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Attitudes & Behaviour “Cultural Awareness” Structure of Presentation What is Culture? Understanding Cultural differences Dealing with Cultural differences Case studies Culture A shared system of meanings, beliefs, values behaviours through which experience is interpreted and carried out Understanding Cultural differences Eating habits Asia - chop sticks Europe - knife and fork Clean right hand in some countries Common plate Understanding Cultural differences Eating habits Beef Pork Horse “Everything that moves” Understanding Cultural differences Eating habits Pork not eaten by Muslims for religious reasons Christians keep horses, dogs and cats as pets Fish is neutral Understanding Cultural differences Religion – an important place in many societies Knowledge of religion of host nation very important Respect religious beliefs Religion Understanding Cultural differences Family and Gender Elders are highly respected in some cultures Understand family ties Different gender beliefs and views Understanding Cultural differences Communication Language is culture specific Avoid use of idiomatic expressions Humour Understanding Cultural differences Body Language Gesture/body language have different meanings Smile will never be misunderstood Polite handshake is accepted in most cultures Understanding Cultural differences Dress Code Depends on culture, customs, traditions and climate Adapt to local customs Understanding Cultural differences Traffic Peacekeeper die in traffic accidents Different traffic conditions Respect local traffic laws Adapt to local conditions Understanding Cultural differences Time People have different concept of time Need to understand “You have the clock, we have the time” Building Cultural Awareness Understand your own culture Understand and accept logic of other cultural frameworks Cultural differences as unique and creative problem-solving opportunity Traditions Host Country’s Culture Knowledge of history, culture, customs and traditions Background for the conflict Cultural Shock Unfamiliar: – Language – Climate – Currency – Road signs – Colleagues Adaptation process Cultural Awareness “If you are Humble Respectful Friendly you will always be fine”