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C O N S U LT I N G MODELLING SERVICE Make better business decisions Let SPSS handle your data mining and modelling, so you can focus on results Better information leads to better, more informed decision making. What if you were able to make decisions more confidently knowing they were based on sound data mining techniques? What if you could use powerful data mining techniques when you don't have the in-house skills, tools or time to do so? Turn to the experts at SPSS for data mining and modelling SPSS MODELLING SERVICE ENABLES YOU TO: SPSS MODELLING SERVICE: Tap into the results of data mining regardless of your in- Reviews your business issue and translates it into house resources, skills or tools Solve your most pressing business problems by finding answers in your data potential data mining techniques Identifies a specific customer behaviour or desired outcome to model Predict behaviour and identify specific individuals most likely to exhibit that behaviour Make smart investment decisions by investing your money where it's most likely to achieve results Gathers your data and confirms that it is ready for analysis Builds the most predictive model for the data Provides a scored list of all individuals, based on their likelihood to exhibit the behaviour Let our data mining consultants help you solve your most pressing business problems. You can be more productive by having SPSS mine your data and deliver strategic business models right to you. We'll find the answers you need from your data, when you don't have the time or resources to do it yourself. Plus, when you work with SPSS, you can be assured that we will apply your business objectives to the right data so you can find on-target answers to your challenge. USE THE SPSS MODELLING SERVICE FOR: Marketing campaign response Lifetime value Churn and retention Customer profiling And, much more! SAMPLE MODELLING SERVICES AGENDA (WITH WELL-FORMED DATA, MOST PROJECTS RANGE FROM 5 TO 20 DAYS) PHASE 1 PHASE 2 PHASE 3 PHASE 4 BUSINESS REVIEW AND S E G M E N TAT I O N PROFILING E V A L U AT I O N A N D SPSS works with your staff to SPSS conducts data mining to We then use the best model to SPSS consultants apply the discuss business problems and thoroughly evaluate the results. examine and identify specific model to your entire target list objectives. We focus the analy- We perform powerful segmen- characteristics related to the or customer database. Then, sis on one desired customer tation to identify customers or desired behaviour, such as indi- we give you a score for each behaviour or outcome meas- groups who did or did not viduals who are most likely to individual, which predicts his ure. This way, the model gives exhibit the desired behaviour. respond to a promotion. These or her likelihood to exhibit the you meaningful results that we Our experts also perform a profiles tell you about cus- desired behaviour, such as can apply to future actions. variety of data mining methods tomers or individuals, so you responding to your promotion. Next, we conduct a data audit such as decision trees, neural can uncover other people with We give you the model and a to validate your data's integri- networks and logistic regres- similar characteristics. final report with detailed find- ty. It also identifies what data sion to build models, compare can be used for analysis and results and find the one, or what data are missing. best data combination with the D ATA A U D I T DEPLOYMENT ings and recommendations. most predictive power. Visit our Web site: www.spss.com or www.spss.ch SPSS (Schweiz) AG, Schneckenmannstr. 25, 8044 Zürich, Phone 0041 1 266 90 30, Email [email protected] Data mining makes the difference