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Position Description
Position Title:
Community Lactation Services Coordinator – Pouawhi Ora
Business unit:
Bay of Plenty
Location:
Based in Area Office, Tauranga
Reports to:
Clinical Leader
Last review date:
04 October 2016
Business Unit overview
The Operations Business Unit ensures Plunket’s relevance to all communities, in line with
Plunket’s organisational goals, vision and strategic direction. It holds collective
accountability for the delivery of all Plunket Services, the leadership of national and local
initiatives and contribution to the wider leadership team of Plunket to ensure the
achievement of Plunket’s vision and strategic goals. This will be achieved through
engagement, service delivery, service development and innovation of service, funding
stream development and continuous improvement. The business unit is responsible for
working with the relevant Plunket Boards, Plunket Groups and external stakeholders to
provide relevant services to improving the health outcomes for children and their families.
Purpose of position
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To increase rates of breastfeeding, particularly amongst key population groups Maori, Pacific and low socio-economic
To establish, lead and coordinate the BOP community breastfeeding initiative and
community breastfeeding clinics, in high-need communities
To support and promote breastfeeding through community and peer based support,
and engagement with wider family/whanau relationships
To work with health providers and community workers to increase knowledge and
support for breastfeeding in the community
To provide a community-based lactation consultant service that targets Maori woman
To provide clinical oversight and support for the Mother-to-mother Breastfeeding Peer
Support programme
To facilitate bonding and attachment between baby and mother, and wider whanau
Dimensions of the position
Responsible to:
Clinical Leader
Responsible for:
Nil
Financial delegations:
Nil
Functional Relationships
Internal:
All Plunket staff, Community Volunteer and Clinical
External:
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Women, partners and families/whanau
SUDI Project Manager
Portfolio Manager Maternity, Child and Youth
Lactation Consultant / BFHI Coordinator
Clinical Maternity Manager
Professional Midwifery Advisor
Director of Nursing and Midwifery
Clinical Midwife Educator
GP services
Iwi Services
Lead Maternity Carers
Well Child / Tamariki Ora providers
Primary Care / General Practice
Community groups, voluntary and support agencies
Health and non-health providers of services to women
and babies
Key accountabilities
(Some will be unique to the position; others will be common across the organisation
and level within the organisation.)
Business as usual
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Establish and coordinate community-based drop in breastfeeding clinic(s) at various
locations that target Maori women and babies and women living in low socio-economic
areas
Provide and coordinate lactation consultant services at the clinic(s).
Provide clinical oversight and coordinate training to support the mother-to-mother
Peer Support Administrators.
Support the mother-to-mother Peer Support Administrators to:
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Identify, recruit, train and support appropriate Peer Supporters.
Establish and coordinate local support groups for mums with infants and toddlers.
Engage and involve the wider whanau (particularly grandmothers and fathers) in
supporting breastfeeding.
Build the capacity of and provide on-going training and development to the Peer
Supporters.
Develop toolkit/resources for the mother-to-mother Peer Support Administrators and
Peer Supporters.
Establish, lead and support a mother-to-mother breastfeeding peer support
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programme aimed at Maori, Pacific and low socio economic families.
Maintain systems that support the mother-to-mother Peer Support Administrators and
Peer Supporters (i.e. regular meetings, clinical supervision, reporting templates, work
plans).
Provide Community Lactation Coordination Services
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Provide support for complex breastfeeding cases, breastfeeding clinic(s), in mother’s
homes or other appropriate venues.
Provide updated breastfeeding training for the mother-to-mother Peer Support
Administrators and Peer Supporters.
Maintain annual practicing certificate and IBCLC certification. (Or obtain IBCLC)
Record Keeping
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Complies with all Plunket policy to create and maintain full and accurate records.
Leadership
Workforce development
Provide workshops, education and resources to health providers, primary care, Well
Child, Maori health providers, and others working in the community to increase knowledge
and build capacity to support women with breastfeeding
Quality & Risk
Patient safety is paramount to the service we deliver at Plunket. This is achieved in a
clinical governance framework identifying and managing risk and opportunities to
improve.
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Proactively encourage all staff and lead by example implementing a culture of
continuous quality.
Identify all risks that will prevent Plunket from achieving their goals.
Report and manage risks appropriately.
Put the client at the centre of all improvement.
Use evidence based improvement methodologies when appropriate for all
improvements.
Promote Certification where appropriate to showcase quality.
Health & Safety
Each individual is responsible for ensuring the safety of themselves, their colleagues,
patients and their visitors and to comply with all organisational health and safety policies,
procedures and guidelines.
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Implementation and reinforcement of a proactive healthy work place culture which
reflects current Plunket ACE competencies
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Healthy lifestyles are actively promoted and participated in, within the work area.
All near misses/incident/accidents are reported to the appropriate line manager within
24 hours.
Employees participate in Health and Safety within areas of work.
Health and Safety activities are appropriately documented within specified
timeframes.
Any opportunities for improving Health and Safety are reported and acted upon in a
timely manner.
Relationship Management
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Work in partnership with women, their whanau and community
Establish and maintain positive working relationships with
Lactation Consultant / BFHI Coordinator
LMCs
Well Child Tamariki Ora Providers
Primary and secondary health service providers
Peer Support programmes
Maternal and infant health providers
Breastfeeding and Mother Support Networks (i.e. La Leche League, parent
groups, social services)
Maori and Pacific health providers
Align with other breastfeeding initiatives and services across the region
Maori Health
Maori philosophies and values of health are reflected in work practice.
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Relationships are established and maintained with Iwi services in the planning and
delivery of services.
Demonstrates knowledge of, and practices in a manner that is consistent with, the
Treaty of Waitangi in the provision of health care services and support to Maori clients
and their whanau.
Assists in the facilitation of safe services to Maori, including access to Maori treatment
options and involvement of whanau in planning and delivery of care.
Scope of duties
The job holder is expected to perform such other duties as can reasonably be regarded
as incidental to the position description, and such other duties reasonably within their
experience and capabilities as may be from time to time assigned following
consultation.
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Once appointed a programme of work will be developed with the appointee that will set
out the specific tasks and time frames to achieve the key deliverables for this position.
Progress will be monitored through Plunket’s Performance and development
programmes.
Person Specification
Knowledge, Skills and Experience (including Technical Competencies)
Qualifications
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Holds, or studying towards a qualification or commitment to complete IBCLC
(International Board Certified Lactation Consultant) that will be complete within two
years of employment
Relevant nursing qualification, Midwifery, or work history in WCTO
Current drivers licence
If nurse current APC
Evidence of an interest in post registration study, or to undertake further study as
applicable
Skills & Experience
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Ability to build and maintain relationships
Basic computer skills
Excellent interpersonal skill
Experience in adult education
Innovative / proactive change agent
Ability to communicate effectively at all levels
Ability to work independently
Demonstrated ability to own professional development
Current full NZ driver’s license
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Non-smoker preferred
Other Requirements
Knowledge of
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Treaty of Waitangi and its application to the health setting
Privacy Act (1993) and Health Information Privacy Code (1994)
Quality & Risk
Patient safety is paramount to the service we deliver at Plunket. This is achieved in a
clinical governance framework identifying and managing risk and opportunities to
improve.
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Complies with all Plunket policy to create and maintain full and accurate records.
Proactively encourage all staff and lead by example implementing a culture of
continuous quality.
Identify all risks that will prevent Plunket from achieving their goals.
Report and manage risks appropriately.
Put the client at the centre of all improvement.
Use evidence based improvement methodologies when appropriate for all
improvements.
Promote Certification where appropriate to showcase quality.
Ability to work independently
Demonstrated ability to own professional development
Competencies
ACE-Ability
Plunket’s behavioural competency model is made up of three dimensions of personal
behaviour - Connection to Plunket, Adaptability and Emotional Maturity.
Adaptability
Thinking
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Is comfortable with complexity and can think beyond the
operational
Can look beyond face value to see possibilities from different
angles and viewpoints
Keeps perspective
Accepts and able to work with ambiguity and change
Interpersonal
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Is committed and capable of initiating and broadening professional
and social networks
Holds courage to face and deal with difficult people and issues
Connection to Plunket’s Direction
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Has a high level of energy and commitment to achieving Plunket’s
vision
Has a broad range of engagement
Is committed to adapting and improving their own practice
Emotional Maturity
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Is non-reactive and objective
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Understands the degree of influence in their role
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Understands own limitations
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