Download Muhammed Sulieman Hasan Alnsour

Muhammed S. Alnsour, Ph.D.
Personal
Information
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Contact Details
Education
Marital status: Married
Nationality: Jordanian
Date of Birth: 12/04/1978
Place of Birth: Salt-Jordan
 Mailing address:
Dr. Muhammed S. Alnsour
Head of Marketing Department
School of Business
Al-Balqa Applied University
Al-Salt, Jordan
 Tel: (+962-5) 3491111, Fax: (+962-5) 3491111
 P.O.Box: Al-Salt 19117, Jordan
 E-Mail: [email protected]
 Personal e-mail: [email protected]
 Mobile phone number: (+962-79) 5504144
2005 - 2009
University of Bradford
Bradford\ UK
PhD / Marketing
School of Management
 Thesis Title: Modelling Relationship Quality in a Businessto- Business Marketing Context.
2000 - 2003
University of Jordan
Amman\ Jordan
Master of Business Administration (MBA/ Marketing)
 With a GPA of (3.09 out of 4) rating very good.
1996 - 2000
University of Jordan
Amman\ Jordan
Bachelor of Business Administration
 With a GPA of (2.82 out of 4) rating good/ ranking 13th
1995 - 1996
Salt Secondary School
Salt\ Jordan
General Secondary Education Certificate Examination
 Scientific Stream With an average of (90.4%)
Languages &
computer skills
Fluent in spoken and written Arabic and English languages
Familiar with special analysis packages: SPSS and NUDIST.
Attended formal training in: Microsoft Excel and EndNote.
Structural Equation Modeling Packages: SmartPLS and AMOS
Frequent user of windows and Microsoft office applications.
Professional
experience
December 2013
Al-Balqa’ Applied University
Faculty of Business/
Associate Professor of Marketing
Salt\ Jordan
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April 2013
Al-Balqa’ Applied University
Head of Marketing Department
Salt\ Jordan
the business and marketing department was separated into two
departments, I got appointed as the first head of marketing after its
separation.
October 2012
Al-Balqa’ Applied University
Salt\ Jordan
Business and marketing department representative in faculty
council
December 2009
Al-Balqa’ Applied University
Faculty of Planning and Managemetn/
Assistant Professor of Marketing
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Salt\ Jordan
Responsible for teaching varitey of business and marketing
courses as will as electronic commerce.
Supervising a number of MBA student dissertations.
Starting July 2004 Bank of Jordan
Retail Credit Department / Headquarters
Shmeisani, Amman
During 2004 & 2005
Bank of Jordan
Credit Facilities / Mecca Street Branch
Customer Service/ Jabal Al- Hussein Branch
Amman
Starting august 2000 Bank of Jordan
Shmeisani, Amman
Liabilities Management Department/ Treasury- Headquarters
Voluntary Work
Save the Children Economic Opportunities for Jordanian Youth
Program (INJAZ) Participated as a Corporate Consultant
Volunteer Course 1: Leadership
Training
Bank of Jordan/ Training Centre/ Headquarters/ Amman
(as a Trainer)
Subject Areas of training courses:
Marketing
New product planning
Promotion and Campaining
Arab Federation for Quality in conjunction with the Royal
Scientific Society
Subject Areas of training courses:
Strategic Planning and Management
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Training courses
I attended a variety of courses in the fields of Information
(as a Trainee)
Technology, Computer Skills, Banking, Marketing, and English
As well as a number of conferences
Supervision
Sucessfuly supervised a number of Master students
dissertations:
Rima Sliat
(Business Innovation through knowledge sharing)
Anwar Al-khoms
(The Impact of Using Social Media Marketing on Relationship
Quality)
Zafaf Abu Tayeh
( Impact of social media use on brand awareness)
Muath Sabbah
(The Impact of Brand Elements on Creating Brand Equity)
Publications
AL-HYARI, K., AL-NASOUR, M., ALNSOUR, M., ALWESHAH, G. & ABUTAYEH, B. 2011. Exporting
Performance and Manufacturing Activities in Jordanian
SMEs: External Barriers and Relationships. International
Journal of Global Business, 4, 44-72.
AL-HYARI, K., AL-WESHAH, G. & ALNSOUR, M. 2012a.
Barriers to internationalisation in SMEs: evidence from
Jordan. Marketing Intelligence & Planning, 30, 188-211.
AL-HYARI, K., ALNSOUR, M., AL-WESHAH, G. & HAFFAR,
M. 2012b. Religious beliefs and consumer behaviour: from
loyalty to boycotts. Journal of Islamic Marketing, 3, 155174.
AL-MANASRA, E., AL-ZYADAT, M., AL-AWAMREH, M. &
ALNSOUR, M. S. 2013. Linking Entrepreneurial
Marketing and Performance Indicators in Jordanian Hotel
Industry. Journal of Management Research, 5, 86-94.
AL-WESHAH, G. A., ALNSOUR, M. S., AL-HYARI, K.,
ALHAMMAD, F. & ALGHARABAT, R. 2013. Electronic
Networks and Relationship Marketing: Qualitative
Evidence From Jordanian Travel Agencies. Journal of
Relationship Marketing, 12, 261-279.
ALKHOMS, A. & ALNSOUR, M. S. 2013. Social Media
Marketing and Relationship Quality: Zain Jordan
customers’ perspective. European Journal of Business and
Management, 5, 111-117.
ALNSOUR, M. S. 2010. A Qualitative Study of the Internet and
Online Relationships: The Jordanian Banks and Small and
Medium Enterprises, Norristown, Int Business Information
Management Assoc-Ibima.
ALNSOUR, M. S. 2013. How to Retain a Bank Customer: A
Qualitative Study of Jordanian Banks Relational Strategies.
International Journal of Marketing Studies, 5, p123.
ALNSOUR, M. S. & AL-HYARI, K. 2011. Internet Banking and
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Jordanian Corporate Customers: Issues of Security and
Trust. Journal of Internet Banking and Commerce, 16, 114.
SLIAT, R. K. & ALNSOUR, M. S. 2013. Business Innovation
through knowledge sharing: An applied study on the
Jordanian Mobile Telecommunications Sector. European
Journal of Business and Management, 5, 8-17.
Alnsour, M. S., Abu Tayeh, B., & Alzyadat, M. A. (2014). Using
SERVQUAL to assess the Quality of service provided by
Jordanian telecommunications Sector. International Journal
of Commerce and Management, 24(3).
Courses Taught
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Principles of Management
Principles of Marketing
Organisation Theory
Electronic Commerce
Electronic Marketing
International Business
Strategic Management
Organisation Behaviour
Marketing Management
Small and Medium Enterprise Management /
Entrepreneurship
SME Marketing
Consumer Behaviour
Relationship Marketing
International Marketing
Social Marketing
Product Planning and Development
Distribution Channels
Services Marketing
Integrated Marketing Communications
Contemporary Issues in Marketing
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