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Arthur Misiuro 2211 N. Long, Chicago, IL 60639 773-590-5000 [email protected] arthurmisiuro.com Summary A highly organized and detail oriented application developer with a knack for consistently meeting a projects specific needs. A recent degree in software engineering provides thorough and skillful programming support to senior developers. Skills Summary Experience Programming Visual Basic, C#, Free Format RPG IV, and Java Database DB2 RDBMS, DB2 with XML, MySQL, PL/SQL Enterprise Computing Rational Application Developer (IBM i, IBM z), Emulator (5250, 3270), Integrated Control Language, Developer Workbench, Job Control Language, WebSphere Application Development, PHP with Zend Core, Eclipse, Oracle SQL Development Analysis Service Oriented Architecture, Java Web Services and Beans, Java Accessing DB2, Business Process Management, I.T. Governance Applications Proficient with Microsoft Office, Adobe Photoshop, Flash, Dreamweaver, MS Visual Studio Operating systems Windows, Microsoft Server, Linux, UNIX, AIX Hardware Experienced with wireless/wired network and computer hardware/software setup, maintenance, and diagnostics Flexible in the workplace with the ability to communicate well with and learn quickly Excellent problem solver with committed attitude Bilingual – English/Polish Field Technician Mar ’10 – Present CHASE Bank (Global Resources), Chicago, IL Troubleshoot and diagnose faulty hardware HP, Dell, etc. Replaced and configured system components Stacked, serviced, replaced, updated/upgraded servers Configured network connections / patch / etc Computer Tech Feb ’08 - Jan ’09 Maverick Technology Solutions, Bolingbrook, IL Tested and diagnosed desktop computers Identified and replaced the faulty system components on faulty PCs Installed and configured OS platforms on servers, iLO Managed software and core system installations on corporate workstations Data Analyst Jun ’05 - Jun ‘07 AT&T, Chicago, IL Education Responsible for maintaining customer care quality in the Midwest Conducted individual AT&T customer representative quality checks Collected data for use by coaches, managers, and for U.S. marketing needs Member of a group that focused on east coast operations with regular conference call meetings to discuss and adjust various aspects of personnel performance and customer feedback Bachelor of Science in Computer Information Systems DeVry University, Chicago, IL 2013 – 2015