.: 107-28. 2) Antman EM, Anbe DT, Armstrong PW, Bates ER, Green LA, Hand M, et al. ACC/AHA Guidelines for the Management of Patients With ST-Elevation Myocardial Infarction-Executive Summary. Circulation 2004:1-49. 3) Spinler SA. Acute Coronary Syndromes. In: Pharmacotherapy Self-Assessment Program. 5th ed.: 1-40. 4) Braunwald E, Antman EM, Beasley JW, Califf RM, Cheitlin MD, Hochman JS, et al, eds. Management of Patients With Unstable Angina and Non-STSegment Elevation Myocardial Infarction. A Report of the American College of Cardiology/American Heart Association Task Force on Practice Guidelines.: ACC/AHA.; 2002. 5) Reeder GS. Angiotensin converting enzyme inhibitors and receptor blockers in acute myocardial infarction: Recommendations for use. Up to Date. 6) Jorgenson D, Regier L. Post-MI: Troubleshooting Practical Issues. In: Rx Files.; 2004. 7) Heart Disease Risk Assessment. Providence Health Care. St. Pauls. 8) Uncomplicated MI. In: Dipiro. 9) Recommendations for Pharmacologic and Lifestyle Interventions in Patients Who Have Undergone CABG. 10) Information Pamphlet: Why AM I Taking So Many Pills After My Heart Attack.: Health Quality Council. 11) Roussin A, Bormanis J, Green M, Lam J. Post Myocardial Infarction.: The Thrombosis Interest Group of Canada. 12) Cheng JW. Recognition, pathophysiology, and management of acute myocardial infarction. AM J Health-Syst Pharm 2001;58:1709-18. 13) Rihn TL, Vanscoy GJ. Combination antithrombotic therapy in acute myocardial infarction. Am J Health-Syst Pharm 2002;59:1882-85. 14) Improving the Quality of Heart Attack Care.: Health Quality Council.; 2004. Atrial Fibrillation/Flutter: 1) Hart RG, Halperin JL, Pearce LA, Anderson DC, Kronmal RA, McBride R, et al. Lessons from the Stroke Prevention in Atrial Fibrillation Trials. Am College of Physicians 2003;138(10):831-39. 2) Albers GW, Dalen JE, Laupacis A, Manning WJ, Petersen P, Singer DE. Antithrombotic Therapy in Atrial Fibrillation. Chest 2001;119(1):194S-206S. 3) Arrhythmias. Dipiro.: 279-80, 283-84. 4) Drugs Affecting Renal and Cardiovascular Function. In: Goodman and Gillman. 10 th ed.: 952-3. 5) Richard Slavik. Controversies in Atrial Fibrillation. Presented in 2003. 6) Fuster V, Ryden LE, Asinger RW, Cannom DS, Crijns HJ, Frye RL, et al. ACC/AHS/ESC Guidelines for the Management of Patients with Atrial Fibrillation: Executive Summary. Circulation 2001: 2118-50. 7) Sanoski CA. Chronic Arrhythmia Management. In: Pharmacotherapy Self-Assessment Program. 5th ed.: 191-233. 8) Table: Pharmacokinetic Characteristics and Doses of Antiarrhythmic Drugs. 9) Colette Raymond. Ibutilide for atrial fibrillation and flutter. Presented On April 18, 2001. 10) Cardiac and Vascular Disorders. KK.: 18-2. 11) Jennifer Lawerence. Atrial Fibrillation and Cardioversion. Presented On April 19, 2005. 12) Cheng JW. Acute Management of Arrhythmia. In: Pharmacotherapy Self-Assessment Program. 5th ed.: 41-66. Dyslipidemia: 1) White CM, McBride BF, Kalus JS. Dyslipidemias. In: Pharmacotherapy Self-Assessment Program. 5th ed.: 165-89. 2) Genest J, Frohlich J, Fodor G, McPerson R. Recommendations for the management of dyslipidemia and the prevention of cardiovascular disease: 2003 update. CMAJ 2003;169(9):Online1-9. 3) Grundy SM, Becker D, Clark LT, Cooper RS, Denke MA, Howard J, et al. Executive Summary of the Third Report of the National Cholesterol Education Program (NCEP) Expert Panel on Detection, Evaluation and Treatment of High Blood Cholesterol in Adults. JAMA 2001;285(19):24862497. 4) Diabetes and Dyslipidemias. BC Community Drug Utilization Program.; 2006. 5) Shaver K. NCEP Cholesterol Guidelines. In: Pharmacists Letter 2001;17:1-5. 6) ATP III Guidelines At-A-Glance Quick Desk Reference. National Cholesterol Education Program. 7) LaRosa JC, Grundy S, Waters DD, Shear C, Barter P, Fruchart JC, et al. Intensive Lipid Lowering with Artorvastatin in Patients with Stable Coronary Disease. MEJM 2005;352:Larosa1-11. Congestive Heart Failure: 1) LaForest SK. Decompensated and Advanced Heart Failure. In: Pharmacotherapy Self-Assessment Program. 5th ed.: 67-104. 2) Fonarow GC, Weber JE. Rapid Clinical Assessment of Hemodynamic Profiles and Targeted Treatment of Patients with Acutely Decompensated Heart Failure. Clinical Cardiology 2004;27:V1-23. 3) Jessup M, Brozena S. Heart Failure. NEJM 2003;248(20):2007-18. 4) Pitt B, Zannad F, Remme WJ, Cody R, Castaigne A, Perez A. et al. The Effect of Spironolactone on Morbidity and Mortality in Patients with Severe Heart Failure. NEJM 1999;341(10):709-717. 5) Smith TW, Morgan JP. Actions of angiotensin II on the heart. UpToDate. 6) Colucci WS. Pathophysiology of heart failure: Neurohumoral adaptations. UpToDate. 7) Shilpak MG. Pharmacotherapy for Heart Failure in Patients with Renal Insufficiency. Annals of Internal Medicine 2003;138(11):917-23. 8) Eichhorn EJ. Restoring Function in Failing Hearts: The Effects of Beta Blockers. The American Journal of Medicine 1998;104:163-69. 9) Karen Sidhu. Antithrombotics in Heart Failure. Presented On March 18, 2005. Hypertension: 1) Canadian Hypertension Education Program Recommendations.; 2006. 2) K/DOQI Clinical Practice Guidelines on Hypertension and Antihypertensive Agents in Chronic Kidney Disease. Executive Summary.; 2002. 3) Table: Preferred Antihypertensive Agents for CVD. 4) Canadian Recommendations for the management of hypertension.; 2005. 5) Carter BL, Zillich AJ. Management of Hypertension. In: Pharmacotherapy Self-Assessment Program. 5th ed.: 129-63. 6) Chobanian AV, Bakris GL, Black HR, Cushman WC, Green LA, Izzo JL, et al. The Seventh Report of the Joint National Committee on Prevention, Detection, Evaluation, and Treatment of High Blood Pressure. JAMA 2003;289(19):2560-72. 7) Wendy Gordon. Update on the Management of Hypertension. Presented In March 2004. Total Parenteral Nutrition: 1) Chan-Yan C. Therapeutic Guidelines – Electrolyte Replacement Phosphates 2) Dana Cole. Handout: TPN Basics. 3) Interpreting TPN. Handout. 4) Btaiche IF, Khalidi N. Metabolic complications of parenteral nutrition in adults, part 1. Am J Health-Syst Phar 2004;61:1938-49. 5) Btaiche IF, Khalidi N. Metabolic complications of parenteral nutrition in adults, part 2. Am J Health-Syst Phar 2004;61:2050-9. 6) Berger R, Adams L. Critical Care: Nutritional Support in the Critical Care Setting (Part 1). Chest 1989;96(1):139-50. 7) Berger R, Adams L. Critical Care: Nutritional Support in the Critical Care Setting (Part 2). Chest 1989;96(2):372-80. 8) J. Greenwood. Phar 501 – Advanced Pharmacotherapeutics Nutritional Assessment. Presented in 1997. Feeding Tubes: 1) Thomson FC, Naysmith MR, Lindsay SA. Managing drug therapy in patients receiving enteral and parenteral nutrition. Hospital Pharmacists 2000;7(6):155. 2) Medication Administration. Clinical Guidelines on Enteral Tube Feeding. 3) Troubleshooting Guide for Nasogastric Feeding Tubes. Novartis Nutrition Corporation.; 2003. Acid/Base: 1) Acid-Base Disorders Worksheet. 2) Blood Gas and Acid Base Evaluations. Renal: 1) Renal Function Assessment Worksheet. 2) Kappel J, Calissi P. Nephrology: 3. Safe drug prescribing for patients with renal insufficiency. CMAJ 2002;166(4):473-7. ETOH Withdrawal: 1) Alcohol Withdrawal Syndrome. In: Clinical Assessment and Pharmacology.: 266-80. Hepatic Encephalopathy: 1) Groszmann RJ, Garcia-Tsao G, Bosch J, Grace ND, Burroughs AK, Planas R, et al. Beta-Blockers to Prevent Gastroesophageal Varices in Patients with Cirrohosis. NEJM 2005;353(21):2254-61. Mid-Point Evaluation - Internal Medicine/Clinical Teaching Unit Rotation Formative Preceptor Evaluation Resident: Preceptor(s): Rotation: Dates of Rotation: Assess the resident’s achievement of the objectives, giving specific examples of unsatisfactory performance. Standard The resident shall develop the knowledge and skills necessary to provide direct patient care using pharmaceutical care principles. Learning Objectives and Expected Outcomes 1. The resident will demonstrate knowledge of the common disease states seen in this patient population. Define disease state and risk factors, head to toe pathophysiology and symptoms, basic understanding of diagnosis & general management of the following: Angina [Chronic Stable (CAD) and Unstable (NSTEMI)] Myocardial Infarction (STEMI) Hypertension Dyslipidemia Diabetic Ketoacidosis Endocarditis Meningitis Pneumonia Osetomyelitis Atrial fibrillation/flutter (Acute and Chronic) Congestive Heart Failure (Acute Exacerbations and Chronic) Tubuculosis Narrative Commentary HIV Seizure disorder 2. The resident will demonstrate knowledge of the therapeutic alternatives used in this patient population. Describe and compare traditional and emerging therapeutic alternatives. 3. The resident will demonstrate knowledge of the pharmacotherapy used in this patient population. Discuss: drug class, mechanism, effectiveness/ nondrug options, dose/ route/ frequency/ duration/ convenience/ economics, onset/ peak/ duration /elimination (and factors affecting), head to toe side effects/contraindications/interactions, monitoring (what, frequency, duration, by whom). Beta blockers ACE Inh ARBs Statins Calcium Channel Blockers Aspirin Clopidogrel Warfarin Nicotine Replacement Therapy Nitroglycerin Various Antibiotics (including Gentamicin and Vancomycin) Digoxin Amiodarone 4. The resident will demonstrate knowledge of the complications seen in this patient population. Define the complication and risk factors, head to toe pathophysiology and symptoms, prevention, general management, monitoring (what, frequency, duration, by whom). Swallowing difficulties Withdrawal symptoms Drug accumulations Fluid and Electrolyte disturbances A. Direct Patient Care Standard: The resident shall develop the knowledge and skills necessary to provide direct patient care using pharmaceutical care principles. . Learning Objectives and Expected Outcomes Narrative Commentary 1. The resident will develop the skills necessary to identify, prevent and resolve drug-related problems. Develop a patient database from the health records, the patient or family members, and other caregivers. Identify patients most likely to experience drug-related problems. Identify and prioritize a patient’s drug-related problems using input from other health care providers and the patient. Develop and implement a pharmacy care plan by evaluating alternative therapies, defining outcomes and developing a monitoring plan. Document direct patient activities in the patient’s health record in accordance with health care organization and departmental policies and procedures. Report and act on any significant adverse drug reactions. 2. The resident will demonstrate an understanding of the diseases of patients for the purpose of identifying, preventing and resolving drug-related problems. Discuss, for the patients assigned, the following: Basic pathophysiology of the disease state in the patient with respect to epidemiology, cause/etiology, clinical presentation, laboratory indices affected, diagnostic criteria 3. The resident will demonstrate an understanding of the treatment of patients in this population for the purpose of identifying, preventing and resolving drugrelated problems. Approach to therapeutic management, pharmacologic and nonpharmacologic Available pharmacologic measures and factors affecting the selection of the optimal measure Incorporation of pharmacokinetic dosing and monitoring into the therapeutic plan for the specific patient Pertinent monitoring parameters, including frequency, acceptable endpoints and duration of monitoring, for both efficacy and toxicity Discuss the various therapeutic agents available for use in managing a drug-related problem with respect to: Efficacy, including dosage regimens; toxicity; onset of action; convenience/availability; drug interactions; cost/Pharmacare coverage/Special Authority 4. The resident will integrate pharmacokinetic principles with patient-specific parameters (eg. demographics, disease states, serum drug concentrations, laboratory results, therapeutic endpoints) to perform appropriate calculations/estimations to optimize drug therapy. Apply pharmacokinetic and pharmacodynamic principles and population data to determine an individualized patient dosage regiment to resolve and/or prevent a drug-related problem Assess the need for dosage adjustment based on patient clinical response and appropriate therapeutic outcomes Perform appropriate calculations/estimations to determine an individualized dosage regimen Communicate and document recommendations made to physicians and/or nurses 5. The resident will develop the skills necessary to interview patients to assess compliance and attainment of pharmacotherapeutic endpoints, need for medication counseling, and counseling aids. Formulate a systematic approach to the preparation of the interview Demonstrate the ability/appropriate techniques to gather and observe pertinent information during the interview Identify actual or potential drug-related problems using information from the interview Assess compliance or the ability to comply with a medication regimen Formulate a plan to prevent or resolve any identified drug-related problems 6. The resident will develop the skills necessary to effectively counsel patients on medication use and condition management. Prepare verbal and/or written information Identify current knowledge of patient Provide information effectively to fill any gaps in knowledge Assess understanding by the patient of information provided 7. The resident will provide patients/care givers and health care professionals with comprehensive but concise drug information. Independently utilize available drug information resources to research pertinent literature necessary to resolve drug-related problems Effectively and efficiently communicate the response (written and/or verbal) Answer the questions with appropriate terminology, conclusions, recommendations and references 8. The resident will establish a relationship with the patient and work cooperatively with other health care professionals in the provision of pharmaceutical care. Communicate effectively and efficiently with patient on a daily basis Utilize care givers and other health care professionals for assistance in identifying, preventing and resolving drug-related problems Consistently attend medical rounds, Kardex rounds or other assigned activities B. Practice Foundation Skills Standard The resident will develop the knowledge, skills and behaviours required to provide exemplary pharmaceutical care and function independently as a competent health care professional. Learning Objectives and Expected Outcomes Narrative Commentary 1. Demonstrate ethical conduct in all pharmaceutical care activities. Identify ethical issues in practice Practice a systematic approach to ethical problem solving (clarifying the facts, clarifying the principles, determining the pharmacist’s duty) Act ethically in the conduct of all pharmaceutical care activities 2. The resident will establish a commitment to lifelong learning. Use a systematic, ongoing process to self-assess and meet learning needs Demonstrate self-motivation by spending as much time as needed to learn tasks 3.The resident will maintain active involvement in local, provincial, national and international pharmacy organizations. Be actively involved in professional associations. CSHP membership is mandatory and attendance at CSHP meetings and B.C. College of Pharmacists meetings are particularly encouraged. 4.The resident will communicate clearly verbally and in writing. Organize all written and verbal communication in a logical manner Address all communication at the level appropriate for the audience Use correct grammar, punctuation, spelling, style, and formatting conventions in the preparation of all written communications Speak clearly and distinctly Use public speaking skills to speak effectively in large and small groups Use listening skills consistently Use knowledge of the applicability of specific visual aids to enhance the effectiveness of communications Use persuasive communication techniques effectively, when appropriate Communicate a positive image of pharmacy Use effective strategies for communicating with patients and care-givers who are non-English 5.The resident will be able to solve practice problems efficiently. Apply principles of continuous quality improvement to daily activities Demonstrate consistent use of a systematic approach to problem-solving. Use consensus-building skills Resolve conflicts by apply principles of negotiating techniques 6.The resident will be able to work harmoniously with others in the health system. Apply necessary skills to work in a team environment Use a knowledge of interpersonal skills to effectively manage working relationships 7.The resident will display empathy and compassion for patients and coworkers. Combine compassion with the practice of pharmacy Communicate with patients in an empathetic manner Be able to demonstrate an understanding of each patient’s medical and social concerns Incorporate each patient’s wishes and concerns into the care plan to help achieve the desired clinical outcomes 8.The resident will maintain confidentiality of patient information. Observe legal and ethical guidelines for safeguarding the confidentiality of patient information. 9.The resident will contribute to the training of health care professionals and support personnel. Use sound education techniques to teach pharmacy students, other health care professionals, and support personnel. 10.The resident will arrange and store information in an organized manner. Adhere to an efficient system for organizing and storing information relating to one’s practice. 11.The resident will provide and receive feedback in a positive manner. Deliver feedback to coworkers in professional and effective manner. Use the IMPROVE or “sandwich technique” for delivering feedback Provide feedback in a timely manner, ensuring it is clear, descriptive, and specific to the behaviour evaluated, with suggestions for improvement. Respond to feedback in a positive manner, incorporating and applying feedback in new situations. Demonstrate self-evaluation that is balanced and insightful. 12.The resident will demonstrate principles of time management. Completes projects effectively and in a timely manner Demonstrates reliability and punctuality in completing all tasks. Consistently attends and actively participates in meetings and other assignments Additional Learning Objectives Narrative Commentary At the completion of the formative evaluation with the resident, the following sections should be completed jointly by the preceptor and the resident: 1. How will the resident change his learning during the remainder of the rotation time to facilitate completion of the learning objectives by the resident? 2. How will the rotation be changed during the remainder of the rotation time to facilitate completion of the learning objectives by the resident? Additional Comments: Any issues with attitudinal or conduct performance? (e.g. completion of assignments, proactive involvement in learning, punctuality, works independently when appropriate, communication, organizational & time management skills) Date: __________ Signed by Primary Preceptor Date: ___________ Signed by Resident Date: ___________ Signed by Residency Coordinator Final Evaluation - Internal Medicine/Clinical Teaching Unit Rotation Summative Resident: □ Preceptor Evaluation □ Self-Evaluation Preceptor(s): Rotation: Dates of Rotation: Assess the resident’s achievement of the objectives using the following scale. Explain any score of 2 or less in the Narrative section, giving specific examples of unsatisfactory performance. N/A—Not applicable Not applicable to this resident or did not observe 1—Unacceptable 2—Needs improvement 3—Acceptable 4—Above average 5--Exceptional Cannot describe process, procedure or relevance of objective. Consistently gives inaccurate information. Unable to perform task or display attribute, even with assistance Significant gaps in knowledge of process, procedure or relevance of objective. Sometimes gives inaccurate information. Requires continual prompting to give complete, accurate response. Able to perform task or attribute only with support. General knowledge of process, procedure or relevance of objective. Provides complete and accurate response with minimal prompting. Performs task or displays attribute independently. Good knowledge of process, procedure or relevance of objective. Provides complete and accurate response with minimal prompting. Can perform task or display attribute independently. Excellent, insightful knowledge of process, procedure or relevance of objective. Information always accurate and complete without prompting. Independently performs task or displays attribute with a high degree of skill. Standard The resident shall develop the knowledge and skills necessary to provide direct patient care using pharmaceutical care principles. Learning Objectives and Expected Outcomes 1. The resident will demonstrate knowledge of the common disease states seen in this patient population. Define disease state and risk factors, head to toe Narrative Commentary Score pathophysiology and symptoms, basic understanding of diagnosis & general management of the following: Angina [Chronic Stable (CAD) and Unstable (NSTEMI)] Myocardial Infarction (STEMI) Hypertension Dyslipidemia Diabetic Ketoacidosis Endocarditis Meningitis Pneumonia Osetomyelitis Atrial fibrillation/flutter (Acute and Chronic) Congestive Heart Failure (Acute Exacerbations and Chronic) Tubuculosis HIV Seizure disorder 2. The resident will demonstrate knowledge of the therapeutic alternatives used in this patient population. Describe and compare traditional and emerging therapeutic alternatives. 3. The resident will demonstrate knowledge of the pharmacotherapy used in this patient population. Discuss: drug class, mechanism, effectiveness/ nondrug options, dose/ route/ frequency/ duration/ convenience/ economics, onset/ peak/ duration /elimination (and factors affecting), head to toe side effects/contraindications/interactions, monitoring (what, frequency, duration, by whom). Beta blockers ACE Inh ARBs Statins Calcium Channel Blockers Aspirin Clopidogrel Warfarin Nicotine Replacement Therapy Nitroglycerin Various Antibiotics (including Gentamicin and Vancomycin) Digoxin Amiodarone 4. The resident will demonstrate knowledge of the complications seen in this patient population. Define the complication and risk factors, head to toe pathophysiology and symptoms, prevention, general management, monitoring (what, frequency, duration, by whom). Swallowing difficulties Withdrawal symptoms Drug accumulations Fluid and Electrolyte disturbances A. Direct Patient Care Standard: The resident shall develop the knowledge and skills necessary to provide direct patient care using pharmaceutical care principles. . Learning Objectives and Expected Outcomes Narrative Commentary Score 1. The resident will develop the skills necessary to identify, prevent and resolve drug-related problems. Develop a patient database from the health records, the patient or family members, and other caregivers. Identify patients most likely to experience drug-related problems. Identify and prioritize a patient’s drug-related problems using input from other health care providers and the patient. Develop and implement a pharmacy care plan by evaluating alternative therapies, defining outcomes and developing a monitoring plan. Document direct patient activities in the patient’s health record in accordance with health care organization and departmental policies and procedures. Report and act on any significant adverse drug reactions. 2. The resident will demonstrate an understanding of the diseases of patients for the purpose of identifying, preventing and resolving drug-related problems. Discuss, for the patients assigned, the following: Basic pathophysiology of the disease state in the patient with respect to epidemiology, cause/etiology, clinical presentation, laboratory indices affected, diagnostic criteria 3. The resident will demonstrate an understanding of the treatment of patients in this population for the purpose of identifying, preventing and resolving drugrelated problems. Approach to therapeutic management, pharmacologic and nonpharmacologic Available pharmacologic measures and factors affecting the selection of the optimal measure Incorporation of pharmacokinetic dosing and monitoring into the therapeutic plan for the specific patient Pertinent monitoring parameters, including frequency, acceptable endpoints and duration of monitoring, for both efficacy and toxicity Discuss the various therapeutic agents available for use in managing a drug-related problem with respect to: Efficacy, including dosage regimens; toxicity; onset of action; convenience/availability; drug interactions; cost/Pharmacare coverage/Special Authority 4. The resident will integrate pharmacokinetic principles with patient-specific parameters (eg. demographics, disease states, serum drug concentrations, laboratory results, therapeutic endpoints) to perform appropriate calculations/estimations to optimize drug therapy. Apply pharmacokinetic and pharmacodynamic principles and population data to determine an individualized patient dosage regiment to resolve and/or prevent a drug-related problem Assess the need for dosage adjustment based on patient clinical response and appropriate therapeutic outcomes Perform appropriate calculations/estimations to determine an individualized dosage regimen Communicate and document recommendations made to physicians and/or nurses 5. The resident will develop the skills necessary to interview patients to assess compliance and attainment of pharmacotherapeutic endpoints, need for medication counseling, and counseling aids. Formulate a systematic approach to the preparation of the interview Demonstrate the ability/appropriate techniques to gather and observe pertinent information during the interview Identify actual or potential drug-related problems using information from the interview Assess compliance or the ability to comply with a medication regimen Formulate a plan to prevent or resolve any identified drug-related problems 6. The resident will develop the skills necessary to effectively counsel patients on medication use and condition management. Prepare verbal and/or written information Identify current knowledge of patient Provide information effectively to fill any gaps in knowledge Assess understanding by the patient of information provided 7. The resident will provide patients/care givers and health care professionals with comprehensive but concise drug information. Independently utilize available drug information resources to research pertinent literature necessary to resolve drug-related problems Effectively and efficiently communicate the response (written and/or verbal) Answer the questions with appropriate terminology, conclusions, recommendations and references 8. The resident will establish a relationship with the patient and work cooperatively with other health care professionals in the provision of pharmaceutical care. Communicate effectively and efficiently with patient on a daily basis Utilize care givers and other health care professionals for assistance in identifying, preventing and resolving drug-related problems Consistently attend medical rounds, Kardex rounds or other assigned activities B. Practice Foundation Skills Standard The resident will develop the knowledge, skills and behaviours required to provide exemplary pharmaceutical care and function independently as a competent health care professional. Learning Objectives and Expected Outcomes Narrative Commentary 1. Demonstrate ethical conduct in all pharmaceutical care activities. Identify ethical issues in practice Practice a systematic approach to ethical problem solving (clarifying the facts, clarifying the principles, determining the pharmacist’s duty) Act ethically in the conduct of all pharmaceutical care activities 2. The resident will establish a commitment to lifelong learning. Use a systematic, ongoing process to self-assess and meet learning needs Demonstrate self-motivation by spending as much time as needed to learn tasks 3.The resident will maintain active involvement in local, provincial, national and international pharmacy organizations. Be actively involved in professional associations. CSHP membership is mandatory and attendance at CSHP meetings and B.C. College of Pharmacists meetings are particularly encouraged. 4.The resident will communicate clearly verbally and in writing. Organize all written and verbal communication in a logical manner Score Address all communication at the level appropriate for the audience Use correct grammar, punctuation, spelling, style, and formatting conventions in the preparation of all written communications Speak clearly and distinctly Use public speaking skills to speak effectively in large and small groups Use listening skills consistently Use knowledge of the applicability of specific visual aids to enhance the effectiveness of communications Use persuasive communication techniques effectively, when appropriate Communicate a positive image of pharmacy Use effective strategies for communicating with patients and care-givers who are non-English 5.The resident will be able to solve practice problems efficiently. Apply principles of continuous quality improvement to daily activities Demonstrate consistent use of a systematic approach to problem-solving. Use consensus-building skills Resolve conflicts by apply principles of negotiating techniques 6.The resident will be able to work harmoniously with others in the health system. Apply necessary skills to work in a team environment Use a knowledge of interpersonal skills to effectively manage working relationships 7.The resident will display empathy and compassion for patients and coworkers. Combine compassion with the practice of pharmacy Communicate with patients in an empathetic manner Be able to demonstrate an understanding of each patient’s medical and social concerns Incorporate each patient’s wishes and concerns into the care plan to help achieve the desired clinical outcomes 8.The resident will maintain confidentiality of patient information. Observe legal and ethical guidelines for safeguarding the confidentiality of patient information. 9.The resident will contribute to the training of health care professionals and support personnel. Use sound education techniques to teach pharmacy students, other health care professionals, and support personnel. 10.The resident will arrange and store information in an organized manner. Adhere to an efficient system for organizing and storing information relating to one’s practice. 11.The resident will provide and receive feedback in a positive manner. Deliver feedback to coworkers in professional and effective manner. Use the IMPROVE or “sandwich technique” for delivering feedback Provide feedback in a timely manner, ensuring it is clear, descriptive, and specific to the behaviour evaluated, with suggestions for improvement. Respond to feedback in a positive manner, incorporating and applying feedback in new situations. Demonstrate self-evaluation that is balanced and insightful. 12.The resident will demonstrate principles of time management. Completes projects effectively and in a timely manner Demonstrates reliability and punctuality in completing all tasks. Consistently attends and actively participates in meetings and other assignments Additional Learning Objectives Narrative Commentary Score Strengths/Weaknesses/Suggestions for Improvement: Personal Learning Plan (Resident): Any issues with attitudinal or conduct performance? (e.g. completion of assignments, proactive involvement in learning, punctuality, works independently when appropriate, communication, organizational & time management skills) PASS/ FAIL: Date: __________ Signed by Primary Preceptor Date: ___________ Signed by Resident Date: ___________ Signed by Residency Coordinator