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SEAN ENNIS Dr Sean Ennis has worked in the Department of Marketing at the Strathclyde Business School in the University of Strathclyde (Glasgow) since 1989. Prior to that he worked in the newspaper industry and as a marketing research consultant. His main research and teaching interests are in the areas of Sports Marketing and Retail Marketing. His new book Retail Marketing Management (McGraw-Hill) will be published in 2015. In 2007 he developed undergraduate and postgraduate programmes in Sports Marketing. A number of his graduates have succeeded in achieving senior marketing positions in various areas within the sports sector. He has worked and collaborated with a number of sports bodies, organisations and clubs. These include: The Scottish Premier League, Celtic, Hearts, Hibernian, St. Mirren and Aberdeen football clubs; the Scottish Rugby Union, Glasgow Warriors and Glasgow Rocks Basketball team. He appears on radio and writes for newspapers on various topics in the field of sports marketing. Currently he also acts as the Director of the MBA Full-time and Part-time programmes in the Strathclyde Business School. It is one of the few Business Schools in Europe to hold triple accreditation. CURRICULUM VITAE Name: Sean Ennis Date of birth: 27-11-1957 Nationality: Irish Home Address: 45 Dudley Drive, Hyndland, Glasgow, G12 9RR Email: [email protected] Qualifications Diploma in Advanced Marketing Techniques. Dublin Institute of Technology, 1979 BSc Mgmt (First Class Honours) Dublin University 1979 Graduateship of the Marketing Institute of Ireland 1979 Master of Business Studies University College Dublin 1980 Master of Arts Dublin University 1986 PhD Dublin City University 1997 Career 1980 – 1981 Marketing Services Executive – Irish Press Ltd. 1981 – 1984 Marketing Research Consultant – Self employed 1984 – 1989 Lecturer in Marketing at the Dublin Institute of Technology 1989 – 2002 Lecturer in Marketing, University of Strathclyde 2002 – present. Senior Lecturer in Marketing, University of Strathclyde CURRENT ADMINISTRATIVE RESPONSIBILITIES SEAN ENNIS Director of the MBA Full-Time, Part-Time and Flexible learning programmes • Marketing and promoting the programme • Managing the structure and development of the programme • Managing relationships with the student base • Managing the preparation of documentation for accreditation exercises • Developing and working with colleagues on curriculum development and structure • Chairing the subject coordinators group with responsibility for providing leadership and direction on curriculum development and design • Active member of the MBA Executive Board – which has responsibility for the overall strategic development and implementation of the MBA programmes • Developing classes for online delivery and liaising with the Faculty IT Officer in managing and developing the Virtual Learning Environment TEACHING RESPONSIBILITIES / ACTIVITIES • I teach Marketing Management on the MBA Full-time, Part-time and Offshore centres. This is a core class on the programme. • I teach Retail Marketing and Sports Marketing as elective subjects on the MSc and Honours (UG) programmes • I teach an online version of Retail Marketing Management on the VLE for the MBA programme RESEARCH RESPONSIBILITIES / ACTIVITIES • Liaising with sports organisations and clubs and supervising dissertations which are focused on the research needs of these bodies • Attending conferences and presenting research papers. • I have just completed the draft manuscript for a book on Retail Marketing Management. This will be published by McGraw-Hill in February 2015. PREVIOUS RESPONSIBILITIES Director MSc Marketing UAE Campus. MBA Coordinator for the Department of Marketing (2007 – present). Director of Teaching and Learning 2004-2007) • As a member of the Senior Management Group, responsible for overseeing teaching and learning strategy in the Department • Chairing U/G and P/G Review Groups • Overseeing curriculum development and innovative learning initiatives • MBA coordinator • Supervision of PhD and MSc students • Active researcher • Director of MSc Flexible Learning programme. Director of the MSc International Marketing Programme UAE Campus (2008 – 2012) External Examinerships Smurfit Graduate Business School: University College Dublin. (Current) University of Bradford. Manchester Metropolitan University Heriot-Watt University (Current) University of Central England. Dublin Institute of Technology Sligo Institute of Technology Carlow Institute of Technology. (Current) The Marketing Institute of Ireland (Professional Programmes) SEAN ENNIS Previous Teaching. I have previously taught the following subjects: International Channel Management (p/g),Marketing and Supply Chain Management (Honours),Global Supply Chain Management (MBA) Business-to-Business Marketing, Strategic Marketing, Principles of Marketing, Marketing and Entrepreneurship, Small Firms in International Markets and Marketing Research. TRAINING AND CONSULTANCY I have provided a range of seminars and programmes for a number of clients including the following: Sales Placement Ltd. Thales, Philips, Thales, Honeywell, IBM. Federation for Small Business and Berger Paints. These seminars covered the following areas: Marketing and Supply Chain Management. Channel Strategy Development, Competitive Analysis. Retail Management and Entrepreneurial Marketing. Since 2008, I have worked as a Visiting Professor to the Univesitate Ca Foscari in Venice on their MSc Communications and MSc Sports Communications programmes. PUBLICATION RECORD Books Currently writing a textbook on Retail Marketing Management for McGraw-Hill. Publication date: February 2015. Fynes, B., and Ennis S. (eds) (1997) Competing from the Periphery. Dryden Press. London. Chapters in Edited Books Fynes, B, and Ennis, S. (2000) “Logistics and Manufacturing” in John Mangan and Kevin Hannigan (eds) Logistics and Transport in a Fast Growing Economy. Blackwell, London. Shaw, S.A. and Ennis, S. (2000) Chapter “Marketing Channel Management” in Oxford Textbook of Marketing . (Keith Blois, ed) pp245-270 Oxford University Press. Hamill, J, and Ennis, S. (1999) “The Internet: The Direct Route to Growth and Development”. In M. Baker (ed) The Marketing Book. 4th Edition. Heinneman. pp187-199. Hamill, J, and Ennis, S. (1999) “The Internet: The Direct Route to Growth and Development”. In M. Baker (ed) The Marketing Book. 4th Edition. Heinneman. pp187-199. Fynes, B, and Ennis, S. (1997) “Beyond World Class Manufacturing: Microsoft Ireland"”in A. O’Driscoll (ed) Marketing in Action: Learning from a Small Country. Mercury Publications, Dublin. Fynes, B, and Ennis, S (1997) “The Case of Microsoft Ireland”. In Heizer, Jay H. (ed), Total Quality Management: Manufacturing and Services. Southwestern Publishing Company, Texas. Fynes, B, and Ennis, S. (1997) “Peripherality: Concepts, Issues and Alternative Frameworks” in Fynes, B and Ennis, S (eds) Competing from the Periphery. Dryden Press. Pp1-16. Fynes, B., Ennis, S. and Negri, Lionello (1995) "Service Quality at the Manufacturing - Marketing Interface". in Understanding Services Management: Integrating Marketing. Organisational Behaviour, Operations and Human Resource Management. Glynn, William J., and Barnes, James, G. (eds). Wiley, Chicester, pp370 - 392. Ennis (1995) "Channel Management" chapter in Marketing :Theory and Practice. Baker, Michael J (ed), 3rd Edition,Macmillan, Basingstoke. Ennis, S. (1994) "Manufacturer - Middleman Relationships: A Case of Balancing the See - Saw." in Perspectives on Marketing Management in Ireland. Lampkin, Mary and Meenaghan, Tony (eds), Oaktree Press, Dublin, pp349 - 366. Fynes, B., and Ennis, S. (1994) "Quality Standards and ISO 9000; Do the Results Meet the Expectations? in Perspectives on Marketing Management in Ireland. Lampkin, Mary, and Meenaghan, Tony (eds). Oaktree Press, Dublin, pp186 - 202. SEAN ENNIS Journal Articles Douglas, Mercedes, Ennis, Sean and Wilson, Juliette. (2012) MCQ Tests: A convenient, flexible and effective learning tool? A case study. Innovations in Education and Teaching: International. Siohong, Tih, Ennis, Sean and Poon, June (2008) “Attitudes towards online retailing: A comparison of student and non-student samples”. Asian Academy of Management Journal. Vol.13, No. 1, January. pp113-126. Powell, Shaun and Ennis, Sean. (2007) “The Branding of SME’s in the Creative Industries”. Qualitative Marketing Research: An International Journal (special edition). Boddy, Clive and Ennis, Sean (2007) “How do marketing academics view research as opposed to teaching? A projective technique puts the qualitative flesh on the quantitative bones”. The Marketing Review. Vol. 7, No. 1, March. pp23-43. Stringfellow, Lindsay, Ennis, Sean, Brennan, Ross and Harker, Michael (2006) “Mind the gap: the relevance of marketing education to marketing practice”. Marketing Intelligence and Planning. Vol. 24, No. 3. pp245 – 256. Sio-Hong Tih and Ennis, S. (2006) “Cross-Industry Analysis of ConsumerAssessments of Internet Retailers Service Performance”. International Journal of Retail and Distribution Management. Vol. 34, 4/5. pp290-307. Glynn, William J, de Burca, Sean, Brannick, Teresa, Fynes, Brian and Ennis, Sean (2003) “Listening Practices and Performance in Service Organisations”. International Journal of Service Industry Management. Vol. 14, No. 3, March. Fynes, B, de Burca, S and Ennis, S (2002 “A Contingency Model of Quality Management and Business-to-Business Relationships”. Journal of Chain and Network Science. Vol. 1, No. 2, pp 111122. Brannick, Teresa, de Burca, Sean, Fynes, Brian, Roche, Evelyn and Ennis, Sean (2002) “Service Management practice-performance model: a focus on training and listening practices” Journal of European Industrial Training. Volume 26, Number 8, pp394-403. Ennis, S. (1999) “Growth and the Small Firm: Using Causal Mapping to Assess the Decision-making Process”. Qualitative Marketing Research, Vol. 2, Issue 2, pp. Ennis S. (1999) “Marketing Planning in the Smaller Evolving Firm: Empirical Evidence and Reflections”. Irish Marketing Review, Vol. 11, Number 2 pp49-61. De Burca, S. Hide, M. Fynes, B. and Ennis S. (1998) “L’Atmosphera del Rapporto ClienteFornitore: Il Punto di Vista del Cliente (1). De Sanitate. Anno. 1, No. 2., Giugno-Luglio, pp71-73. De Burca, Sean. Hide, Martin. Fynes, B. and Ennis, S. (1998) “L’Atmosphera del Rapporto ClienteFornitore: Il Punto di Vista dele Cliente (2). De Sanitate. Anno. 1 No. 3, Settembre-Ottobre, pp8288. De Burca, S, Hide, M, Fynes, B and Ennis, S. (1998) “Partnership Strategiche Nel Settore Farmaceutico”. De Sanitate. Anno. 1, No. 1, aprile-Maggio, --52-56. Ennis, Sean, Zafarullah, Muhammad and Bhutta, Saleem (1999) “Lessons to be Learnt from Studying Quality Management in a Developing Economy”. Irish Business and Administrative Research. Issue 19/20, April. Fynes, B, and Ennis, S. (1993) "The Impact of Electronic Data Interchange (EDI) on Competitiveness in Retail Supply Chains". Irish Business and Administrative Research. Vol. 14, No. 2, pp16 - 28. Fynes, B, and Ennis, S. (1994)"Beyond World Class Manufacturing: The Case of Microsoft Ireland". Irish Marketing Review. Spring, pp1 - 10. Fynes, B, and Ennis, S. (1994) "EDI in Retailing: Implementation and Prospects". International Review of Retail, Distribution and Consumer Research. Vol. 4, No. 4, pp411 - 426. Ennis, S. (1994) "Marketing Planning in the Growing Firm: Style versus Substance" in Research at the Marketing / Entrepreneurship Interface. (Hills, Gerard, E and Mohan - Neill, Sumaria, T.) Institute for Entrepreneurship Studies, Chicago, pp80 - 96. SEAN ENNIS Fynes, B, and Ennis, S. (1994) "From Lean Production to Lean Logistics: the Case of Microsoft Ireland". European Management Journal. September, pp322 - 331. Fynes, B, Ennis, S and Negri, Lionello. (1995) "La Creazione di Valore All'Interfaccia Produzione Marketing". De Qualitate (10) pp5-12. Fynes, B, Ennis, S and Negri, Lionello. (1995) "Focused Factory e Reti Logistiche a Valore Aggiunio". De Qualitate. (11), pp71-77. Monographs Dimitratos, Pavlos, Ennis, Sean, McDonald, Frank and Tuselmann, Heinz-Josef (2002) The Changing Pattern of Internationalisation: Firms, Markets and Regions. Cuvillier Verlag Gottingen. Conference Papers Marck, M. and Ennis, S. (2012) Why Customers Hate Salespeople - A Study of Business-to-Business Sales Relationships. ANZMAC. Adelaide. December. Ennis, S, Marck, M. and Forbes, S. (2011) “An Investigation of Online Football Tribes: A Case Study”. AMZMAC, Perth, December. Marck, M., Ennis, S. and Syme, T. (2011) “An Investigation of How Salespeople Built Trust During the Economic Downturn”. ANZMAC, Perth. December. Ennis, Sean, Marck, Michael and Crawford, Catherine (2010) “Sports Sponsorship in Athletics: the Athlete’s Perspective”. ANZMAC Conerence. Christchurch. December. Marck, Michael, Ennis, Sean and Crawford, Blair (2010) “How the Economic Downturn has Affected Personal Selling Strategies”. ANZMAC Conference. Christchurch. December. Hamill, J, Ennis, S, Attard, D. and Marck, M. (2009) “National Destination Organisations and Web 2.0. ANZMAC, Melbourne, December. (Awarded best paper). Ennis. S., Bernard, K., and Ferris. B. (2007). “The Outsourcing Option in the Supply Chain: A Sectoral Study”. The 36th EMAC Conference. Reykjavik, May. Brennan R.(EA), Ennis S., Harker M.J. and Stringfellow L. (2005 ) “Mind the Gap”. Academy of Marketing Conference: Dublin. Ennis,Sean, and Krok-Paszkowski, Andrew (2005) Can Non-Executive Directors add Real Value to SME Performance? Proceedings of UIC Research Symposium on Marketing and Entrepreneurship, AMA. Sio Hong Tih and Ennis S. (2005) “Student Subjects as Internet Services Users Surrogates”. The 34rd EMAC Conference. Milan, 24-27 May 2005 Dimitratos, Pavlos, Nakos, George, Ennis, Sean and Plakoyiannaki. (2004) “Toward a Broader Measurement of International Entrepreneurship”. Frontiers of Entrepreneurship Research. Proceedings of the 24th Annual Entrepreneurship Conference. P492. Sio Hong Tih and Ennis, S. (2004) “Influence of Product Classification on Service Quality – Satisfaction – Intention Link in the Internet Retail Context. 38th Academy of Marketing Conference, Cheltenham, July. Sio – Hong Tih and Ennis S. (2004) “What Consumers Want? Differentiating Service Quality and Recovery Service”, EMAC Conference, Murcia, May 2004 (Services Marketing Track). Sio-Hong Tih and Ennis, S. (2004) “Internet Retailing: Determinants of Consumers' Intentional Repurchases of Internet Services”. EMAC Conference, Murcia, May 2004 (New Technologies and E-Marketing Track). SEAN ENNIS Fynes B, de Burca, S, Marshall, D and Ennis, S (2004) A Contingency Model of Supply Chain Relationship Quality and Performance. IPSERA Conference, Italy, April 2004. Mujahid Ali and Ennis, Sean (2003) “Internationalisation of Software Firms: View from a Developing Country”. Symposium on the Entrepreneurship-Innovation-Marketing Interface. Universitate Karlsruhe, Germany, October. Ennis, S (1998) Growth and the Small Firm: Using Causal Mapping to Assess the Decision-making Process – A Case Study”. Presented at the Marketing-Entrepreneurship Special Interest Group Symposium, January. Nene College, Northampton Taggart, Jennifer, Ennis, Sean, McDermott, Michael, Sanderson, Michael and Taggart, James (1999) “The Impact of the Scottish Parliament on Non-Scottish – owned Firms Located in Scotland”. Proceedings of the 26th Annual Conference – Academy of International Business, University of Stirling, 16-17 April, pp794-814. Taggart, Jennifer, Taggart, James, and Ennis, Sean (1999) The Euro and Holyrood:Survey Evidence from Scottish Firms”. Proceedings of the 26th Annual Conference – Academy of Intrenational Business, University of Stirling, 16-17 April, pp815-836. Ennis, S and Spio. Anthony (2000) “ Managing the Manufacturer – Distributor Relationship: The Case of Scottish SME Exporters”. Academy of International Business. 27th Annual Conference, University of Strathclyde, April 14 – 15 Reports Carter, Sara, Ennis, S, Tagg, S and Webb, J (2002) Lifting the Barriers to Growth in UK Small Businesses. Federation of Small Businesses. One main report and twelve separate regional reports. Carter, Sara, Ennis, S, Lowe, A, Tagg, S, Tzokas, N, Webb, J., and Andriopoulos, C (2000). Barriers to Survival and Growth in Small Firms. Federation of Small Businesses. One main report and twelve separate regional reports. DEPARTMENTAL WORKING PAPERS Ennis, S., Fynes, B., and Sullivan, P (1992) "Electronic Data Interchange in the Retail Sector: The Irish Experience". Department of Marketing Working Paper Series, University of Strathclyde - 92/1. Ennis, S., and McGilvray, C. (1993) "Technofear and Design: A Case Study". Department of Marketing Working Paper Series. University of Strathclyde, 93/2. Ennis, S. (1993) Marketing Planning and The Small Firm: Style versus Substance". Department of Marketing Working Paper Series. Department of Marketing, 93/4. Fynes, B., Ennis, S., and Negri, Lionello. (1994) "Service Quality at the Manufacturing- - Marketing Interface". Working Paper No. 94 - 2. Business Research Programme, Graduate School of Business, University College Dublin. Taggart, James H, Taggart, Jennifer M, and Ennis, S. (1999) “The Impact of Constitutional Change on Firms in Scotland”. Strathclyde International Business Unit,. Working Paper 1999/1 Taggart, Jennifer, M, Ennis, Sean, McDermott, Michael C, Sanderson, Michael, and Taggart, James, H. (1999) “Constitutional Change: The Impact on English and Foreign firms in Scotland”. Strathclyde International Business Unit. Working Paper 1999/3. Taggart, James H, Taggart, Jennifer M, and Ennis, S. (1999) “The Impact of Constitutional Change on Firms in Scotland”. Strathclyde International Business Unit,. Working Paper 1999/1 Taggart, Jennifer, M, Ennis, Sean, McDermott, Michael C, Sanderson, Michael, and Taggart, James, H. (1999) “Constitutional Change: The Impact on English and Foreign firms in Scotland”. Strathclyde International Business Unit. Working Paper 1999/3.