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BROKERS Help Us Build A Healthy Connecticut! You have a new option to offer your clients. A non-profit CO-OP created by physicians and governed by members. A different kind of health insurance company that’s driving competition and premium cost savings in Connecticut. We’ve already begun to change the local marketplace, and we hope you’ll join us in our mission. choice T H E H E A LT H Y C T D I F F E R E N C E new plan options When they join HealthyCT, your individual, small group and large group clients can: • Vote and run for our Board of Directors, giving them a say in the future of their health insurance company. • Experience a non-profit health plan – premium dollars we don’t spend go back to improving programs and services or stabilizing premiums over time. • Receive local support from our Connecticut-based leadership, medical team and dedicated account management. • Grow with a plan sponsored by physicians. Together, we can all drive higher quality and lower-cost healthcare. • Benefit from subsidies and tax credits for eligible small groups and individuals because we're a Qualified Health Plan. • Offer electronic enrollment and change administration options to your clients. service local management and support competition driving premium cost savings i 1-855-HLTHYCT :: www.healthyct.org Y O U R H E A LT H – Y O U R P L A N. BROKERS P L A N F E AT U R E S T O M E E T YOUR CLIENTS’ NEEDS We offer a wide variety of traditional, highdeductible and HSA-compatible plans with features to meet your clients’ needs, including: • The same copayment for a 90-day supply of prescription drugs whether purchased locally or by mail. • Doctor consults by phone 24/7/365. • 100% coverage of in-network preventive care. • Copayments for in-network PCP, specialist and behavioral health visits for most plans. • Out-of-pocket maximums to limit how much your clients spend. • Simple plans designs – no referrals needed. • Dental and vision coverage to age 19 for individual and small group plans. • Annual in-network routine vision exams covered at 100% for large group members. • Coverage for emergency care services worldwide. Bro08111520v2.0 IN-NETWORK ACCESS IN AND OUT OF CONNECTICUT Our members can receive in-network care throughout the state and across the country with: • A statewide network of over 18,000 providers and all hospitals. • Lab services from Quest Diagnostics and participating provider offices and hospital labs. • Access to in-network care from over 750,000 providers through the PHCS Healthy Directions network for members who are out of state, traveling or have children attending college. • Coverage for emergencies worldwide. i JOIN US We can’t accomplish our mission without you! Join the brokers who have already been appointed to sell our products. We strive to make selling our plans as easy as possible! Our dedicated Sales Team and Client Service Unit (CSU) are available to assist with your individual, small group and large group quotes. For your convenience, you also can quote our individual and small group plans on our website (www.healthyct.org), or online quoting sites like BenefitCentral (www.benefitcentral.com) and HealthConnect (www.healthconnectsystems.com). Please contact us for a complete list of your options. Plus, we want to make our relationship as rewarding as possible. That’s why we offer a competitive commission program that compensates you for each individual, small group and large group contract you sell! For more information about becoming an appointed broker, please visit the Brokers section of our website or call our Sales team at 1-855-458-4928. H E R E T O D AY, H E R E F O R T H E F U T U R E We continue to grow every day. Like our large competitors, we have to meet stringent guidelines required by the State of Connecticut. We’re out to create long-term relationships so you can rest assured we’ll do all we can to serve you and your clients today and tomorrow. 1-855-HLTHYCT :: www.healthyct.org Copyright © 2015 by HealthyCT, Inc. All rights reserved. No part of this document may be reproduced or transmitted by any means, electronic or mechanical, for use with any entity other than HealthyCT, Inc. without the express written permission of HealthyCT, Inc. Y O U R H E A LT H – Y O U R P L A N. BROKERS Pharmacy Benefits All HealthyCT plans provide coverage for prescription drugs. Your clients’ pharmacy program helps their employees get the medicine they need when they need it. We work with a pharmacy benefits manager to create the list of drugs our plans cover and to: • Process members' pharmacy claims. • Manage members' mail-order program, and send prescriptions to their homes. • Offer a specialty drug program for high-cost medications. FILL PRESCRIPTIONS L O C A L LY O R B Y M A I L Members can fill many prescriptions at any pharmacy in the network. This includes the major pharmacy chains, retailers, supermarkets and community drug stores. coverage broad list of covered drugs For those taking medication to manage a health condition, the copayment is the same for a 90-day supply filled at a local pharmacy or by mail. find a participating pharmacy go to healthyct.org/rx choose national formulary choose essential health benefit formulary choice 90-day supply by mail or retail click select click continue click locate a pharmacy LEARN MORE The applicable Certificate of Coverage includes full details of the prescription drug benefit. Find the Certificate of Coverage and the Summary of Benefits & Coverage at www.healthyct.org. i 1-855-HLTHYCT :: www.healthyct.org access large, statewide network Y O U R H E A LT H – Y O U R P L A N. BROKERS MANAGE RX COSTS Our pharmacy benefit has two formularies: • Essential Health Benefit Formulary (small groups/individuals) • National Formulary (large groups) The formularies are broken into the following tiers: • Tier 1. Includes generics, the least expensive drugs to treat many common illnesses. The U.S. Food and Drug Administration (FDA) follows the same review and approval process for generics as they do for brand-name drugs. Members should ask if a generic version is available and right for them. • Tier 2. Includes preferred brand drugs that usually cost more than generics. • Tier 3. Includes non-preferred brand drugs. These generally cost more than drugs in Tier 1 and Tier 2, so the member’s share of the cost is higher. SPECIAL GUIDELINES Some drugs covered under the pharmacy benefit may have restrictions designed to make them safer to use, based on factors such as FDA guidelines, medical literature, and input from physicians and the Pharmacy and Therapeutics (P&T) Committee. They include: • Quantity Limits. A limit on how much of, or how long, you can take the drug. • Prior Authorization. Some drugs and supplies need our approval before the plan can cover them. • Step Therapy. Members may need to try a lower cost medication before using the one their physician prescribes. Specialty drugs Most specialty drugs appear in Tier 4 in the Essential Health Benefit Formulary for small groups and individuals. They appear in multiple tiers in the National Formulary for large groups. These are high-cost drugs used to treat complex medical conditions. Please note, specialty drugs are not available through local retail pharmacies. A 30-day supply can be delivered right to members' homes through the specialty pharmacy program. Bro08111521v2.0 Preventive Drugs Certain categories of preventive drugs are 100% covered under HealthyCT plans. They include medicines with A and B ratings approved by the U.S. Preventive Services Task Force. For example, with a prescription, some aspirins and fluoride supplements come at no cost for members meeting certain age/gender requirements. i to look up a drug go to healthyct.org/rx choose national formulary choose essential health benefit formulary click select click continue enter drug name >> click search restrictions=YES >> click name 1-855-HLTHYCT :: www.healthyct.org This piece is for informational purposes and not intended to be medical advice. Please direct any medical questions or concerns to an appropriate healthcare provider. Copyright © 2015 by HealthyCT, Inc. All rights reserved. No part of this document may be reproduced or transmitted by any means, electronic or mechanical, for use with any entity other than HealthyCT, Inc. without the express written permission of HealthyCT, Inc. Y O U R H E A LT H – Y O U R P L A N. BROKERS Focus On PatientCentered Care HealthyCT members get a health plan started by physicians. They can get high quality healthcare from a large network of hospitals and healthcare professionals across Connecticut. And that includes many primary care physicians who can help them stay well and treat or manage a medical condition. THE IMPORTANCE OF PRIMARY CARE Primary means first, essential, central. So it should be no surprise that primary care physicians – or PCPs – should be the first choice when it comes to an individual's health. They can help patients get essential screenings to avoid or identify and treat some illnesses. And PCPs and staff serve as command central when patients need medical tests or care they don’t offer. Because PCPs get to know their patients well over time, they can be in the best position to: • Support and guide patients when they're well, to better help them when they're sick. • Make sure they get important health screenings to prevent or detect problems. • Treat many illnesses; usually at much less cost than a visit to the ER or urgent care. • Help them understand medical choices and choose the right ones. • Refer them to other health specialists for tests and appointments, as well as other community resources, when needed. • Keep a patient's comprehensive medical file, including services and reports from them and other healthcare providers. • Focus on patients' overall health and well-being. i 1-855-HLTHYCT :: www.healthyct.org pcp primary care physicians are your 1st choice care from a team that knows you better manage your healthcare costs Y O U R H E A LT H – Y O U R P L A N. BROKERS IMPROVING PRIMARY CARE Many PCPs are changing the way they work with patients to deliver a higher level of care and service. Patients in these practices can expect a great deal of support when it comes to getting the help they need. Longer office hours usually make accessing care easier. And patients learn how to keep themselves healthy. When high-performing PCP practices meet the strict standards for patient-focused care, they can receive special recognition as a “patient-centered medical home” or “PCMH.” Bro08111524v2.0 HEALTHYCT AND PATIENT-CENTERED CARE We’re working closely with physicians, including our Primary Care Provider Advisory Council. With the Council, we’re educating physicians, employers and members about the value of primary care and the extra value offered by PCMH practices. We’ve invested in education for PCP practices that want to earn PCMH recognition. And we’re creating a new model to support primary care and pay patient-centered practices fairly for the additional work and dedication required to practice truly patient-centered care for our members and their families. i FIND A PRIMARY CARE PHYSICIAN To find a PCP in our network, visit www.healthyct.org. Select Find a Doctor. To find a PCMH-designated practice, enter your search information and select Yes under the PCMH dropdown menu. THE PCMH DIFFERENCE: • Lower total cost of care. • Reduced use of unnecessary and avoidable services. • Improved health measures. • Increased use of preventive care. • Better access to care. • Improved patient satisfaction. Source: Connecticut Health Policy Project Issue Brief, June 2014, www.cthealthpolicy.org. 1-855-HLTHYCT :: www.healthyct.org Copyright © 2015 by HealthyCT, Inc. All rights reserved. No part of this document may be reproduced or transmitted by any means, electronic or mechanical, for use with any entity other than HealthyCT, Inc. without the express written permission of HealthyCT, Inc. Y O U R H E A LT H – Y O U R P L A N. BROKERS All For Health & Wellness Good health is so important E AT H E A LT H Y to living a happy, active life. There are few better ways for How we stay healthy, or get improving overall health than by well when we’re sick, is eating well. So, we’re connecting entirely up to us. members with local farms so they can get fresh food close to But HealthyCT is here to help home. And if eating healthy to with information, programs lose weight is their goal, check and services that fit into even out our local, national, and the busiest day. online partners. eat healthy Here are five easy ways for members to get started. For KEEP MOVING details on these programs Exercise is a key component to and more, go to: any healthy lifestyle. But we also www.healthyct.org/wellness. know that finding the time and money to stay fit can be a keep moving challenge. We’ve got some great ideas and resources for our members, whether they want to work out in a gym or find a nearby park to throw a Frisbee with friends and family. And they include discounts with local gyms, as well as links to many other local fitness and outdoor activities. i 1-855-HLTHYCT :: www.healthyct.org Y O U R H E A LT H – Y O U R P L A N. BROKERS KNOW YOUR STUFF Education is a critical piece to health and wellness. The more our members know, the better prepared they’ll be to make decisions with their physician about the best and most affordable ways to manage their health. They can start with an online health assessment to help identify areas to focus on. Then they can choose from the online library of wellness topics and podcasts to help them reach their goals. They can also get know your stuff 24/7/365 advice from a nurse. GET CONNECTED A community can be a powerful thing. Sometimes the resources people need to stay well or to get back on track from an illness are right around them. There’s help available from local health professionals, hospitals and community groups. Whether members want information on how to stay fit, or need help after a hospital stay, we’ll help find the get connected resources they need. S AV E M O N E Y Who doesn’t like to save money? One of the reasons members choose HealthyCT is because we’re nonprofit, so money we don’t spend goes back to improving programs and services or into stabilizing premiums over time. We’re also finding ways to connect our members with discounts on a variety of health and save money wellness-related services. Learn more at www.healthyct.org/wellness. These programs Bro08111522v2.0 are just a start! Check back often for new offerings. i 1-855-HLTHYCT :: www.healthyct.org This piece is for informational purposes and not intended to be medical advice. Please direct any medical questions or concerns to an appropriate healthcare provider. Copyright © 2015 by HealthyCT, Inc. All rights reserved. No part of this document may be reproduced or transmitted by any means, electronic or mechanical, for use with any entity other than HealthyCT, Inc. without the express written permission of HealthyCT, Inc. Y O U R H E A LT H – Y O U R P L A N. BROKERS Find Your Healthy Stride HCT Healthy Strides is your clients' personalized health and wellness program. It’s comprehensive. It’s confidential. The Healthy Strides program includes: • An online health and wellness website. • Programs to consult with a doctor or call a nurse 24/7/365. • A variety of great programs, discounted gym memberships, great educational resources and more. HEALTHY STRIDES ONLINE Members can take their first stride toward wellness with Healthy Strides online: • Take a Health Assessment to get their customized plan. • Track their nutrition needs with a meal planner, food log, and food & water trackers. • Learn about health topics at the Health and Video Library. • Participate in workshops on smoking cessation, preventive care and more. • Compete in fitness challenges. • Connect with a trainer or dietician. Get started at www.healthyct.org/wellness today! Bro08191529v1.0 Access thousands of articles and videos in the Health Library. i Take Healthy Strides with you wherever you go with the mobile app. 1-855-HLTHYCT :: www.healthyct.org Copyright © 2015 by HealthyCT, Inc. All rights reserved. No part of this document may be reproduced or transmitted by any means, electronic or mechanical, for use with any entity other than HealthyCT, Inc. without the express written permission of HealthyCT, Inc. Y O U R H E A LT H – Y O U R P L A N. BROKERS An Ounce of Prevention… Preventive medicine is key to your overall health and well-being. Early detection can help you stay healthy. It can also stop small problems from becoming bigger ones. HealthyCT plans cover those common preventive services given an A or B rating by the United States Preventive Services Task Force (USPSTF). (The USPSTF is an independent panel of primary care physicians who are no cost in-network preventive medicine experts in prevention and evidence-based medicine.) Because preventive medicine is so important, these services are available at no cost to HealthyCT members when they receive them from a physician or healthcare professional who is in our network. You'll find some examples of covered preventive services better health through prevention on the back of this page. For a complete list, along with coverage guidelines and limits, visit www.healthyct.org/medical-policy. comprehensive list of covered services i 1-855-HLTHYCT :: www.healthyct.org Y O U R H E A LT H – Y O U R P L A N. BROKERS PREVENTIVE SERVICES FOR ADULTS Preventive medicine goes beyond a routine physical exam. HealthyCT plans cover many preventive services, including: • Alcohol misuse screening and counseling • Aspirin to prevent cardiovascular disease in men and women of certain ages • Blood pressure screening • Colorectal cancer screening (adults over 50) • Depression screening • Flu shots and other immunizations • Obesity screenings and counseling • Preventive physical exam • Tobacco use screenings and cessation products • Type 2 diabetes screening for adults with high blood pressure Bro08111523v2.0 PREVENTIVE SERVICES FOR WOMEN Additional screenings and counseling are available for women, including: • Breast cancer screening/mammogram • Breast cancer chemoprevention counseling for women at higher risk • Cervical cancer screening • Domestic and interpersonal violence screening and counseling • Folic acid supplements for women who may become pregnant • Osteoporosis screening for women over age 60 depending on risk factors • Preventive physical exam • Tobacco use screening and interventions for all women, and expanded counseling for pregnant tobacco users i PREVENTIVE SERVICES FOR PREGNANT WOMEN Prevention is especially important to the health of an expectant mother and her baby. Recommended preventive services for pregnant women include: • Anemia screening • Bacteriuria urinary tract and other infection screening • Breastfeeding support and counseling • Gestational diabetes screening for women 24 to 28 weeks pregnant and those at high risk of developing gestational diabetes • Hepatitis B screening • Rh incompatibility screening PREVENTIVE SERVICES FOR CHILDREN These covered preventive services help promote children’s growth and development: • Behavioral assessments at certain ages • Blood pressure screenings at certain ages • Fluoride chemoprevention supplements for children without fluoride in their water source • Immunizations • Iron supplements for children of certain ages • Lead screenings • Obesity screenings and counseling • Oral health risk assessments • Preventive physical exams • Vision screenings 1-855-HLTHYCT :: www.healthyct.org This piece is for informational purposes and not intended to be medical advice. Please direct any medical questions or concerns to an appropriate healthcare provider. Copyright © 2015 by HealthyCT, Inc. All rights reserved. No part of this document may be reproduced or transmitted by any means, electronic or mechanical, for use with any entity other than HealthyCT, Inc. without the express written permission of HealthyCT, Inc. Y O U R H E A LT H – Y O U R P L A N. BROKERS Vision and Pediatric Dental Benefits Dental and vision care are important pieces to an individual's overall health. That’s especially true for children as they continue on their path of growth and development. That’s why your individual and small group clients' HealthyCT plan provides dental benefits for children under age 19. All HealthyCT plans provide vision coverage for children and adults. P E D I AT R I C D E N TA L B E N E F I T S HealthyCT small group and individual plans provide benefits for a wide variety of dental services, including cleanings, X-rays, fillings, root canals, crowns, orthodontics (when medically necessary) and more. Because proper dental care is so important, diagnostic and preventive services are covered at no cost when members visit an in-network dentist! HealthyCT pediatric dental benefits provide both in- and out-of-network coverage, giving members the flexibility to visit any dentist. However, in most cases, they will receive a higher level of benefits and lower their out-of-pocket costs if they choose an in-network dentist. Administered by Delta Dental of New Jersey, members have access to the Delta Dental PPOSM Network, giving them plenty of options both locally in Connecticut and nationwide. For more information about HealthyCT pediatric dental benefits or to find a participating dentist, please visit www.healthyct.org/dental. Your clients can call the Dental Member Services number on the back of their ID card with any questions. i 1-855-HLTHYCT :: www.healthyct.org 100% diagnostic & preventive covered cleanings x-rays, fillings, root canals dental network access Y O U R H E A LT H – Y O U R P L A N. BROKERS VISION BENEFITS HealthyCT vision benefits are designed to help children and adults receive quality eyecare. All plans provide coverage for routine eye exams. Small group and individual plans provide benefits for glasses and contact lenses for children under 19. Members can visit an in- or out-of-network vision provider, but they'll typically receive a higher level of benefits when they visit a participating doctor. discounted lenses and frames great docs large network of dental and vision providers To find a participating vision provider, please visit www.healthyct.org, click “Find a Doctor” and choose “Specialists.” Under “Type,” select “Ophthalmology,” “Ophthalmology-Pediatrics” or “Optometrists.” If your clients have any questions about their vision benefits, they can call Member Services at the number on their ID card. Bro08191530v1.0 For more details about HealthyCT vision and pediatric dental benefits, please refer to the plan documents. i 1-855-HLTHYCT :: www.healthyct.org Copyright © 2015 by HealthyCT, Inc. All rights reserved. No part of this document may be reproduced or transmitted by any means, electronic or mechanical, for use with any entity other than HealthyCT, Inc. without the express written permission of HealthyCT, Inc. Y O U R H E A LT H – Y O U R P L A N. BROKERS Small Group Eligibility Can my small group client offer a HealthyCT plan? The information provided below can help you determine eligibility. For questions, please call our Sales team at 1-855-458-4928. Participation Requirement* • 2 to 50 employees • 65%, excluding qualified waivers** Minimum Number of Lives • 1 after qualified waivers • Sole proprietors select individual coverage For Example: 30 (total eligible) -6 (qualified waivers) Out-of-Area Employees • Up to 30% of a group’s employees can reside outside of Connecticut 24 (net eligible employees) x.65 (required participation) 16 (minimum enrollment) Contribution Requirement* • Minimum 25% towards employees’ coverage Family Health Statements • Not required Eligible Employees • Regular full-time employees working at least 30 hours per week Non-Eligible Employee Classes • Part-time • Seasonal • 1099 contractors Number of Plans Offered • No limit on number of plans offered. However, the group must have at least one enroll in each plan offered. Plan Effective Date • The first of the month only Waiting Period • Up to 90 days Optional Offering • Our goal is to be a total replacement Plan Changes • Anniversary date only Case Submission Due Date • 5 days prior to the effective date Bro09101531v3.0 *Per federal regulations, participation and contribution requirements do not apply November 15-December 15. **Qualified waivers include: Medicaid, Medicare, spousal, HUSKY Health,TRICARE, individual (on or off Access Health CT), and any carriers. i 1-855-HLTHYCT :: www.healthyct.org The information provided in this piece is for informational purposes only, and nothing is considered binding or final until all proper agreements and documentation are executed by both parties. Copyright © 2015 by HealthyCT, Inc. All rights reserved. No part of this document may be reproduced or transmitted by any means, electronic or mechanical, for use with any entity other than HealthyCT, Inc. without the express written permission of HealthyCT, Inc. Y O U R H E A LT H – Y O U R P L A N. BROKERS Large Group Quote Guide T O REC E IV E YO UR Q UO TE, P L E ASE SEND US For Groups 51 – 99 • Detailed benefit summaries. • A current bill for the groups’ health insurance, including premium information. • Renewal for your current carrier. • Employer contributions across all tiers and products. • Number of years with prior carrier(s). If less than five years, please include the name of the prior carrier(s). Complete Census (In Excel Format) • All eligible employees. • Date of birth, gender, zip code and contract status. • Waivers, Medicare and COBRA contracts. • Any excluded classes of employees; i.e. union. i For Groups 100+ (All Previously Noted Plus) • Monthly claims activity for the most recent period, up to and including the past 24 months (if available). • De-identified large claims activity corresponding to the claims period(s) provided. - Total dollars paid for each claimant that goes over the pooling level. - Status of claimant(s) – active/inactive. - Prognosis. • Monthly contract counts, broken down by tier, corresponding to the claims period(s) provided. • Benefit plan description during experience period, if different from current plan design. • Renewal for current carrier, including work-up. ELIGIBILIT Y Group Size Large groups are defined as businesses that have 51 or more eligible employees. Group Eligibility Businesses must be located in Connecticut or have an office in the state. Additionally, no more than 25% of eligible employees can reside outside Connecticut. HealthyCT requires that there is an employer-employee relationship in effect and that the employer contributes at least 50% of the employee’s overall premium. 1-855-HLTHYCT :: www.healthyct.org Y O U R H E A LT H – Y O U R P L A N. BROKERS Eligible Employees Eligible employees are permanent hourly/salary employees who work at least 30 hours per week throughout the year. Commissioned employees who receive a W-2 are eligible if they meet all other eligibility requirements. Employers may request a reduced minimum number of hours for eligibility. Employer Contribution Level HealthyCT requires a minimum employer contribution level of 50% of total premium for the group. The Minimum Overall Employer Contribution Level Determination chart illustrates how we would determine whether a group is meeting this minimum level. We would not quote the cases in the last two scenarios. Ineligible Employees • Part-time employees. • Independent/commissioned contractors who receive 1099 IRS filing. • Trustees/members of the board of directors and elected officials, unless full-time employees. • Any other individual who does not meet, or ceases to meet, eligibility requirements. Participation Requirements HealthyCT requires an overall participation rate of at least 50% of total eligibles and 75% of net eligibles calculated as follows: • Total enrolled divided by all eligible must equal at least 50% AND • Total enrolled divided by all eligible, excluding spousal waivers, must equal at least 75% participation. COBRA And Retirees HealthyCT covers COBRA participants and their eligible dependents as long as the total number of COBRA participants does not exceed 10% of the total group eligibles. If a fully insured group covers retirees, they must be identified at initial underwriting. The total number of retirees cannot comprise more than 10% of the group’s total eligibles. The employer must contribute at least 50% of the entire retiree premium, including dependents if applicable. The effective date for new business is the 1st of the month only. New business must be submitted at least 30 business days prior to the effective date. Any incomplete portions of a new group submission may result in the delay of your client’s ID cards. Securely send complete request for proposal information to [email protected] MINIMUM OVERALL EMPLOYER CONTRIBUTION L E V E L D E T E R M I N AT I O N Monthly Rate Example Employee Only Possible Employer Contribution Scenarios $400 100% 100% 50% 75% 60% $1,000 100% 50% 50% 25% 40% Overall Employer Contribution ($) $1,400 $900 $700 $550 $640 Overall Employer Contribution (%) 100% 64% 50% 39% 46% Meets HealthyCT guidelines: Yes Yes Yes No No Employee + Family Bro08111525v2.0 $1,400 i 1-855-HLTHYCT :: www.healthyct.org The information provided in this piece is for informational purposes only, and nothing is considered binding or final until all proper agreements and documentation are executed by both parties. Copyright © 2015 by HealthyCT, Inc. All rights reserved. No part of this document may be reproduced or transmitted by any means, electronic or mechanical, for use with any entity other than HealthyCT, Inc. without the express written permission of HealthyCT, Inc. Y O U R H E A LT H – Y O U R P L A N.