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White Paper Methodology for Transforming to Cloud CPE A structured approach for network architects, IT managers, project managers, and technical staff as they transform their networks 1 Methodology for Transforming to Cloud CPE White Paper Table of Contents Executive Summary ........................................................................................................................................................................................................ 3 Introduction......................................................................................................................................................................................................................... 3 Cloud CPE Transformation Challenges.................................................................................................................................................................... 3 Service Creation Advisory....................................................................................................................................................................................... 4 Cloud CPE Transformation Phases............................................................................................................................................................................ 4 Assessment......................................................................................................................................................................................................................... 4 Assessment Phase Outcome............................................................................................................................................................................... 5 Design.................................................................................................................................................................................................................................... 5 Want to know more about Assessment Services?...................................................................................................................................... 5 Design Phase Outcome........................................................................................................................................................................................... 6 Deploy ...................................................................................................................................................................................................................................7 Infrastructure................................................................................................................................................................................................................7 Outcome of Deploy Phase—Infrastructure ..............................................................................................................................................7 NFV and Automation................................................................................................................................................................................................7 Want to know more about NFV OSS Transformation Services?.............................................................................................................7 Solution Acceptance Testing................................................................................................................................................................................ 8 Pilot Customer Deployment.................................................................................................................................................................................. 8 Pilot Phase Outcome........................................................................................................................................................................................ 9 Migration Phase ................................................................................................................................................................................................................ 9 Knowledge Transfer......................................................................................................................................................................................................... 9 Network Operations Guides (Optional)........................................................................................................................................................... 9 Want to know more about Juniper Cloud CPE Services and Support................................................................................................ 10 Project Management..................................................................................................................................................................................................... 10 Change Management ........................................................................................................................................................................................... 10 Juniper Networks Professional Services Offerings............................................................................................................................................. 10 Conclusion......................................................................................................................................................................................................................... 10 For More Information.......................................................................................................................................................................................................11 Juniper Networks Cloud CPE Solution...............................................................................................................................................................11 Juniper Networks Professional Services...........................................................................................................................................................11 Juniper Networks Service and Support....................................................................................................................................................................11 About Juniper Networks.................................................................................................................................................................................................11 List of Figures Figure 1: Customer life cycle.......................................................................................................................................................................................... 4 Figure 2: Cloud CPE transformation methodology ............................................................................................................................................. 4 Figure 3: Assessment activities and deliverables................................................................................................................................................. 5 Figure 4: Design activities and deliverables............................................................................................................................................................ 6 Figure 5: Deploy Infrastructure activities and deliverables................................................................................................................................7 Figure 6: Deploy NFV Management and Automation activities and deliverables................................................................................... 8 Figure 7: Solution Testing activities and deliverables......................................................................................................................................... 8 Figure 8: Migration phase activities and deliverables......................................................................................................................................... 9 Figure 9: Juniper Professional Services, Education Services and Support offerings............................................................................ 10 ©2017, Juniper Networks, Inc. 2 Methodology for Transforming to Cloud CPE White Paper Executive Summary Technological advances in virtualization are leading to the creation of increasingly attractive applications in the form of Network Functions Virtualization (NFV). A prime example of such a use case, which brings the benefits of virtualization like agility, low cost, and automation to small and midsize enterprises (SME), is the virtualization of all common customer premises equipment (CPE) functionalities like firewalling, Network Address Translation (NAT), unified threat management (UTM) functions such as antivirus, antispam, Web filtering and content filtering, WAN optimization, and load balancing, to name a few. This has led to an industry-wide initiative by vendors and communication service providers (CSPs) to bring the capabilities of Cloud CPE (or virtualized CPE) to the market. However, this shift to a virtualized network function (VNF) architecture introduces complexities for CSPs as they transform their networks, services, operations model, and skillsets. Due to the many moving parts of this transformation, a well-defined model is needed to help CSPs successfully evolve their physical CPE services to a cloud-based CPE model using Juniper Networks® Professional Services and Cloud CPE solution. This white paper is designed to give network architects, IT managers, project managers, and technical staff a structured approach for transforming their networks. This paper will also describe what to demand from consultants with diverse skillsets, project managers, and staff regarding the various aspects of the project. Introduction Juniper Networks Professional Services employs a well-defined and tested reference architecture for the cloud-based CPE solution framework, leveraging products from the Juniper Networks Cloud CPE solution and integrating with technology partners. The Juniper Networks Cloud CPE solution includes key physical networking components (such as Juniper Networks MX Series 3D Universal Edge Routers and QFX Series Switches for the underlay network and EX Series Ethernet Switches for the management network); virtualized network functions (VNFs); an SDN controller (Contrail Cloud Platform); virtual and physical network functions (the vSRX virtual firewall); and an NFV management and orchestration (MANO) platform called Contrail Service Orchestration (CSO). Cloud CPE Transformation Challenges While the benefits of cloud-based functions seem obvious, the prospect of transformational change can be intimidating, especially given the multitude of factors ranging from adopting new technologies to spanning organizational boundaries and an evolving business model. The challenges of designing and deploying cloud-based services require diverse skill sets typically not found among the network engineering, planning, or operations teams that design and manage existing physical CPEs. Some additional challenges shared by many CSPs include: • Lack of software-defined networking (SDN) and NFV experience to lead the transformation • Lack of SDN, NetOps, DevOps, and automation skills • Lack of expertise to evaluate and execute the automation and integration of operations and business support systems (OSS/BSS) with cloud-based services • The isolation of departments organized into silos that lack sufficient synergies (NFV/SDN-based solutions require skills sets that traditionally reside in different departments) Juniper Networks is experienced in delivering innovative new solutions, while addressing customers’ technical challenges and bridging any gaps in skills and expertise. Juniper’s Cloud CPE solution is an open, standards-based solution, and Juniper Networks Professional Services leverages its robust Cloud CPE Reference Architecture to guide service providers down a well-defined path for transforming their CPE services, simplifying adoption, and shortening the learning curve. ©2017, Juniper Networks, Inc. 3 Methodology for Transforming to Cloud CPE White Paper Cloud CPE Transformation Phases Any methodology for network transformation should fit into a life cycle for the overall transformation project. Juniper Networks takes a life-cycle approach when delivering services, comprising three high-level stages—Plan, Build, and Operate—which, when combined with Project Management across all three life-cycle stages, ensures a smooth transformation and a laser-sharp focus on the outcome of each phase. Plan Assess, design, and plan your network and systems Build Operate Deploy your new or upgraded network and systems Keep your network and systems up and running Customer Lifecycle Figure 1: Customer life cycle A robust Cloud CPE transformation methodology fits primarily in the Plan and Build stages of the network life cycle. The Juniper Networks methodology described here is based on years of experience transforming and migrating networks of all types for customers of all sizes. Specifics of the Cloud CPE services transformation methodology are the result of applying the general principles to the specific needs of today’s CPE services evolution and best practices learned by successfully transforming large service provider networks. This transformation methodology is based on four distinct phases. The first two, part of the Plan stage, are “Assess” and “Design” phases. The next two, part of the Build stage, are “Deploy” and “Migrate” phases. All four phases are supported by an overall Project Management function, which must be customized based on constraints imposed against each phase by elements such as anticipated benefits, costs, timing, and risk. Plan Build Assess, design, and plan your network and systems Operate Deploy your new or upgraded network and systems Keep your network and systems up and running Customer Lifecycle Assess Design Deploy Deploy Infrastructure Deploy NFV and Automate Migrate Solution Testing Knowledge Transfer Transformation Phases Project Management Project Management Methodology Figure 2: Cloud CPE transformation methodology While the focus of this methodology is transformation, the Operate phase has been included to highlight the role of knowledge transfer and skills development. The new set of technologies introduced into the network during the transformation project may require training to close any skill gaps that exist within the respective engineering and operations teams. This can be achieved through knowledge transfer workshops, which should be carefully planned during the transformation process. Assessment The Assessment phase is a vital first step in the transformation process, carried out at various levels through interviews with team members, workshops, service and product catalogs, available services and network documentation, and so on. This phase discovers the status quo of the existing network infrastructure, various CPE services, and the existing OSS/BSS tools and platforms. This activity is also important for gathering business requirements and defining the business and technical goals for the transformed Cloud CPE solution architecture. This provides the right ©2017, Juniper Networks, Inc. Service Creation Advisory Juniper Networks also provides a Cloud CPE Service Creation Advisory which helps identify business services opportunities that can be unlocked using cloud-based CPE services. 4 Methodology for Transforming to Cloud CPE White Paper understanding of requirements, which are analyzed against the existing services and network infrastructure to generate a set of logical steps and tasks required to deliver against the defined business requirements. These steps may be external (i.e., vendor-driven Juniper Networks Professional Services or an integration partner) or internal (i.e., driven by the customer). The Assessment phase is needed to generate a structured roadmap for the following transformation phases, allowing stakeholders to align activities and responsibilities while mitigating or minimizing risks. Project Management Assess Assess • • • • Business Requirement Use Cases Automation Requirements Services Workflows Design Deliverables • Service Creation Advisory • Cloud CPE Assessment Report • NFV OSS Assessment Report Discover • Existing Network Services • Network and Data Center Layout • Existing Automation, Provisioning Tools, etc. Figure 3: Assessment activities and deliverables Assessment Phase Outcome Once this phase is completed, the gaps between the capabilities of current technology and the capabilities required to achieve the business and technology goals should be clear. This phase should provide customers with a full understanding of the options available and a recommended approach to help bridge identified gaps. Additionally, this phase should identify potential areas of risk and offer recommendations for mitigating those risks, with the objective of: • Defining the business requirements and objectives of the transformation • Providing a detailed description of the use cases and services workflows • Defining the existing network layout, CPE services, OSS/BSS tools, and applications • Establishing specific automation and/or integration requirements • Defining criteria for a successful transformation • Handing over requirements for operations • Identifying existing skill set and establishing the necessary training and knowledge transfer requirements Design Once the Assessment has determined the existing CPE services, network baseline, and detailed requirements, the Design phase can commence. A successful transformation methodology demands the solution design to be a cohesive effort across organizational silos with diverse technical skills and functions, focusing on the overall business and technical goals. A Juniper solution architect, with expertise in all technological functions covered by the Cloud CPE solution, can work across internal organizations to create a solution that meets both technical and business goals, ultimately facilitating the transformation. The design process can be simplified by breaking down solution pieces that align with traditional organizational functions, as shown in Table 1. ©2017, Juniper Networks, Inc. Want to know more about Assessment Services? Juniper Networks Professional Services proposes Cloud CPE Assessment and NFV OSS Assessment services that can kickstart the transformation process, providing a structured roadmap showing the path ahead and highlighting key milestones and dependencies. For more information on this service, please contact your Juniper account manager, services business manager, or visit www.juniper.net/us/en/products-services/ services/technical-services/plan/#tabassessment-&-design-services. 5 Methodology for Transforming to Cloud CPE White Paper Table 1: Organizational Functions and Components Organization Department Solution Component Network Architecture/Engineering/Planning/ Operations or Data Center Network Engineer/Planning/Operations or Security Design/Planning • Underlay network design including QFX Series TOR switches, EX Series management switches, and MX Series SDN gateways • Interconnect with existing business VPN network • NFV (e.g., vSRX) design for various CPE services IT Department/NOC or OSS team • Virtualization infrastructure including Contrail SDN Controller, OpenStack, and Juniper Networks Junos® Space (EMS) • x86 servers IT Department/Software Development/Systems Development/NOC or OSS team • MANO/NFVO platform including Contrail Service Orchestration, Junos Space Services Director • x86 servers • OSS/BSS integration This phase truly brings various teams with different skills together to design the end-to-end solution. Some of the activities that will be carried out in this phase include: • Creating the appropriate underlay network infrastructure and end-to-end CPE services design. This includes the design that will interconnect cloud infrastructure to the service provider’s business VPN network. • Creating the design and the various software components that form the virtualization infrastructure, including the SDN controller and OpenStack. • Detailing the various customizations required for the software components and defining automation use cases. This produces the necessary input required for the automation and integration development efforts. Project Management Assess Design Workshops Design • Underlay Network • Contrail Cloud Platform Design (MANONFVO, VNF Manager, VIM) • VNF Design and Services Design • Automation/Integration Design • Analytics and Monitoring Deliverables • Design Documents • VNF Configuration Templates Figure 4: Design activities and deliverables Juniper solutions are based on open standards that allow integration of various solution components using standard interfaces and APIs. For instance, the Juniper Cloud CPE solution and reference architecture, which involves various Juniper products, relies on OpenStack integration, Ubuntu distribution, and commercial off-the-shelf (COTS) x86-based servers. While it’s recommended that customers take advantage of Juniper’s tested reference architecture for seamless transition to cloud-based CPE services, it’s possible that other alternate solution elements using supported standardsbased integration can be introduced for one or more solution functions into the transformation scope. In such a scenario, Juniper Professional Services may deem it necessary to introduce Design and Solution Validation Testing, which will establish key functionality and interoperability during the Design phase before proceeding with deployment. Design Phase Outcome During the Design phase, detailed documents will be created that cover the necessary design for the cloud platform, underlay network infrastructure, and for connectivity to the business VPN network. Design and configuration templates for various VNFs involved will be included in the design documents. Additionally, clear and detailed integration, customization, and automation requirements will be defined; these will be the input for the Deploy phase later and help with building a truly seamless solution. This will ensure the greatest possible efficiency and synergy during the transformation in order to minimize interruption during new service integration, as well as coexistence with legacy CPE services, as needed. ©2017, Juniper Networks, Inc. 6 Methodology for Transforming to Cloud CPE White Paper Deploy Infrastructure The next step in the transformation methodology is to build the cloud infrastructure required to roll out the virtualized NFV/CPE services. This includes the underlay network, and the virtualization and automation infrastructure, which need to be aligned with the ETSI MANO (NFVO, VIM, VNF Manager, etc.) reference functional blocks. For this phase, it is essential that the transformation team work closely with the operations staff and any other transformation partners to put the hardware and software for the cloud infrastructure into production. All parties must extensively monitor issues and risks at every step to ensure that the target cloud infrastructure is: • Deployed as described in the Design Document • Tested as specified in the Acceptance Test Plan • Connected and integrated with the existing service provider IP/MPLS network Once the deployment has been completed, the success of the implementation will be verified and the cloud infrastructure will continue to be monitored as necessary. Project Management Deploy Deploy Infrastructure Infrastructure • Hardware Underlay – TOR, SDN Gateway • Contrail Cloud Platform (MANO - NFVO, VIM, VNF Manager) • Integration with Existing MPLS Network Deploy NFV and Automate Migrate Solution Testing Deliverables • Network Implementation Plan (NIP) Figure 5: Deploy Infrastructure activities and deliverables Outcome of Deploy Phase—Infrastructure The deliverables for this phase include the Network Implementation Plan, which includes all activities to implement the necessary underlay network infrastructure and virtualization compute resources. Once this phase is complete, it is expected that the required basic infrastructure, such as the underlay network and virtualization infrastructure in line with ETSI NFV MANO reference architecture, be deployed. This enables various VNF images to be spun up and starts the process of building actual use cases with the given VNFs to deliver the corresponding CPE functions. NFV and Automation This step builds on top of the Cloud CPE infrastructure deployed in an earlier step. Individual virtualized functions for various CPE services are customized to suit the customer’s business use cases with related configuration templates. Additionally, any custom development that is required to achieve the customer’s end goals is executed in this phase. This could involve varying levels of integration with the Juniper Cloud CPE solution using one of the available APIs. While Juniper Professional Services offers the necessary skill sets to customize various elements of the Juniper Cloud CPE solution, the Want to know more about NFV customer might still choose to develop certain elements in-house (e.g., a self-care Web portal). Additionally, the customer might OSS Transformation Services? have existing third-party tools and applications that need to be Juniper Networks Professional Services integrated with the Juniper Cloud CPE solution and will need custom proposes NFV OSS Transformation development to achieve the same objectives. The Juniper Professional methodology. Services team provides the necessary liaison to such customerFor additional information on this service, driven (or third-party) development for successful integration and please contact your Juniper account verification of a complete, end-to-end solution. manager Juniper Networks Professional Services also offers VNF Test and www.juniper.net/us/en/products-services/ Validation services for third-party NFV products. The customer may services. choose to use these services to integrate other VNF functions into the solution. ©2017, Juniper Networks, Inc. 7 Methodology for Transforming to Cloud CPE White Paper Project Management Deploy Deploy Infrastructure Deploy NFV and Automate Customization • • • • • Migrate MANO - configuration and customization Onboarding and configuration of VNF services Liaison/develop/test automation requirements Integration with OSS/BSS Third-party VNF validation – develop VNF description Solution Testing Deliverables • Network Implementation Plan (NIP) for VNFs • Third-party VNF test plan and report Figure 6: Deploy NFV Management and Automation activities and deliverables Finally, as various customized development efforts to automate and integrate the overall end-to-end solution take shape, the project moves into the critical phase of testing and validating the end-to-end solution. All stakeholders are required to participate in and test various individual elements and the overall solution during this phase. Solution Acceptance Testing Solution Acceptance testing is a critical checkpoint before launching the service for end users. This step is used to verify that all components of the solution are individually deployed as per the design requirements. The individual test plans will cover all aspects of underlay network infrastructure (i.e., TOR switches, MX Series SDN gateway routers, and EX Series Ethernet Switches) and all software components (i.e., Contrail Controller, OpenStack components, Contrail Service Orchestrator, Junos Space). There will also be comprehensive test plans that verify the end-to-end solution, including various use cases. These also verify various integration tests and checks with OSS/BSS platforms, since these tools are mandatory for operations teams to take ownership of the solution in production. Project Management Deploy Deploy Infrastructure Acceptance Testing • Test and Verify Cloud CPE Hardware and Software Solution Components • Test and Verify Final Service End-to-End Migrate Deploy NFV and Automate Solution Testing Deliverables • Network Hardware Acceptance Test Plan • Contrail Cloud Solution Software Acceptance Plan • Solution Acceptance Test Plan Figure 7: Solution Testing activities and deliverables Pilot Customer Deployment In a transformational project which involves a multitude of technological and operational changes to existing services and potentially introduces new services, it’s only prudent to roll these out in a controlled fashion with select customers. This allows for a trial run of the new solution and deployed infrastructure while giving users and operations teams a learning curve to adapt to new solutions and processes. The pilot deployment should include a variety of end users covering each of the services offered by the new solution. The pilot deployment should be executed with the support of the design and implementation team, and with agreed upon monitoring criteria for a predefined observation period. The observation phase includes rigorous monitoring and comprehensive checks covering all aspects of the solution, including: • The undelay network, including TOR switches and SDN gateway routers • The SDN controller and compute resources, as well as OSS/BSS integration • VNF functionality and performance ©2017, Juniper Networks, Inc. 8 Methodology for Transforming to Cloud CPE White Paper The verification also covers operational processes and tools such as: • Verifying the end-user services life cycle covering onboarding of customers and customer sites • Creation and destruction of network services • Provisioning and decommissioning of services to customer sites • Reporting and monitoring of the VNF instances Pilot Phase Outcome Upon the successful deployment of services for pilot end users, and following a stable observation period, the operations team should be ready to deploy the solution at scale. The solution’s ability to achieve stated business and technical goals should also have been validated. Migration Phase In many cases, service providers and enterprise customers that have invested in physical CPE devices already have a significant installed base. It’s only reasonable then to assume that this investment will not be written off in favor of virtualized CPE services overnight, but will be gradually phased out based on need for new functionality and cost savings. Therefore, it’s presumed that the Migration phase will last a long time and will feature multiple approaches where cloud-based virtualized functions and physical CPE functions are likely to coexist. Project Management Deploy Deploy Infrastructure Deploy NFV and Automate Migration of End-User Sites • New Sites • Hybrid Sites • Forklift Sites Migrate Solution Testing Deliverables • Migration Plan Figure 8: Migration phase activities and deliverables CSPs need to understand CPE life cycle at an end-user premises and motivations for end users to phase out legacy CPE devices, so that they can prepare for various migration scenarios that will most likely be applicable to their networks. These migration or insertion scenarios for cloud-based CPE services are expected to be one or more of the following: • New Sites: In this scenario, it’s assumed that the default choice for CPE functionality at all new sites where the end user does not have a legacy physical CPE will be a cloud-based service. • Hybrid Sites: This scenario applies to customers who have a physical CPE device performing one or more services. However, when such a customer requires additional services, the default choice would be to enable new services and functionality on a VNF instance in the cloud. Such a customer site would be classified as a “hybrid,” with some functions running on physical CPE and new services in the cloud instance. • Forklift Sites: This scenario describes customers who are ready to phase out their physical CPE devices and require full replacement of existing physical CPE device functions, migrating all services to equivalent cloud-based NFV instances. Knowledge Transfer A comprehensive skill development and training plan is essential to a successful transformation, which is born out of technological advancements. Internal skill development, training, and filling resource gaps should be started early in the transformation process; it cannot be deemed complete without enabling the operations teams to effectively support and optimize the solution. Proper training and knowledge transfer strengthens customer organizations, enabling them to be self-sufficient and reap the benefits of the new solution and services architecture. Network Operations Guides (Optional) As part of operational reference guides, Juniper Professional Services can provide operations teams with customized Network Operations Guides that cover the various processes and functions these teams routinely execute. Examples of these types of documents include: • Onboarding a New Customer • Onboarding a New VNF Service • Provisioning and Decommissioning an End-User Site ©2017, Juniper Networks, Inc. 9 Methodology for Transforming to Cloud CPE White Paper Project Management The process of implementing transformational change must be effectively planned, managed, and controlled to minimize risk and ensure an effective, efficient transition. Project management best practices must include the appropriate processes, controls, and procedures to ensure the successful execution and delivery of a transformation project. As per normal project management practice, each phase will be closed off with a Phase Review process that requires acceptance by all project stakeholders and sponsors. The goal of project management is to ensure successful execution and delivery by managing the various roles and documents using accepted project management best practices. With that in mind, Juniper has developed the Juniper Project Management Methodology (JPMM) based on the standardized PMI and PRINCE2 project management methodologies, utilizing best practices from both and incorporating additional internally developed processes. Change Management While all project management functions need to be executed with due diligence, the function of change management deserves special attention for various reasons. In a transformation of such magnitude, it is possible to inaccurately define the requirements at the outset due to various reasons or constantly evolving business needs that introduce new requirements and Want to know more about variables. The project can also succumb to its own success; with agile Juniper Cloud CPE Services and development methodologies like DevOps, it’s possible to get carried Support away and introduce more features and functionalities to the project. While the purpose of the transformation process is to serve the business’ goals, it’s also necessary to control project changes via a prudent Change Request process. Such a process will enable the customer to evaluate the impact of any changes and understand the implications to cost and schedules. For more details on the services and support offerings, check Optimizing Cloud CPE with Juniper Services and Support. Juniper Networks Professional Services Offerings Below is a suite of Juniper Professional Services offerings which enable organizations that are embarking on a transformation process to benefit from various cloud-based architectures like Juniper Networks Contrail and the Cloud CPE solution. Plan Build Operate Cloud CPE Service Creation Advisory VNF Validation Testing Juniper Care Software Advantage Cloud CPE Assessment VNF Manager Development Juniper Care Plus/ Optimum Care NFV OSS Assessment Customer Field Trial Service Customer Focused Technical Support Cloud CPE Architectural Design Automation Assurance and DevOps (Future) Resident Engineer and Consultant Cloud CPE Planning and Deployment Services Package Juniper Networks Education Services (Cloud CPE Solution Workshop, Automation, SDN Fundamental, Design, Contrail, Junos Foundation, Junos Security) Figure 9: Juniper Professional Services, Education Services and Support offerings Conclusion Technological advances in virtualization have led to an industry-wide initiative by vendors and communication service providers (CSPs) to bring the capabilities of Cloud CPE (or virtualized CPE) to the market. Various benefits of a cloudbased CPE solution make it imperative that CSPs undertake this transformation in order to maintain a competitive edge, reduce OpEx and CapEx, rapidly introduce new services, and enhance the end-user experience. However, with the complexity and variety of challenges that need to be tackled during this journey, it’s important to leverage a structured and proven approach guided by tailored services, project management methodology, and broad industry experience. ©2017, Juniper Networks, Inc. 10 Methodology for Transforming to Cloud CPE White Paper Juniper Networks Professional Services provides extensive expertise along with a proven methodology to guide CSPs at each step of this transformation journey. Juniper Professional Services and the Juniper Cloud CPE solution provide the ideal combination, enabling CSPs to successfully transform their CPE offering as they achieve their business and technical goals. For More Information Juniper Networks Cloud CPE Solution Many providers that offer enterprise services today deploy dedicated physical customer premises equipment (CPE) to meet subscriber needs. With Juniper’s solution for Cloud CPE, service providers can host these functions in their distributed cloud utilizing NFV technologies to deliver a highly customized user experience at a lower cost. Our Cloud CPE solution lays a foundation for upselling new revenue-generating applications. Juniper’s Cloud CPE solution simplifies service creation, automates service delivery to improve the efficiency of your operations, and increases your network’s revenue-generating capabilities, all at scale. You can visit the Juniper Cloud CPE Solution webpage at: www.juniper.net/us/en/solutions/nfv/cloudcpe/. Juniper Networks Professional Services As leaders in networks and security, Juniper Networks Professional Services consultants and engineers are uniquely qualified to assist service providers in designing, implementing, and optimizing virtualization solutions. Our team appreciates the complexities and the subtleties inherent in large-scale internetwork design and can assist service providers and enterprises, plus provide customized and integrated “turn-key” solutions. Juniper Professional Services helps accelerate your network’s time to value and enhanced security, bringing revenue generating capabilities online faster for bigger productivity gains, faster rollouts of new business models and ventures, and higher levels of customer satisfaction. Your onsite staff will work closely with Juniper specialists, building operational capabilities and reducing your exposure to IT risks. As a result of our previous experience involving hundreds of customers around the world, Juniper Networks Professional Services is uniquely qualified to help you design, implement, and optimize your network for confident operation and rapid returns on infrastructure investments. These professionals understand today’s network and security demands and those that are just around the corner—for bandwidth efficiency, best-in-class security, solid reliability, and cost-effective scaling. Juniper Networks Service and Support Juniper Networks is the leader in performance-enabling services that are designed to accelerate, extend, and optimize your high-performance network. Our services allow you to maximize operational efficiency while reducing cost and minimizing risk, achieving a faster time to value for your network. Juniper Networks ensures operational excellence by optimizing the network to maintain required levels of performance, reliability, and availability. For more details, please visit www.juniper.net/us/en/products-services. About Juniper Networks Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. Our team co-innovates with customers and partners to deliver automated, scalable and secure networks with agility, performance and value. Additional information can be found at Juniper Networks or connect with Juniper on Twitter and Facebook. Corporate and Sales Headquarters APAC and EMEA Headquarters Juniper Networks, Inc. Juniper Networks International B.V. 1133 Innovation Way Boeing Avenue 240 Sunnyvale, CA 94089 USA 1119 PZ Schiphol-Rijk Phone: 888.JUNIPER (888.586.4737) Amsterdam, The Netherlands or +1.408.745.2000 Phone: +31.0.207.125.700 Fax: +1.408.745.2100 Fax: +31.0.207.125.701 www.juniper.net Copyright 2017 Juniper Networks, Inc. All rights reserved. Juniper Networks, the Juniper Networks logo, and Junos are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered marks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. 2000630-002-EN Mar 2017