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A Masterclass workshop in Applied Sport Psychology *Limited to 30 places* ‘Conducting Telephone & Skype Consultancy with Athletes’ Dr. Brian Hemmings with Dr. Jonathan Katz & Peggy King, Voice Coach Wednesday 18th May 2016 Approved by the British Psychological Society Learning Centre For the purposes of Continuing Professional Development A Masterclass in Applied Sport Psychology ‘Conducting Telephone Consultancy with Athletes’ You should attend if you…. Are a qualified psychologist and want to advance your expertise in sport Are undergoing supervised training and wish to develop consultancy skills Are a postgraduate student and want to further your applied knowledge Are a practitioner working with athletes to develop their psychological approach Feel the current provision of workshops in sport psychology do not meet your needs Want to gain insights/techniques to increase your impact with athletes Want to take part in a unique opportunity to develop your practitioner skills Wish to learn more about sport psychology in a relaxed environment What you will gain from the Masterclass…. A CPD day with a difference! Practical skills to establish guidelines for good practice in telephone/skype consultancy Awareness of the unique demands of telephone support with athletes Better communication with your athletes through effective telephone/skype skills Awareness of emotion transmitted through the voice (athlete and consultant) Seven hours of knowledge and application from highly qualified and experienced psychologists working in elite sport in the UK for the past 20+ years A certificate of attendance (BPS Learning Centre Approved) Dr. Brian Hemmings, C.Psychol.; AFBPsS; FBASES HCPC Registered Sport & Exercise Psychologist Brian was the lead psychologist to England Golf for over 15 years (1997-2013) delivering performance strategies with European and World Championship winning teams and individuals at men's, youth and junior level. During this time he helped develop the mental skills of the best young emerging English golfers, some of whom he still works with in professional European Tour golf. He also runs the online Golf Psychology Coaching Certificate www.golfpsychologycoaching.com, an approved education programme of the PGA of GB& I and PGAs of Europe, which has been taken by over 450 coaches worldwide. Brian also has a wealth of experience in many other sports, having worked with international players and championship winning teams in professional cricket (1997 to present), 12 medallists in Olympic and Commonwealth Games boxing (1993-2000), and podium winners in a range of single seat categories in motor racing including Formula 1 (1993 to present). In over twenty years of active consultancy he has worked with many international performers in a variety of sports. Whilst golf consultancy takes up most of his time, Brian is still actively working in professional cricket and motorsport. Brian has also published three books, numerous peer-review papers, and presented internationally on numerous occasions. He has also organised and hosted many conferences and training/ supervision workshops for psychologists. His masterclasses have run since 2010. Though working full-time in private practice since 2006, Brian still has a strong academic profile (Research Fellow at St. Mary’s University, Twickenham) and has fulfilled several professional body committee roles with BASES and the BPS Division of Sport and Exercise Psychology. He gained his PhD from the University of Southampton in 1998; and has successfully supervised many trainee sport psychology practitioners over the last 15 years. He is also trained in hypnosis and bereavement support. In 2010 Brian was awarded a Fellowship by the British Association of Sport and Exercise Sciences in recognition of ‘esteemed personal achievement, skills, knowledge and service to BASES and the sport and exercise science community’. Dr. Jonathan Katz, C.Psychol.; AFBPsS; BASES HPSA HCPC Registered Sport & Exercise Psychologist Jonathan is a consultant psychologist whose experience includes holding a wide variety of positions and roles from a strategic national lead for psychology with the British Paralympic Association to National Governing Body squad and lead psychologist across Olympic, Paralympic, professional and individuals within sport. He has delivered psychology support and coaching at four Paralympic Games; World, European and Commonwealth Championships; and World Cup tournaments since 1995. Jonathan is an experienced practitioner with a proven track record of delivering applied performance psychology support across multiple sports and settings. He brings considerable knowledge and understanding of individual and group responses to pressure and stress founded upon his 20 years’ experience working within psychiatry in a clinical psychology department, which has been applied within high performance sport and corporate environments. Jonathan places value on listening, observing and understanding in underpinning the creation, development and delivery of support services within the context of effective professional relationships. Jonathan has extensive experience in providing professional training and supervision. He has a proven track record in supporting young professionals develop their professional knowledge and skills along with supporting their ongoing professional confidence as emerging independent practitioners. Jonathan is a visiting lecturer on a range of post-graduate degree courses in counselling psychology, sport and exercise psychology and sport and exercise medicine, along with presenting at a range of workshops and conferences in association with the BPS, UK Sport, BASES and independent professional organisations. Peggy King, Professional Voice Coach Peggy is a professional voice coach with over 35 years experience working with a vast range of professionals including actors, clergy, coaches, teachers and company directors. She has a Licentiate Diploma in Public Speaking from The Guildhall School of Music and Drama, and is a Tutor for The Voice Care Network. Her recent clients have included The John Lewis Partnership, working with customer care staff on communication skills. She also works closely with new graduates helping them build their confidence, vocabulary and rapport skills. Peggy has previously presented on Brian’s masterclasses specifically on voice skills for sport psychology delivery and presentations receiving great feedback from delegates. MASTERCLASS CONTENT A significant amount of a sport psychologist’s work may involve telephone support, and increasingly Skype communication. With athletes now contactable at competition and training venues worldwide the demand for this type of support work is likely to increase. These forms of interaction with athletes create particular communication challenges. This masterclass will explore the practical difficulties and constraints that telephone/skype work can provide, as well as establishing a core set of preparation, general and finishing skills that will maximise consultant effectiveness. The workshop format of the masterclass will enable attendees to gain a greater awareness of the unique demands of this type of support with athletes, and also establish guidelines for good practice in telephone/skype consultancy. Over the course of the day there will be opportunities to practise the skills that are highlighted. Jonathan Katz will explore practical activities that revolve around how to generalise the full range of active listening skills to support scenarios undertaken over the telephone/on skype. Attention will focus on how to identify the most appropriate skills for this setting and to develop a bespoke set of ‘telephone active listening skills’. Opportunities to experiment and experience these skills in exercises whereby those involved will only have access to sound will be provided. Peggy King’s interactive workshop will include practical exercises around the transmission of emotion through voice. Sight, at 75%, is the largest percentage out of all the five senses in absorbing information hence we live in a very visual world. Telephone and skype support requires different skills. Delegates will explore their tone of voice, use of vocabulary, articulation and types of questions used in this work. “I’ve attended many of Brian’s seminars throughout the years. He is a master at taking a hammer to well-known psychological concepts and really bothering to look at the nuts and bolts of how techniques work and the process behind delivering them successfully. Attending a presentation by Brian is a tour-de-force; he presents in a no-nonsense, no-jargon way with an unrelenting thirst to get to heart of a subject. He has a genuine regard for his audience and manages to be challenging, warm and honest in his delivery”. HCPC Registered Sport & Exercise Psychologist "A rarity: a Masterclass that actually lives up to its name. The process of consultancy expertly delivered by a leader in the field" BPS Chartered Psychologist Previous Masterclass Delegate Feedback A Masterclass in Applied Sport Psychology, Weds 18th November 2015 ‘Conducting Telephone & Skype Consultancy with Athletes’ (on scale 1 = Poor, to 5 = Excellent) Booking & Registration: 4.8 Room & Facilities: 4.8 Food Served: 4.5 Location: 4.4 Quality of Content & Structure of day: 4.6 ‘Nice masterclass. It flowed well and kept very much on topic. Voice control and breathing was especially enlightening, as was the input on presentations’ ‘Feel the practical activities helped to enhance my learning’ ‘Feel all presenters were knowledgeable and insightful in their presentations and the content which was delivered will be implemented into my practice. I now feel more confident engaging with athletes using telephone and skype’ ‘I really enjoyed the day. Very practical in the fundamentals of telephone conversations and helped put a strong framework around how I should proceed. Excellent titbits and nuggets of sport psychology advice thrown in for free as well’ ‘Delivery and content was excellent throughout. A great session for any stage 2 sport and exercise psychologist looking to further their skills’ ‘An excellent day with lots of practical advice and tasks that I can apply immediately in my coaching practice. And very relevant for what I do day to day’ ‘Thanks for a fantastic day. It went fast – a great sign of my engagement. A really interesting talk from Peggy coming from a different training background, but with lots of relevant experience. I enjoyed Jon’s session and insights, and great “sandwiching” beginning and bringing it all back together. Practical and highly applicable as always, “gold dust” insight from the field’ ‘A very interactive and supportive environment – possible to get out of your comfort zone!’ ‘I really enjoyed meeting a variety of people in the field. Voice exercises were fun and engaging. I appreciated the supportive and open nature of the group’ ‘The masterclasses help bridge that theory to practice gap by using experienced practitioners; engaging activities and collective learning’ ‘A really useful and insightful masterclass, great opportunities to meet others doing same stage 2 process as me’ ‘Illustrates that telephone consultancy can be just as effective as face to face sessions with the right skills’ ‘Great as always! Very engaging; practical points, learned a lot’ *For other recent masterclass reviews go to www.golfmind.co.uk* BOOKING DETAILS Masterclass; Due to the workshop format places are limited to 30 people. You are advised to book early to avoid disappointment. Masterclass Date: Wednesday 18th May 2016; 9.30 - 4.30 pm. Central Location: Holiday Inn at M1 Junction 18, Rugby/Northampton. NN6 7XR. http://www.ichotelsgroup.com/h/d/hi/925/en/hotel/RUGNH Fee: £139.00 with no VAT to pay. Fee includes lunch and refreshments. *A reduced fee of £95.00 is available for BPS Stage 2 Trainees, BASES SE Candidates & Postgraduate students. **Early Booking Fee**: £125.00. The full amount must be paid by 11th March 2016. Fee includes lunch and refreshments. Hotel accommodation: Best flexible advance purchase rates are available online and vary according to booking date. This includes full use of the hotel facilities including gymnasium/swimming pool/sauna and spa. *Accommodation and breakfast/evening meals are not included in the course price. Booking Form & Payment Methods: A booking form with a range of payment options is available from [email protected] or go to www.golfmind.co.uk Call now to discuss your Masterclass place on 07908 677660 or e-mail [email protected]