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INTRODUCTION About this manual: The tenant information manual is provided to give you a better understanding of Colonial Place and its operations. After reading the manual, you should have answers to most questions concerning Colonial Place. Every attempt has been made to provide current and accurate information in this manual, but it is possible that some items will change over time. The Property Management Office will promptly notify you of any such change. The Property Management Office: The Property Management Office is located on the second floor of One Colonial Place, 2111 Wilson Blvd., in Suite 225. The office is open to serve your needs from 8:00 am to 5:00 p.m. Monday through Friday. The telephone number of the Property Management Office is: (703) 527-9444 The above telephone number may be used during normal business hours as well as after hours, weekends, and holidays. After hours the calls are automatically forwarded to the Answering Service, which will page Lincoln Property Company in response to calls. The fax number for the Property Management Office is: (703) 358-9436 Facsimile The website for designated tenant contacts to enter online maintenance requests is: www.colonial-place.com The website for leasing information is: www.colonialplaceatcourthousemetro.com The mailing address for the Property Management office is: Lincoln Property Company 2111 Wilson Blvd. Suite 225 Arlington, VA 22201 Please feel free to contact the Property Management Office with any questions you may have. We are here to serve you. Welcome to Colonial Place! Revised January 2009 1 GENERAL INFORMATION Owner: 2111 Wilson Boulevard, Inc. Leasing: Lincoln Property Company Arlington, VA Building Management: Lincoln Property Company Arlington, VA Garage Management Penn Parking Hanover, MD Address 2111, 2101 & 2107 Wilson Boulevard Arlington, VA 22201 Revised January 2009 2 RENTAL REMITTANCE Checks should be made payable to 2111 Wilson Boulevard Inc. Payments for rent and other charges should be sent directly to: 2111 Wilson Boulevard Inc. c/o Lincoln Property Company 2111 Wilson Blvd. - Suite 225 Arlington, VA 22201 All rental payments are due on the first of each month. Payment for additional services should also be sent to the above address. Revised January 2009 3 FITNESS CENTER Colonial Place offers a fitness center which is available to tenants free of charge. It is located in the 2107 Wilson Blvd. building, lobby level. Before your building access card can be programmed for access to the fitness center, you must read and sign the Fitness Center Waiver. This waiver can be found in the “Tenant Forms” section of this manual, or in electronic form at www.colonialplace.com. Please bring the signed waiver and your Kastle access card to the Management office and we’ll be happy to program it for access to the facility. Revised January 2009 4 FITNESS FACILITY RULES AND REGULATIONS The following Rules and Regulations are intended to make the fitness facility (“Facility”) at Colonial Place as safe, enjoyable and pleasant as possible for all members. These Rules are applicable to all members and may be changed from time to time in order to provide for the safe, orderly and enjoyable use of the Facility’s facilities and equipment. Use. Users shall use the Facility and related equipment solely for weight and cardiovascular training on the equipment provided. Users shall not misuse or use the Facility and related equipment in any manner which will damage the same. Users shall not install, nor tamper with or remove, any equipment in the Facility. No person may use the Facility unless they have signed a Waiver of Liability. This Facility is open to Tenants only. Guests are not authorized to use the Facility and users shall not grant access to the Facility, nor permit the Facility to be used, by any unauthorized person. Clothing. The minimum attire at the Facility shall be gym shorts, tee shirts, socks and athletic shoes. Any conventional exercise attire is permissible, including leotards and tights, warm-up suits, etc. Sneakers, tennis shoes, or similar footwear must be worn at all times. Users of the Facility must wear clean and appropriate attire when in transit to and from the Facility, which may include, but not be limited to, warm-up suits and sweat suits. Conduct. Any conduct which unreasonably interferes with the use or enjoyment of Facility or the equipment by others, or disrupts or interferes with the normal, safe, orderly and efficient operation of the Facility or the equipment, is strictly prohibited. Cell phone usage is prohibited when other occupants are in attendance. Radios or other similar personal audio equipment may not be used without headphones. No Tenant shall make, or permit to be made, any disturbing noises or disturb or interfere with the occupants of the Building or neighboring Buildings or premises or those having business with them, whether by the use of any musical instrument, radio, loud speaker or other sound system. Those in violation of this rule will be subject to immediate expulsion. Smoking. Smoking of any kind or any other consumption of tobacco products is strictly prohibited in the Facility. Solicitations and Petitions. Solicitation for the sale of any product or service, or for charitable contributions, and petitions of any kind, are strictly prohibited. Identification. Upon request by Landlord’s employee or personnel, users must present their key for identification purposes. Neither Landlord or the Building Manager assumes responsibility for lost or stolen keys. Food and Beverages Prohibited. Food and beverages (other than water) shall not be brought to the facility for consumption on the premises. Alcoholic beverages are strictly prohibited. Notices, Complaints or Suggestions. Users must immediately notify Landlord or Building Manager in the event that they discover any unsafe or hazardous defect or condition relating to the Facility or the equipment, or any more than de minimis breakage, fire, or disorder at the facility. Complaints or suggestions as to the operation, maintenance, services, or equipment at the Facility should be directed to Building Manager. Other Facilities. Landlord or Building Manager may prohibit, use or close the Facility if misused in any way. Landlord and Building Manager take no responsibility for personal possessions left in the facility. Locks on lockers are permissible, but all articles and locks must be removed when the user leaves the Facility. Landlord and Building Manager reserve the right to remove and dispose of any locks and personal possessions remaining in the Facility when it closes each day. Landlord and Building Manager make no representation or warranty that the use of any locker will protect User’s personal property from damage, loss or theft. Revised January 2009 5 Violation of Rules. Repeated failure or refusal to comply with these Rules and Regulations may result in the loss of privileges. Maintenance. No member shall leave any litter, trash, debris, or articles of clothing at the Facility. The entry door(s) to the Facility shall be kept closed at all times. No Representations. User hereby acknowledges that the installation of equipment, devices and/or facilities in or serving the Facility shall in no way be deemed a representation or warranty by Operator regarding the efficacy or safety of the same, nor as an agreement or undertaking by, or obligation of, Operator to protect, indemnify or hold User harmless from any harm of any type or to ensure User’s safety. It is expressly understood and agreed that use of the Facility by User shall be at User’s sole risk. Card Keys. User hereby agrees to keep any card key provided to User in User’s possession and control at all times until required or requested to surrender the same, and in no event shall User lend or otherwise transfer its card key to any other person. Revised January 2009 6 TENANT CONTACTS One of the primary objects of Colonial Place Management is to provide you with consistent, high quality services and a comfortable working environment. Providing timely service to all tenants requires a well organized system of communication. This communication can best be accomplished through the use of a designated Tenant Contact. For this reason we request that you assign a member of your staff to act in this important capacity. All requests for services and complaints by individual tenant employees should be made directly to the Tenant Contact. The Tenant Contact will then pass these requests on to the Management Office. This method of communication will eliminate duplicate and conflicting calls to the Management Office and will allow us to deal with your requests in the most efficient manner possible. In order that this system may function properly, please provide all of your employees with the Tenant Contact’s name and telephone number along with instructions to make all requests through the Tenant Contact. Revised January 2009 7 FIRE DRILLS The Lincoln Property Company’s management team will conduct a building wide fire drill on a semi-annual basis. As part of the planning process, we suggest you designate one employee to act as Fire Monitor to coordinate fire drills and emergency procedures for your firm. In addition, two after-hour contacts should be provided to management to be used in the event of emergencies. See the “Tenant Contact” form located in the Management Forms section of this manual. Revised January 2009 8 BUILDING MAINTENANCE REQUESTS Colonial Place has a staff of Engineers and Day Porters on duty during normal building hours. They are here to maintain the building and service your needs. If you experience any maintenance or cleaning issue, or an uncomfortable room temperature, please have the Tenant Contact notify the Property Management Office by phone at 703-527-9444, or via the online work order system at www.colonial-place.com. We will need to know the following information: 1. 2. 3. The nature of the problem The location of the problem A contact person if necessary. Depending upon its nature, a Day Porter or an Engineer will be dispatched to correct the problem. Upon completion of the work, the tenant will be asked to sign a work order ticket. If the work performed is building standard service, there will be no charge. All above standard work will be invoiced once per month. Any above standard work will need to be requested in writing by the tenant contact. Please be aware that Colonial Place Management is not responsible for repairing above building standard tenant finish items such as garbage disposals, dishwashers, supplemental AC units, water heaters, etc. We will gladly assist your effort in locating the contractor or vendor to meet your needs. ************************************ Beginning in January 2009, Tenants have the option to manage their suite’s service requests online. Using the website, www.colonial-place.com, authorized Tenant Contacts can enter their service requests at any time, from anywhere, via the internet. Each authorized person is given an account login/password which will enable him/her to submit service requests, monitor the progress/completion of the work, print summary reports, and get updates on building news, information and announcements. Please use this website as often as possible as it will become a primary means of communication and collaboration for the property. We hope you enjoy using this exciting feature! Instructions: Go to the www.colonial-place.com website and enter the user ID and password to login. To create a service request, simply click on the Service Request link located under User Features. Click “Add New”. Enter all applicable information in the designated fields. Click Save and your screen will immediately refresh with a summary of your work order as well as your request ID number. You can also monitor your service requests via the Service Requests screen. Use the Filter Status drop down menu to narrow your search. There are also instructions at the top of the screen to assist you. You can change your password at anytime by logging in and visiting the ‘My Profile’ page (link, upper right hand corner of page). Revised January 2009 9 BUILDING HOLIDAYS Following are the building holidays for Colonial Place. HVAC services will not be available on these days except at tenants’ prior request and expense. New Year’s Day Martin Luther King Jr. Day Presidents’ Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day Revised January 2009 10 BUILDING HOURS OF OPERATION AFTER HOURS ACCESS The main entrance doors to Colonial Place will be open according to the following schedule: Weekdays - 7:00 a.m. to 6:00 p.m. Weekends - Closed The garage hours of operation are: Monday through Friday - 7:00 a.m. to 10:00 p.m. Saturday - 7:30 a.m. to 1:30 p.m. Sundays and Holidays - Closed To gain access to the buildings after hours, you must use the Kastle security card provided for this purpose. Card readers are located at the main lobby entrances, elevators and garage lobby entrances. Inside the garage, card readers control access to the B-1 and B-2 elevator lobbies. The garage entrances are accessible by a separate access card distributed by Penn Parking. To gain access to the lobby, simply place the appropriate card within an approximate six inches from the reader. Once your card has been validated by the reader, the door will unlock and you may enter. The door will close and lock behind you. Revised January 2009 11 SOLICITORS Solicitation is not permitted in the buildings. The security guards will try to screen these individuals from each building. However, if a solicitor or someone distributing sales material visits your suite, please call the Management Office immediately at (703) 527-9444. Colonial Place management and security will respond promptly and remove the individual from the building. Revised January 2009 12 CERTIFICATE OF INSURANCE A Certificate of Insurance from your insurance company is required verifying that you have obtained the coverage required under the terms of your lease. The Certificate of Insurance must name the following as Additional Insured: 2111 Wilson Boulevard, Inc. L&B Realty Advisors, LLP LPC Commercial Services, Inc. The Certificate should be mailed to the on-site management office and will be maintained as part of your lease file. Revised January 2009 13 SEASONAL DECORATIONS During the holiday season, tenants may wish to decorate their offices. Decorations within the suite are permitted. However, exterior windows may not be decorated and no decorations should be attached to the outside of suite entry doors or nailed to any other door within the suite. County fire code regulations must be observed. The only acceptable Christmas trees are artificial, UL approved. Live trees are not allowed. Electric lights used on trees must conform to the appropriate electric code and be UL approved. Revised January 2009 14 MAIL SERVICE Mail is delivered daily to the mailboxes located on the B-1 level of Building I, and in the lobby level of Buildings II and III. A drop box is located in the same area. Outgoing mail is scheduled for collection by the postal service once a day at 12:00 noon, Monday through Friday exclusive of holidays. To be assigned a postal box in the building, please contact the US Post Office at (703) 841-2118. Drop boxes for UPS and Federal Express are also located in the same area. Revised January 2009 15 PUBLIC TRANSPORTATION The Orange Line Metro (Courthouse station) is located across Wilson Boulevard directly in front of Colonial Place. There is an underground tunnel and an elevator that provide convenient access to the Courthouse Metro Station. This tunnel and elevator are in front of Colonial Place I at the main entrance to the property. In addition, there is a Metrobus stop directly in front of Colonial Place I at the corner of Wilson Boulevard and Veitch Street. There is another Metrobus stop on the opposite side of Wilson Boulevard one block South at the corner of Courthouse Road. Please contact Metro regarding schedules and routes or check their website www.wmata.com. Tenants can also register to receive e-mail alerts from Metro regarding any problems/delays in the system. Revised January 2009 16 LOCAL AMENITIES (All numbers have area code 703) Name Address Phone No. Restaurants Bertucci’s Ireland’s Four Courts Sawatdee Thai Restaurant Café Asia Cosi Corner Bakery Cafe Santa Fe Café Red Hot & Blue Guarapo’s Boulevard Woodgrill Cheesecake Factory Me Jana Five Guys Listrani’s Rays the Steaks (Coming soon) 2800 2051 2250 1550 2050 2111 1500 1600 2139 2901 2900 2300 2300 2317 2300 Clarendon Blvd. Wilson Blvd. Clarendon Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. 528-9177 525-3600 243-8181 741-0870 522-0300 236-2818 276-0361 276-7427 528-6500 875-9663 294-9966 465-4440 812-8440 526-9300 841-7297 Hotels Hilton Garden Inn Courtyard Marriott® Arlington Rosslyn Best Western/Key Bridge Hyatt Hotel-Arlington Holiday Inn Marriott Key Bridge 1333 1533 1850 1325 1900 1401 N. Courthouse Rd Clarendon Blvd N. Fort Myer Dr. Wilson Blvd. N. Ft. Myer Dr. Lee Highway 528-4444 528-2222 522-0400 525-1234 807-2000 524-6400 Banks Wachovia Bank BB&T Bank of America* 2026 Wilson Blvd. 2200 Wilson Blvd. 2111 Wilson Blvd. 816-5175 284-0515 807-2870 4238 Wilson Blvd. 1700 N. Moore St. 294-6800 243-9009 2300 Clarendon Blvd. 2101 Wilson Blvd. 527-0360 276-1036 2111 Wilson Blvd.* 875-8042 Travel Assistance Ballston Travel Omega World Travel Dry Cleaners Courthouse Cleaners Conveniently Yours ** Tax Services H&R Block * Colonial Place I ** Colonial Place II Revised January 2009 17 Name Address Phone No. Copy Centers/Mail Services Fedex/Kinko’s Mailboxes Etc/UPS Store Southeastern Printing Stanley Adams Printing United States Post Office USA Print & Copy 2300 2200 2401 2049 2043 2044 525-9224 358-9500 525-2701 524-6600 525-4441 524-4404 Florists Wilson Florist Buckingham Florist 1735 N. Lynn St. 301 N. Glebe Rd 525-7793 525-6222 Gifts Carlton Cards (Ballston Mall) Mimi’s Hallmark 4238 Wilson Blvd. 1700 N. Moore St. 522-8088 522-8030 Grocery Stores Whole Foods Harris Teeter Safeway 2700 Wilson Blvd. 600 N. Glebe Rd. 1525 Wilson Blvd. 527-6596 526-9100 522-3255 Clarendon Blvd. N. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Wilson Blvd. Taxis Red Top Cab Sunny’s Executive Sedan Service Miscellaneous AMC Movie Theaters Conveniently Yours** Ritz Camera 527-3333 845-8282 2150 Clarendon Blvd. 2101 Wilson Blvd. 2050-B Wilson Blvd. * Colonial Place I ** Colonial Place II Revised January 2009 18 998-4262 276-1036 276-7794 PARKING The parking facility at Colonial Place consists of two underground levels, B-1 & B-2. The main garage entrance is located next to the loading dock in Colonial Place II. This entrance is accessible from the Colonial Place front entrance driveway off of Wilson Boulevard, and also from another driveway off of Wilson Boulevard across from the Wendy’s Restaurant. A secondary garage entrance is located at the rear of Colonial Place II along North Key Boulevard. This entrance is not staffed by a parking attendant, so while monthly and daily parkers may enter, only monthly parkers may exit through this gate by using their validated access card. The garage hours of operation are from 7:00 a.m. to 10:00 p.m. Monday through Friday, and 7:30 a.m. to 1:30 p.m. on Saturday. The garage is closed on Sundays and holidays. After hours access is only available to monthly parkers. Daily parkers must depart from the garage by closing time or wait until the garage reopens. Those tenants who have contracted for monthly parking will gain access to the garage by using the access card on the card reader at the garage entrances. It is important to know that the garage card access system has an “anti-passback” feature which allows the monthly parking security cards to only be used in the proper sequence. The card will only allow garage entrance if the card was previously used in the garage system for exiting and it will only allow exiting if the card was last used in the garage system to enter the garage. If a monthly parker forgets their access card, they should pull a daily ticket and print their name, company and phone number on the ticket. This ticket should be presented to the booth attendant upon exiting the garage during operating hours. If a monthly parker should become locked in the garage after hours, the on-site security guard is able to open the garage doors and allow exit from the garage. The officer will require driver’s name, company, and garage access card number. Note: the monthly parker will need to pull a daily ticket as his card will not work due to “anti-passback.” Please return the ticket signed with printed name and company to the parking attendant. The garage is operated by Penn Parking. Penn’s on-site office is located on the B-1 level next to the garage main entrance. Monthly parking application forms can be obtained from Penn’s office and should be returned to the garage manager. For more information about garage access cards, space availability, rates, or to purchase parking validation stamps, please contact Penn Parking at (703) 875-3140. If tenants leave vehicles in the garage overnight, they should e-mail the parking office ([email protected]) and indicate the dates the vehicle will be in the garage, make and model, license plate number and parking location (B-1 or B-2). One-hour courtesy parking is also available by the entrance to the garage and between 2101 and 2107 buildings. Towing is strictly enforced. Revised January 2009 19 REMODELING/REDECORATING Tenants desiring to remodel or redecorate their offices must contact the Management Office for structural, mechanical, electrical or other approval prior to beginning the work. Any change to doors, entrance formats or signage must also be approved in advance by the Management Office in order to ensure compliance with building standards. On all construction, working drawings will be required and must meet the approval of the Owner prior to any work beginning. Copies of permits for construction, a Certificate of Insurance for the contractor and final plans are also required prior to the commencement of work. All contractors working in the building must comply with the building rules and regulations. This is required in order to ensure a minimal amount of disturbance to all tenants in the building, for insurance reasons, and in order to prevent any damage to the property. A copy of the construction and remodeling specifications can be obtained by calling the Management Office. Revised January 2009 20 DELIVERIES With the exception of hand held items, all deliveries must be made through the loading dock in Colonial Place II and III or through the rear delivery entrance in Colonial Place I. Deliveries will not be permitted through the main lobby entrances on the ground floor. Elevators Deliveries using carts or dollies are restricted to the freight elevator only. The freight elevator will not be locked off for individual use during business hours. This is to allow all tenants access to the freight elevator during business hours. The loading dock in Colonial Place II is located next to the Wilson Boulevard garage entrance. The loading dock has two bays, one has a 3- foot tall dock for trucks to back up to, and the other bay is smaller and level with the dock. The bay height is 12’8” for the truck bay and 10’0” for the smaller bay. Colonial Place I does not have its own loading dock. Deliveries to Colonial Place I can be made from the Phase II loading dock and moved across the B-1 garage level to the freight elevator, or trucks can also try to park along Veitch Street and bring deliveries into the rear of Colonial Place I through the service corridor to the freight elevator. The parking along Veitch Street is metered and subject to availability. The loading dock serving Colonial Place III is located by the rear garage entrance on Key Boulevard. The bay height is 13’. To access the freight elevator, enter through the loading dock and continue across the B1 garage level to the B1 elevator lobby. Enter the elevator vestibule through the double doors to access the freight elevator from the common elevator lobby. (Note that on upper floors G – 11, the freight opens on the service side only.) Large deliveries such as suite furniture should be coordinated with the property management office. These deliveries must be made after hours to prevent tying up the building dock and freight elevator during business hours. It is the tenant’s responsibility to supervise all delivery and moving personnel. Loading dock hours are 7:00 a.m. to 9:00 p.m. Monday through Friday, and 10:00 a.m. to 9:00 p.m. on Saturday, Sunday and holidays. Revised January 2009 21 MOVING PROCEDURES / LARGE DELIVERIES Moves are only allowed after 5:00 p.m. on business days and all day on weekends and holidays. This schedule is to ensure that all tenants have access to the freight elevator and loading dock during business hours. The loading dock has two bays, one has a 3- foot tall dock for trucks to back up to, and the other bay is smaller and level with the dock. The bay height is 12’8” for the truck bay and 10’0” for the smaller bay. The loading dock serving Colonial Place III is located by the rear garage entrance on Key Boulevard. The bay height is 13’. Please be aware that due to Arlington County noise ordinance, loading dock hours are 7:00 a.m. to 9:00 p.m. Monday through Friday and 10:00 a.m. to 9:00 p.m. on weekends and holidays. Prior to any large delivery or tenant move into or out of Colonial Place, a Certificate of Insurance must be received from the contractor by the Property Management office naming Lincoln Property Company as the Certificate Holder. The following entities should be listed on the Certificate as Additional Insured: 1. 2. 3. 2111 Wilson Boulevard, Inc. L&B Realty Advisors, LLP LPC Commercial Services, Inc. Only the freight elevator may be used for moving into or out of Colonial Place. Carts, dollies, bins or other moving equipment are NOT PERMITTED on the passenger elevators at any time. IMPORTANT! THE MOVING CONTRACTOR IS REQUIRED TO PROVIDE MASONITE TO PROTECT THE LOBBY FLOORS. THE MASONITE MUST BE TAPED TOGETHER AND MUST EXTEND OVER THE ENTIRE PATH OF TRAVEL. ALSO, CORRUGATED OR HEAVY BROWN PAPER MUST BE USED TO PROTECT THE WALLS, AND CORNER GUARDS MUST BE PROVIDED TO PROTECT THE LOBBY CORNERS. PLEASE BE CERTAIN TO USE TAPE THAT WILL NOT DAMAGE THE WALL FINISH TO SECURE THE WALL AND CORNER PROTECTION. Moving company personnel are allowed access only to the ground floor or garage entrance to the freight elevator and the floor where the tenant is located. Any moving company personnel that are found on a different building floor will be asked to leave the property. Free parking is not available at Colonial Place. This does not apply to contractor’s moving truck. For moves into or out of Colonial Place I (2111 Wilson Boulevard), moving contractors may wish to park their vehicles on Veitch Street and use the ground level double doors at the back of the building to the freight elevator. This route provides easier and more direct access to the building. Please be aware that large appliances in the suite, such as refrigerators and dishwashers, typically were purchased by the landlord as part of the construction of the suite. If so, they are the property of Colonial Place and remain in the suite. Please contact the management office if there are any questions regarding the ownership of the appliances. Tenants who are vacating the suite, must do so ENTIRELY. This includes items which are considered to be trash. If furniture or other items are left in the suite the rent will continue to be charged for the entire suite. Revised January 2009 22 Also, please be aware that Colonial Place does not have facilities or personnel for disposing of furniture, large items, or large amounts of trash. Please make arrangements for disposal of these items. Please notify the Colonial Place Management Office as soon as possible before moving into or out of the building or before a large delivery. The loading dock and freight elevator will be reserved for your use. It is the responsibility of the moving contractor to remove any boxes, cardboard, wrapping material, trash, etc. from the building. These materials may not be placed in the building trash dumpster. Please understand that these procedures are in place to protect the security of all the tenants and to prevent damage to the property. The Colonial Place Management office is located on-site at Colonial Place I, 2111 Wilson Boulevard, Arlington, VA 22201, Suite 225. Phone: (703) 527-9444, Fax (703) 358-9436. Please do not hesitate to contact the management office with any questions. Revised January 2009 23 CLEANING Janitorial service is provided nightly Monday through Friday in all tenant and public areas. The cleaning hours are normally from 6:00 p.m. to 10:00 p.m. Please be aware that the cleaners do not clean computers or keyboards. The cleaners also do not clean desktops unless all papers and other materials are removed from the desk. These policies are in place to prevent accidental losses or damage to tenant documents or information. Day porters are present Monday through Friday during business hours to maintain the public areas and restrooms and respond to tenant requests. The porters can handle most cleaning requests that may arise during the day. Please call the Management Office if you need a day porter. Colonial Place has large trash bins available for tenant use that the porters can deliver to the suite. To arrange for special cleaning service, please call the Management Office and we will be glad to coordinate this work for you. The exterior of the windows are washed three times a year, and the interior of the windows is washed annually. Before the interior of the windows is washed, Lincoln Property Company will send a memo to the tenants notifying them of the date and asking that the window ledges be cleared. Please do not hesitate to contact the Management Office with any comments or complaints regarding the janitorial service. Lincoln Property Company will make every effort to respond to tenant concerns and to accommodate special requests. Revised January 2009 24 RECYCLING The recycling program at Colonial Place is done through the normal nightly trash pick-up by the janitorial service. The office trash which consists primarily of white paper is placed into the compactor on the loading dock of Colonial Place III. When this compactor is picked up by the trash contractor, it is taken to a sorting facility where the contents are separated and recycled. The trash from the restrooms and tenant kitchens is not recyclable and it is placed in dumpsters and taken to the land fill. The recycling program at Colonial Place is very effective and convenient. It captures most of the recyclable materials generated by the buildings, and it does not require separate recycling containers. Please contact the management office for recycling containers to place next to desks and at central locations such as copy rooms. An additional container will also be provided for the recycling of cans, bottles and plastics. Colonial Place also recycles computers. information. Please contact the management office for more RECYCLE White Bond Paper Including: Copier Memos Reports Typing DISCARD AS TRASH Colored Paper Carbon Paper NCR Paper Envelopes Photographic/Blueprint Paper Glossy, Coated Paper Wrappers/Cups/Napkins Cardboard Rubber bands Gummed Labels White Bond Computer Printout: Greenbar Multistripe Blue Strip All White Other: Aluminum Cans Plastic bottles Newspapers Revised January 2009 25 ELEVATOR OPERATION & SAFETY Each of the three buildings in the Colonial Place project has six elevators. Of each set, 5 are passenger elevators and one is a dedicated freight elevator with its own independent call button located next to the rear cab entrance doors. In this section, information specific to Colonial Place is followed by general information on elevator operation and safety features. Elevator Access / Security: The elevators of Colonial Place are equipped with Kastle Systems electronic security system, which restricts access to all floors with the exception of the main lobby and garage levels B-1 and B-2 during non-business hours. During non business hours, you will need your Kastle cardkey to move above the Lobby level of each building. To use the Kastle card, place your card in front of the card reader located above or between the floor call buttons and press the button for your authorized destination. (In 2107 Wilson, the card reader is a surface mounted gray rectangular box to the right hand of the elevator doors. In 2101 and 2111, the card reader is recessed behind a dark plastic plate to the left hand of the elevator doors). Please note that your card is only programmed to allow access to the floor on which you work. Elevator security hours are 6:00 pm to 7:00 am weekdays and 24 hours a day on the weekend and building holidays. Freight Elevators are intended to be used for construction and large deliveries. For safety’s purposes, passenger use should be limited to the designated passenger elevators. The freight elevator is programmed so that only the set of doors on the service corridor side will open. The doors located on the main lobby side are programmed to open only during emergency service. To access the freight elevator: Colonial Place I – 2111 Wilson: Freight elevator access is via two paths: 1) from the B1 level inside the mail room, and 2) from the lobby level off the rear service corridor. 2111 Wilson does not have its own loading dock. Large deliveries requiring a dock should park in the loading dock of 2101 and move through the B1 level of the garage along the striped path to the freight elevator of 2111 Wilson. The other option is to park on Veitch Street, if available, and use the rear service corridor exit door on the lobby level to call the freight at the rear service corridor station. Colonial Place II - 2101 Wilson: Freight elevator access is on the B1 Level, through the loading dock to the service lobby which is prior to the passenger elevator lobby. Colonial Place III - 2107 Wilson: Freight elevator access is on the B1 level, through the loading dock on Key Boulevard and through the double doors into the elevators vestibule. Safety Features and Passenger Procedure in the Event of Elevator Failure: All of the elevators are monitored 24 hours every day by and offsite monitoring center, currently Kastle Systems, who will dispatch an emergency responder as required should a call be initialized from inside the cab. Please note that the location and the appearance of the emergency elevator “phone” is different in 2107 Wilson than the emergency phones in 2101 and 2111. 2101 and 2111 Wilson: Elevators in these buildings were modernized in 2008 and meet all current Arlington County Codes. Safety features include ADA compliant hands free telephones that dial directly to the monitoring center. From the cab interior, the passenger alarm notification controls are located to the right of the doors. If a passenger requires assistance, the protocol is to press the brass button located immediately to the right of the “HELP” indicator to connect to the monitoring Operator. There is also a local audible alarm with a “bell” logo on both the indicator and the button itself. Pressing this button will cause an audible alarm bell to sound in both the elevator and on the lobby level. Please note, this button DOES NOT notify the monitoring center or any emergency responder. For emergency response, a passenger must press the “HELP” button. Refer to the photograph below: Revised January 2009 26 2101 and 2111 Wilson Elevators Only Left Hand Side of Doors Right Hand Side of Doors Under the current Arlington County code, the elevators of Colonial Place I and II are required to have an additional safety feature which enables the emergency responder to broadcast over an intercom into any of the cabs. To enable this intercom to operate as mandated, all six cabs elevators are serviced by one telephone line that calls the monitoring station. If calls are made simultaneously from two elevators, both calls will be answered and the calls will be placed into a “party line” whereby all callers and the monitoring operator will all be on the same line. The phones are programmed to automatically disconnect after 5 minutes. Should your call be disconnected, you can call the operator again by pushing the “HELP” button. All calls to the monitoring center are recorded. Each elevator is engraved with the building address and elevator number. 2107 Wilson: The elevators of this building were installed in 1999. Safety features include ADA compliant hands free telephones that dial directly to the monitoring center. From the cab interior, the passenger alarm notification controls are located to the left of the doors. If a passenger requires assistance, the protocol is to open the brass emergency phone door to access the Red Hands Free Emergency Telephone. The door is identified with a “phone” symbol on the door handle. The only button located on the emergency phone should be pressed. The call will connect directly to the monitoring center. As with Colonial Place I and II, the six phones are serviced by one telephone line, which would join multiple callers together on a party line. The phones are programmed to disconnect after five minutes, and a passenger must press the button again to reach the offsite monitoring center. There is also a local audible alarm with a “bell” logo next to the button. Pressing this button will cause a bell alarm to sound inside the elevator only. (Unlike CP I and II, the bell alarm does not also ring on the lobby level.) Please note, this button DOES NOT notify the monitoring center or any emergency responder. For emergency response, a passenger must press the button on the Red Hands Free Emergency Telephone. Refer to the photographs below: Revised January 2009 27 2107 Wilson Elevators Only Left Side of Doors Left Side of Doors Right Side of Doors Should a passenger get stuck in an elevator: 1. 2. 3. 4. 5. 6. Press the audible alarm button with the “Bell” icon. Please note the alarm button is audible but is not monitored. Occupant must also press the Phone (or Help) button to ensure that contact is made with the monitoring center for emergency response. Remain calm. Do not attempt to force the elevator doors open. In CP I and II, the “Help” button is located on the lower row on the right hand side of the elevator. In CP III, the “Help” button is actually a “Push to Call” button located behind an access door on the left hand side of the elevator. An operator will answer the phone and summon help. In addition to dispatching emergency personnel, the operator will alert the on-site Security Officer to respond to the building/floor of the trapped elevator to speak with and remain with the occupant until help arrives. Both the monitoring Operator and the Security Officer can place calls on the Occupant’s behalf to notify others of the situation. Special Note: The building staff has been instructed to refrain, under any circumstances, from attempting to release a passenger or passengers from a malfunctioning elevator. Serious injuries could result from tampering with an elevator system. For this reason, it is our firm policy that only a qualified elevator mechanic or the Arlington County Fire Department may manipulate an elevator for the purpose of freeing persons detained in the elevator. For information on elevator operation and safety features, please refer to the attached document published by the Schindler Elevator Corp. Revised January 2009 28 Elevator Safety Features * * Published on the 2009 Schindler Management Ltd website: http://www.us.schindler.com/ sec_index/sec_kg/sec_kg_safety/sec_kg_profile_safety_elevatorsafetyfeatures.htm Today's elevator systems incorporate a wide variety of features designed to help reduce the chances of accidents and give passengers a quick, dependable ride. There are two basic types of elevator systems, "Traction" and "Hydraulic." (The elevators at Colonial Place are Traction Elevators.) Traction elevators are suspended by strong steel cables propelled by a hoisting machine. Counterweights help balance the load and make it easier for the machine to move the elevator. The steel cables are very strong, and can safely hold several times the weight of the elevator and its full load of passengers. The safety brake, together with a speed-sensing governor, acts to stop an elevator if it should overspeed in the down direction. If an elevator overspeeds, the governor makes the safety grasp the rails on which the car travels, bringing the elevator to a safe emergency stop. The door system on a modern elevator also includes several safety devices. Sensors detect passengers or objects in the door opening, preventing the continued closing of the doors. Older systems [2107 Wilson] use mechanical "safety edges" which cause the doors to stop or retract when they make contact with a person or object. More modern systems [2101 and 2111 Wilson] use a large number of invisible light rays to detect people or objects in the doorway and reverse or stop the doors without having to make physical contact. Door operators contain devices which limit the amount of closing force. Newer systems are better able to keep the closing force consistent even under unusual conditions such as the "stack effect" which can cause heavy air movement in elevator shafts. Interlocks on the hoistway doors help assure that the elevator cannot leave a landing unless the doors are fully closed and secured. Should the doors be forced open, the interlock circuit will be broken, causing the elevator to immediately stop. Various switches in the elevator shaft detect the presence of the car at certain stages of its journey. They initiate slowdowns and stops at the proper points, and help prevent overtravel in the up or down direction. To discourage the very dangerous practice of passengers trying to open the door of a stalled elevator, door restraints can allow normal operation of the door when the car is near the floor level, but will restrict forcible movement of the door when the car is away from the floor. The emergency evacuation hatch on most elevators is designed to be opened only from the outside, by trained emergency personnel. This too is intended to help prevent any passenger from gaining access to the dangerous elevator shaftway. Buffers, located in the "pit" below the car, serve to cushion any unplanned travel below the lowest landing. In the elevator cab you'll find several items to help increase safety. An emergency alarm switch will sound an alarm when activated by a passenger. Additionally, an emergency telephone or intercom can serve as a link to assistance if the car should stall. And, in the event of a power failure, emergency lighting maintains illumination for hours. In some systems, emergency power is available to permit movement of the elevator and evacuation of the passengers. In many elevator systems [including Colonial Place] a special fire emergency system is installed. It may be manually activated, or may respond to smoke sensors in the building. If activated, the system returns the elevator to the main floor, open the doors to allow passengers to exit, and makes the elevators available to emergency personnel. Revised January 2009 29 HEATING VENTILATION AND AIR CONDITIONING (HVAC) The heating, ventilation and air conditioning (HVAC) system at Colonial Place is controlled by a sophisticated energy management system. This computerized system has been designed to ensure optimal tenant comfort and building operating efficiency. However, should you find the working environment to be uncomfortable, please notify the Property Management Office and the condition will receive prompt attention. HVAC service is provided from 8:00 a.m. to 6:00 p.m. Monday through Friday and from 8:00 a.m. to 1:00 p.m. on Saturday. To request after hours HVAC, contact the Property Management Office as soon as possible but before 3:00 p.m. on the afternoon that service is required, and by 12:00 noon on Friday for weekend service. The current charge for after hours HVAC is $35.00 per hour per floor (unless otherwise specified in the lease). This charge reimburses the building for the cost of operating the HVAC system, and is subject to change. Revised January 2009 30 KEYS Four suite keys will be provided free of charge to each tenant. Additional keys may be obtained for $2.00 per key. Please direct any key requests to the Colonial Place Management office. All locks must be keyed to the Colonial Place building key system. This is to allow entry by the night cleaning staff and by engineering staff in the event of an emergency. If Kastle Security proximity cards are needed, please contact Kastle at (703) 524-7911. Cost for Kastle cards is currently $10.00 each. Revised January 2009 31 GRAPHICS / SIGNS A building directory is located in the main lobbies of Buildings I, II and III. Tenants located in given building will receive listings on their respective directory. Each tenant will receive one strip identifying the firm name and suite number. Each tenant will also receive one directory strip per 1,000 SF of rentable space for the listing of partners, principals, etc. Replacement directory strips can be ordered from the Management Office for a small charge. Each tenant suite entry door will receive a sign with the firm name in the building standard graphics. Ordering instructions for tenant graphics must be in writing to the Management Office. Ordering signs takes at least several weeks, so please make sign requests as soon as possible. If a tenant changes its name, Tenant must purchase a building standard sign at tenant’s cost. Paper signs are not permitted. If the name is different than that on the lease, tenant will be required to submit a “Building Directory/Suite Signage Request Form” detailing the relationship between the legal tenant and the company name on requested sign. See Tenant Forms section Any other graphics that you wish to place in the building must be approved by Property Management before being placed. We will be happy to assist you with any questions you may have. Revised January 2009 32 EMERGENCY EVACUATION PLAN SECTION A FIRE I. WHAT TO DO IN CASE OF FIRE 1. Close door to room where fire is located. 2. Alert others, then call FIRE DEPARTMENT - 911. 3. Activate building alarm by pulling the nearest PULL STATION. 4. Go directly to the nearest STAIRWELL, WALK TO THE GROUND FLOOR AND EXIT THE BUILDING. 5. Remain outside until Building Management or the Fire Department announce that it is safe to return. SAFETY TIPS 1. To travel through smoke, keep low; the air is cleaner and cooler. 2. Feel door. If hot, do not open. 3. Close door. It will slow the spread of fire. ESCAPE TIPS II. 1. Keep calm. 2. Close doors. 3. Walk to exit. 4. Don’t go back. 5. Use stair, not elevator. WHAT HAPPENS WHEN ALARM IS SOUNDED 1. The alarm is received at the off-site security monitoring station. The fire department will be summoned immediately. 2. An audible alarm will sound on the floor where the alarm is activated and on the floor above and below. The strobe lights will also flash on these three floors. 3. The elevators will go to the main lobby and stay there while the alarm is active. 4. The stairwell doors throughout the building will automatically unlock to allow access from either side of the door. 5. A member of the engineering staff will be sent to investigate the cause of the alarm. 6. When the fire department arrives, the fire chief will go directly to the fire control room where he will direct emergency operations. Revised January 2009 33 III. FIRE LIFE SAFETY FEATURE For your safety and well-being, Colonial Place is equipped with the following safety features: Pull Stations - You will find a red pull station conveniently located by each stairwell entrance. When the pull station is activated, you will hear an audible alarm and see the strobe lights flashing. Should you hear this alarm, or see the strobe lights, do not hesitate to evacuate the building. Fire Extinguishers - Fire extinguishers are located by each stairwell. Please become familiar with their location and operating instructions. Stairwells - Your evacuation route will lead you to a fire rated stairwell. Take a few minutes to learn the location of the stairwell nearest to your normal working location. It would be a good idea to locate the other stairwell a well. Each tower stairwell is equipped with a phone for communication with the security monitoring service. Intercom stations are located on levels 8 and 3. Push the button on the handset to call security. Sprinkler System - The building is fully sprinklered. Sprinkler heads are located in the ceiling. Smoke Detectors - A network of smoke detectors provides an early warning system for the entire building. Fire Control Room - From the command center located in the main building lobby, the fire chief can direct emergency operations. All alarms are displayed there. IV. FIRE WARDENS We ask that one person from your staff be appointed as a fire warden. Ideally, this should be the person who has been assigned to communicate with the building management on an ongoing basis. The fire warden has the following responsibilities: During a fire emergency: Checks to see that everyone has evacuated. Leaves with an employee roster. Is the last one out. Regroups with all co-workers at a pre-determined location and checks off roster. Communicates with building staff. In preparation for a fire emergency: Maintains employee roster. Plans for the evacuation of handicapped persons. Advises co-workers of changes in procedures. Revised January 2009 34 V. FIRE PREVENTION Please follow the following precautionary steps: VI. 1. Flammable or combustible supplies should be stored in metal cans or safety containers. 2. Extension cords in lieu of permanent wiring are not recommended. If used, they are required by law to be of three prong construction. 3. Appliances and cords should be kept in good repair. 4. Use caution when disposing of cigarettes, cigars and pipe ashes. Never empty warm ashes into trash cans. 5. Additional appliances, particularly space heaters, should not be used without the building management’s authorization. The building was designed to carry a normal electrical load; overloading may result in an electrical fire. 6. Never use water on electrical, oil or grease fires. SURVIVING A FIRE In a life threatening situation your survival may depend on one or more of the following tips: 1. REMAIN CALM. 2. Never use an elevator. 3. Open all doors carefully. A warm door should not be opened. 4. Stay low in smoke filled areas. 5. It trapped, seek safety in a room with a window. Close all doors to slow the spread of fire. Seal cracks around doors and vent openings with wet towels, clothing, etc. and wait for rescue or instructions. Revised January 2009 35 SECTION B BOMB THREAT 1. When a bomb threat is made over the telephone, obtain the following information from the caller: a. Exact location of the device; b. Time set for explosion; c. Description of the device; d. Reason the caller has placed the bomb; e. Exact words used by the caller. 2. Keep this information as confidential as possible. 3. Notify the Police Department. Call 911 4. Notify the Property Management Office at (703)527-9444. Once Colonial Place management has been notified of a bomb threat, it is our policy to advise your firm’s manager or officer. It is up to the manager or officer to decide whether it is appropriate to evacuate the office. In the event that you are asked to evacuate the building, move away from the building to allow for the clear passage of emergency personnel. Do not re-enter the building until clearance has been given by the Building Management or the Police or Fire Department. SECTION C HEART ATTACK, STROKE, OR ILLNESS In the event that someone in your office should have a heart attack or a stroke, please do the following: 1. Call an ambulance - 911. Tell the emergency operator to send an ambulance. 2. Notify the Property Management office at (703) 527-9444. A member of the building staff will meet the ambulance crew and direct them to a waiting elevator. From there the crew will be taken to the floor of the stricken person. Revised January 2009 36 SECTION D TORNADOES Although the occurrence of tornadoes is rare in this area, it can happen. The instructions given below should be followed: 1. Move away from the perimeter of the building. 2. Close the door to all exterior offices. 3. Go to the center of the building. 4. Sit down and protect your head with your arms. 5. Do not evacuate the building. 6. Do not use the elevators SECTION E POWER FAILURE If the building power supply is interrupted, the emergency electric generator will activate within a matter of seconds. The generator will generate sufficient electricity for limited elevator operation and emergency lighting. Colonial Place Management will keep you apprised of any information from Virginia Electric Power regarding the status of the power failure. SECTION F ELEVATOR FAILURE Refer to Pages 27 - 29 of this Manual. SECTION G CIVIL DISTURBANCES Should a riot or civil disturbance start outside the building, the security staff will immediately secure all entrances to the building. The police will be notified. We will keep you informed. If a disturbance should occur in the main lobby, all elevators will be turned off at the first floor and the police will be summoned. Revised January 2009 37 BOMB THREAT CALL CHECKLIST Date of call: ____________________________ Time of call: _________________________ WHEN YOU RECEIVE A BOMB THREAT 1. 2. 3. 4. 5. 6. Keep the caller talking as long as possible. REMAIN CALM! Fill in the following form After hanging up, immediately call *57 to trace the call Call 911. Call the Property Management Office at (703)527-9444 QUESTIONS TO ASK: When is the bomb going to explode? _______________________________________ Where is the bomb right now? _____________________________________________ What kind of bomb is it? __________________________________________________ What does it look like? ____________________________________________________ Why did you place the bomb? _____________________________________________ Where are you calling from?_______________________________________________ Who are you? _____________________________________________________________ Exact words of caller?_____________________________________________________ _____________________________________________________________________________ DESCRIPTION OF CALLER'S VOICE: Male? ___________________ Female? _________________ Young? __________________ Middle aged? ____________ Old? _____________________ Accent?______________________________________________________________________ Tone of voice?________________________________________________________________ Is the voice familiar? _________________________________________________________ If so, who did it sound like? __________________________________________________ Other voice characteristics? __________________________________________________ Any background noises? _____________________________________________________ Time caller completed conversation: __________________________________________ Remarks: ____________________________________________________________________ _____________________________________________________________________________ Name of person filing report: _________________________________________________ Phone number: ______________________________________________________________ Revised January 2009 38 SUSPICIOUS MAIL Handling of Suspicious Packages or Envelopes 1. DO NOT shake or empty the contents of any suspicious package or envelope. 2. DO NOT carry the package or envelope, show it to others or allow others to examine it. 3. Put the package or envelope down on a stable surface. DO NOT sniff, touch, taste or look at it or any contents, which may have spilled. Once it happens: 1. Cover the suspicious item with whatever is handy, copy paper, napkins, and evacuate the area. WASH hands well with soap and water. 2. Alert others in the area about the suspicious package or envelope. Create a list of those in the area when the letter/package was found and give it to the responding medical workers. Leave the area, close any doors and take actions to prevent others from entering the area. 3. Call 911, giving them as much information as you have. 4. Call the Management Office at (703) 527-9444 5. Shut down the effected HVAC system. 6. Tenant contacts will be asked to account for their employees, as it may be necessary to know which ones were at work and therefore exposed, and which ones were out of the office. 7. The fire department will decide, given the facts, if the area should be evacuated or quarantined. Revised January 2009 39 SHELTER IN PLACE What Shelter-in-Place Means: One of the instructions you may be given in an emergency where hazardous materials may have been released into the atmosphere is to shelter-in-place. This is a precaution aimed to keep you safe while remaining indoors. Shelter-in-place means selecting a small, interior room, with no or few windows, and taking refuge there. It does not mean sealing off your entire home or office building. Why You Might Need to Shelter-in-Place: Chemical, biological, or radiological contaminants may be released accidentally or intentionally into the environment. The important thing is for you to follow instructions from local authorities and the Building Staff and know what to do if they advise you to shelter-in-place. How to Shelter-in-Place Close your business. If there are customers, clients, or visitors in your space, provide for their safety by asking them to stay – not leave. When authorities provide directions to shelter-in-place, they want everyone to take those steps immediately, where they are, and not drive or walk outdoors. Turn on call-forwarding or alternative telephone answering systems or services. If your business has voice mail or an automated attendant, change the recording to indicate that the business is closed, and that staff and visitors are remaining in the building until authorities advise it is safe to leave. Close and lock all exterior doors. If you are told there is danger of explosion, close the window shades, blinds, or curtains. Gather essential disaster supplies, such as bottled water, battery-powered radios, first aid supplies, flashlights, batteries, duct tape, plastic sheeting, and plastic garbage bags. Select interior room(s) above the ground floor, with the fewest windows or vents. The room(s) should have adequate space for everyone to be able to sit in (10 square feet per person are recommended). Avoid overcrowding by selecting several rooms if necessary. Large storage closets, utility rooms, pantries, copy and conference rooms without exterior windows are preferable. It is ideal to have a hard-wired telephone in the room(s) you select (not connected to the phone system so it remains operational during power outages). Call emergency contacts and have the phone available if you need to report a life-threatening condition. Cellular telephone equipment may be overwhelmed or damaged during an emergency. The Building Staff will shut down the HVAC system. Bring everyone into the room(s). Shut and lock the door(s). Use duct tape and plastic sheeting to seal all cracks around the door(s) and any vents into the room. Write down the names of everyone in the room, and call your business’ designated emergency contact to report who is in the room with you, and their affiliation with your business (employee, visitor, client, customer.). Keep listening to the radio or television until you are told all is safe or you are told to evacuate. Local officials may call for evacuation in specific areas at greatest risk in your community. The Building Staff may also make announcements over the PA system. Do not leave the room until the proper authorities have advised that it is safe to leave. Revised January 2009 40 INTERNAL TENANT PLANS It is important that tenants develop their own internal plans in the event of an emergency. The Building Staff will provide assistance in the event of an evacuation or shelter-in-place, but each tenant is responsible for developing plans and training their employees for both of these possibilities. Below are some guidelines to use in developing your plans: Evacuation Plans: Tenants should assign Floor Captains for each floor they occupy. If the tenant occupies the entire floor, it is recommended that two Floor Captains be assigned for that floor, one for the East and one for the West. The responsibilities for a Floor Captain are listed below. It is imperative that all employees know where the stairwells are located, where they exit from the building and learn the stairwell numbers. In the event of an evacuation, employees should go to the closest stairwell unless instructed otherwise. Tenants should create evacuation routes for their staff, so employees know where to go in the event of an evacuation. Floor plans with the evacuation routes should be posted throughout the tenant space, especially near exit doors and elevators. Tenant evacuation routes must be flexible enough to be changed quickly as the situation dictates. Alternative routes should be pre-determined and practiced. Personnel lists with vital information for each employee should be kept current and accurate to ensure all personnel are accounted for. A pre-determined assembly area should be determined and all employees should know the location of this area. After evacuating the building, employees should go to this assembly area. A back-up assembly area should be determined in the event the main assembly area is not accessible. Ensure the assembly areas are a safe distance from the building. Establish procedures for further evacuation in case the incident expands. A head count is then taken by the Floor Captain to assure a full evacuation has occurred. The Floor Captain has to ensure they take the personnel list with them as they evacuate. The names and last known locations of personnel not accounted for should be determined and given to the Fire Department or Building Staff. Floor Captains: Each tenant should have a Floor Captain for each floor they occupy (if there are multiple businesses on a floor, there should be a Floor Captain from each business). It is equally important to have a back-up Floor Captain who will stand in if the main Floor Captain is not available. The Floor Captain will: o Disseminate information and direct the employees on their floor. Revised January 2009 41 o Communicate with the Building Staff during an emergency and provide progress reports on the evacuation. o Direct orderly flow during drills and emergencies. o Maintain an updated personnel roster with vital information for each employee. o Maintain a list of occupants with disabilities and monitor for persons with disabilities during the emergency. o Ensure all occupants have vacated the floor. o Ensure doors are closed, lights are on and electrical equipment is off during evacuations. o Go to the pre-determined assembly area to perform a head count using the personnel roster. Individuals with Special Needs: Prepare and maintain a list of all employees and regular visitors who have special needs. Ask these people in advance what assistance they will require in the event of an evacuation. Determine how the individual will be evacuated and the assistance they will require. Assign a co-worker (and a back-up in the event that person is not available) for each person with special needs to provide the required assistance. Determine a way for individual and the co-worker to connect in the event of an emergency. Either through a cellular phone, a meeting place, or some other technique, it is important to pair up as quickly as possible. Individuals with special needs should prepare an emergency information list that they carry with them in the work place. In the event the individual is unable to communicate, the list should provide instructions for their care. Shelter in Place: There is a great deal of preliminary planning that tenants must put into developing a shelter-inplace plan. Some basic steps include: Select a shelter room or rooms. This room(s) should have the fewest number of windows, vents and doors and be large enough to provide 10 square feet per occupant. Prepare a shelter kit that contains essential supplies that will be needed during a shelter-in-place. Examples include: plastic sheeting, duct tape, first aid kits, a battery powered radio, flashlights, fresh batteries, and bottled drinking water It is recommended that the shelter room have a telephone that is not connected to the phone system of the tenant, so it will remain operational in the event of a power failure. Assign an employee to check your shelter kit on a regular basis. Supplies can sometimes disappear when all employees know where the shelter kit is stored. Batteries for the radio and flashlight should be kept fresh. Revised January 2009 42 Assign employees to specific shelter rooms. Plan for extra space in each shelter room to fit visitors and employees who cannot make it to their assigned shelter room. Employees cannot be forced to shelter-in-place. Therefore, it is important to develop your plan to maximize the cooperation and determine if all employees will shelter or if some will leave the building. Develop an accountability system. You should know which employees and any visitor who are in your space if an emergency develops. Visitors should be informed if your company decides to shelter-in-place. Drills should be planned and executed on a regular basis. Afterwards, employees should critique the drill. The following is a sample shelter-in-place plan developed by the National Institute for Chemical Studies. This sample is for reference purposes only. Each tenant should develop their own plan that best suits its needs. Revised January 2009 43 SAMPLE PLAN Shelter-In-Place Plan for ABC Company, Inc. In the event that a shelter-in-place is advised for the area including the ABC Company, all persons in the building will be notified that ABC Company is preparing to shelter-in-place and that all doors will be locked after 3 minutes. All employees and visitors must decide whether to shelter-in-place at ABC Company until the “all clear” is announced or whether they will leave the premises within 3 minutes. After that time, no one will be allowed to break the seal on the building until the “all clear” is announced. Shelter-In-Place Procedures Procedure Listen for announcement on radio or TV Responsible Party Ms. Grey (back-up is ______) Announce to employees and visitors that a shelter in place has been advised and that the sheltering plan should be implemented immediately Mr. Brown (back-up is ______) Take employee roster and visitor sign-in sheets to the shelter area Ms. Green (back-up is______) When intercom announces shelter in place, immediately turn off all air handling equipment Building Staff When 3 minutes have elapsed, place sign on outside and lock all outside doors Mr. Black (back-up is _____) Ascertain presence or whereabouts of all persons on employee/visitor sign-in sheets Ms. Silver (back-up is ______) Seal windows and vents with plastic Mr. Yellow (back-up is ______) Monitor radio broadcast for emergency messages Ms. White (back-up is ______) Employees will leave the shelter room and immediately go outside the building to prearranged meeting area Mr. Orange (back-up is ______) Revised January 2009 44 SHELTER-IN-PLACE CHECKLIST _______________________ Responsible Employee Checklist current as of: _______________________ Alternate Employee ______________ (date) When a shelter in place advisory is issued, the responsible employee (e.g., receptionist) shall: Announce, “All employees and visitors – A shelter-in-place advisory has been issued. All employees and visitors should leave your current area and proceed to the first floor break room. Employees should make sure office windows and doors are closed before leaving.” Locate a cellular phone (from executive suite or sales office) and employee/visitor signin sheets and take them to the shelter in place room (break room). Determine from sign-in sheets whether all employees and visitors are accounted for. All employees and visitors should be in the shelter in place room within 3 minutes. If all signed in persons are not in the shelter room within 3 minutes, notify the President. When the “All Clear” is issued, take the sign-in sheets and leave the shelter room. Proceed to the pre-arranged meeting area outside the building. Account for employees and visitors using sign-in sheets. Report any discrepancies to the President. When the building has been ventilated, return to the building and replace the cellular phone and sign-in sheets. Revised January 2009 45 CONTACT INFORMATION Emergency Services: 911 Joint Operation Command Center for DC Metro Police Department: (202) 727-9909 Joint Terrorism Task Force (FBI): (202) 278-2000 Arlington Police Non-Emergency - (703) 558-2222 DC Office of Emergency Management Agency: (202) 727-6161 Metro Transit Police: (202) 962-2121 US Capitol Police: (202) 224-5151 US Park Police: (202) 619-7910 Arlington Fire Department: (703) 558-2222 Center for Disease Control and Prevention: www.bt.cdc.gov US Department of Energy: www.energy.gov US Department of Health and Human Services: www.hhs.gov Federal Emergency Management Agency: www.fema.gov Environmental Protection Agency: www.epa.gov/swercepp John Hopkins University: www.hopkins-biodefense.org Revised January 2009 46 SMOKING POLICY The Colonial Place smoking policy adheres to the Arlington County ordinances on smoking. Smoking is prohibited in the buildings and garage. This includes the main lobbies, elevator lobbies, stairwells and restrooms. Ashtrays are provided at the exterior of the buildings away from the main entrances. Revised January 2009 47 LOST AND FOUND Items that are found on the premises are usually returned to the Building Management Office. Please contact the office for any lost items. Revised January 2009 48 BUILDING SECURITY Security guards are present at Colonial Place 24 hours per day. Their purpose is to monitor activity in the building and to assist with access control. Three guards are on duty Monday thru Friday from 8:00 a.m. to 4:00 p.m., two guards from 4:00 p.m. to 12:00 midnight and one guard from 12:00 midnight to 8:00 a.m. One guard is on duty on Saturdays, Sundays and holidays. After hours access to the building is available with the use of the Kastle security access card. For more information, please read the “Building Access/After Hours Entry” section If you have any employees who work late, please inform them that a security guard will be happy to escort them to their vehicles in the garage. To arrange for an escort to the garage, please call the security desk. Security Desk Phones: Building One (2111) 703 243-9122 Building Two (2101) 703 243-0201 Building Three (2107) 703 465-2848 Security Cell Phone (24/7) 703 868-0509 If the guard is not at the desk, please contact him/her on the cell phone at (703) 8680509. Please be aware that the guards are not allowed to escort anyone off of the Colonial Place property. Revised January 2009 49 YOUR ROLE IN SECURITY Many office thefts and crimes against persons occur during regular business hours. Such crimes are usually perpetrated by persons under the pretext of legitimate business. A large number of offenses are also committed on weekends when buildings are closed to the general public. Many of the weekend burglaries indicate a laxity on the part of persons in control of keys and security cards. Investigations of these offenses indicate that many of the crimes would not have been committed if the office personnel had been alert to strangers or had taken a few simple precautionary steps. These types of offenses cannot be reduced without your assistance. You can protect yourself and your belongings by recognizing that certain precautions can prevent crime before it occurs. The following reminders can improve the security of your individual space as well as the common areas of the building: 1. Never leave your reception area unattended. Do not allow visitors or delivery personnel to pass beyond the reception area unless they are known to the receptionist who is aware of the nature of their business. Consider installing a door chime to ring whenever a suite door is opened. 2. Beware of repair personnel attempting to pick up a machine for repair. Question the person, obtain identification and check with his/her office for verification. Be alert to uniforms and name badges. Reputable service company employees wear uniforms and most have photo ID’s. Also, you should be aware of any scheduled work in advance. Confirm when not. 3. Never leave purses, wallets or other valuable items on or under desks. Keep these items out of sight, preferably not in the bottom desk drawer. Use a file cabinet or closet away from the reception area. 4. Do not keep cash or stamps in an unlocked drawer. 5. Do not carry large sums of money. Do not leave your wallet in a jacket hung over your chair or behind your door. 6. Never leave a combination safe on a day-lock position. Thieves will always turn the dial back to zero if it is in a day-lock setting. Spin the dial when locking the safe. 7. Never allow visitors in storage areas without an escort. 8. Be alert to persons who enter an office under the pretext of seeking employment. Keep them in your sight at all times and ask them to begin filling out an application while you contact your personnel manager. 9. Immediately report all suspicious persons, peddlers, or persons purporting to be canvassing to management personnel or call the Police at (703) 558-2222. Do not attempt to apprehend or detain these persons. 10. Always secure your automobile by locking all windows and doors. Do not leave valuables in the car. If you are working late, please park near a light. 11. Have your car keys in your hand when leaving the office so you may immediately enter your vehicle. Be sure to lock your doors once inside. 12. Quietly leave if you are surprised by an unauthorized person in your suite. Call the Police at 911. 13. Ask unknown persons attempting to follow you into the building during security hours to Revised January 2009 50 use their own card in the reader or instruct them to use the Kastle phone for assistance. 14. Be alert for strangers loitering in the hallways, restrooms, elevators and stairwells. Restrict issuance of restroom keys. Report all suspicious activity. 15. Do not enter an elevator if it is occupied by a suspicious looking person. Wait for another elevator or walk away. 16. If the locks on your suite doors or restroom doors malfunction, notify Building Management. 17. Do not keep valuable equipment or moveable belongings near suite doors. Record all equipment serial numbers. Maintain continuous, updated inventory. 18. If keys are lost, request a change of the locks. 19. Engrave your firm’s federal tax identification number on all valuables. This will help speed their identification upon recovery and ensure their return to you. Photograph items that cannot be engraved. 20. Control the issuance of security cards and keys. Contact Kastle every 6 months to update your card access list. 21. Report all lost cards to Kastle immediately so that they can be canceled, prohibiting use by unauthorized persons. 22. Secure your suite alarm system at the end of the day, if applicable. 23. When working late, always lock your door and secure your suite alarm system from inside. Let someone know that you are working late. 24. Be certain that your employees who require after-hours access to the building are given Kastle cards and security system keys. 25. If you are the victim of a robbery, cooperate with the criminal by relinquishing your valuables. The intent of this memo is to provide useful information that can, if adhered to, help in our efforts to deter crime but by no means will guarantee prevention. Revised January 2009 51 BUILDING RULES AND REGULATIONS Landlord reserves the right to: (a) amend, modify, or rescind any of these Rules and Regulations, and (b) make such other Rules and Regulations as in its judgment are necessary for the operation of the Building, and Tenant will be bound by these and all future Rules and Regulations. 1. Tenant may not: (a) obstruct sidewalks, doorways, vestibules, halls, stairways, or other areas, (b) place refuse, furniture, boxes or other items therein or (c) use such areas for any purpose other than ingress and egress to and from the Premises. Canvassing, soliciting and peddling in the Building are prohibited. Smoking is prohibited in the buildings and garage. 2. Tenant may use plumbing fixtures and appliances only for the purposes for which constructed, and may place no unsuitable material therein. Tenant shall repair or replace appliances at Tenant's cost and in the event of misuse; Tenant shall repair or replace such fixtures and appliances at Tenant's cost. If Tenant fails to make such repairs or replacements, Landlord may do so, and Tenant shall pay the cost thereof on demand as Additional Rent. 3. Tenant may not paint or place any signs or notices on any windows or doors or in other parts of the Building, without Landlord's prior written approval (which Landlord may withhold in its sole discretion) of the design and placement. Without notice to Tenant, Landlord has the right to remove all unapproved signs at Tenant's expense. 4. Tenant will not do, or permit anything to be done in or about the Building, or bring or keep anything therein, that increases the rate of fire or other insurance on the Building or increases the possibility of fire or other casualty. Tenant may not use or keep in the Building any inflammable or explosive fluid or substance (including natural Christmas trees and combustible ornaments), or any illuminating materials. 5. Landlord may prescribe the weight and position of heavy equipment or objects which may over stress any portion of the floor. Tenant will repair all damage to the Building from the improper placing of heavy items at its expense. 6. Tenant will notify the Building manager when safes or other heavy equipment are to be taken in or out of the Building, and will move same only with Landlord's written permission and in accordance with Landlord requirements. 7. Suite entry doors, when not in use, will be kept closed. 8. All deliveries must be made via the service entrance and service elevator, when provided, during normal working hours. Tenant must obtain Landlord's written approval for any delivery after normal working hours. All moving must be conducted after normal working hours, and the manner (including any moving company to be used) approved in advance by Landlord, which approval shall not be unreasonably withheld so long as Tenant is not in Default under the Lease. 9. and clean. Tenant will cooperate with Landlord's employees in keeping the Premises neat 10. Tenant will not cause or permit any improper noises in the Building, or allow any unpleasant odors to emanate from the Premises, and will not interfere with, injure or annoy other tenants or their invitee. 11. No animals are allowed in or about the Building. 12. At Tenant's cost, Landlord will dispose of crates, boxes or other large items throughout the business day. Landlord is responsible for the removal of waste generated by normal office operations only. Revised January 2009 52 13. Tenant may not operate any machinery, other than ordinary office machines such as personal computers, typewriters, and calculators, without the prior written consent of Landlord. No space heaters or fans are allowed. 14. Tenant must comply with all emergency and safety procedures established by Landlord, the fire department, or any other governmental agency having jurisdiction over the Building, including, without limitation, participation in periodic drills, familiarization with emergency procedures and the designation of individuals responsible for the implementation of emergency action. Landlord has the right to evacuate the Building in the event of an emergency or catastrophe. 15. No bicycles, motorcycles or similar vehicles are allowed in the Building or any part thereof with the exception of the garage or Landlord designated areas. 16. Tenant may not insert any nails, hooks, or screws into any part of the Building, except as approved by Building maintenance personnel. 17. Tenant may not distribute any food or beverages from the Premises without the prior written approval of the Building manager. 18. Tenant may not place any additional locks on or re-key any doors without the prior written consent of Landlord. Landlord will supply two (2) keys to the Premises, and Tenant may obtain additional keys from Landlord at a fee determined by Landlord. Tenant may not otherwise obtain duplicates of such keys. Tenant must surrender all keys upon termination of this Lease. Tenant will give Landlord the combination to any vault. 19. Tenant will not locate furnishings or cabinets adjacent to mechanical or electrical access panels or over air conditioning outlets, and Tenant shall pay on demand as Additional Rent the cost of moving such furnishings for servicing such units. Building personnel will perform any repairs on or replacements of the lighting and air conditioning equipment of the Building. 20. Tenant will comply with any parking rules and regulations. 21. Tenant may not use the Premises or any part of the Building for residential purposes or for overnight lodging. 22. Tenant will not place vending machines in the Premises. 23. Tenant must obtain Landlord's prior written approval (which Landlord may withhold in its sole discretion) for installation of window shades, blinds, drapes or other window treatments. At Tenant's expense, Landlord has the right to change any unapproved window treatments without notice to Tenant. 24. Tenant will not make any changes or alterations to any portion of the Building without Landlord's prior written approval (which Landlord may withhold in its sole discretion). All such work shall be done by Landlord or by contractors approved by Landlord. Tenant shall pay to Landlord on demand as Additional Rent all costs incurred as a result of such changes or alterations, including, without limitation, the cost of freight elevator usage, utilities, contractors' fees and administrative/ supervisory costs. 25. Tenant must use a rigid chair mat under all chairs mounted on rollers or casters to protect the flooring. 26. Tenant will not ask building personnel to perform such functions as furniture moving, deliveries, picture hanging, or other similar tasks not related to the general operation of the Building. Revised January 2009 53 27. Tenant will comply with all procedures for the security and safety of the Building, including without limitation, the manner of access to the Building after normal business hours, keeping doors to Tenant areas locked and cooperating with all reasonable requests of Building security personnel. 28. Before leaving the Premises unattended, Tenant shall close and lock outside doors, turn off lights, coffee pots, and office equipment. Tenant shall pay for any damage resulting from failure to do so. 29. Tenant may use a microwave oven and appliances of the type commonly used to prepare coffee and tea in the Premises; provided, however, that no offensive cooking odors shall be allowed to escape the Premises (for purposes hereof an offensive odor shall be deemed to be offensive if it is complained of by another Tenant). 30. The Building has been designated as a non-smoking building. Tenant shall comply and shall cause its employees to comply with this prohibition and applicable non-smoking ordinances. 31. Landlord may refuse admission to the Building outside of ordinary business hours to any person not known to the watchman in charge or not properly identified, and may require all persons admitted to or leaving the Building outside of ordinary business hours to register. Any person whose presence in the Building at any time shall, in the judgment of Landlord, be prejudicial to the safety, character, reputation and interests of the Building or its tenants may be denied access to the Building or may be ejected therefrom. Landlord reserves the right to exclude or expel from the Building any person who in the judgment of Landlord is intoxicated or under the influence of liquor or drugs or who violates these Rules and Regulations. In case of invasion, riot, public excitement or other commotion, Landlord may prevent all access to the building during the continuance of the same, by closing the doors or otherwise, for the safety of the tenants, the Building and protection of property in the Building. Landlord may require any person leaving the Building with any package or other object to exhibit a pass from the tenant from whose premises the package or object is being removed, but the establishment and enforcement of such requirement shall not impose any responsibility on Landlord for the protection of any tenant against the removal of property from its premises. Landlord shall not be liable to any tenant for damages or loss arising from the admission, exclusion or ejection of any person to or from any tenant's premises or the Building under the provisions of this rule. 32. For the purpose of allowing proper heating and cooling of the Premises, Tenant shall maintain normal business conditions in the Premises. “Normal business conditions” (as used herein and in Section 5.2 of the Lease) are: (a) One person per 150 square foot average occupancy per floor; (b) Five (5) watts per square foot for Tenant lighting and power use average per floor; (c) Light colored blinds, fully drawn and slats at 45 degree angle coincident with peak sun lead or equivalent solar barrier. Revised January 2009 54 STATEMENT OF DISCLAIMER The Landlord reserves the right to change the preceding at any time without prior notice. In the event of any conflict between information presented in this manual and any section of your lease, the language in your lease will prevail. Revised January 2009 55 BUILDING DIRECTORY/SUITE SIGNAGE REQUEST FORM To request listings on the building directory or suite signage, please complete this form and have it signed by an authorized officer of your firm. Submit the completed form to: Lincoln Property Company 2111 Wilson Boulevard, Suite 225 Arlington, VA 22201 Your request will be reviewed by Management to determine whether it will be granted or denied. 1. Tenant’s (or Approved Existing Subtenant’s) Name (as it appears on the lease/sublease): __________________________________________________________________ 2. Name(s) requested to be added (or deleted) to building directory or suite signage: Name Suite Number ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ 3. Describe the relationship between the Tenant (or existing Subtenant as the case may be) and the Persons or Company names in item 2 above: ___________________________________________________________________________________ ___________________________________________________________________________________ ________________________________ Are any of the persons or Company names in item 2 either a Subtenant or an Assignee of the Tenant/Subtenant requesting the change? ______________Yes _________________ No 4. AUTHORIZATION AND ACKNOWLEDGEMENT. I am authorized to sign this form on behalf of the Tenant (or approved existing Subtenant). I understand that the Landlord’s approval of this request will not result in waiver of any rights under the lease or under any applicable law, nor will the Landlord’s approval of this request constitute its acceptance of any person or entity listed in item 2 as Subtenant or Assignee of any part of or all of the leased premises. Tenant/Existing Subtenant: ________________________________ By: Name: Title: Date: ________________________________ ________________________________ ________________________________ ________________________________ Revised January 2009 56 TENANT CONTACT FORM Date: Company Name: Main Phone #: Est. # of Employees: Emergency Contact: Name: Office Phone #: Home Phone #: Cellular Phone #: Email Address: Emergency Contact (Back-Up): Name: Office Phone #: Home Phone #: Cellular Phone #: Email Address: Floor Captain: Name: Office Phone #: Home Phone #: Cellular Phone #: Email Address: Assigned Location: Floor Captain: Name: Office Phone #: Home Phone #: Cellular Phone #: Email Address: Floor Captain: Name: Office Phone #: Home Phone #: Cellular Phone #: Email Address: Assigned Location: Floor Captain: Name: Office Phone #: Home Phone #: Cellular Phone #: Email Address: Floor Captain: Name: Office Phone #: Home Phone #: Cellular Phone #: Email Address: Assigned Location: Floor Captain: Name: Office Phone #: Home Phone #: Cellular Phone #: Email Address: Assigned Location: Assigned Location: Assigned Location: Location of evacuation assembly area: Back-up location assembly area: Does your company have a shelter-in-place plan (yes/no): If yes, list the location(s) of shelter-in-place area(s) and phone #s (if available): Please list the names of any employees or regular visitors who have special needs and identify the needs and the individual’s office location within the suite: Revised January 2009 57 FREIGHT ELEVATOR REQUEST _______________________ Company Name ______________ Building/Suite _____________ Date Moving Date: ____________________ Time period freight elevator will be needed: ___________________ Name of Moving Company: ___________________________________________________________ Moving Co. Address: _________________________________________________________________ Phone: ___________________________________ Email: ___________________________________ The representative for your account is: ____________________________________ The freight elevator is reserved on a first request basis, and it is the only elevator to be used in moving. The elevator may be reserved for the following hours: Weekdays: after 5:00 p.m. Weekends and Holidays: All day Please advise the moving company that they will be required to provide evidence of insurance to you and the Management Office. Moving must take place through the loading dock at the service entrance to the building. Tenants are not allowed to move items through the lobby due to potential damage to the premises and inconvenience to other tenants and guests. An inspection will be required before and after you move. You will be responsible for any damage made by the movers. Upon the arrival of your merchandise, call the Management Office at (703) 527-9444 and together complete the pre-move walk through. Upon completion of the move alert the office or the engineer on duty to perform the post-move inspection. Inform your moving company that they are required to comply with the moving policy in Section III of this manual. Revised January 2009 58 FITNESS CENTER WAIVER OF LIABILITY – COLONIAL PLACE 1. I am 18 years of age or older. 2. I am in good physical condition and am able to use the facilities and equipment at the Center, and to participate in exercise and fitness activities available therein. I will do all exercise and participate in all activities at the Center at my own pace and at my own risk. I understand that the Center is unmanned and unsupervised and that, as a result, there is no medical personnel or any type of assistance, supervision or security provided in or to the Center to assist or protect me, or anyone else from any harm. I acknowledge that the hours of operation of the Center are 6:00 a.m. – 10:00 p.m. Monday through Sunday. 3. I understand that 2111 Wilson Boulevard, Inc. do not represent that their employees, personnel or agents have expertise in diagnosing, examining or treating medical conditions of any kind or in determining the effect of any specific exercise on such medical condition. 4. I agree and acknowledge that 2111 Wilson Boulevard, Inc. and its successors, assigns, employees, shareholders, members, agents, managers, officers, contractors and tenants (collectively, “landlord”) shall not be liable for any claims, actions, causes of action, damages, expenses, costs or liabilities of any kind related to or arising from the Center or my use thereof (including, without limitation, any claims or damages related to any injury, illness, harm, death, property damage or other loss) (collectively “losses”) regardless of the cause therefore, unless such losses shall have resulted solely and directly from the gross negligence or willful misconduct of landlord. To the extent permitted by law, I hereby waive on my behalf and on behalf of anyone claiming by, through, or under me any claim or cause of action against landlord relating to any such losses, unless such losses shall have resulted solely and directly from the willful misconduct of landlord. In addition, I hereby agree to indemnify and hold landlord harmless from and against any expenses, costs, liabilities or costs (including reasonable attorneys fees) associated with any claims or cause of action brought by me or any third person related to any such losses, except to the extent that such claim or cause of action is determined to result directly and solely from the negligence or willful misconduct of landlord. 5. I further grant permission for first aid to be given to me in an emergency, and agree that I will be solely responsible for any medical costs which may arise as a result thereof or as a result of my use of the Center and/or the equipment and facilities located therein. 6. I acknowledge that I have received and read a copy of the rules and regulations governing the use and hours of operation of the Center and the equipment and facilities located therein. I agree that I will fully comply with the Rules and Regulations as posted now or in the future and all terms of this agreement. 7. I will not bring in any guests who are not tenants of Colonial Place. 8. 2111 Wilson Boulevard, Inc. has no liability for lost or stolen personal property. 9. Violations of rules, abuses of equipment, or improper behavior, will, at the sole discretion of 2111 Wilson Boulevard, Inc. and operators, result in the immediate revocation of the privilege of using the Fitness Center. _____________________________________ Employer Name ________________________________________ Employee Name (Please Print) _____________________________________ Suite Number ________________________________________ Signature _____________________________________ Telephone ________________________________________ Date _____________________________________ Kastle Card Number Male:____________ Female:_________________ Revised January 2009 59 KEY REQUEST _______________________________ Company Name _____________ Suite ____________ Date Please indicate the number of keys you will need. Return this order form to Lincoln Property Company, Suite 225 for processing. No. Keys ________ Main Suite entrance door ________ Other Suite entry (keyed same as main door? Y- N) ________ Restroom - ladies ________ Restroom - men ________ Other ________________________ Requested by: Received by: Signed: Signed Title Title Revised January 2009 60