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DATA MINING SERVICES @ PHARMACOMMUNICATIONS Turning Data into Strategic Business Intelligence Selecting and fine-tuning audience segmentation for a drug or consumer healthcare product can be tricky. To best position your brand, a variety of factors come into play. • Who is your target demographic and what drives their purchasing decisions? • Why do HCPs prescribe one medication over another? • What characteristics are the most accurate indicators of patient adherence and loyalty to a drug/product? At PharmaCommunications™, we take the guess work out of the data mining process by utilizing our comprehensive data analytics and segmentation solutions. We turn data into strategic business intelligence that is used for making more informed marketing decisions. As your partner, we work with your data set and look for predictors, characteristics, and other information that will help you gauge your customer base and develop your strategy. PharmaCommunications™ is a leading provider of marketing, business process, and analytics solutions for the pharmaceutical and healthcare industry. Through our offices in Montréal and Toronto, we help organizations more effectively communicate with healthcare professionals and consumers; improve their sales and marketing processes; and assist them in identifying opportunities for future growth. We have completed thousands of projects for virtually all of the industry’s top 100 companies in Canada, the United States, and Europe. IDENTIFY - COMMUNICATE - INFLUENCE SOLUTION-DRIVEN MARKETING SERVICES Data Mining & Segmentation Specializing in Data Collection, Data Management, Data Analysis, and Reporting CROSS INDUSTRY STANDARD PROCESS FOR DATA MINING (CRISP-DM) TRANSLATING DATA INSIGHT INTO ACTION Helping You Make More Informed Marketing Decisions How We Manage and Analyze Your Data We’ve assisted many major brands to help them understand who is loyal to their product, and to define areas and markets of potential growth. Translating data insight into action, we can help you determine the best possible marketing tactics and strategy to maximize your sales, market share, and ROI. Contact us today and we can help you hone in on the opportunities for growth and realize the potential value in your data. Consumers HCPs Databases Client Lists Clinics DATA INSIGHT Discover key demographic characteristics Using the best practices CRISP-DM Data Mining Process, we employ powerful techniques to search through vast amounts of data for identifying patterns, relationships, and opportunities. Determine optimal segmentation strategies Determine highpotential markets Identify cross-selling opportunities Identify your best markets Each data mining project passes every phase of the CRISP-DM Model, but the workflow is not exclusively uni-directional. It is necessary for information to flow between phases to ensure that the data is thoroughly analyzed and that the objectives are satisfactorily realized. Your data mining project will be uniquely customized to your data set and your desired outcomes. ACTION Improve market acquisition Optimize customer touch points Optimize marketing campaigns Brand Share RESULTS Introduction of Data Mining Enhance patient/ customer retention Maximize customer lifetime value more CLIENTS higher SALES IDENTIFY - COMMUNICATE - INFLUENCE SOLUTION-DRIVEN MARKETING SERVICES Toronto: 905-477-3100 Toll Free: 1-800-267-5409 Montréal: 514-845-0210 www.pharmacommunications.ca PharmaCommunications is a trademark of PharmaCommunications Holdings Inc. with PharmaCommunications Group Inc. as licensee. © 2012, PharmaCommunications Group Inc.