Download EMSAR Interview Prep CheatSheet

EMSAR Interview Prep – Jesse Wint
Quick-reference cheat sheet to prepare for EMSAR Field Service Engineer interview. Use
bullet points as memory cues, not full answers.
Technical Troubleshooting


Infusion pump at UConn – error logs, identified faulty pressure sensor, replaced &
recalibrated.
Result: Returned to service same shift, no further failures.
Prioritization & Independence


Andover site – triaged urgent patient monitors over PM checks; communicated
timelines to staff.
Night shift bed repair – used service manual, replaced actuator, documented in CMMS.
Customer Communication


Sterilization-related concerns – explained timelines, provided temporary solutions.
Regular updates to nurses & department heads during downtime.
Training & Education


Infusion pump in-service training for nurses at UConn.
Created quick step-by-step reference guide – reduced user errors.
Compliance & Documentation


Maintained sterilization records; ensured FDA & hospital compliance.
Used CMMS (TMS, Vityl, Inservice) to log work orders & history.
Adaptability to Equipment


Experience across infusion therapy, patient monitors, diagnostic devices, physical
therapy equipment, beds & stretchers.
Quick learner with OEM manuals and schematics.
Teamwork & Collaboration


Worked with nurses & dept. heads to coordinate downtime and repairs.
Built cooperative relationships with clinical staff.
Travel & Flexibility


Supported both Andover, MA and UConn, CT sites.
Adapted quickly to new environments and staff needs.