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G063 - Custom-written v Off-the-Shelf Software questions 1. The products of a computer accessories company are sold in shops. The company uses a computer database to store information about its products. The company intends to use the Internet to sell its products A decision has to be made between using of-the-shelf software or custom-written software developed by a software house for this task. (a) Describe three advantages of purchasing of-the-shelf software. [3] (b) Describe two advantages of using custom-written software. [2] 2514 January 2001 Q1 2. A small mail order company has decided to upgrade its computer system. It currently stores records of customers in a flat database file; records of purchases and sales using a spreadsheet. The company decides to store all the data using new software. It needs to decide whether to have the software custom-written or to use an off-the-shelf package. 3. (a) Describe three advantages to the company of purchasing an off-the-shelf package. [3] (b) Describe two advantages to the company of having the software custom-written. 2514 May 2002 Q1 [2] A company needs to upgrade its database software. They can buy off-the-shelf software or have the software specially written for them. (a) Describe two advantages of buying off-the-shelf software. (b) Describe two advantages of having the software specially written. [8] 2514 January 2004 Q5 4. Details of properties for sale at an estate agency are to be held in a database. The database can be either custom-written or developed using an off-the shelf package. (a) (b) 5. Identify and explain three advantages to the agency of having the database customwritten. Identify and explain two advantages of using an off-the shelf package. 2514 June 2005 Q2 [6] [4] Food 4 Pets has purchased an off-the-shelf relational database to hold data. Give two advantages of purchasing off-the-shelf software rather than custom written. 2514 June 2006 Q1 [2] 6. A business currently keeps manual records of regular customers. The records are to be transferred to a database. The database can be developed using off-the-shelf software or it can be custom-written. (a) Describe two advantages of using off-the-shelf software. [4] (b) Describe two advantages of having the software custom-written. [4] 2514 June 2007 Q2 7. Details of customers who use a delivery service are to be stored in a database. The database can be either custom-written or an off-the-shelf package. (a) Describe two advantages of having the database custom-written. [4] (b) Describe two advantages of using an off-the-shelf package. [4] 2514 June 2009 Q2 8. The management of an airline wants to introduce new working practices and has asked a consultancy firm to create custom-written software-based training for employees. Explain the advantages of selecting a custom-written solution. [6] G063 January 2010 Q10 9. 10. 11. A new stock control system will be implemented throughout a wedding outfitter’s business. Compare the use of custom written and off-the-shelf solutions for the new stock control system. G063 January 2011 Q11 [3] Give two comparisons between custom written and off-the-shelf solutions for a replacement stock control system within a small business. G063 June 2012 Q5 [4] A dental surgery has had a new custom-written patient database system written. Explain three issues a dental surgery will have to consider when getting support for the custom-written system. G063 June 2012 Q10 [6]