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Title (Units): COMP 3720 Business Intelligence and Decision Support (3,2,1) Course Aims: To introduce the concept of business intelligence in the data context of online transaction processing (OLTP) and online analytic processing (OLAP) and the various techniques used on these data for information and knowledge in the support of decision making and improved understanding of operations. Emphasis will be on the understanding and application of enabling technologies for business intelligence. Prerequisite: Year III Standing in Computer Science or Computing Studies Learning Outcomes (LOs): Upon successful completion of this course, students should be able to: No. 1 2 3 4 5 6 7 8 Learning Outcomes (LOs) Knowledge Describe business intelligence methodologies and concepts Explain the characteristics and development of decision support systems Explain the architectures and construction of data warehouses and data marts Distinguish between Online Analytic Processing and Online Transaction Processing (OLTP), and identify the different types of OLAP Professional Skill Perform data warehouse and data mart design Formulate analysis database queries in SQL for analyzing business data Apply appropriate business intelligence techniques to extract significant business patterns and solve business problems Attitude Adopt a receptive yet critical attitude to business information extraction and deployment Calendar Description: This course provides a study of business intelligence, the enabling technologies, and the applications of these technologies for business intelligence, including the analysis and design for data warehousing, various data mining and knowledge discovery and sharing techniques, and the applications of the results for decision making and improved operations. Assessment: No. Assessment Methods Weighting 1 Continuous Assessment 40% Examination 60% 2 Remarks This will include a mid-semester test, assignments, and a mini-project. The test will be used to determine the students’ understanding and application of the methodologies and techniques of business intelligence and decision support, and is related primarily to learning outcomes 1, 2, and 5. Assignments are designed to assess the students’ mastery of the techniques and applications of data warehouses and OLAP and are related mainly to learning outcomes 3, 4, and 6. The mini-project is designed to achieve learning outcomes 5, 6, 7, 8, by requiring students to work in a team environment to design and implement creative solutions through the application of the methodologies learned. The final examination is designed to measure the extent to which students have reached all of the learning outcomes, apart from outcome 8 which is assessed in the mini-project. Students are required to have a good mastery of the concepts, methodologies, and applications of business intelligence and decision support techniques to familiar as well as novel business situations and problems. Page 1 of 2 Learning Outcomes and Weighting: Content I The Business Intelligence Perspective II Business Intelligence Enabling Technologies III Business Intelligence Applications Project References: LO No. 1, 7 2, 3, 4, 5 3, 6, 7, 8 5, 6, 7, 8 Turban, E., Aronson, J., Liang, T., and Sharda, R. Decision Support and Business Intelligence Systems. 8th Edition, Addison-Wesley, 2007 Inmon, W. H. Building the Data Warehouse. 4th Edition, Wiley, 2005. Course Content in Outline: Topic I. Business Intelligence A. Overview B. Framework – OLTP and OLAP II. Business Intelligence Enabling Technologies A. Data warehousing B. Data mining and techniques C. Decision support techniques D. Intranet web E. Business intelligence software F. Other state-of-the-art technologies III. Business Intelligence Applications A. Business applications such as supply chain management, customer relationship management, enterprise resources planning B. Decision support C. Process intelligence Page 2 of 2