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P2P Critical Illness Insurance
on Blockchain/Smart contract
How decentralized solutions bring transparency
into health insurance
+7 499 707 07 37
www.sberbank-insurance.ru
PROBLEM
Inefficiencies
The fast administration of Claims is not only a legal obligation of an insurance
firm, but a strong public relations and marketing strategy.
The problem of running an effective claims administration has remained too
long in the insurance industry.
2
PROBLEM
Insurance is expensive and lacks transparency
Insurers are less trusted commercials in the world ever
14
%
only
Customers satisfied with current communications from insurer
High transaction cost and commission makes insurance not affordable
3
SOLUTION
P2P (peer-to-peer)
Idea to make insurance easier and more affordable for customers
Use shareconomy approach to create pool of
customers for protection against cancer
In the event of bigger claims, Sberbank Life Insurance company covers any
amount that exceeds the coverage through the group
4
SOLUTION
BlockChain/Smart contracts
o Blockchain can improve customer engagement by
providing a greater degree of transparency
o Blockchain can explain the structure of tariffs and
claims’ handling
o Blockchain can enable the automation of claims’
handling
o Blockchain can reduce operation costs
5
SOLUTION
WHY CANCER
No specific underwriting required
of total cancer cost
are non-medical
Low risk of fraud
Great social impact and customer protection
Many basic health insurance plans don’t cover astronomical costs that could
be associated with its treatment of a cancer diagnosis
6
How we managed MVP
BlockChain
MVP
Blockchain p2p visualization
SberCoin
Client
SmartContract
Initiation
SmartContract
triggered
Coins to Wallet
Visual P2P Image
8
BlockChain
and Classic Claim Management in parallel
blockchain p2p visualization
SberCoin
SmartContract
Initiation
SmartContract
triggered
Coins to Wallet
Visual P2P Image
Smart Contract Oracle (Current Solution)
Client
Old fashioned policy
Claim reviewed
classical claim management
(in tribute to regulations)
Claim approved
Bank
Payment
9
BlockChain
Future
SberCoin
Client
SmartContract
Initiation
SmartContract
triggered
Coins to Wallet
Smart Contract Oracle
connected to HCM Database
Visual P2P Image
Payment
10
TREE OF LIFE
insurance visualization
11
TREE OF LIFE
insurance visualization
Tree is symbol of Sberbank Life Insurance
12
TREE OF LIFE
insurance visualization
Every client/policy is a new leaf on this tree
Tree is symbol of Sberbank Life Insurance
13
Leaves arranged into branches by company or city
TREE OF LIFE
insurance visualization
Every client/policy is a new leaf on this tree
Tree is symbol of Sberbank Life Insurance
14
TREE OF LIFE
insurance visualization
When shit cancer happens with any leaf it fades black
15
TREE OF LIFE
insurance visualization
When shit cancer happens with any leaf it fades black
Other leaves from the same branch or nearest
branches send “energy of life” to support faded leaf
16
TREE OF LIFE
insurance visualization
When shit cancer happens with any leaf it fades black
Other leaves from the same branch or nearest
branches send “energy of life” to support faded leaf
Black leaf could send big “Thank you” back
17
TREE OF LIFE
insurance visualization
When shit cancer happens with any leaf it fades black
Other leaves from the same branch or nearest
branches send “energy of life” to support faded leaf
Black leaf could send big “Thank you” back
Statistics of collected premiums, paid claims and reasons (unnamed diagnosis) are clearly shown on the tree
18
MVP RESULTS
•
•
•
•
Fully transparent solution - Fully transparent tariffs
P2P Insurance online infographics is comprehendible even for
newcomers
Provide new experience and engagement for users within the old industry
like insurance
New touch to such matters as: cancer, health protection and charity
19
Claim management FUTURE
1
millisecond
from diagnosis
to money in the pocket:
o Fully automated integration with Russian
Healthcare Ministry database
o Insurance payment at the same moment as the
diagnosis is confirmed
20
Charity
1. If there will be no claims submitted annually by Sberbank pilot customers, pool
members will select either to continue their policy or to contribute to the fund that
fights with child cancer.
2.
The process of charity fund selection will also be transparent thanks to
BlockChain/Smart contracts mechanisms.
21
SPASIBO!
March 2017
Moscow
+7 499 707 07 37
www.sberbank-insurance.ru