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Mariana GALLARDO Communication processes in the public space The communication processes as a civic renewal agent in the public space Regina Pedestrian Cultural Corridor case study Mariana GALLARDO MORALES Communication Sciences Study Center. Social and Political Sciences Faculty. Universidad Nacional Autónoma de México. Circuito Mario de la Cueva s/n, Ciudad Universitaria, 04510, México, DF. +5215514856186, [email protected] Keywords: public space, civic renewal, communication processes. Abstract The public space can function as a change and emancipation agent owing to the communicative interactions that take place within it. This work analyzes a case of transformation of the public space in the Historic Downtown of Mexico City and its impact in the social relations. Introduction Mexico City is one of the most heterogeneous cities, but also there are undeniable social gaps. These relations are reflected in the shape of the city: with a horizontal expansion that insolate the most disadvantaged sectors form the urban vitality and luxury residential areas that look to get away from the urban chaos. However, there are still places where the encounter between people from different social sectors is possible, where social distances fade a little and physical space allows that very distant sectors interact in equal terms, at least briefly. This work is based on the idea that the public space can work as a catalyze for social and communicative interaction because its inherent qualities –mainly the universal access– allow a symbolic exchange between heterogeneous actors; this way, contributing to the construction of the individual and collective identity and to a more democratic society grounded in the participation and argumentation, and where the involved actors can overcome their initial subjectivity and reach an agreement founded on a consensus and reflective thinking. The main goal of this study was to analyze how the public space can function as a change and emancipation agent owing to the communicative interactions that take place within it. This objective was complemented with the following ones: Mariana GALLARDO Communication processes in the public space To understand the city and the public space as a participatory and civic process. To get to know the social relations throughout the spatial relations. To analyze a case of transformation of the public space in Mexico City, to define its physical and social conditions and to document the physical changes and their impact in the social interactions, as well as to diagnose achievements and failures. In order to fulfill the objectives, and after define the theoretical framework, a field research was done in “Regina Pedestrian Cultural Corridor” located at the Historic Downtown of Mexico City. The hypotheses that guided this research are the following: H1. If the conditions of the public space are favorable, the intersubjective interactions will increment. H2. The communicative interaction in the public space strengthens the community and the individual subject. H3. The relationships in the public space reflect the values of a society. Each or the variables of the hypothesis was analyzed regarding Regina corridor. The research was qualitative and the techniques used were bibliographic documentation, collection of demographic data, participant observation and interviews. The city: a social construction The city arises as a result of the social and production relations expressed in the geography of the human settlements. The infrastructure is altered in order to serve efficiently to the existing relations; the cities are made up by the life preformed within them (Rizo, 2004, p.214). Through the uses, contributions and manifestations of the inhabitants, a city acquires its identity. In accordance with the above, this study considers that the city is made up of physical infrastructure as well as the social relations established within the cities, a cultural infrastructure that comprises, among other things, legislations, economy, policies, cultural conventions and language (Pietsch, 2010). The cities, as a result of the evolution of society, are a communicative phenomenon, as they facilitate the emergence of new forms of interaction, dialogue and conflict. François Choay understands the city as a static support of three ways of communication: exchanges of commodities, of information and of emotions (Choay, 2009, p.206). The city is a communicative space because of its capability to establish or cut off the communications and the exchange between the actors (Rizo, 2004, p.156). Acknowledged the foregoing, it is possible to assert that the city is a producer of citizenship; this is, the possession of political, civic and social rights. Mariana GALLARDO Communication processes in the public space In the city and, to a great extent, in the public space, the fundamental rights of the citizen are displayed because these places assure the condition of equality as they work as an organizing principle of social integration, redistribution of the capital (economic, cultural and social) and political will. The citizens give value to the city when they get involved in the construction and urban management, so the urban development plans should favor the aspirations and interests of the citizens. Public Space, a space for democracy Jordi Borja sets down three basic dimensions of the public space: the political, the social and the material or physical. The first imply the universal access and, consequently, the equality and plurality of its participants. The social dimension entails the permanent interaction between the participants, so a shared reality is built. And, finally, the material dimension is the physical reality that enables the previous dimensions (Borja & Muxí, 2000). Quintessentially, the public spaces depict the cultural and social meaning of a city, as places of venue or meeting they are the stage of the citizenship and sociality (Martínez, 2003 p.5). The contact with other people generates an information offer about the social environment that allows the subject to develop himself and to establish bonds with the space and the people with whom it is shared. The opportunities of meeting and encounter allow a possibility to attain social processes and therefore strengthen the community and the democratic processes. The more frequent the encounters, the quality and level of the signification will increase. A city that benefits the public space reflects a democratic society. As Hannah Arendt asserts, the public space is an isonomy, in other words, a place where, in legal terms, everyone is equal, a space of freedom and plurality, open the unexpected act (d’Entrèves, 2014). Furthermore, the quality of the public space must be taken in account as the physical conditions beneficiate the social interactions. The mere intersections between the streets are not enough, it is necessary to create and pursue quality public spaces where the full exercise of citizenship is possible and where the inherent functions of the public space could be accomplished. The works of Jan Gehl and William H. Whyte provide some indicators of the qualities that the public spaces must have to beneficiate the social interaction; as the relationship of the space with the street, the sunlight and shadows, places to sit, trees and green areas, commerce and the triangulation of all the factors. Is important to remember that the “forms always convey values and the aesthetics is also an ethic. Underestimate the public space, its quality, its beauty and its adaptation to the preferences and aspirations of the users, beyond its specific function, is to set aside the people and contribute to the social exclusion” (Borja, 2000, p.23). Mariana GALLARDO Communication processes in the public space Action and speech in the public space For comprehending the social nature and the interaction processes performed in the public space it was used the Symbolic Interaction Theory, developed by Herbert Mead and Herbert Blumer, that holds that the individuals, in their personal and collective roles, interpret and define the others’ actions without restraining themselves just to react to them, their answer is not directly elaborated as a consequence of the others’ actions, it is based on the meaning that is confered to the actions (Blumer, 1982, p.59). The symbolic interaction –in this case within the public space– increases the reflective process, a critic activity, where the individual re-signifies itself throughout the others’ actions. In other words, the subject rebuilds itself as individual, as society and as citizen by facing or confronting actions that because of their heterogeneity –characteristic of the urban life– force him to reinterpret the objects. Furthermore, the subjects make a symbolic interpretation of the public space in accordance to particular situations and the others’ interpretations. So the communicative interaction allows to understand the physical surrounding and to provide of sense and meaning our experience in the world (Rizo, 2004, p.154), thus the use of places and spaces is an expression of symbols and emotions. In addition, the Communicative Action Theory, proposed by Jürgen Habermas, holds that when the symbolic interaction become more linguistic, this is, based on a grammatical convention, there is an evolution of the society because it is achieved a higher state of rationalization. To the extent that the consensus are reached through an argumentative discourse that replace the impositions and manipulations of the political power, it is accomplished a rationalization of the system and the life-world. This is the reason why Habermas (1999, p.208) asserts that the democratic forms are the result of the implementation of ways of generating a discourse in the political will. Therefore, the democratic ideas are a consensus achieved through a communication process whereby the society reaches a more deep conscience of itself (Habermas, 1999, p.118). Habermas accounts that the crisis of democracy is the result that the social means that should facilitate the exchanges and the display of the communicative rationality have been autotomized; in other worlds, they make circulate information but hamper the communicative relation and the interpretation activities of the individuals and the social groups (Mattelart, 1997, p.97). Civic renewal in the public space Having in account the previous theories, this investigation asserts that the public space could work as a social dispositive that facilitates the communicative interaction and, consequently, the deliberation and reflection. As a result of the universal access, the pubic space is suitable to the communicative and social interaction, it is a frame for the symbolic interaction, where because of the confrontation of interpretations between individuals and groups, there is a Mariana GALLARDO Communication processes in the public space redefinition of objects, concepts, relations and patterns of behavior (Blumer, 1982, p.59). Nevertheless, the contemporary city, accordingly to the neoliberal economic system, privileges the physical and material aspects of the city over the social relations, as well as the exchange-value over the use-value; so it encourages a retreat to the private, in the economy as in the social relations. The space expresses a social order, hierarchies and social distances (Bourdieu, 2010, p.120), the appropriation capability is a result of the economic, cultural and social capital owned by the individuals. When the market economy leads the logic, the economic capital will determine and restrict the uses and accesses. By contrast, in the democratic public space, the cultural and social capital is more important; in the public space the power of appropriation derive from the capability of speech and the relations established though it. Change and resistance in the public space. Case study: Regina Pedestrian Cultural Corridor, Mexico City Historic Downtown. With this theoretical framework, the hypotheses proposed were confronted in “Regina Pedestrian Cultural Corridor” in the Historic Downtown of Mexico City. With the aim of analyze each of the variables of the hypotheses, different techniques of social research were used: it was developed a participant observation, open interviews to the users, residents and key informants, collection of demographic data and bibliographic documentation. Regina corridor is the result of an urban intervention conducted in 2007 by the Ministry of Public Works and Services of Mexico City in partnership with the private sector that aimed the recovery of the public space and the improvement of the life quality and the urban structure through different actions like making the street pedestrian, paving, lighting, installation of benches, facade renovation and boosting of the trade and cultural activities. During the 20th century and until the beginning of the 21st, Regina Street featured a notable degradation and it was considered one of the most dangerous of the Historic Downtown. Thanks to the intervention, Regina has become one of the most attractive landmarks of the area. The intervention comprises little less than one kilometer and is divided in four sections as the perpendicular streets cross the corridor. Even all of them share some physical qualities, each segment displays a particular dynamic, strongly influenced by the commercial activities of the perpendicular streets. Nowadays, Regina lodges eighteen monumental historic buildings, more than ninety-four businesses, a playground, a church, a home for the elderly and two cultural centers, one devoted to contemporary art and the other to the memory of the victims of the state crimes in Latin America. The historic condition of the street preserves the original housing and the traditional low-income dwellings, Mariana GALLARDO Communication processes in the public space nevertheless the economic and cultural display, aftereffect of the revitalization works, have attracted young people and foreigners with a higher income. Public Space Conditions Along Regina corridor, there are buildings going from one to five floors, the physical conditions and maintenance of the buildings is diverse. Mostly, the lower floors are intended to commercial activities and the upper ones to housing, so a balanced land use is archived. Accordingly to demographics, almost all of the households have access to basic services –electricity, water, drainage– and telecommunication services. The residents of the dwellings of the street have a medium to low-income but, as previously mentioned, the intervention has attracted higher income residents. Is important to mention that even there is an unavoidable process of gentrification, it is held back because most of the residents are owners of its dwellings. Figures 1 to 4. Façades of the buildings along Regina Pedestrian Cultural Corridor. The most popular kind of local businesses are bars and restaurants, before the intervention there were few but the trade has adjusted to the demand. The restaurants serve to a wide variety of clients: from medium-low income workers to a higher profile clientele. Nevertheless, most of the residents do not consume in those places because they find them expensive. Figures 6 to 7. Restaurants and bars at Regina Pedestrian Cultural Corridor. The intervention project considered the renovation of the urban equipment as lamppost, benches, gardens, fountains, sports facilities and a playground. Currently, the equipment is in good condition, however there are stretches of the street with shortcomings, as lack of lighting or cleaning issues. Mariana GALLARDO Communication processes in the public space Regarding the cultural offer, the two cultural centers offer a program open to the public. As well, occasionally in the playground there are activities and workshops for kids and teenagers. The playground is one of the most popular places of the corridor. It offers an indoor soccer court, area for children, benches, tables and bathrooms. The place is attended all day long, not only by children and their parents, all kind of people stop by for a rest or for having lunch. A city for everyone: diversity of uses, diversity of users. In an area of five round kilometers there is a wide range of goods and services, such as schools, health centers, food markets and shopping centers. Also, there are different possibilities of urban mobility: metro stations, bus lines, private car access and parking lots, public shared bicycles and bicycle lanes. However, the pedestrian access from the west could be an unsafe spotlight to vulnerable groups and a site for vandalism, as the ‘Plaza de las Vizcainas’ is very lonely and neglected. The governing axis of the transformation project was the possibility of mixed uses, as the area presents buildings suitable for housing and also for commerce with an equilibrated density. The flow and heterogeneity of users varies along the week and time of the day. On weekday mornings there are performed a great deal of fixed activities, as delivery of products and services to the businesses, at noon the people go out to lunch and small children go with their mothers to the playground, a little later students begin to fill the bars. But the most active time is the afternoon from Thursday to Saturday, when Regina works as a meeting and entertaining space, mostly for young people. The multiple possibilities of access by different means of transport as well as from different parts of the city, added to the extensive commercial offer and the centrality condition of the Historic Downtown, contribute to a confluence of heterogeneous users. One of the factors that has changed the most and that has transformed the street dynamics is the safety, as before of the intervention Regina was a street which presented high crime rates, and accordingly to some of the interviewees some of the offenders where residents of the low-income housings of the street. This reinforces the notion that the public space does not causes the danger, rather, it is a place where the social problems become evident, as the social injustice and the inequity (Borja, 2000, p.123), and the idea that holds Pierre Bourdieu (2010, p.123) that when a place degrades its inhabitants, they degrade it in response. Even nowadays the corridor has some devises that contribute to safeness, as illumination and security guards, what has contributed the most to reduce the crime are the people in the street and the social networks between the users. Mariana GALLARDO Communication processes in the public space Figures 8 to 10. Diversity of uses and users in Regina corridor. A place of encounter The transformation of Regina Street in a pedestrian corridor has brought into contact different actors. The informal interactions in the corridor have been beneficiated through the quotidian encounter; this has forged bonds between the actors. As Jane Jacobs mentions: “The sum of such casual, public contact at a local level, most of it fortuitous […] is a feeling for the public identity of people, a web of public respect and trust, and a resource in time of personal or neighborhood need” (Jacobs, 1961, p.56). One of the merchants mentions: “Even I have worked here all my life, since the intervention I have meet more neighbors, they are not strong relationships but we meet each other and share information about the street. Before the intervention we were forgotten.” Likewise, the fixed activities and formal meetings have been beneficiated. Even the fixed activities were made regardless the physical conditions of the space; the social and communicative processes have become more complex since the intervention. This could be observed in the playground, where the mothers have created bonds between them. Regina has become a space where the encounter and simultaneity are much more likely. The accessibility, centrality, monumentality and the commercial and cultural offer, plus the diversity of uses, have made of Regina an important destination for different social groups. Figures 11 to 13. Activities preformed in Regina corridor. Although that when the symbolic interaction become more linguistic there is an evolution of the society because it is achieved a higher state of rationalization, the non-verbal communication in Regina plays a fundamental role as it contains codes of uses, access and appropriation of the space. Mariana GALLARDO Communication processes in the public space In Regina the non-verbal communications are mainly between the merchants and the neighbors. In the public space, the non-verbal communication implies to appear to the others and to share the acts; appear to the others is to claim the presence and condition as a member of the society. On the other hand, about the verbal communication in the corridor, maybe the most valuable one is a result of the plurality of actors, one of the interviewees mentions: “As new people have come, the themes of conversation have changed. Before we only talked about sports, now we talk about other things, as politics.” This remembers Hannah Arendt thought about that the plurality and heterogeneity of users is what assures the difference of perspectives, thus create new realities and relationships. Regina. A social space The life within a society contributes to a never-ceasing re-signification of the objects, and when the actors are heterogeneous the necessity of re-signification is higher as the subject faces different perspectives of the world that question its own perceptions. The identity is built socially and throughout the life in-group the individual is capable of reflect about himself and to give a meaning to the actions and objects. In the analyzed case there has been a process of reconstruction of the identity. The physical changes have contributed to dignify the space and, consequently, to the appreciation and appropriation of the space by the residents. Also, the diversity that the space congregates leads the users to the re-signification of the objects and actions. Nevertheless, it is also notable the strong identity ties between some the old residents whom express a rejection to the new actors with hostile attitudes and even violence. This could be understood by the fact that before the intervention Regina was a space of segregation and segmentation; even the conditions have changed, the modification of behavior is part of a process that requires time. This situation is comparable with the studies by Robert Putnam that hold that in short-term the diversity tend to reduce the social solidarity and social capital, however in long-term it contributes to significant cultural, economic and development benefits (Putnam, 2006, p.141). Although the possibility of political participation and involvement in decision making related to the street are still limited for the neighbors, the intervention has allowed a space of dialogue between government, society and neighbors, and even this last ones are not the ones who make the decisions, they are informed and consulted. And, even slowly, the conditions of the corridor have also promoted the relationship between the neighbors, thus archiving empathy and mutual recognition between them. In this regard Richard Sennett’s points out that the bonds in a community cannot be formed instantly, it is required time, but the city must offer the possibility of meeting and encounter, a porosity of the territory, an incomplete form, as well as a narrative possibility, so the space become democratic, not in a legal term but as a physical experience (Sennett, 2006, p.4). Mariana GALLARDO Communication processes in the public space Conclusions The physical interventions are not enough because the social relations are much more complex. The physical interventions do not increase the interactions, otherwise they intensify the relations that already exist and facilitate new encounters. More than aspire to fulfill a series of conditions, the interventions in the public space should look for a triangulation between the possible conditions, in a way that the existing conditions complement each other and if there is a deficiency they equilibrate. This was noticeable in the first part of the street that, even shares the same material qualities of the rest of the street, presents a very different social dynamic: the flow is lower, there is not commercial diversification and it does not work as a place of transit, and, consequently, these conditions affect otters, as the perception of security. Furthermore, the possibility of different uses and activities in a pleasant surrounding gives the users a sense of comfort, empowerment and choice of action, so they are more willing to establish intersubjective interactions. Even so, in the analyzed case, the communicative action is not always consumed because the symbolic interaction does not always leads to an argumentative discussion. Despite there is an intersubjective recognition many of the actions are still oriented to egocentric outcomes and to a short-term rationality. An example of this in Regina corridor is the case of the “self-destruction” of diversity with the proliferation of bars and a disloyal competition between them. Regarding the contribution of the public space to the formative function, the behavior of the children in the playground was interesting, as the kids presented changes of behavior and in their verbal language accordingly to the presence of other kids. Throughout the games the children learn to cooperate and negotiate, situations that imply reflective thinking, and they also generate a feeling of mutual identity, of nearness and shared experiences with the other children. Nevertheless, it is important to mention that some of the residents perceive that the intervention was imposed by the government without taking them in account, so they express their discontent through apathy, carelessness and disinterest. The individuals degrade the space because it highlights its dispossession and marginalization of the political and economic system. If we depart form the idea that the organization of the public space is a reflection of the societal discourse, the discourse that states Regina corridor indicates shortages, inequality, lack of legitimacy and of appropriation, but it also enunciates a new opportunity to redefine a new reality, new objectives, relationships and patters of behavior. In Regina corridor the political action is expressed by the possibility of appearance to the others, so the day-to-day actions begin to make sense. Moreover, the fulfillment of the public space demands the participation and responsibility of the citizens. For a project of transformation of the public space to Mariana GALLARDO Communication processes in the public space be successful, in addition to the technical and practical considerations, it should be constructed as a participatory process, otherwise the space lost its democratic public character: the possibility of presentation and representation References Arendt, H. (2009). La condición humana. (1st ed., 5th printing). Buenos Aires: Editorial Paidós. Blumer, H. (1982). El interaccionismo simbólico: perspectiva y método. Barcelona: Editorial Hora. Borja, J. (2000). Ciudad y ciudadanía. Dos notas. Institut de Ciènces Polítiques i Socials, Barcelona, 177, pp.30. Borja, J. & Muxí, Z. (2003). Espacio público, ciudad y ciudadanía. Barcelona: Electa. Bourdieu, P. Efectos del lugar. In: La miseria del mundo (pp. 119-124). Buenos Aires: Fondo de Cultura Económica. Choay, F. (2009). El reino de lo urbano y la muerte de la ciudad. (Urrieta, S., Trans.), Andamios. 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