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Andrea Lee MMgt ACIM Home: 09 845 2270 Mobile: 021 0274 7586 Email: [email protected] 63C Woodward Road Mt Albert Auckland 1025 Career Summary July to 10 October 2014 Faculty of Arts, Marketing Adviser, University of Auckland (Fixed term, extended) Aug 2013 to 30 June 2014 Centre for Brain Research, Communications and Liaison Manager, Faculty of Medical and Health Sciences, University of Auckland (Fixed term) Aug 2012 – Dec 2012 Auckland Transport, City Rail Link Project, Communications Advisor (Fixed Term Contract) July 2009 – June 2012 University of Auckland, Business School, Master of Management and Teaching Assistant (Part time) Feb 2007 – March 2009 Parnell Trust, Marketing Manager June 2005 – Dec 2006 University of Auckland, Employer Liaison (while completing PostGraduate Diploma in Business) May 2004 – Feb 2006 University of Auckland, Business School, PostGraduate Diploma in Business (Marketing) Sept 2003 – Feb 2004 Capital Community Newspapers (Wellington), Account Manager, Features March 1996 – Sept 2003 Part time roles while raising my daughter (born 1995); Pumpkin Patch, Weekend Duty Manager, Dictation Distributors, Sales Manager and created my own maternity wear catalogue. Sept – 1995 – March 1996 Philips NZ Ltd, Product Manager Telecommunications June 1995 My daughter was born Jan 1993 – June 1995 Philips NZ Ltd, Divisional Manager Professional Products Education 2009 - 2011 2004- 2006 University of Auckland, Master of Management (research) Quantitative Research Methods, Governance and Management, Research Thesis: Participation of Marketing in the Governance of New Zealand’s top companies Post Graduate Students Association, Board Member University of Auckland Post Graduate Diploma in Business (Marketing) Understanding Customers & Markets, Marketing Communications, Marketing Strategy and Advanced Strategy, Marketing for Managers, Managing People 1 Professional Development 2010 2010 Conference: Performance Management and Strategy Execution, Dr Robert Kaplan, Professor Harvard Business School and Chairman, Palladium Group University of Auckland Professional Development Teaching Assistant/Tutor 2007 University of Auckland, Short Course ‘Sponsorship, becoming a well-loved brand’ University of Auckland, Short Course; Ethical Leadership 2000 University of Auckland, Short Course; Building and Managing Brands 2000 University of Auckland, Short Course; How to Write an Effective Business Plan, David Forman Associates: Key Account Management and Time Management 2008 Skills and Attributes Profile Marketing: Brand management (multi-national brand to local NFP brand), product management including pricing as well as management of national distribution channels. Designing POS materials. Advertising and promotional campaign management. Digital campaign management. Marketing strategy based on competitive analysis and product analysis. All aspects of the marketing mix and more! Communications: liaison media agencies, designers and newspaper editors. Copy writing and producing internal newsletters, writing editorial and press releases. Planning and implementing communications/ PR strategies. Events. Editing publications. Media planning and campaigns. Web editor and web development. Business/Commercial Acumen: increasing profitability through operational effectiveness, redeveloping channel structure and pricing, introducing performance based wholesale pricing, managing budgets and forecasts. Business strategy development and execution. Executive member of senior leadership and management teams. Relationship Management: building professional networks with business owners and managers, agencies, media liaison, internal stakeholders and a wide range of clients/end users from PA’s to QC’s, senior doctors to university professors. Leading: implementing business and strategic planning, liaising with accounting, logistics, credit control and senior managers. Training and teaching: staff, dealers (b2b) and teaching assistant to stage one business students at University of Auckland. Employment 28 July to 30 Sept 2014 Faculty of Arts, Marketing Adviser Develop and implement the digital/online campaign for undergraduate and postgraduate recruitment to begin early September 2014. Working with central university marketing team, the university’s agency executives and a number of artists whose works were featured in the animated designs. 2 Developed the look and content of the new campaign landing website and new Facebook ads which integrate the style and messaging of the main campaign as well as the university branding. Work with web and content staff within the marketing team to ensure key campaign messages are integrated into all digital communications. Worked with web team to refresh the faculty homepage and create a more dynamic look more closely linked to what was happening in the faculty. Publicity plans to promote the university QS rankings in subject and overall faculty rankings internally and externally through a variety of media. Develop a faculty ‘boast page for the website as well as an infographic of key/interesting facts and statistics about the faculty. Aug 2013 to 30 June2014 Centre for Brain Research, Communication and Liaison Manager Communications Strategy: work with management team to develop and implement a communications strategy for the Centre. Internal relations: work with administrator and communications co-ordinator to facilitate internal communications. External relations: promote the external profile of the Centre, establish and maintain mutually beneficial relationships with families and patients affected by brain disease, foster relationships with potential and existing funders and funding organisations, maintain liaise with community support organisations. Event management: Liaise with Centre managers, and External Relations office to plan, organise and run the external events of the Centre. Publicity: prepare and produce publicity material, promote the profile of research staff and new research developments, develop relationships with university marketing and communications groups Fundraising: work with External Relations and Advancement office to identify funding opportunities, liaise directly with potential and current donors. Educational outreach; manage and develop current outreach programmes in consultation with relevant committees. Aug – Dec 2012 Auckland Transport, Communications Advisor Liaison with commercial tenants and private property owners to advise and negotiate access regarding geotechnical technical investigaton: borehole drilling, percussion and geophysics. Media monitoring and recording media activity regarding the project. Compiled a through database of all central city stakeholders, business leaders, community and interest groups initially for a business seminar hosted by Auckland Transport but also an invaluable future resource. Feb 2007 – Mar 2009 Parnell Trust, Marketing and Communications Coordinator Brand management via planning, editorial writing and photography for media, design and production of brochures and web site management. Resolved issues with reproduction of branding, consulting with brand designers and printers to resolve problems and achieve highly consistent reproduction. Maintaining Trust’s website as well as content on associated sites. 3 Communications and public relations: writing press releases, internal staff newsletter, advertising, promotional material and signage, production of 2007/08 Annual Report. Preparing and implementing promotional and media plans. Establishing a wider presence and publication in local media and below the line activities. Achieving huge public attendance at Parnell Farmers Market first anniversary event (approx. 1500-2000 visitors for the morning!). Contributing to annual business planning and strategic plan. Jun 2005 – Dec 2006 University of Auckland, Employer Liaison Managing specialist PR events that reflected UOA as a premium brand including numerous recruitment presentations by a range of top national and international organisations across a broad range of faculty’s. I was self-motivated to double the number of employers attending the Annual Careers Fair, on the previous year and I succeeded in achieving my target. Publicising activities via targeted emails, university intranet, in Careers Centre and jobs4grads websites; direct mail and poster distribution. Sep 2003 – Feb 2004 Capital Community Newspapers (Wellington), Account Manager, Features Promoting the newly branded range of community newspapers and working with advertisers to deliver their local and targeted promotional opportunities for their businesses and to reinforce local brands. Selling advertising into features; general and educational. Managing existing bookings from tertiary institutions as well as developing new clients in this sector. Establishing a schedule of features which increased advertiser participation, scope and revenue. Mar 1996 – Sep 2003 Part time roles while raising my daughter (born June 1995): Sales Manager and created my own maternity wear catalogue. Dec 1996 – Sept 1997 Pumpkin Patch, Epsom store Weekend Manager Staff management, training and recruitment of up to 10 staff and management of stock, preparing banking and leading in-store customer service. Sep 1995 – Mar 1996 Philips NZ Ltd, Product Manager (Telecommunications) Analysing the NZ telecommunications market to assess opportunities for Philips’ expansion into this area. Reviewing, analysing and making recommendations on the performance of OEM cordless telephones. I managed the withdrawal of these cordless phones from the NZ market due to poor product performance. 29 June 1995 My daughter was born. 4 Jan 1993 – Jun 1995 Philips NZ Ltd, Manager Office Products Management of this international brand in advertising, promotions working with the creative media agency. Management of the award winning Philips dictation products. Business acumen included increasing profitability from a loss of 27% to a profit of 71% over 2 years. Reducing falling sales from 17% to 9%. Re-establishing Philips as a preferred supplier with Whitcoulls Office Products. Revising the dealer structure and pricing to increase operational efficiency and increase profit. Introducing a new consumable product (batteries) to add value to sales and increase profit. Managing distribution through the national dealer network: small and specialist dealers as well as large retail groups. Budgeting, planning and forecasting. Achieving product sales targets. Managing stock levels and spare parts. Prior to this I held senior sales roles from Key Account Management to Sales Management in product based B2B (professional services). Professional Memberships Marketing Association of New Zealand (MA) Public Relations Institute of New Zealand (PRINZ) Associate member of the Chartered Institute of Marketing UK (ACIM) Community Involvement I am current a blood donor for NZ Blood Service and an organ donor. I am also a current volunteer/supporter with Mercy Hospice, Auckland. Interests I have an interest in the visual arts and I have been a member of Friends of the Auckland Art Gallery. My other interests include: Theatre and other live performance, photography, history and science documentaries, Pilates, and travel. Referees These are available on request. 5