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Multiple Choice 1. __________ is a largely invisible structure that coordinates human activities in broadly predictable ways. a. A role set b. Impression management c. A social structure d. Social behavior ANSWER: c POINTS: 1 REFERENCES: 115 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Chapter opener NOTES: Pickup 2. The status of physician is __________ when everyone, no matter the setting, seeks health-related advice from a person holding that status. a. an ascribed status b. an achieved status c. a master status d. a status set ANSWER: c POINTS: 1 REFERENCES: 119 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.1 NOTES: Pickup 3. Sociologists use the words social status to mean a a. role. b. rank. c. relationship status. d. position in a social structure. ANSWER: d POINTS: 1 REFERENCES: 119 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.1 NOTES: Pickup 4. Ascribed statuses result from a. chance. b. effort. c. ability. d. choice. ANSWER: a POINTS: 1 REFERENCES: 119 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.1 NOTES: Pickup 5. Achieved statuses result from a. chance. b. luck. c. fate. d. effort. ANSWER: d POINTS: 1 REFERENCES: 119 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.1 NOTES: Pickup 6. Sometimes one status in a status set is so important to a person’s social identity, it overshadows all other statuses that person occupies. That “so important” status is known as __________ status. a. an achieved b. an ascribed c. a master d. a premier ANSWER: c POINTS: 1 REFERENCES: 119 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.1 NOTES: Pickup 7. People who undergo sex transformation surgery, lighten their skin to appear to be another race, or hire a plastic surgeon to create a younger appearance remind us that a. just about anything can be an ascribed status. b. the distinction between ascribed and achieved statuses is not clear cut. c. people usually occupy more than one status. d. role and status are related concepts. ANSWER: b POINTS: 1 REFERENCES: 119 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.1 NOTES: Pickup 8. __________ can play a role in determining __________, as when women “choose” to enter a female-dominated career such as elementary school teacher, or when men “choose” to enter a male-dominated career such as car repair. a. An ascribed status; an achieved status b. An achieved status; an ascribed status c. Master statuses; ascribed statuses d. Primary groups; social statuses ANSWER: a POINTS: 1 REFERENCES: 119 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.1 NOTES: Pickup 9. Role __________ are norms about how a role should be enacted relative to another status. a. sets b. expectations c. obligations d. rights ANSWER: b POINTS: 1 REFERENCES: 120 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.1 NOTES: Pickup 10. John was born with Down Syndrome, an ascribed status that is treated as a. an achieved status. b. a role set. c. a master status. d. a role strain. ANSWER: c POINTS: 1 REFERENCES: 120 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.1 NOTES: New 11. The social status of school principal is associated with a(n) __________ that encompasses relationships with other statuses such as students, parents, teachers, and school staff. a. ideal type b. role performance c. role set d. primary group ANSWER: c POINTS: 1 REFERENCES: 120 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.1 NOTES: Pickup 12. Role __________ is a predicament in which contradictory role expectations are associated with a single status. a. conflict b. reversal c. enactment d. strain ANSWER: d POINTS: 1 REFERENCES: 121 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.1 NOTES: New 13. Role __________ is a predicament in which role expectations associated with two or more distinct statuses conflict in some way. a. conflict b. reversal c. enactment d. strain ANSWER: a POINTS: 1 REFERENCES: 120 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.1 NOTES: New 14. In her status as a patient, Shelby is expected to follow her doctor’s treatment plan. However, in her status as a mother a prescribed drug makes her feel very drowsy, preventing her from taking care of her baby. Shelby feels that when on medication she is not alert enough to properly care for her daughter. Shelby is experiencing a. role strain. b. status inconsistency. c. a role set. d. role conflict. ANSWER: d POINTS: 1 REFERENCES: 120 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.1 NOTES: New 15. Jerome and Rhonda hold the status of military doctors. In their roles as physicians to patients, they have an obligation to preserve life. At the same time, in their role as physicians working for military commanders they are asked to care for patients who are often deliberately placed in harm’s way. The predicament represents an example of role a. strain. b. conflict. c. obligation. d. rights. ANSWER: a POINTS: 1 REFERENCES: 121 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.1 NOTES: New 16. Which one of the following is considered a secondary group? a. a family b. a basketball team c. runners at NYC marathon d. friends ANSWER: c POINTS: 1 REFERENCES: 122 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.1 NOTES: New 17. Which characteristic applies to institutions? a. Institutions continually change. b. Institutions do not change over time. c. Institutions reward people involved equally. d. Institutions are ideology free. ANSWER: a POINTS: 1 REFERENCES: 117 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.1 NOTES: New 18. __________ provides a general framework for understanding the forces driving global-scale interactions among workers whose combined efforts bring us products like athletic shoes. a. The Division of Labor, by Emile Durkheim b. The Sociological Imagination, by C. Wright Mills c. Das Kapital, by Karl Marx d. The Communist Manifesto, by Karl Marx ANSWER: a POINTS: 1 REFERENCES: 132 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.4 NOTES: Pickup 19. Sociologist Emile Durkheim wrote about the division of labor. He was particularly concerned about a. alienation. b. the practice of dividing up a job into a series of separate tasks. c. the vulnerability that comes with mechanical solidarity d. disruptions to the divsion of labor. ANSWER: d POINTS: 1 REFERENCES: 133 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.4 NOTES: New 20. In his music video, Will.I.Am shows off a computer application that can sing and rap in the voice of the artist who programs it. Durkheim would label this innovation as a. oligarchy. b. an alienating force. c. a disruption to the division of labor. d. outsourcing. ANSWER: c POINTS: 1 REFERENCES: 133 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.4 NOTES: New 21. In Division of Labor, Durkheim argued that societies become more vulnerable as the division of labor becomes more complex and specialized. He was particularly concerned about the kinds of events that a. promote self-sufficiency. b. increase independence among people. c. increase differences among people. d. break down people’s ability to connect in meaningful ways to each other and their communities. ANSWER: d POINTS: 1 REFERENCES: 133 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.4 NOTES: Pickup 22. According to Durkheim, when workers find themselves unprepared for a job needed to function in an information society, they are affected by which one of the following situations? a. industrial and commercial crisis b. inefficient development of worker’s talents c. forced division of labor d. alienation ANSWER: b POINTS: 1 REFERENCES: 134 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.4 NOTES: New 23. Which one of the following disruptions to the division of labor occurs when workers labor in isolation unaware of how their work relates to the work of the others? a. job specialization b. industrial and commercial crises c. inefficient management of worker talents d. forced division of labor ANSWER: a POINTS: 1 REFERENCES: 134 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.4 NOTES: New 24. A web of social relationships linking people to one another is known as a. the division of labor. b. weak ties. c. strong ties. d. a social network. ANSWER: d POINTS: 1 REFERENCES: 135 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.4 NOTES: Pickup 25. Which one of the following statements is true about digital technologies’ effects on social ties? a. Digital technologies are the first innovations to expand the size and reach of personal networks. b. Digital technologies cultivate superficial ties. c. Digital technologies increase the speed of communication. d. Digital technologies neglect local connections. ANSWER: c POINTS: 1 REFERENCES: 137 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.4 NOTES: New 26. In interviews with the workers who changed jobs, Granovetter learned that the contacts who helped them land the job were most often an old friend, a former coworker, or former employer. In addition, that contact was likely to be someone with whom that worker had maintained sporadic contact over the years. Granovetter called these a. the division of labor. b. weak ties. c. strong ties. d. a social network. ANSWER: b POINTS: 1 REFERENCES: 136 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.4 NOTES: Pickup 27. To measure the strength of job seekers’ ties to contacts, Granovetter asked job seekers a. how often they saw a contact. b. to rate the contact as a strong or weak tie. c. how long they knew the contact. d. how close they felt to the contact. ANSWER: a POINTS: 1 REFERENCES: 136 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.4 NOTES: New 28. Granovetter learned that contacts who helped newly employed workers land their jobs were likely those that the job seekers a. saw on a daily basis. b. maintained sporadic contact with, such as a former high school classmate. c. were related to. d. knew from church. ANSWER: b POINTS: 1 REFERENCES: 136 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.4 NOTES: Pickup 29. From a sociological point of view, a formal organization is a. a legally recognized group of people. b. a coordinating mechanism created by people to achieve stated objectives. c. the building in which people meet. d. a money-making enterprise. ANSWER: b POINTS: 1 REFERENCES: 141 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.6 NOTES: Pickup 30. __________ draw in people who have no choice but to participate. a. Voluntary organizations b. Coercive organizations c. Utilitarian organizations d. Bureaucracies ANSWER: b POINTS: 1 REFERENCES: 142 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.6 NOTES: Pickup 31. __________ draw in people seeking material gain in the form of pay, health benefits, or a new status. a. Voluntary organizations b. Coercive organizations c. Utilitarian organizations d. Bureaucracies ANSWER: c POINTS: 1 REFERENCES: 142 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.6 NOTES: Pickup 32. Locks of Love is a not-for-profit organization that provides hair pieces to children who have lost their hair as a side effect of medical treatments. The organization claims to receive 4,000 donations of hair from individuals and hair salons each week. These donors are part of a a. voluntary organization. b. coercive organization. c. utilitarian organization. d. bureaucracy. ANSWER: a POINTS: 1 REFERENCES: 142 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: Pickup 33. People “join” __________ organizations to earn an income as an employee, to acquire a skill by enrolling in a special program, or to purchase a desired product at a department store. a. voluntary b. coercive c. utilitarian d. bureaucratic ANSWER: c POINTS: 1 REFERENCES: 142 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: Pickup 34. In theory a perfectly rational organization is a. an informal organization. b. a bureaucracy. c. a formal organization. d. an oligarchy. ANSWER: b POINTS: 1 REFERENCES: 142 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.6 NOTES: Pickup 35. Theoretically, in a bureaucracy, a. authority belongs to the person. b. positions are filled on the basis of connections. c. authority structures are flat. d. personnel treat clients as cases. ANSWER: d POINTS: 1 REFERENCES: 144 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.6 NOTES: Pickup 36. According to standard operating procedures, every customer at McDonald’s is greeted with the words, “Welcome to McDonald’s, may I take your order?” The practice corresponds with which characteristic of a bureaucracy? a. a clean-cut division of labor b. positions filled on the basis of qualification c. personnel treat clients as cases d. authority belongs to the position, not the person ANSWER: c POINTS: 1 REFERENCES: 144 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: Pickup 37. A manager has authority over employees only when they are on the time clock. This practice reflects which one of the following features of bureaucracy? a. a clear-cut division of labor b. organizational personnel treat clients as cases c. authority belongs to the position, not the person d. positions are filled on the basis of qualification ANSWER: c POINTS: 1 REFERENCES: 143 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: Pickup 38. When Brittany took a job with a company after graduation she made a point of reading the company handbook very closely. In doing so Brittany was gaining insights about the __________ of the organization. a. informal dimension b. formal dimension c. social network d. worker-generated norms ANSWER: b POINTS: 1 REFERENCES: 144 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: Pickup 39. A fast-food service restaurant keeps statistics on the number of milkshakes sold per gallon of shake mix as a way of monitoring worker performance. This recordkeeping focuses on a. authority structures. b. oligarchy. c. performance measures. d. alienation. ANSWER: c POINTS: 1 REFERENCES: 145 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: Pickup 40. An employee that gives friends free soft drinks when the manager is not looking represents an example of a. the informal dimension of organizations. b. the formal dimension of organizations. c. alienation. d. trained incapacity. ANSWER: a POINTS: 1 REFERENCES: 144 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: Pickup 41. The “on-paper” workings of an organization correspond with a. an oligarchy. b. an ideal type. c. the informal dimension of organizations. d. the formal dimension of organizations. ANSWER: d POINTS: 1 REFERENCES: 144 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: Pickup 42. Jon, a cashier, is evaluated according to how many items he scans per hour. In trying to get a good score Jon crushes fruit as heavier items scanned slide down upon them. The situation illustrates the shortcomings of a. measures of performance. b. trained incapacity. c. oligarchy. d. expert power. ANSWER: a POINTS: 1 REFERENCES: 145 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: Pickup 43. To meet goals management has set, Jerry, a loan officer, falsely inflates an applicant’s income and creates a fake W-2 form. Jerry’s behavior is shaped by a. a commercial crisis. b. alienation. c. the informal dimension of organizations. d. measures of performances. ANSWER: d POINTS: 1 REFERENCES: 145 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: Pickup 44. According to the Pizza Hut web site, the company needs a herd of 250,000 dairy cows producing at full capacity 365 days a year to fill the company’s demand for cheese toppings. This view of cows reflects __________ action. a. instrumental rational b. value-rational c. traditional d. effective ANSWER: a POINTS: 1 REFERENCES: 148 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.7 NOTES: Pickup 45. Egg suppliers regularly deprive hens of food and water for as long as two weeks, as the practice increases egg production. This view of chickens and their needs reflects __________ action. a. instrumental rational b. value-rational c. effective d. traditional ANSWER: a POINTS: 1 REFERENCES: 148 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.7 NOTES: Pickup 46. Weber used the term rationalization to a. refer to the way people actually think. b. refer to the ways in which daily life is organized so that people are forced to use the “efficient” structures that are already in place to meet their needs. c. mean less efficient. d. mean an increased understanding of society. ANSWER: b POINTS: 1 REFERENCES: 149 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.7 NOTES: Pickup 47. The McDonaldization of society involves four principles. These principles are a. efficiency, quantification, predictability, and control. b. alienation, oligarchy, bureaucracy, and expert authority. c. tradition, value-rationality, instrumentality, and purposeful action. d. trained incapacity, information, automation, and technology. ANSWER: a POINTS: 1 REFERENCES: 149 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.7 NOTES: Pickup 48. Customers scan, bag, and pay for purchases; clear their table after eating in a quick-service restaurant; and check themselves into the airport without expecting to be compensated for their labor. These practices apply to which principle of McDonaldization? a. efficiency b. calculability c. predictability d. control ANSWER: a POINTS: 1 REFERENCES: 149 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.7 NOTES: Pickup 49. Drive-thru flu vaccination centers have applied the __________ principle of McDonaldization to health care services. a. efficiency b. calculability c. predictability d. control ANSWER: a POINTS: 1 REFERENCES: 150 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.7 NOTES: Pickup 50. Antonio hears an ad on the radio claiming that it is possible to earn an MBA degree in one year by going to school one night per week and meeting with a study group for two hours each week. This is an example of what McDonaldization principle? a. efficiency b. calculability c. predictability d. control ANSWER: b POINTS: 1 REFERENCES: 150 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.7 NOTES: Pickup 51. The McDonaldization principle, __________, guides decisions to genetically modify strawberries so that each berry looks the same. a. efficiency b. calculability c. predictability d. control ANSWER: c POINTS: 1 REFERENCES: 150 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.7 NOTES: Pickup 52. The term “iron cage of irrationality” is used to describe the a. informal dimension of organizations. b. problems of oligarchy. c. formal dimension of organizations. d. irrationalities that supposedly rational systems generate. ANSWER: d POINTS: 1 REFERENCES: 152 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.7 NOTES: Pickup 53. __________ is a state in which humans lose control over the social world they have created. a. Alienation b. Oligarchy c. Professionalization d. Bureaucracy ANSWER: a POINTS: 1 REFERENCES: 153 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.8 NOTES: New 54. Carmen works between 6pm and 2am six days a week. Thus, she is not home for dinner and is still sleeping when her husband leaves for work and her kids leave for school. Marx would argue that such a situation leaves Carmen alienated from a. the self. b. the family. c. the product. d. the process of production. ANSWER: b POINTS: 1 REFERENCES: 154 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.8 NOTES: Pickup 55. Karl Marx believed that increased control over nature is accompanied by a. disenchantment. b. anomie. c. alienation. d. trained incapacity. ANSWER: c POINTS: 1 REFERENCES: 153 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.8 NOTES: Pickup 56. Workers are __________ when they produce not for themselves or for known consumers but, rather, produce for an abstract, impersonal market. a. alienated from the process b. professionalized c. alienated from the self d. obsolete ANSWER: a POINTS: 1 REFERENCES: 154 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.8 NOTES: Pickup 57. Employers who demand that workers look, behave, and speak a certain way are contributing to a. informal dimensions of control. b. a safe work environment. c. employee autonomy. d. alienation from self. ANSWER: d POINTS: 1 REFERENCES: 155 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.8 NOTES: Pickup 58. If a third party, such as a baby, is added to a two-person relationship such as a couple, the result is a(n) a. oligarchy. b. ideal type. c. triad. d. dyad. ANSWER: c POINTS: 1 REFERENCES: 138 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.5 NOTES: Pickup 59. The street vendor-tourist relationship qualifies as __________ dyad because the involved parties interact out of social necessity. a. a comprehensive b. a segmentalized c. an informal d. a value rational ANSWER: b POINTS: 1 REFERENCES: 138 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.5 NOTES: New 60. It is likely that a couple that has been in a committed relationship for 50 years know each other very well. That quality makes them a(n) a. comprehensive dyad. b. segmentalized dyad. c. oligarchy. d. group. ANSWER: a POINTS: 1 REFERENCES: 139 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.5 NOTES: Pickup 61. Robert Michels wrote, “One of the most bizarre features of any advanced industrial society in our time is that the cardinal choices have to be made by a handful of men. And by cardinal choices, I mean those that determine whether we live or die.” Michels was referring to a phenomenon known as a. expert power. b. oligarchy. c. trained incapacity. d. rationalization. ANSWER: b POINTS: 1 REFERENCES: 140 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.5 NOTES: Pickup 62. A danger of __________ is that those who make decisions may not have the necessary background to understand the full implications of their decisions. a. oligarchy b. coercive organizations c. total institutions d. alienation ANSWER: a POINTS: 1 REFERENCES: 140 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.5 NOTES: Pickup 63. A social structure is __________ system that coordinates human behavior in broadly predictable ways. a. a maze-like b. a visible c. a strict d. a largely invisible ANSWER: d POINTS: 1 REFERENCES: 115 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.1 NOTES: New 64. When sociologists focus on large, complex social structures such as how the institution of medicine is structured to affect access to healthcare, that level of analysis is a. micro. b. meso. c. macro. d. global. ANSWER: c POINTS: 1 REFERENCES: 124 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.2 NOTES: New 65. The __________ level of social structure places emphasis on how an individual’s identity, thought, behavior, and interaction are shaped by the status they occupy. a. micro b. meso c. macro d. global ANSWER: a POINTS: 1 REFERENCES: 124 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.2 NOTES: New 66. Human agency is about an individual’s ability to a. comply. b. remember. c. support an existing order. d. choose to do things that depart from expectations. ANSWER: d POINTS: 1 REFERENCES: 130 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.3 NOTES: New 67. Sociologists interested in two status groups such as mother-daughter or patient-physician are studying social structures at the __________ level. a. micro b. meso c. macro d. global ANSWER: a POINTS: 1 REFERENCES: 124 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.2 NOTES: New 68. When sociologists focus on middle sized social structures such as neighborhoods, prisons, or corporations they are working at the __________ level. a. micro b. meso c. macro d. global ANSWER: b POINTS: 1 REFERENCES: 125 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.2 NOTES: New 69. Sociologist Emile Durkheim wrote “air does not cease to have weight” even though we cannot feel that weight. Durkheim was writing about a. the sociological imagination. b. social facts. c. suicide. d. alienation. ANSWER: b POINTS: 1 REFERENCES: 129 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.3 NOTES: New 70. Which one of the following statements does not apply to social facts? a. Social facts are usually not the creation of people experiencing them. b. From the moment we are born people around us seek to impose ways of behaving. c. Habit disguises the pressures once applied to turn on an imposed behavior into something people do with thinking. d. Social facts are self-created and self-imposed ways of behaving. ANSWER: d POINTS: 1 REFERENCES: 128 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.3 NOTES: New 71. The capacity of individuals to resist the constraining pressure of social structures is known as a. human agency. b. the sociological imagination. c. ethnocentrism. d. alienation. ANSWER: a ANSWER: d POINTS: 1 REFERENCES: 130 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.3 NOTES: New 72. We can use the analogy of __________ to describe the effort it takes to learn expected behavior such that it becomes habit. a. playing chess b. learning to drive a car c. baseball d. a roller coaster ANSWER: b POINTS: 1 REFERENCES: 129 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.3 NOTES: New 73. If you were born in a hospital, educated in a school system, or borrowed money from a bank, you have been involved with a a. primary group. b. formal organization. c. total institution. d. government agency. ANSWER: b POINTS: 1 REFERENCES: 141 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.6 NOTES: New 74. Before she acts, Ming seeks to avoid the Seven Social Sins. Ming’s actions can be classified as a. traditional. b. instrumental rational. c. value rational. d. emotion-driven. ANSWER: c POINTS: 1 REFERENCES: 148 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.7 NOTES: New 75. From the __________ perspective, the flow of Vietnamese refugees to nail salons in the U.S. must be placed in the context of the Vietnam War. a. functionalist b. conflict c. symbolic interactionist d. feminist ANSWER: b POINTS: 1 REFERENCES: 158 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.9 NOTES: New 76. Sociologists inspired by the __________ perspective focus on the structure guiding interactions between Vietnamese manicurists and clients. a. functionalist b. conflict c. symbolic interactionist d. feminist ANSWER: c POINTS: 1 REFERENCES: 159 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.9 NOTES: New 77. Vietnamese-owned nail salons instituted a business model that been referred to as a. tradition-oriented. b. value rational. c. McNail. d. family oriented. ANSWER: c POINTS: 1 REFERENCES: 157 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.9 NOTES: New 78. From a __________ point of view the Vietnamese refugees filled a niche providing a personal care service that is affordable. a. functionalist b. conflict c. symbolic interactionist d. feminist ANSWER: a POINTS: 1 REFERENCES: 158 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.9 NOTES: New 79. Sociologists looking at Vietnamese nail salons from a __________ perspective would certainly notice the gendered structure of nail salons. a. functionalist b. conflict c. symbolic interactionist d. feminist ANSWER: d POINTS: 1 REFERENCES: 159 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.9 NOTES: New 80. When decision-making power is concentrated in the hands of a few people who hold the top positions is an organization hierarchy, the result is a. oligarchy. b. alienation. c. disenchantment. d. trained capacity. ANSWER: a POINTS: 1 REFERENCES: 139 LEARNING OBJECTIVES: SSOC.FERR.15.01 - comprehensive TOPICS: Mod 4.5 NOTES: Pickup 81. Walmart is the largest employer on the Global Fortune 500 list with 1.9 million employees and millions of stockholders. Obviously, such a large number of employees cannot engage in direct discussion about policy. This dilemma relates to a. oligarchy. b. bureaucracy. c. expert power. d. McDonaldization. ANSWER: a POINTS: 1 REFERENCES: 140 LEARNING OBJECTIVES: SSOC.FERR.15.02 - applied TOPICS: Mod 4.5 NOTES: Pickup True / False 82. Ascribed statuses are the result of personal effort and choice. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 119 TOPICS: Mod 4.1 NOTES: Pickup 83. A master status overshadows other statuses a person holds. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 119 TOPICS: Mod 4.1 NOTES: New 84. People enact statuses and occupy roles. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 120 TOPICS: Mod 4.1 NOTES: Pickup 85. Role strain is a predicament that occurs when roles associated with two or more statuses a person holds conflict. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 121 TOPICS: Mod 4.1 NOTES: New 86. The cultural context shapes role expectations associated with a status. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 121 TOPICS: Mod 4.1 NOTES: New 87. Institutions rarely if ever change. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 117 TOPICS: Mod 4.1 NOTES: Pickup 88. Digital technologies are the first inventions to expand the size and reach of personal social networks. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 136 TOPICS: Mod 4.4 NOTES: Pickup 89. A person’s social network consists of strong and weak ties. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 134 TOPICS: Mod 4.4 NOTES: Pickup 90. Digital technologies are known to weaken ties with those living nearby. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 136 TOPICS: Mod 4.4 NOTES: Pickup 91. Coercive organizations draw in people who have no choice but to participate. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 142 TOPICS: Mod 4.5 NOTES: Pickup 92. In theory, a bureaucracy is a completely rational organization. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 142 TOPICS: Mod 4.6 NOTES: Pickup 93. In bureaucracies, there is no division of labor. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 143 TOPICS: Mod 4.6 NOTES: Pickup 94. From a strictly bureaucratic point of view, emotion felt for a client interferes with the efficient delivery of goods and services. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 144 TOPICS: Mod 4.6 NOTES: Pickup 95. An ideal type is the best way. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 144 TOPICS: Mod 4.6 NOTES: Pickup 96. A company handbook documenting rules and regulations is part of the formal dimension of organization. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 144 TOPICS: Mod 4.6 NOTES: New 97. Instrumental rational action drives the inhumane treatment of animals raised on factory farms. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 149 TOPICS: Mod 4.7 NOTES: Pickup 98. Thoughts and actions rooted in tradition are guided by the way things were done in the past. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 147 TOPICS: Mod 4.7 NOTES: Pickup 99. The McDonaldization of society involves four principles: efficiency, quantification, predictability, and ethics. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 149 TOPICS: Mod 4.7 NOTES: Pickup 100. Efficiency (as a feature of McDonaldization) involves achieving a desired end in the quickest amount of time. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 150 TOPICS: Mod 4.7 NOTES: Pickup 101. Stores are being efficient when they can get customers to scan, bag, and pay for groceries. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 150 TOPICS: Mod 4.7 NOTES: Pickup 102. “Delivery in 30 minutes” and “a degree in 2 years” reflect the McDonaldization principle of control. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 150 TOPICS: Mod 4.7 NOTES: Pickup 103. Marx maintained that increased control over nature is accompanied by alienation. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 153 TOPICS: Mod 4.8 NOTES: Pickup 104. The smallest group is a dyad. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 138 TOPICS: Mod 4.5 NOTES: Pickup 105. A third party joining a dyad conversation changes the dyad’s pattern of interaction. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 138 TOPICS: Mod 4.5 NOTES: New 106. In segmentalized dyads, the two parties have a deep and highly personal relationship. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 139 TOPICS: Mod 4.5 NOTES: New 107. In comprehensive dyads, the two parties have a superficial knowledge of each other. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 139 TOPICS: Mod 4.5 NOTES: Pickup 108. When a group’s size reaches about seven members it is difficult to focus everyone’s attention as a group. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 139 TOPICS: Mod 4.5 NOTES: New 109. Oligarchy is rule by the masses. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 139 TOPICS: Mod 4.5 NOTES: Pickup 110. Large organizations become oligarchical when their size makes it impossible for everyone to participate in decision-making. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 140 TOPICS: Mod 4.5 NOTES: New 111. Alienation does not apply to customer service jobs. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 155 TOPICS: Mod 4.8 NOTES: New 112. The 47,000 runners who participate in the Boston Marathon constitute a primary group. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 122 TOPICS: Mod 4.9 NOTES: New 113. It is easy for sociologists to analyze institutions such as the economy in their entirety. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 124 TOPICS: Mod 4.2 NOTES: New 114. When sociologists examine two status groups such as father-son, they are examining social structure at the micro level. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 124 TOPICS: Mod 4.2 NOTES: New 115. Settings such as a subway train do not have social structures. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 127 TOPICS: Mod 4.3 NOTES: New 116. Social facts gain power over us when they become part of the one’s habit. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 129 TOPICS: Mod 4.3 NOTES: New 117. Human agency is expressed through conformity. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 130 TOPICS: Mod 4.3 NOTES: New 118. When the division of labor is disrupted so are the ties that bind people to each other. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 134 TOPICS: Mod 4.4 NOTES: New 119. Industrialization transformed human interaction. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 133 TOPICS: Mod 4.4 NOTES: New 120. Computer technology in the work place can be an alienating tool when management uses it to watch workers. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 155 TOPICS: Mod 4.8 NOTES: New 121. Surveillance is alienating when people lose control over their private lives. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 154 TOPICS: Mod 4.8 NOTES: New 122. Virtually all nail salons in the U.S are Vietnamese-owned. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 157 TOPICS: Mod 4.9 NOTES: New 123. When studying the Vietnamese-dominated nail industry, functionalists focus on the benefits to consumers and the economy. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 158 TOPICS: Mod 4.9 NOTES: New 124. When studying the Vietnamese-dominated nail industry, conflict theorists focus on expectations that guide interaction between technician and client. a. True b. False ANSWER: False POINTS: 1 REFERENCES: 158 TOPICS: Mod 4.9 NOTES: New 125. When studying the Vietnamese-dominated nail industry, feminists focus on the gendered social structure. a. True b. False ANSWER: True POINTS: 1 REFERENCES: 159 TOPICS: Mod 4.9 NOTES: New