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USAF SB PROGRAM Performance Concern Contractor Performance Quality of Work Safety & Environmental Mr. Steve Munnell Chief, Operational Contracting NAS Fort Worth JRB, TX Mr. Mark Snyder Director of Business Operations, Sheppard AFB, TX 26 April 2016 Integrity - Service - Excellence Purpose Discuss recent issues with Contractor Performance to include Quality of End Product, Submittals, Safety Concerns, Environmental Impact & Project Management Integrity - Service - Excellence 2 Why? Recent up-tick in poor contractor performance Contractors quality of product is less than desired. Performance schedules are not being met. Safety Violations & Miscues Project Management is Lax or not on site enough Submittals not properly filled out or even not followed Integrity - Service - Excellence 3 Impact of Poor Performance Contract Delays (Missed completion dates) Increased costs (Govt. & Contractor) Work Stoppage Possible loss of future projects for Contractors (PPIRS inputs) Frustrated/Angry Customer (Warfighter) MISSION Hurdles & Potential Failures!!!! Integrity - Service - Excellence 4 Regulations referenced in the SOW Regulations regularly in our SOW’s and discussed @ PrePerformance session: AFI 32-1023, Designing and Constructing Military Construction Projects AFI 32-1024, Standard Facility Requirements AFI 91-203, Air Force Consolidated Occupational Safety Instructions 29 CFR 1910, Occupational Safety & Health Administration (OSHA) Regulations & Standards UFC 3-200-02, High Performance and Sustainable Building Requirements, w/Change 3 UFC 3-600-01, Fire Protection Engineering for Facilities, w/Change 3 UFC 3-520-01, Interior Electrical Systems UFC 3-410-01, Heating, Ventilating and Air Conditioning (HVAC) Systems, w/Change 2 UFC 3-420-01, Plumbing Systems, w/Change 10 UFC 3-120-10, Interior Design w/Change 1J UFC 4-010-01, DOD Minimum Antiterrorism Standards for Buildings, w/Change 1 Integrity - Service - Excellence 5 Regulations referenced in the SOW, Cont. Regulations regularly in our SOW’s and discussed @ PrePerformance session: National Fire Protection Codes (NFPA) Uniform Building Code (UBC) Uniform Mechanical (UMC) Uniform Plumbing Code (UPC) National Electric Code (NEC) And this classic catch all: “Unified Facilities Guide Specifications (UFGS), Uniform Mechanical Code (UMC), Uniform Plumbing Code (UPC), Uniform Building Code (UBC), National Electrical Code NFPA 70, Life Safety Code NFPA 101, The National Pollutant Discharge Elimination System 40 CFR 122, OSHA standards, and specifically, 29 CFR 1910 and 29 CFR 1926. All work on this Contract shall comply with all Local, State, and Federal Environmental Laws”. Integrity - Service - Excellence 6 Examples of Performance Issues Equipment Operators not being certified to operate equipment Ceiling Lights Fall from sky – Fortunately nobody sitting below! Roofing work with multiple OSHA violations – Fines levied! Interior Tile – Multiple applications & Sub Contractor swap Contractor not on site for extended periods (Working other projects) Bad Concrete Pours – Re-accomplishment (Time & Money) Misinterpretation of SOW (Communication breakdown) Contractor not prepared to start after contract award Worksite is a mess (FOD) Integrity - Service - Excellence 7 USAF Internal Issues Poorly developed SOW’s Undefined requirement(s) Understaffed Project Management Team, resulting in shortcomings with oversight Base Access & employees with prior’s!!!!! Communication between all parties Workers talking with customers (Yikes)! Integrity - Service - Excellence 8 What is the Fix? Prime Contractor needs to take ownership of their project Ensure all workers are certified and licensed as applicable Anticipate Base access requirements (Plan Ahead) Stick to YOUR Performance schedule! (Govt. enforce it) Government Side of House: Train up our Project Mgt. Teammates on project oversight Define our requirements better (Improve SOW’s) Hold the contractor to their progress Schedule Turn paperwork around quicker Integrity - Service - Excellence 9 Construction Fail Integrity - Service - Excellence 10 Construction Fail Cont. Integrity - Service - Excellence 11 Construction Fail Cont. Integrity - Service - Excellence 12 Submittals: AF Form 3000 Integrity - Service - Excellence 13 Submittals: AF Form 3000 AF IMT 3000, 20030901, V1 Integrity - Service - Excellence 14 Submittals: AF Form 3000 Please note what the approved comments are. For example the approval may be contingent upon a different model, type or thickness than what was in the submittal. Integrity - Service - Excellence 15 Environmental Service Stations (tank pipe leaks), Dental offices (mercury contamination/silver contamination from x-ray equipment), Auto Hobby shop/Laboratories require environmental sampling to ensure cleanup is complete. Facility Building Materials: Building materials can contain toxic that require abatement or special consideration before demolition: Asbestos containing materials (transit siding/pipe insulation/floor tile/sheet rock/ceiling tiles/roof material.) These materials must be sampled and properly abated using certified contactors. Lead Base Paint Issues: must be managed and abated in accordance with OSHA standards. Pesticide Contamination: Chlordane (termite pesticide)/DDT require extensive cleanup efforts of grounds for residential clean closure standards. Integrity - Service - Excellence 16 Environmental Prior to, and During Construction: Nation Pollutant Discharge Elimination System (NPDES) requirements must be considered. Depending on size of construction area Storm Water Pollution Prevention Plans for the site are required with best management practices in place to prevent storm water runoff. Texas Commission on Environmental Quality (TCEQ) compliance inspections may routinely occur especially on projects that require asbestos abatement notifications, and storm water pollution prevention plans submission. Integrity - Service - Excellence 17 Safety Integrity - Service - Excellence 18 Safety Provide a workplace free from serious recognized hazards and comply with standards, rules and regulations issued under the OSH Act. Examine workplace conditions to make sure they conform to applicable OSHA standards. Make sure employees have and use safe tools and equipment and properly maintain this equipment. Use color codes, posters, labels or signs to warn employees of potential hazards. Post, at a prominent location within the workplace, the OSHA poster (or the state-plan equivalent) informing employees of their rights and responsibilities. Establish or update operating procedures and communicate them so that employees follow safety and health requirements. Integrity - Service - Excellence 19 Safety Employers must provide safety training in a language and vocabulary workers can understand. Employers with hazardous chemicals in the workplace must develop and implement a written hazard communication program and train employees on the hazards they are exposed to and proper precautions (and a copy of safety data sheets must be readily available). See the OSHA page on Hazard Communication. Provide medical examinations and training when required by OSHA standards. Integrity - Service - Excellence 20 Safety Report to the nearest OSHA office all work-related fatalities within 8 hours, and all work-related inpatient hospitalizations, all amputations and all losses of an eye within 24 hours. OSHA toll-free number: 1800-321-OSHA (6742); TTY 1-877-889-5627. Keep records of work-related injuries and illnesses. Note: Employers with 10 or fewer employees and employers in certain low-hazard industries are exempt from this requirement. Provide employees, former employees and their representatives access to the Log of Work-Related Injuries and Illnesses (OSHA Form 300). On February 1, and for three months, covered employers must post the summary of the OSHA log of injuries and illnesses (OSHA Form 300A). Integrity - Service - Excellence 21 Integrity - Service - Excellence 22