Download Computer Maintenance Fall Final Exam (Mr. Vangils)

Computer Maintenance
Final Exam
1) Which IEEE standard defines the Firewire technology?
a. 1284
b. 1394
c. 1451
d. 1539
2) What is the purpose of a heat sink installed on a processor?
a. To set the processor voltage
b. To cool the processor
c. To set the processor speed
d. To ground the processor
3) What type of connector is used to connect to the Internet?
a. RJ45
b. RJ13
c. USB
d. PS/2
4) What type of power connector is used to connect to an ATX Motherboard?
a. Berg
b. Mini-Molex
c. Molex
d. 20-Pin Connector
5) Which is crucial documentation to have before beginning work?
a. Deodorant
b. Proper equipment
c. Passwords for accounts
d. Signed documentation of work agreement
6) Which should be done when illegal materials are found?
a. Ignore
b. Remove material
c. Report to supervisor
d. Document and continue working
7) Which items may be connected through USB? Choose all that apply.
a. Mouse
b. Web cam
c. Keyboard
8) Which is a common safety hazard for IT technicians?
a. Fire
b. Falling CPU
c. Hostile client
d. Electrostatic discharge
9) Antistatic equipment should always be used when working with which type of devices?
Choose all that apply.
a. CPU
b. RAM
c. Memory stick
d. Cooling systems
10) What is the main function of parallel ports?
a. USB
b. Printers
c. Monitors
d. Keyboards
11) Which types of drives may be found in a PC? Choose all that apply.
a. DVD-RW drive
b. Floppy disk drive
c. Internal hard drive
12) Which versions of Windows Vista contain the Media Center? Choose all that apply
a. Windows Vista Ultimate
b. Windows Vista Business
c. Windows Vista Home Basic
d. Windows Vista Home Premium
13) Which is being able to adjust oneself to different conditions?
a. Versatility
b. Moldability
c. Adjustability
d. Adaptability
14) When dealing with children, which is a correct practice?
a. Distract the child
b. Rebuke the child
c. Speak with the parent
15) Which size jack is used for PC audio connections to speakers?
a. 1 inch
b. 1/8 inch
c. 1/4 inch
d. 1/2 inch
16) Which type of spills should be reported to the building services?
a. Large
b. Small
c. Accidental
d. Premeditated
17) Which two computer components can contain very high voltages? (Choose two)
a. DVD ROM
b. Monitor
c. Power Supply
d. Wireless Keyboard
18) Which recommendation should be followed first when a fire in the workplace is out of
control?
a. Try to use the elevators to get to the lowest floor faster
b. Contact emergency services for help
c. Use the company water system to stop the fire from extending to other areas
d. Try to control the fire with proper extinguishers
19) When handling PC hardware, where should a card be held?
a. By the edges
b. By the circuitry panel
c. By the metal connections
20) Which items are connected to the motherboard? Choose all that apply.
a. CPU
b. RAM
c. PCI Adapter Cards
d. External I/O items
21) Which are versions of Windows XP? Choose all that apply.
a. Windows XP Home
b. Windows XP Server
c. Windows XP Professional
d. Windows XP Media Center
22) What is the minimum level of electrostatic discharge that a person can normally feel?
a. 1000 volts
b. 3000 volts
c. 10000 volts
23) How does a technician discharge static buildup?
a. Touching the painted part of the computer case
b. Touching an unpainted part of the computer case
c. Touching an antistatic wrist strap before touching any computer equipment
d. Touching an antistatic mat before touching any computer equipment
24) Which two tools are recommended for cleaning a PC? (Choose two)
a. Antibacterial spray
b. Compressed air
c. Nylon brush
d. Rubbing alcohol
e. Soft cloth
25) Which condition refers to a sudden and dramatic increase in voltage, which is usually
caused by lightning?
a. Brownout
b. Sag
c. Spike
d. Surge
26) Which device is designed specifically to protect computers and electrical devices from
excess electrical voltage?
a. Power strip
b. Standby power supply
c. Surge protector
d. Uninterruptible power supply
27) Which two devices commonly affect wireless LANs? (Choose two)
a. Blu-ray players
b. Home theaters
c. Wireless phones
d. Microwaves
e. External hard drives
28) Which three effects can be observed on computer components as a result of climate?
(Choose 3)
a. Components overheat of it is too hot
b. Moisture damages computer parts if it is too humid
c. The risk of ESD increases if the humidity is too low
d. The risk of ESD increases if the temperature is too high
e. Components overheat if the humidity is too low
29) Which are strategies for working with user passwords? Choose all that apply.
a. Ask the user to type in their password
b. Ask the user to set up a temporary password
c. Ask the user to send the password through secured e-mail
d. Ask the user to speak slowly so they only have to say the password once
30) What is the maximum data speed of high-speed USB 2.0?
a. 480 Mbps
b. 12 Mbps
c. 840 Gbps
d. 1.5 Mbps
31) Which two types of adapter cards will fit in a PCI slot? (Choose 2)
a. Network Interface Card (NIC)
b. Monitor
c. Sound Card
d. Keyboard and Mouse
32) Which one of these is a type of Motherboard Form Factor?
a. ATP
b. Mini-BCS
c. ATX
d. LPT
33) Which one of the following optical media types has the ability to store more than 5 GB
of data?
a. Blu-Ray
b. Floppy Disk
c. CD-RW
d. DVD-R
34) Which one of these components provides power to the entire computer?
a. UPS
b. Monitor
c. RAM
d. Power Supply
35) Which device allows the user to control multiple computers with only one keyboard,
monitor and mouse?
a. Touch Screen Monitor
b. PS/2 hub
c. USB Switch
d. KVM Switch