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VACANCY
Face to Face Marketing Officer
MSF India Branch office
_________________________________________________________________________________________
Background
Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian medical aid
organization working in more than 65 countries worldwide. Médecins Sans Frontières is neutral, impartial,
independent and not linked to any political party or governmental body. It provides emergency medical
assistance to people in need, irrespective of their nationality, race or religion. In 1996, MSF received the Indira
Gandhi Prize for Peace, Disarmament and Development and in 1999 MSF was awarded the Nobel Peace
Prize. MSF has worked in India since 1999 and provides medical treatment to hundreds of thousands of Indian
patients.
MSF provides free-of-charge essential healthcare. MSF runs hospitals and clinics, perform surgery, fight
epidemics, operate feeding centres for malnourished children and offer mental healthcare. MSF currently runs
projects in the states of Bihar, Manipur, Maharashtra, Jammu & Kashmir, Chhattisgarh and Telangana. MSF
India is one of 24 offices and operational centres in Europe, America, Asia and Australasia, pooling funding,
expertise and staff for MSF field operations. MSF India has three key objectives in support of field operations:
the recruitment of skilled medical and non-medical staff, the raising of vital funds, and public information work.
GENERAL
Location of Job: MSF India Branch Office, New Delhi
Availability: 3 years
Salary: Gross INR 42,851 pm (Non-negotiable)
Last application date: 31st Dec, 2015
Email: [email protected]
Project Location:
Based in the MSF India Office, New Delhi
Functional and Hierarchical Lines
 Hierarchically and functionally accountable to the Head of Fundraising of MSF India Branch Office.
 Part of the Fundraising Team of the MSF India Branch Office
Purpose of Post
Develop and manage in-house face to face fundraising activity for MSF India to increase income and maintain
a solid base of donors for sustainable growth of MSF India
MISSION AND PRINCIPAL ACTIVIES
1. Support Strategic Development


Develop a complete understanding of MSF India’s overall fundraising strategies.
Advice upon and support the development of the in-house face to face fundraising strategy for MSF
India, working closely with the Head of Fundraising, MSF India’s Fundraising Team and other staff.
2. Implementation
 Implement the MSF India’s in-house face to face fundraising strategy with the aim of increasing income
from face to face fundraising channel.
 Overseeing the work of in-house teams, including the producing materials such as leaflets, face to face
scripts and training packs, ensuring consistent messaging and representation of MSF India in close
collaboration with the communication team of MSF India.
 Participate in face to face fundraising activities with the team (app. 75% of the position), this requires
travel capacity in order to follow-up the activities.
 Investigate and develop best face to face fundraising practices to enable MSF in India to lead and
innovate within the Indian fundraising market and to maximize long-term responsible income
 Malls and companies: organizing permissions for malls and companies of interest for face to face
activity, establishment of contacts and ‘cultivation’ of contacts
 Undertaking any other reasonable task that the Head of Fundraising sees fit for the smooth running of
the team.
3. Monitoring & Reporting:
 Ensure timely, accurate and quality MIS reporting for in-house face to face fundraising(on monthly,
quarterly and annual basis)
 Monitoring quality of representation by face to face teams by listening to pitch and field visits
 Ensure that all fundraising activities comply with applicable (Indian) law at all times, including
compliance with data protection legislation
4.
Human Resource (with support from Fundraising HRO)
 Advertising and hiring of new personnel.
 Make and manage contracts, working plan, and absence reporting.
 Motivation, training and follow up of face to face executives.
 Corrections and warnings if necessary
5. Representation
 Represent MSF in face to face meetings with donors
 Represent in-house face to face team in internal meetings
Key Dimensions:
 Maintain a team of face to face executives, including team leaders and trainers
 Manage face to face fundraising activities in Delhi-NCR
Interactions
 Donors
 Internal and external fundraising team
 Fundraising agencies
 Communication team at MSF India
 Finance/compliance team at MSF India
____________________________________________________________________________________
REQUIREMENTS
Qualifications
Minimum Bachelor’s degree from a reputed Institute, college or university
Work experience
 Minimum 3-4 years working experience in face to face fundraising or similar profile in marketing
 Experience in team development and team management
Essential
 Experience with face to face fundraising coordination is an advantage
 Work experience in sales/marketing is an advantage
 Basic MS office experience is required
 Good knowledge of Delhi geography is an advantage
 English and Hindi language are required
Desirable
 Similar work experience with MSF or any other INGO
Competencies
 Result and quality orientation
 Behavioural flexibility
 Planning and organizing
 People management and Development skills
 Teamwork and cooperation
NOTE: This job description will be reviewed in the light of changing circumstances and may include other
duties and responsibilities, following discussion with job holder and head of fundraising.
APPLY & MORE INFORMATION
Please clearly state in ‘subject’ of email which position you are applying for and the source from where you
saw the job profile and send your CV with cover letter (combined in one word file) to:
[email protected]
Last application date: 31st Dec, 2015
Remarks:


Only short-listed candidates will be contacted
Candidates from non-Indian origin applying for this position should have the valid legal working permit.
End