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The Mathis Group, Inc. Presentations That Educate, Motivate, and Inspire 1-800-224-3731 www.themathisgroup.com www.pmexpertlive.com www.trainthegov.com Project Human Resource Management - 1 Day PDUs - 6.5 CEUs - 0.70 PMI’s Talent Triangle Breakdown Technical - 3.25 Leadership - 3.25 PMI’s Certification Breakdown PMP - 6.50 PMI-ACP - 6.50 PMI-SP - 6.50 PMI-RMP - 3.25 PfMP - 3.25 PMI-PBA - 3.25 Course Description: In this one-day course, participants will focus on the area of human resources in a project. This area includes the processes that organize, manage, and lead the project team. This course will follow one or more of Project Management Institute’s knowledge areas of the PMBOK® Guide. Method of teaching: Students will use discussion, cases, and group activities to facilitate the course. Course Objectives: Objective 1: Identify and define the four project Objective 3: Examine the process group of Acquire human resource management processes: Project Team • Plan Human Resource Management • Identify inputs and outputs • Acquire Project Team • Detail tools and techniques used in this process: • Develop Project Team pre-assignment, negotiation, acquisition, virtual • Manage Project Team teams, and multi-criteria decision analysis Objective 2: Examine the process group of Plan Objective 4: Examine the process group of Develop Human Resource Management Project Team • Identify inputs and outputs • Identify inputs and outputs • Detail tools and techniques used in this process: • Detail tools and techniques used in this process: organizational charts and position descriptions, interpersonal skills, training, team building networking, organizational theory, expert activities, ground rules, collocation, recognition judgment, and meetings and rewards, and personnel assessment tools (Continued on next page) © 2015, Revised 10/15/15 PMI, PMP, PMBOK, PMI-ACP, and the PMI Registered Education Provider logo are registered marks of Project Management Institute, Inc. The Mathis Group is an Accredited Provider of the International Association for Continuing Education and Training (IACET). BABOK is a registered mark of International Institute of Business Analysis 1 The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com www.pmexpertlive.com www.trainthegov.com Objective 5: Examine the process group of Manage Objective 6: Identify and examine motivation Project Team theories • Identify inputs and outputs • Detail tools and techniques used in this Objective 7: Identify and examine phases of process: observation/conversation, project performance management performance appraisals, conflict management, and interpersonal skills © 2015, Revised 10/15/15 PMI, PMP, PMBOK, PMI-ACP, and the PMI Registered Education Provider logo are registered marks of Project Management Institute, Inc. The Mathis Group is an Accredited Provider of the International Association for Continuing Education and Training (IACET). BABOK is a registered mark of International Institute of Business Analysis 2 The Mathis Group, Inc. Presentations That Educate, Motivate, and Inspire 1-800-224-3731 www.themathisgroup.com www.pmexpertlive.com www.trainthegov.com Project Human Resources Management - 2 Day PDUs - 13 CEUs - 1.3 PMI’s Talent Triangle Breakdown Technical - 4.00 Leadership - 8.50 Strategic - 0.50 PMI’s Certification Breakdown PMP - 13.00 PMI-ACP - 9.00 PMI-SP - 9.00 PMI-RMP - 9.00 PfMP - 9.00 PMI-PBA - 9.00 Course Description: This two-day course will focus on planning for human resource needs. It is filled with behavioral skills that will help motivate, equip, and keep project team members accountable and on task. This course will also include issues such as conflict. This course will follow one or more of Project Management Institute’s knowledge areas of the PMBOK® Guide. Method of teaching: Students will use discussion, cases, and group activities to facilitate the course. Course Objectives: Objective 1: Define the four major processes of • project human resources • Detail the process of Plan Human Resource Discuss values of successful coaching of project teams • Management Analyze common coaching mistakes of project teams • Detail the process of Acquire Project Team • Detail the process of Develop Project Team Objective 4: Develop a Mission Statement and • Detail the process of Manage Project Team Vision • Develop core values Managing Team Module • Identify vision through leadership Objective 2: Analyze job responsibilities • Examine why visions fail • Discuss priority checklist • Evaluate where you are going • Assess modern day accountability myths • Explain tough-minded leadership Objective 3: Evaluate how to coach project team toward success Objective 5: Contrast different change strategies • Classify why project teams block change • Develop workers with new skills • Choose ways to reduce project team resistance • Define ways to equip and empower • Evaluate changes which support goals (Continued on next page) © 2015, Revised 10/15/15 PMI, PMP, PMBOK, PMI-ACP, and the PMI Registered Education Provider logo are registered marks of Project Management Institute, Inc. The Mathis Group is an Accredited Provider of the International Association for Continuing Education and Training (IACET). BABOK is a registered mark of International Institute of Business Analysis 3 The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com www.pmexpertlive.com www.trainthegov.com Objective 6: Discuss strategies for creating trust Objective 9: Review active listening skills • Describe requirements for being an overcomer • on project teams • • • communication Analyze two types of motivation within a • Analyze techniques people use to avoid issues project team • Review assertiveness techniques Examine ways to align motivational techniques to workers Objective 10: Create a code of conduct for Analyze the disciplining of project team controlling a resolution meeting members and ways for changing behavior • Discuss hedge words people use to distort • Identify how to track project team members Conflict Module Apply facilitation skills for allowing everyone to be heard • Discuss the facilitator’s responsibilities • Create questions to guide others through the Objective 7: Discuss the positive side of conflict process • Define conflict • Analyze ways to prevent arguing • Analyze eight most common times for conflict • Discuss times to make amends • Identify six reasons for conflict among workers Objective 8: Examine rules for handling anger • Choose words to use that help • Create action plans for quick resolution • Analyze hostility and how it surfaces • Examine how to handle personal and professional hostility • Compare levels of group conflict • Compare the seven stages of group conflict • Compare ways to confront others while helping them save face • Examine confrontation techniques © 2015, Revised 10/15/15 PMI, PMP, PMBOK, PMI-ACP, and the PMI Registered Education Provider logo are registered marks of Project Management Institute, Inc. The Mathis Group is an Accredited Provider of the International Association for Continuing Education and Training (IACET). BABOK is a registered mark of International Institute of Business Analysis 4