Download Zunker ch 5 - intake interview File

Career Counseling:
A Holistic Approach
CHAPTER 5: CAREER COUNSELING INTAKE
INTERVIEW
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Career Counseling Intake Interview
for Career & Personal Concerns
The purpose of the interview is to learn as much as possible
about the individual and use this information to make
connections between career and personal concerns
Use self report forms - can be discussed to establish rapport
with one’s clients
Clarify the reasons clients have given for coming to
counseling – ongoing task; use all information; ask probing
questions to reveal problems that have been held back
Focus on resources, strengths, & well-being, not just
problems – positive assets can be used to counteract
feelings of anxiety, worry, fear, etc)
Determinants of well-being in the workplace – box 5.1
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Suggestions for Interviewing
Multicultural Groups
Developing a greater sensitivity to diverse clients has
become increasingly important for career counselors
The core dimension of interviewing is effective
communication between clients and counselors
Counselors for opinions and make assumptions based on
both verbal & non-verbal communications
The counselor must be aware of a wide spectrum of ethnic
and cultural characteristics that influence behavior
Determine level of acculturation (p 141) & level of
assimilation in the transformation process (p 142)
General recommendations – pp 141- 144
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Career Choice & Career
Development Constraints
Values & core beliefs are influenced by environmental
experiences & life course events, which drive significant
decisions
Contextual experiences are very important influences on
the development of worldview, cognitive schemas &
behavior – socialization process in which one absorbs
culture & develops a basis for identity & establishes a
personality
Most people remain in the social class of their origin
Contextual experiences influence one’s view of the future
Self-perceptions are particularly significant for career
identity
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Negative Cognitions
Faulty beliefs and assumptions have been a primary target
of human service practitioners over time
Negative views of the future, about self and about the
world of work, suggest that a client has low self-esteem as
well as self-concept and self-efficacy deficits
Negative cognitions usually increase the level of demeaning
self talk that can lead to indecision and negative
overgeneralizations
Counselors should be alert to any indications of
dysfunctional thinking
Assessment instruments can provide an objective appraisal
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Psychological Disorders
Psychological disorders can affect all life roles
including work
Human service practitioners address a variety of
client problems including concerns that are
identified by symptoms of psychological disorders
Detecting early symptoms of disorders is key – to
moderate severity
Counselors must identify barriers that constrain
career choice & interfere with career development
– examples, p 146
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Anxiety Disorders (P 148)
Anxiety is one of the building blocks that can lead to many
disorders
Apprehension, worry, fear and panic characterize anxiety
disorders
Phobias are fears of specific objects such as a spider or
some other animal. Agoraphobia is a fear of places such as
malls
Social Phobia: fear of being judged harshly by others in
public
Generalized Anxiety Disorder: excessive worry that persists
for at least six months
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Somatoform Disorders (pp 148-149)
This group is characterized by concerns with the
physical body and its functions
Imagined illnesses and physical complaints that
have no medical basis are good examples of this
disorder
Hypochondriasis
Somatization
Conversion Disorders
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Mood Disorders (pp 149-150)
Emotional states defined as depression or “lows”
and euphoria or “highs”
Mood can change rapidly
There are two types of mood disorders—
depression and bipolar disorder
Over time one can experience repeated episodes
and may develop long lasting symptoms
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Personality Disorders (pp 151-152
Cluster A--referred to as odd or eccentric
disorders
Cluster B--antisocial, borderline, histrionic
and narcissistic
Cluster C--avoidant, dependent and
obsessive compulsive
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Substance Abuse Screening
Alcoholism and drug abuse in the workplace
has not only been a hot topic of discussion
over several decades but continues to be a
major focus of concern by personnel offices
worldwide
Substance Abuse Subtle Screening Inventory
Substance Abusive Subtle Screening
Inventory A2
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.
Standardized Symptom Checklists
SCI-90-R
Brief Symptoms Inventory
©2016. CENGAGE LEARNING. ALL RIGHTS RESERVED.