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Markets, M-19-8927 B. Burton, K. Strange Research Note 15 September 2003 MarketScope: OLTP Database Management System Market Gartner's Online Transaction Processing Database Management System MarketScope replaces the OLTP DBMS Magic Quadrant. The maturity of this market results in few vendors from which to choose. Know your requirements. Core Topic Enterprise Management: Database Management and Administration Key Issues Which product and service vendors will become leaders in database management and administration? How can enterprises effectively manage the costs associated with database management? Note 1 RDBMSs Products Excluded Fromthe OLTP DBMS Market Analysis • Embedded RDBMS products • Open-source RDBMS products • Data warehouse RDBMS products • Niche RDBMS products • Pre-relational mainframe DBMS products For more information, see "Evaluation Criteria for the OLTP RDBMS Magic Quadrant" The online transaction processing (OLTP) database management system (DBMS) market is mature in terms of functionality and vendors (see "Gartner Study Shows Worldwide RDBMS Market Declined in 2002"). Most enterprises support two, if not all three, of the "Big Three" DBMS vendors — Oracle, IBM and Microsoft. Decisions are largely driven based on application-specific requirements. Few enterprises are looking for a DBMS standard. Rather, they are selecting the right DBMS for the specific application they are supporting. At the same time, enterprises are trying to consolidate around a fewer number of products. Because of the maturity of this market — and the slow pace of change within this market — we are retiring the OLTP DBMS Magic Quadrant and introducing the OLTP DBMS MarketScope. Market/Market Segment Description: The OLTP DBMS market is defined by products that are suitable for a broad range of enterprise-level OLTP applications, which include purchased business applications such as enterprise resource planning, customer relationship management, and customized transactional systems. Some relational database management system (RDBMS) products are excluded from this market definition (see Note 1). Rating for Overall Market/Market Segment: The OLTP DBMS market is well-supported, which could warrant a "strong positive" rating. However, we rate the market a "positive" because of the influx of newer, less-mature platform architectures and configurations that vendors are promoting to users (for example, Linux and cluster configurations). We advise enterprises to be clear about their requirements, investment plans and growth plans before adopting a vendor's products and architecture. Rating: Positive Gartner © 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice. Evaluation Criteria: The OLTP DBMS ratings (see Figure 1) were based on the following criteria: • Financial viability and market commitment — ability of the vendor to generate sustainable revenue and profits, and a demonstrated commitment and investment (R&D, marketing and sales) to be successful in this market • Alliances and independent software vendor (ISV) support — the degree of support/commitment and ISV enthusiasm (level of support and marketing) for this vendor or product • References — the number of high-quality references who substantiate the technical, support and marketing claims of the vendor for this product • Product and market innovation — delivery of new and innovative functionality for this target market • Usability and affordability — the degree of maintenance, support and manageability of the products relative to the short- and long-term costs of the product • Portability and suitability — ability of the vendor or product to support diverse platforms and application requirements • Performance and reliability, availability and serviceability (RAS) — ability of the vendor to provide support Figure 1 Gartner MarketScope for the OLTP DBMS Market Strong Negative Caution Promising Positive Strong Positive IBM DB2 for z/OS IBM DB2 UDB IBM Informix IDS Microsoft SQL Server Oracle Oracle9i Database Sybase Adaptive Server Source: Gartner Research (September 2003) IBM DB2 for z/OS: The pace of new applications and systems being initiated for, or migrated to, the mainframe has slowed on zSeries systems running z/OS. Given the ongoing license revenue and support revenue from DB2 for z/OS, IBM's commitment (for example, R&D investment) to DB2 remains steady. One of IBM's challenges for DB2 is its lack of application support. Although IBM has many tool ISVs, application vendors have been less than enthusiastic about DB2 support. This is largely because of IBM's stumbling in the past with the © 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved. M-19-8927 15 September 2003 2 positioning of its mainframe products. By not positioning and delivering DB2 as a viable DBMS server platform in the early 1990s, IBM missed an opportunity to be viewed as a target for major application and software vendors. Although IBM has made progress in forging these partnerships, IBM DB2 lives with the reputation. For high-end OLTP applications, there is no shortage of good and diverse references that show support for the most demanding of workloads. In fact, "high-water marks" for transaction concurrency are approaching 20,000 users, with database sizes of more than 10 terabytes on DB2. In terms of usability and affordability, IBM DB2 would receive a high affordability and usability rating for zSeries clients, because many of these clients already made investments in IBM software license agreements and in DB2 support staff. However, the affordability and usability rating is significantly lower for organizations that do not have zSeries systems or resources at their disposal. DB2 received the highest ratings for pure system performance and RAS for OLTP applications. Rating: Strong Positive IBM DB2 UDB for Windows and Unix: Because of its effort to not alienate Informix customers, IBM's public DBMS strategy is not always clear (see "IBM DB2 Windows and Unix Products Are Still Catching Up"). In terms of a corporate commitment, Gartner believes that IBM will be willing to trade a specific DBMS-centric focus for an overall solution focus. In terms of ISV and application support, IBM has enjoyed an excellent relationship with ISVs, a position that has been strengthened as Oracle — and even Microsoft — move deeper into the business application markets. DB2 for Windows and Unix lacks credibility in high-end OLTP, and production OLTP references lag its competitors. In terms of usability and affordability, IBM has aggressively priced DB2 Enterprise Server Edition at $25,000 per processor and its partitioning option at $7,500 per processor to support partitioned databases and clusters. Although IBM increased its price for DB2 v.7, we have seen many cases where IBM has discounted significantly the price of DB2 as part of an overall solutions opportunity that includes IBM hardware and professional services. With respect to portability, IBM struggles to develop creditability on non-IBM platforms, including Windows and Unix. Solaris accounts for about 14 percent of DB2 sales, which is the largest installed base outside of IBM AIX. Linux is the next largest, accounting for 13 percent of DB2 sales. On the performance and RAS side, we place DB2's high-water mark around 1,000 concurrent users and several hundred gigabyte database sizes. The "comfort zone" for applications is at half the high-water mark. © 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved. M-19-8927 15 September 2003 3 For OLTP application implementations, enterprises should consider DB2 for Unix and Windows when they are within the comfort zone for database size and user concurrency, and they are willing to use IBM's Unix (AIX) or a significant IBM stack (for example, IBM servers, WebSphere and MQSeries). Rating: Positive IBM Informix IDS: It has been more than two years since IBM acquired Informix. IBM has stated its pledge to support the Informix product line (see "IBM Informix's Twilight Years") and provide enhancements to Informix IDS. Although IBM will continue to support Informix IDS, we believe that 1) declining new license revenue, 2) IBM's focus on DB2 as its flagship DBMS product and 3) the reassignment of Informix IDS resources will result in a reduction of significant feature enhancements and ISV support. Although Informix IDS was once a strong contender in the OLTP DBMS market, in terms of references, functionality and tools support, since the beginning of Informix's decline in 1998, we have seen ISV enthusiasm, technology enhancements and revenue wane. We believe that IBM will continue to support Informix IDS, so current Informix IDS clients should not panic. However, enterprises looking to deploy new applications should consider other DBMSs (for example, IBM DB2, Oracle and Microsoft SQL Server). Rating: Caution Microsoft SQL Server: Microsoft continues to make gradual progress in the enterprise server software market and, as a consequence, the OLTP RDBMS market. Microsoft's success with SQL Server in terms of revenue growth (17 percent year over year for 2002) has caused the senior executives to focus more on SQL Server. In terms of alliances and ISV support, Microsoft is one of the strongest in the OLTP market — not so much because of SQL Server, but because of the attraction of riding the Microsoft wave. In addition, as with IBM, Microsoft SQL Server benefits from many of the businesses that want to increase their partnership with any alternative to Oracle, because Oracle is increasingly viewed as a competitor. Although we regularly hear from enthusiastic SQL Server database administrators for midsize applications, Microsoft's references for the largest-scale applications continue to lag. Additionally, the most current versions of SQL Server (SQL Server 2000 and 64-bit SQL Server 2000) are largely "me too" releases in terms of innovation. The one exception has been database administration and tuning capabilities, where Microsoft has made much of the configuration and tuning of the DBMS semiautomatic. Microsoft's licensing terms have often faced criticism; however, in the world of DBMSs, SQL Server offers a lower-cost option to © 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved. M-19-8927 15 September 2003 4 Oracle and, in some cases, DB2. In terms of performance and RAS, Microsoft SQL Server continues to slowly improve. During the past two years, Microsoft has been talking about the next release of SQL Server (code-named Yukon). Microsoft has faced several challenges with respect to its focus and vision for Yukon. After multiple positioning iterations (for example, from Yukon being the Windows file system to federation to scalability), Microsoft has most recently decided that the major focus and direction for Yukon is security. Because of this lack of focus and vision, the general availability date for the next release of SQL Server continues to slip. Microsoft will release the next version of SQL Server by 2H04 (0.8 probability). Given the number of delays in the release of SQL Server, enterprises should make purchasing decisions based on current functionality. Rating: Positive Oracle Oracle9i DBMS: At its core, Oracle is largely viewed as an RDBMS company. Now more then ever, Oracle's focus is on its DBMS. In terms of alliances, we continue to rate Oracle highly. However, Oracle faces increased competition from many of its partners and declining DBMS license revenue — a decrease of 20 percent overall year over year for 2002, as compared to positive growth for DB2 and SQL Server. Seek to understand the level of enthusiasm your target ISVs have for supporting Oracle. Because of Oracle's focus on its DBMS and its engineeringdriven culture, it is continuing to provide product innovation leadership and functionality differentiation (for example, virtual private database, partitioning, data guard and resource manager). Users of Oracle9i Real Application Clusters (RAC) will find this extra option of interest, especially those needing high availability. Although the promise of increased scalability for enterprises running package applications is introduced with RAC, we have spoken to only a few references at the very highest level of OLTP scalability. Oracle continues to consolidate functions previously found outside of the RDBMS into its RDBMS product, a benefit for enterprises that remain primarily within the Oracle stack. Pricing and business practices are Oracle's most significant challenge in this market. Oracle's business practices with its customers has led to defections to competitors and caused others to rethink their strategies. In terms of reliability and availability, Oracle achieves the highest rating, because Oracle's RAC product is gaining traction, particularly in enterprises looking to Linux. Rating: Strong Positive Sybase Adaptive Server: We believe that Sybase will survive for a long time, but it will not be the major DBMS vendor player it once was. Sybase has experienced negative growth in new license revenue for its ASE product during the past several © 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved. M-19-8927 15 September 2003 5 years. Sybase's strategy is to increase profitability by cutting costs and using the revenue from database maintenance to increase cash flow into its new portal offerings and other software initiatives. There is still continued erosion of third-party software support, including applications and tools, despite renewed emphasis by Sybase on partnering strategies. Thirdparty software (ISV) vendors are looking to support platforms that give them the best opportunity for market share. With the challenges in gaining market share and momentum for Sybase, this has caused some ISVs (for example, PeopleSoft) to reduce their investment in supporting ASE. This support has been shifted to DB2 and SQL Server as areas of increased opportunity. Sybase has not stated any long-term improvement plan for the ASE DBMS in its turnaround strategy. There are three scenarios for Sybase by year-end 2003: • Sybase Adaptive Server technologies die out probability). Too many companies depend on this now. (0.1 • Another company buys Sybase to get maintenance revenue (0.3 probability). We believe that Sybase will hold onto the maintenance business to fund its hopes for new life in other product areas (for example, the Internet portal business or other tool provider). • Sybase continues to compete as a niche player in the OLTP DBMS market (0.6 probability). The Sybase ASE product will go into "maintenance mode" by 2006 (0.6 probability). Rating: Caution. Gartner MarketScope Defined Gartner's MarketScope provide specific guidance for users who are deploying, or have deployed, applications for current users of DBMS-based applications and for potential new users seeking to purchase an OLTP DBMS. A Gartner MarketScope rating does not imply that the vendor meets all, few or none of the evaluation criteria. The Gartner MarketScope evaluation is based on a weighted evaluation of each of the vendor's products in comparison with the evaluation criteria. Consider Gartner's criteria as it applies to your specific application requirements. Contact Gartner to discuss how this evaluation may affect your specific needs. In Table 1, the various ratings are defined: © 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved. M-19-8927 15 September 2003 6 Table 1 MarketScope Rating Framework Strong Positive Positive Promising Caution Strong Negative Solid provider of strategic products, services or solutions. • Customers: Continue investments. • Potential customers: Consider this vendor a strong strategic choice. Demonstrates strength in specific areas, but is largely opportunistic. • Customers: Continue incremental investments. • Potential customers: Put this vendor on a shortlist of tactical alternatives. Shows potential in specific areas; however, initiative or vendor has not fully evolved or matured. • Customers: Watch for a change in status and consider scenarios for short- and longterm impact. • Potential customers: Plan for and be aware of issues and opportunities related to the evolution and maturity of this initiative or vendor. Faces challenges in one or more areas. • Customers: Understand challenges in relevant areas; assess short- and long-term benefit/risk to determine if contingency plans are needed. • Potential customers: Note the vendor's challenges as part of due diligence. Difficulty responding to problems in multiple areas. • Customers: Exit immediately. • Potential customers: Consider this vendor only if there are no alternatives. Source: Gartner Research (June 2002) Acronym Key database management DBMS system independent software ISV vendor online transaction OLTP processing Real Application Clusters RAC reliability, availability and RAS serviceability relational database RDBMS management system Bottom Line: The online transaction processing market has mature foundation technologies, vendors and market support structure (for example, tools, applications, professional services). Although the market is mature, perform due diligence as to the vendors' strengths and challenges. Given the competitive pressure, the leading vendors in this market will continue to battle for market control by releasing new features, architectures and tools. As with any new technology, ensure that you understand the real-life costs of supporting, managing and maintaining these new technologies relative to your own application requirements. © 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved. M-19-8927 15 September 2003 7