Download Digital Transformation Questionnaire

Digital Transformation
Questionnaire
This document is designed to help you to identify whether Digital
Transformation is for you. If there is anything on here that you are unsure
of, or if you would like to discuss anything you are considering in an
informal chat please email [email protected] and we will get back to you.
Question
Yes =
1, No =
0
Is the growth of your turnover below the average for your
sector?
Do you have a profit target which is impossible to hit with
inefficiencies in your current technical infrastructure?
Do your competitors have an advantage over you when it
comes to offering online services?
Is all interaction with customers saved into one system
which gives you a 360’ view of their interaction with you?
Do customers complain about not being able to get access to
information about their enquiry? (For example delivery
status and complaint status)
Does your current technical set up allow you to personalise
marketing offers for customers or are you sending everyone
generic messages?
www.quba.co.uk
Need a hand? Call 0114 279 7779
Do members of your team use legacy technology as an excuse
for delivering digital innovations to market slowly?
Is over 50% of your existing technology physically hosted
inside your building rather than in the cloud?
Are you finding it hard to recruit technical partners or staff
to work on your systems?
Can you accurately plot the return on investment of your
digital spend?
www.quba.co.uk
Need a hand? Call 0114 279 7779