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Message The World Food Programme and the International Fund for Agricultural Development are in a strategic alliance in India to develop replicable models of sustainable household level food security. Both agencies work closely with the national and state governments, civil society institutions and other partners in pursuit of this goal. WFP and IFAD also collaborate to support three integrated livelihood enhancement projects in Jharkhand-Chattisgarh, Orissa and Gujarat. Among their other joint activities, documentation of knowledge in the area of food security and addressing rural poverty is a major focus for the two agencies. As part of the latter initiative, WFP and IFAD teamed up with Indian Grameen Services, a leading NGO, to prepare five case studies of successful interventions in enhancing the livelihoods of the poor. The aim was to capture the processes, support structures, institutional models and specific interventions that led to sustainable livelihoods. I feel that these case studies offer valuable insights on what works in addressing livelihood issues and the lessons are relevant for a wide range of stakeholders, including policy makers, administrators, donors and civil society institutions. We at WFP are committed to contribute in our own small way to Indias goal of food security for all and a rapid elimination of poverty. GianPietro Bordignon Representative & Country Director, UN World Food Programme Foreword The United Nations World Food Programme (WFP) has been actively working in India for over four decades to support national initiatives in achieving household level food security and improvement in nutritional standards of vulnerable groups, especially women and children. In partnership with the national and state governments, civil society organizations, expert bodies, researchers and Panchayati Raj Institutions (PRIs), WFP has assisted major national programmes like Operation Flood, ICDS and food-for-work. In addition to its monetary and food resources, WFP has also contributed to the efficacy of these programmes through knowledge management and advocacy by supporting research and impact evaluation studies, training and dissemination of technical knowledge. Since 2001, WFP has partnered a sister UN agency, the International Fund for Agricultural Development (IFAD), to support rural livelihood projects funded by the latter in the country. WFPs collaboration with IFAD spans hosting a Field Presence Unit in the Country Office at Delhi, besides providing food assistance to three on-going IFAD projects in Jharkhand-Chattisgarh, Gujarat and Orissa. The current volume of five case studies of successful livelihood promotion interventions is part of WFPs effort towards documentation and sharing of knowledge of local strategies and successes at achieving food security through sustainable livelihoods. The report, prepared by Indian Grameen Services, a leading national NGO, also highlights the close partnership that WFP and IFAD enjoy with civil society institutions in India The lessons emerging from these case studies are relevant not just for current and future project design of multilateral and bilateral agencies, but as much for national, state and local authorities, policy makers, NGOs, financial institutions, experts and research bodies. They form an addition to the rich body of development literature already available in India and, in its own small way, we hope this document will enhance the understanding of all those working to respond to livelihood challenges a little further. These case studies reiterate a familiar, but often ignored, message that there is no one approach to successful livelihood promotion. Despite the variety of conditions in which livelihoods are supported, there are a few core elements that must be necessarily addressed to achieve sustainable outcomes. The importance of building participatory and democratic institutions, investing in capacity of the clients of a programme and creating strong links to financial services, markets and technology, all emerge as common themes in the five examples covered in this report. Even so, the most important learning from this report is that satisfactorily addressing equity issues may be the one factor which determines the long term sustainability of a livelihood intervention. This set of case studies is also an attempt to trigger a wider debate on institutional support structures for livelihoods, the role and impact of often generously funded government and donor supported programmes and the role of PRIs, among others. Therefore, comments and feedback on the issues discussed in the report would be welcomed. New Delhi January 2006 Pravesh Sharma IFAD Field Presence Coordinator in India & Special Senior Adviser, WFP Acknowledgements This report is the outcome of a successful collaboration between WFP and Indian Grameen Services, the not-for-profit arm of the BASIX group of institutions, in particular its visionary founder, Mr. Vijay Mahajan. It is to him that goes the credit of guiding the initial idea of documenting local examples of successful livelihood promotion to this point. Mr. Mahajan has personally contributed richly to institutions that address livelihood challenges, most notably by first setting up PRADAN and later BASIX, besides nurturing countless other bodies working in this field. Despite his schedule, and a setback to his health during the preparation of these case studies, he has put a personal stamp on their final shape. All the members of BASIX and IGS at Hyderabad and Delhi gave unstinted support to this study. The team of experts that visited the five locations and prepared the case studies, comprising Ms. Aditi Mehta, Mr. Sourindra Bhattacharjee, Ms. Preeti Sahai and Mr. G. Sathyanarayana, are also to be thanked for their painstaking efforts in putting this document together. The support and willing help of representatives of the institutions studied is also gratefully acknowledged. In particular, Dr. H K Kharecha and other officials of DHRUVA (BAIF) at the Head and Field Offices provided valuable insights. Thanks are also due to SHG members who shared their views on the programme. We express our gratitude to members of the Lijjat Family, especially Mrs. Jyotibehn Naik and Mrs Irene Almeida for patiently helping the team during its visit. The Sanchalika and members of the Bandra Lijjat Centre in Mumbai also provided the team with many inputs during their peak working hours. Mr. Rama Reddy, President, CDF, Hyderabad and Ms. Vijayalakshmi, Manager, gave generous cooperation and help. Thanks are also due to officials of the Mulkanoor Womens Thrift Cooperative Society and Vishwa Bharathi Mahila Podupu Samithi, Damera for spending their valuable time with the study team. Mr. Vijay Kumar IAS, CEO of SERP, Hyderabad provided highly useful insights on the evolution and development of SAPAP. Thanks are also due to Ms. Vajaya Bharati CEO, SMELC, Urvakal, Kurnool as well as District Project Manager DPIP, Kurnool and Mahabubnagar for sharing their experiences. We would also like to thank Mr. Ravi Kumar CEO, Adarsha Welfare Society and Mr.Girivardhan Reddy, CEO, Addakal Mandal Mahila Samakhya (AMMS) in Mahabubnagar for throwing light on the evolution of AMMS. Thanks are also due to officials of AMMS and Hussainapauram Village Organization for their time and insightful observations and comments. Mr. Jack Croucher, Mr. Mukul Prakash, Arunesh, Dipak and Supervisors in AT India in Ukhimath are thanked for their assistance to this study, in particular by explaining the introduction of tasar in Uttaranchal. Table of Contents Overview.............................................................................................8 Steps in Livelihood Promotion................................................................9 DHRUVA - Investing in Natural Resource Management for Livelihood Promotion in South Gujarat.............................................11 Lijjat - A Womens Enterprise with a Difference.......................................21 Building Sustainable Financial Services for Women - The Co-operative Development Foundation in Andhra Pradesh....................34 Building Institutions for Livelihood Promotion - South Asia Poverty Alleviation Project in Andhra Pradesh (SAPAP).............................48 Success in the Himalayas - The Story of Chamoli Tasar..........................60 Overview Comparison of the Cases Across Various Parameters 8 Particulars BAIF-DHRUVA Lijjat CDF-MACS UNDP-SAPAP CTPL Target Poor Tribals in Population Gujarat Poor or middle class women in cities Poor households, especially women in AP Poor households in AP Poor households in hilly regions of Uttaranchal Objective Additional / regular income during idle time Access to financial services, hitherto unavailable Poverty alleviation objective in the district Enhanced income to poor through additional employment Economic well being through increased income Choice of NRM- based intervention with familiarity of operations Low skilled labour Building and intensive strengthening production peoples institution Weaving economic and non-economic benefits around peoples inst. New activity proposed with investment in capacity building of local people Strategy Building confidence among people through economic benefits Building brand image by supplying quality products Social mobilization and capacity building for accessing services Multiple stakeholders collaborating to provide complementary services Capacity building of the poor and technology stabilization Sequence of activities Production stabilization phase with small lag in market development Simultaneous thrust on production and marketing Awareness of target population and building institutions with them Approach of building peoples inst and using it for harnessing other benefits. Thrust on technology development followed by market development Institution Simultaneous building building of peoples process inst for economic and non-economic benefits Based on certain core principles. Evolved as the organization grew in size The model was conceived by the implementing agency and peoples capacity was developed to manage them Three tier federation model was conceived and built to facilitate transactions No thrust on institution building, except for creation of intermediary organization Scaling up Model stabilization Strategy and its replication in other places Demand lead creation of centres and diversifying into related products Model stabilization Building cooperatives through and its replication in other districts awareness and capacity building Sustaina- Still dependent on bility outside support for new ventures No support, pure Minimal outside Support required business model support over time to still for various manage operations tasks Thrust on adaptation of technology and simultaneous capacity building Support required for forward and backward linkages Steps in Livelihood Promotion Steps Phase 1 2 Feasibility Study Activity Critical processes Outcomes Choice of area, activity and target beneficiary Area Decision on number of villages, blocks or districts Development Model of grass root institution, phase Production/ service activity, markets Spread of pilot ● Technical feasibility ● Manageability Activity ● Familiar vs new ● Access to resources ● Demand in the market Target Beneficiary ● Poor vs entire community ● Men, women or both ● Grass Root Institution (if any) ● Social mobilization ● Structure of the inst. ● Processes for group meeting, decision making, task allocation or any other systems ● Costing and pricing of services ● Capacity building strategy Production/Service Activity ● Choice of technology or methods and its training ● Collaborating with agencies providing financial and nonfinancial resources ● Process for provision of input services ● Implementation Markets ● Identification of market or buyer ● Decision on the form and time of sale ● Investment on processing and its managementby whom and where ● Pricing of products and services Choice of initial activity and diversification strategy depending on the objective Institutional form with clear purpose, systems and processes, roles and responsibilities of members Product/ services clear to the ultimate beneficiaries and initiation of operations Some contractual form (informal also) arrived for sale of produce Mechanism of market operations clear to producers and/or marketers 9 Supporting sustainable livelihoods - Lessons from five case studies Steps Phase 10 Activity Critical processes Outcomes 3 Stabilization Phase Corrective measures incorporated based on feedback Incorporate feedback for improving efficiency of the inst; Production or service delivery model tested out and well entrenched Decision on the time, form and place of marketing or produce All the operations understood and managed by the beneficiaries with minimum outside support 4 Scaling Up Phase Choice of area and scale Decision of the resources required for scaling up and organizing them. Identify the collaborators in new area The implementation process replicated suited to local context, if any 5 Knowledge Documentation Conduct impact and process Dissemination and information studies. Participate in relevant sharing workshops. Exposure visits to outsiders Use of customized model for replication in new areas. 6 Advocacy and Policy Work (if any) Favourable changes in policy directives Participation in policy forums, state and national workshops Organise workshop Documentation of policy issues Educating various stakeholders through meetings and correspondence DHRUVA - Investing in Natural Resource Management for Livelihood Promotion in South Gujarat Introduction D HRUVA stands for Dharampur Utthan Bahini signifying it to be the propeller of development and awakening in the area, similar to the navigators use of the polestar (Dhruva) for direction and sailing. DHRUVA has been involved in economic and social development of the tribal community in Dharampur block in district Navasari in South Gujarat. DHRUVA used a holistic view of development with natural resource base as the core intervention for economic development of the community in the initial stage, subsequent to which they moved into other areas such as literacy, health, etc. The case looks into the process of integrated development in the area over a period of time. Case Methodology In order to understand the process of the intervention and its impact, the following methodology was used: ● Discussion with the key officials at the Headquarters of DHRUVA as well as the field staff ● Field visits along with the staff to understand the implementation outcome and the processes used therein ● Semi-structured interviews with the beneficiaries, including community based organizations ● Sharing of preliminary findings with the officials to check the veracity of the conclusions drawn ● Study of the secondary material on the organization and intervention per se Based on the above, the inferences would be drawn about major learnings from the intervention and its replicability potential. 11 Supporting sustainable livelihoods - Lessons from five case studies Process of Intervention The standardization of the WADI program evolved over a period of time as an integrated package of livelihood program which includes income generating activity through horticulture program, soil and water conservation, improved farming and forestry, health and womens development and microfinance. The initial approach is establishment of fruit orchard from where several other programs were incorporated. The term WADI is the local term for a fruit orchard. In the program at the beneficiary level which is mostly the tribals, one acre of plot is selected to plant fruit trees, namely mango and cashew. Recommended distances and variety is planted, keeping in requirement of the demand for market and processing. Intercropping of vegetables is done in the plot, which gives an additional but frequent income. On the boundary, forest plantation is normally done, which serves dual purpose of both as a fencing as well as for investment purpose. Such an arrangement helps in generating income flow periodically to the families. But over the years, the families also have been diversifying into other enterprises. One of the most common ones was mango nursery, which most of the households are raising in their homestead land. The other major activity promoted in the area is diary with the help of credit from the mobilized savings of the Self-Help Groups. Such an approach represents a conscious strategy of developing and maintaining a diversified portfolio using the natural resource base effectively and judiciously. Such a portfolio also had been developed over a period of time accompanied by the development of skills of the people and higher ability for investment and risk associated with such diversification. In addition to promoting the Wadi program, DHRUVA also carried out soil and water conservation like trench cum bunds and tree platforms and micro-watershed development program. This twin approach has helped in enhancing land productivity and greater access to drinking water and irrigation. Moreover, the community health program and women development through self-help groups were also taken up as other important support programs. Scaling up Strategy The initial program was started in Vansda Taluka in Valsad district in 1982. Due to the paucity of the staff, difficult terrain, poor infrastructure as well as gestation period required for standardization of the intervention, it was limited 12 Supporting sustainable livelihoods - Lessons from five case studies to Vansda taluka covering 38 villages. In 2000, the project was extended to Dhrampur and Kaparada talukas in Valsad district as well as Ahwa Taluka in Dang district. Such a scaling up of the program was done consciously to develop and offer a standardized product to the beneficiaries, provide the much required forward and backward linkages to support the program and building of the local institutions which can manage the local issues and problems with minimal support from the promoting organization. Impact of the Programme DHRUVA in partnership with about 19,000 tribal families has been able to covert about as many 17,000 odd acres of wasteland into productive orchards. Since its inception, 4,63,005 mangoes, 5,05,630 cashew and 79,22,300 forest trees has been planted. The coverage in three districts is given below: District Taluka Navsari Vansda Valsad Dharampur Kaparada Dang Ahwa Total Total Villages Total Families Total Acreage 38 5,686 5,129 144 12,958 12,128 19 792 679 201 19,436 17,936 Source: Annual Report, 2003-04 More than 8,000 wadi farmers have already completed soil conservation activities in their plots and another 3,000 farmers are undertaking conservation activity presently. The watershed program is covering 28 villages through 13 micro-watershed program. The watershed progam envisages to cover about 6,872 hectares in which 3,905 hectares has already been treated. Role of Institutions The achievements of DHRUVA can be attributed to a large extent to the quality and role of institutions involved in the project. Two categories of institutions and their roles in promoting and sustaining the project interventions are described below. 13 Supporting sustainable livelihoods - Lessons from five case studies Role of BAIF - The livelihood promoter The key role played by BAIF in piloting the core strategy of DHRUVA and sustaining it for almost two decades through a cadre of dedicated workers is evident from the impact on the ground. BAIFs Gandhian approach to community development, enshrined in the vision of its founder, the late Manibhai Desai, has certainly acted as a guiding light to determine the direction of the project. BAIFs selection of the project area in a backward taluka of South Gujarat and its analysis of the problem of poverty was impeccable as it addressed both social and economic dimension of the poverty simultaneously. It could only have been a strong moral imperative that allowed Manibhai Desai to foresee the dangers of making an intervention to enhance incomes without addressing the rampant problem of alcoholism. Thus the early message was strongly pro-prohibition. At the same time the choice of using the natural resource base to build livelihoods was an effective strategy, given that the subsistence oriented exploitation of the available natural resources could be intensified with tangible benefits in a short period of time. As a strategy, BAIF also realized the importance of offering a model indigenous to the society that was easily identified with and understood by the community. The community responded to the concept of mango plantations since most of the tribals to whom the package was offered had worked as wage labourers on the farms of large farmers who owned mango plantations. There was a ready association with plantations and prosperity in the minds of the tribals, as well as familiarity with basic cultural practices, that BAIF intelligently tapped into. Given the above it must be concluded that BAIF showed immense skills of communication with the community, analysis and adaptive responsiveness in its early work in the area. It has gradually expanded its program to cover more than 20,000 families after a small beginning. The dedication and commitment of its field workers is impressive. With modest salaries and basic facilities they have worked as facilitators of tremendous social and economic change. Most of the staff interviewed during the field visit showed high levels of awareness and understanding about their role and responsibilities, as well as shortcomings and areas for improvement. BAIF is an ideal example of a rural livelihood promoter with an integrated view of livelihoods and the hand-holding role required of the facilitating agency. It has gradually enabled the community institutions it has promoted to assume greater responsibility for decision making and has sought to ensure 14 Supporting sustainable livelihoods - Lessons from five case studies sustainability by creating linkages to markets and credit. BAIF is aware of the importance of its facilitating role and is proud of it. In fact, it does not subscribe to the concept of an exit strategy. It foresees an evolving role for itself in the area, with newer economic investments and services being offered to the community to scale up from their present level of livelihoods. However, the NGO believes that the scale-up could be based on a user pays model. While details are as yet unavailable or to be developed, if such an approach is ever presented it promises to uncover a new paradigm in livelihood promotion. Role of grassroots institutions BAIF implemented a conscious strategy of nurturing peoples institutions as a core component of its livelihood model. This involved the creation and support to four separate kinds of institutions: ● At the village level it promoted womens self help groups (SHGs) and other user groups (such as orchard growers). Each of these grassroots bodies had between 10-15 members. ● All the user groups and SHGs were federated into a Gram Vikas Mandal (GVM) at the village level. The GVM on an average has 80-100 households as members. ● An Ayojan Samiti (AS-Management Committee) was formed with 1215 members chosen from among the various user groups. ● At each cluster of 25-30 villages a cooperative was registered, with around 1800 primary members, each household commanding two shares, one each for the man and wife. This carefully layered structure helped to address separate but complementary needs: i) The user groups and SHGs at the village level functioned as common interest groups, the former addressing the needs of farmers and fruit growers and the latter exclusively focused on women and micro savings. ii) The GVM functioned in lieu of a gram sabha, which was not formally formed at the time under the state panchayat law, and provided a forum where all the participating households could meet on a common platform and take collective decisions. The GVM also acted as a village level financial intermediary, pooling savings from every household on the day the Holi festival is celebrated and giving out loans to various member households for a one year term at a fixed 25% per annum interest by common consent. 15 Supporting sustainable livelihoods - Lessons from five case studies iii) The AS was a functional body that took day to day management decisions and reported back to the GVM. iv) The cluster cooperative was meant to answer the needs of marketing of farm produce and also leveraged the potential of value addition through agro processing, bulk purchase of inputs and linking to larger financial resources. An important observation about the development of peoples organisations in DHRUVA is that it accompanied, and not preceded, the livelihood interventions. This is seen as counter intuitive to several livelihood development projects which insist on a sequential arrangement involving promotion and stabilization of grassroots organisations such as SHGs, cluster association etc. before mounting the livelihood interventions. BAIF holds that the communitys engagement with participatory institutions must be seen as part of an overall plan that appears to give them immediate and tangible benefits. The long term evolution of the various tiers of institutions in DHRUVA would lend credence to this approach. The widespread success and sustainability of the DHRUVA model in Valsad rests to a considerable extent on these institutions. They provide the element of ownership to the community and answer felt needs and aspirations. The strength of these institutions varies, and BAIF is candid in admitting that it places staffers in each of these bodies to provide advice, managerial support and hand-holding. This is not seen as encouraging dependence but rather as providing continuous resource support that is critical to the functioning and survival of these grassroots bodies. It is debatable whether the goal of total self-reliance of community institutions in remote rural hinterlands can be realized in the sense of their total autonomy in functioning. Specialised services such as preparing accounts, balance sheets, calculating interest payments, drawing up village resource plans, watershed designs etc. may need to be provided from outside in the long term. There are already examples (such as the Community Resource Centre model promoted by MYRADA in Karnataka) to suggest that there is a rethink in the development sector about the definition of the concept of self reliance of community institutions and DHRUVA offers a good case study of the importance of sustaining such institutions. BAIF accepts its responsibility of providing continuous inputs to these bodies, but its not clear how it hopes to meet the long term costs of such support. Grant based support will not last forever and a fee-based model is yet to be fully grounded. 16 Supporting sustainable livelihoods - Lessons from five case studies Targeting and Equity Issues The fact that the majority of the beneficiaries were tribals, who used to eke out their living as wage labours, is a good evidence that program chose the economically and socially deprived sections of the village. The intervention was carried in homestead land signifying that the families owned very little or no land for agricultural purposes. However, there was no conscious strategy for targeting women in the program. Some of the recent initiatives of bringing women together through SHG have been taken up along with health issues of women and children is a step forward towards the same in the program. Financial Linkages One of key factors to success in terms of outreach and scale is tapping of financial resources from various quarters in a phased manner. This included a process of internal generation of funds from the community, including women. In the beginning, DHURVA got the required grant from KFW for initiating the program. After its initial success and stabilization of the program, DHRUVA attracted funds from multiple sources from the State Government through DRDA, DPIP as well as NABARD. The Government of Gujarat helped in establishment of Wadis through the Tribal Sub Plan in Vansda, Dharampur and Kaprada as well as in Dang district DHRUVA also tapped the financial resources from the Department of Agriculture and Co-operation, Ministry of Agriculture, Central Government for promotion of integrated horticulture, especially homestead vegetable and floriculture. In the year 2003-04, the cost of establishing 1,500 wadis has been sanctioned through the Rastriya Gram Vikas Yojana. The promotion of Self-Help Groups helped in mobilising savings as well as extending of credit for various income generating activities. A total of 436 SHGs has been formed in 135 villages with their cumulative savings and credit were around Rs.19.4 lakhs and Rs.18.5 lakhs respectively. As mentioned earlier, DHRUVA has also promoted community based credit program, known as Sahabhagi Vikas Yojana for several need based credit for farm and non-farm activities, including working capital loan for co-operatives. The cumulative credit disbursed through the program is Rs. 332.65 lakhs and the cumulative recovery is around 269.29 lakhs. It is evident that the strategy of tapping external sources for program level 17 Supporting sustainable livelihoods - Lessons from five case studies intervention and use of internally generated fund to meet the impending credit needs of individuals seemed a complementary approach. But a strategy for direct linkage with the financial institutions seemed to be absent in the approach which can be looked in the near future. Marketing and Technology Linkages One of the reasons for the success of the program is the well defined strategy of forward and backward linkages in the project. This was facilitated with the establishment of producers co-operatives, which helped in both aggregation of produce as well as distribution of inputs, thereby creating economies of scale in both the functions. The aggregation of produce also helped in higher realization of prices. The strategy of local value addition through peoples institution helped in higher retention and thereby income among the producers. This was done through the establishment of processing centres in a cluster of villages for both mango and cashew. For marketing of the produce, the creation of brand Vrindivan was another significant step which helped in tapping the local retail market for mango pickles and pulp. The marketing support function is done through the 12 Co-operatives, which also acts as an apex body for 12-15 Ayojan Samitis. These institutions are engaged in mango and cashew processing, marketing of farm produce, purchase of inputs in bulk and distributing the same in a decentralised manner. The wadi farmers have contributed Rs. 14.2 lakhs as a share capital. The Vasundhara Co-operative is the oldest co-operative, which is providing the marketing support to all newly formed co-operatives. In the financial year 2003-04, about 192 tonnes of cashew and 560 tonnes of mango was processed. The sales turnover of Vasundhara co-operative in 2000-01 was Rs. 72.61 lakhs and it increased to Rs. 204.21 lakhs in 2003-04, registering a growth of around 200 percent. Sustainability Prospects The period of the existence of the institutions and program is somewhat an evidence of the sustainability of the program. The program judiciously combined economic benefits and development of local institutions around these benefits which will probably help in its management beyond the handholding period. The reasons for its sustainability are: ● Choice of program which uses the prior knowledge and is not alien to the people 18 Supporting sustainable livelihoods - Lessons from five case studies ● ● ● ● It revolves around natural resource base management with which the beneficiaries were familiar Building of skills of the people over a period of time in other activities (nursery) and management of both own farm and institutions so that the interest is sustained Assurance of market to the producers is one of the key elements of enhanced participation and its scaling up The conscious strategy of building trust within the community and efficacy of staying and working together through institutions The project should now looks for institutional linkages for accessing financial resources, which may be required for re-plantation of the orchard as well as for any other requirement for access to better technology or diversification plans. Replicability Potential The spread of the program in the number of villages in three districts itself is an evidence of the scope of replicability of the program. The intervention can be started in hilly terrain or even in the plains with suitable agro-climatic conditions with moderate to high rainfall areas. One of the key elements of success is to ensure a market of the produce, which may not be done through the program, at least in the initial stages. The same program can be replicated around other activities, which can judiciously use the existing natural resource base but with a shift from traditional agriculture. The possible avenues could be floriculture, olericulture or even cultivation of medicinal plants but with an existence of an assured buyer. Conclusion The success of the project is apparent from the scale it has achieved in two decades and the number of the beneficiaries it had supported. This has been made possible through an array of phased interventions in the area. However, the project deliberately initiated with interventions familiar to the community, which was followed by diversification into other activities, which required some skill development and use of low technology. Concomitant with the flow of economic benefits, the project build people institution which provided the much required support services around these activities. In the process, the project developed the capacity of the people in management of institution as well as the activities beneficiaries pursued. This helped in ensuring both operational and financial sustainability of the program. 19 Supporting sustainable livelihoods - Lessons from five case studies Major Learnings The intervention was primarily based on the existing skills and knowledge of the people in orchard cultivation. This skill was harnessed by providing the beneficiaries necessary support for cultivation on their homestead land. This helps the people to identify with the work and is sure of the outcome, which makes it easier for adoption. The other important learning was intensive use of the land, which ensures greater flow of income to the poor families. The diversified portfolio approach, as often seen in poor families, for sustenance was taken into account using the same resources. This also sustained the interest of the people in the program. The phased nature of expansion of both activities undertaken and area gives the scope for standardization of the intervention to be carried out and therefore is easier to implement. The critical aspect of management of such program is the decision on the time when the scaling up of activities is to be done. Building peoples institution is as important as providing economic benefits. The question to be answered is when and how the efforts of institution building process is to be undertaken- preceding or simultaneously with the economic intervention. The process of institution building around the economic activity undertaken in the program is evident in the program, which had helped in sustaining the interest of the beneficiaries. The issue of thrust on production or marketing is similar to chicken and egg problem. But it is important that a large scale intervention should have well laid out strategy for marketing of the produce as seen in the case. Decision on the type of market intervention to be taken up often is critical to the success of intervention and helps in both employment creation as well as enhanced income to producers. 20 Lijjat - A Women’s Enterprise with a Difference Introduction T his case study highlights the growth of the Shri Mahila Griha Udyog Lijjat Papad (popularly known just as Lijjat) over a period of four decades. Lijjat is an endeavour managed solely by women which has attracted worldwide attention. The prime reason for its success can be attributed to adherence to some core principles and practices by its members and by following a simple process of manufacturing with great stress on maintaining quality. The study traces the evolution of Lijjat from a tiny endeavour of a group of women to its present scale of operations and attempts to develop an understanding of the underlying factors that contributing to its phenomenal success as well as the scope for replicating such models or processes in other sectors for generating sustainable livelihoods. Lijjat is an atypical model since the members believed and practiced principles of co-operation and collective ownership from the very beginning and in the process built an institution that could compete and survive in a fiercely competitive market on its own strength. We are conditioned to expect that cooperative economic ventures must have an in-built element of subsidy, at least in the initial stages (e.g. NDDB and the milk revolution, or even sugar production). However, Lijjats success is entirely without any official support or subsidy. It is also noteworthy that the venture began without any external agency or promoter. It was the up-scaling of a cottage industry by a group of completely untrained and semi skilled women. These several factors make Lijjat an unusual and a typical livelihood model. The fact that Lijjat not only helped its members attain a steady income but also indirectly contributed to their empowerment, which makes it unique among all the cases, studies in this series. 21 Supporting sustainable livelihoods - Lessons from five case studies Case Methodology In order to understand the process and its impact, the following methodology was used: ● Discussion with the key officials at the headquarters of Lijjat as well as in the branches ● Semi-structured interviews with the members ● Sharing of preliminary findings with Lijjat functionaries to check the veracity of the conclusions drawn ● Study of the secondary material on the organization Based on the above, inferences were drawn about major learnings from the intervention and the potential for replicating it in other areas. Process of Intervention Lijjat Papad is a highly decentralised enterprise where the production process is broken up into several self-contained steps which engage a large number of women with low skills using their homes as a work place. Seven women initiated the venture in 1957 to earn additional income through the use of their idle time. Even though these women made initial losses, they persisted in their operations using ingredients from their houses. Their low overheads and attractive prices rapidly created a demand for their product. As demand increased, more and more women entered the production process and the number rose to 25 within three months. With the profits of the first six months, each of the members of the group bought 5 grams of gold. Thus was born, again unconsciously, the practice of equal profit sharing among the group, irrespective of their individual contribution. Additional rooms and space were rented as and when required for rolling and drying papads, but by the third year the physical space required for rolling out the volume of papads in demand was simply not available. This paucity of space forced the Lijjat sisters into their single most innovative production decision. This was a significant decision to decentralise the production of papads from a centralised location to the homes of the members of the group. Thus, at one stroke, the physical capacity to produce papads dramatically multiplied. This enabled the group to respond to the growing demand without having to invest upfront in workspace, machinery or overheads. The new model of decentralised production was simplicity itself. Papads were prepared at home premises using a simple technology through rolling and drying. The prepared papads were then delivered to the 22 Supporting sustainable livelihoods - Lessons from five case studies branch office the next morning while another batch of pre-mixed dough is collected for the next day production. The quality check of the papads was done by experienced members in the branch on the spot at the time of delivery through visual inspection and the rejection percentage was intimated and recorded. Payment for the production was made the following day to each member. This is the standard operating practice of Lijjat Papad even today. Thus a systematic production process evolved, with a keen eye on every detail leading to high quality standards and timeliness. In addition to streamlining the production process as described above, Lijjat also carved out a market niche for itself through systematic brand building over the years. The strategy of identifying commission agents and cash only sales resulted in ready availability of funds in the business rapid and continuous growth. Marketing was ensured through seven sales offices across the country. Lijjat has also geared up towards changing times and explored new markets, including the exports. Another innovative and strong aspect is the system of accounting. A daily record of sales and payments is maintained and a statement of accounts is prepared every evening by the accountant and vetted by the Sanchalika1 . At the end of each month a profit and loss account as well as balance sheet has to be completed. Even today, if the accounts are incomplete, the branch does not open for work the next day till the accounts are finalised. This has given a tremendous sense of discipline to both workers and managers alike and has evolved to the level of an ethic. Despite the effort required to achieve this level of updation through a largely manual system the exercise is treated as a routine and not exceptional. Over time the intervention kept expanding horizontally. As the scale of operations grew, more and more in-house divisions were formed processing of flour, grinding masala, printing and polypropylene packing were formed one by one. Lijjat also expanded into producing and marketing other products, such as powder detergent which have become fairly successful. Scaling up Strategy From an initial membership of 7 women in Mumbai, the organisation today boasts of a membership of around 42,000 women across the country. 1 The woman heading the branch is called the Sanchalika. 23 Supporting sustainable livelihoods - Lessons from five case studies Again, from a one stop organisation which completed all processes under one roof, the organization today has 63 branches and 40 divisions spread out in 17 states of India. Gaura Bai- A Lijjat Sisters Story Dharavi supplies papad to 5 Lijjat centres in Mumbai. Gaura Bai Wadkar is 32 years old and lives in a jopadpatti in the Dharavi slums. Her appearance testifies a life full of activity and work combined with an air of quiet competence and efficiency. She has also become a Lijjat packer for the past nine years. In addition, she rolls papad daily, the quantum of which depends on her engagement in packing at the Centre. On such packing duty days, she takes home 3 kgs of dough for rolling the papads. This is because she is busy in the Centre till 11 AM in the morning. Packing fees are generally worth 5-6 kgs of dough which is around Rs.70 approximately. The days that she is not allotted packing duty, Gaura Bai takes home 5 kgs of prepared dough which takes her 4 hours to prepare, she gets around Rs.70/-. The average monthly income is around Rs. 3,000. Gaura Bais husband is a daily labourer who earns less than Gaura Bai, due to irregular employment. Her day begins at 4 a.m. when she cooks for the day. Thereafter she goes to the Bandra centre, which is about 15 minute ride on the bus run by Lijjat enterprise. On days of packing duty (which is about 4 times a week) she is engaged in packing until 10 or 11 a.m. On other days, she picks up dough and gets back home by 6-6.30 a.m. She has to devote around four-to five hours daily to roll the papads. Gauras papad rolling has brought a stable income into her home, allowing her to send both sons and daughter to school. She would love to be in a managerial position in Lijjat, but feels she is not educated enough to be in a decision making position and is not in a position to give time to educate herself. She feels that her association with Lijjat has helped her in own self development. Lijjat scaled up its operations through a strategy of replicating the standard operating structure and procedures of the Mumbai model in other parts of the country. The need for expansion was caused by a demand pull, whereas word of mouth publicity combined with good quality and attractive pricing created an ever increasing demand for the product. The decentralised production model enabled Lijjat to rapidly respond to market demand, while 24 Supporting sustainable livelihoods - Lessons from five case studies its low cost model kept competitors from eating into its market share. The mode of replication is also highly systematic. A few experienced members physically relocate to the city or site of the new branch. The team goes through a checklist that includes finding adequate premises, selecting and training core staff, training new members and establishing the physical and financial systems. This can last for a period of several months. If one or more of the team members deputed from the head office need to return to Mumbai before the systems are fully functional, new volunteers replace them to complete the job. This handholding period generally last up to 6 months but can continue till such time the new unit is able to run its own affairs efficiently. This in essence is the basic manner of branch expansion. When the new branch stabilizes, it nurtures additional branches in a similar manner. Members are deputed to fan out and are given the responsibility of ensuring proper functioning of the unit. Thus, the in-house method of expansion through replication ensures both training and handholding support to new units. This is the key to the high level of standardisation that Lijjat has been able to achieve. Due to their consistent high quality, reasonable pricing, regularity and reliability of its supply chain, Lijjats papad slowly began to occupy a market niche. Largely by virtue of word of mouth publicity of the home fresh nature of the product and the authentic cottage nature of the enterprise, the demand for Lijjat products far outstripped its supply. This led to the opening of more branches, first in Mumbai city, where operations were concentrated and then later in other parts of Maharashtra, Gujarat and other states. Today Lijjat has 62 branches, 17 being in Mumbai and its suburbs, 11 in the rest of Maharashtra and 12 in Gujarat. The remaining 23 branches are spread across the states of Andhra Pradesh, Bihar, Delhi, Haryana, Jharkhand, Jammu &Kashmir, Kerala, Karnataka, Madhya Pradesh, Orissa, Punjab, Rajasthan, Tamil Nadu, Uttar Pradesh and West Bengal. The strong concentration in Mumbai, Maharashtra and Gujarat reflects the origins and growth of the organisation as a natural progression of sorts, where affinity and perhaps more responsive for growth and diversification than a conscious scaling up strategy. It also reflects on consumer dietary preferences in the region which Lijjat was able to identify and exploit successfully. In the first 7 years of its existence (1959 to 1966) Lijjat functioned as an unregistered organisation. In 1966-67 it was registered as a public trust and recognised by the Khadi & Village Industries Commission (KVIC) for tax breaks 25 Supporting sustainable livelihoods - Lessons from five case studies and interest subsidies. Yet the professional manner in which it was managed by women without any formal training in running an enterprise reflects on their motivation and self-learning abilities. It also supports the notion that entrepreneurship is an acquired asset and need not always be attained through formal learning processes. Lijjat is an excellent case of in-built expansion and diversification of a successful livelihood strategy. Besides its branches in several parts of the country it has also established its own support divisions catering to most input supply and output packaging needs, thereby ensuring that quality inputs are used in its production processes, which contributes to sustaining quality. The allied divisions include dal and flour mills. Some go-downs were also constructed to support logistics. The brand recognition of Lijjat was also used periodically into both related and unrelated product. The Khakra division set up in 1974, flour mills in 1975, masala division in 1976 are some of the related examples of diversification of the Lijjat enterprise. The attempt was to use the positive brand image of Lijjat papads to push other food products. However, these products did not succeed in the same manner as the papad venture, largely because Lijjat was not able to independently promote them through a focused marketing effort. It relied on the goodwill for the Lijjat brand to carry these products forward but did not factor in the much bigger competition and cutthroat marketing and advertising efforts that other competing products in these categories could muster. Recently, Lijjat has ventured into the supply of chapattis in Mumbai. In other unrelated diversification choices, there were failures such as leather and production of matches. Both had to be closed down as these turned out to be unviable. However, the most successful diversification was the production of detergent. The Lijjat detergent brand, SASA, has met with tremendous success. SASA has 6 production units, a research and quality control division and a sales and purchase office. Occupying a niche in a highly price sensitive market without the advertising blitz associated with larger brands, SASA is another example of innovation and responding to market needs. Marketing of Lijjat products is supported by advertising division, seven sales offices and the export division. This reflects another strong element of learning involved in the enterprise and can be compared with many larger organizations that devote considerably greater resources to these aspects. 26 Supporting sustainable livelihoods - Lessons from five case studies Impact of the Programme The impact of the enterprise can best be understood by the outreach that Lijjat has been able to attain over these years. Lijjat has a membership of around 42,000 women in 17 states of the country. Lijjat has been a vehicle of social empowerment for these women as also benefiting them financially by providing them sustained returns for their work2 . According to the Annual Report of 2003-04, the accumulated profits of the Lijjat enterprise stand at Rs. 48.32 crores while the annual profit for the year are Rs. 6.54 crores. This was achieved on an annual turnover in 2003-04 of Rs. 310 crores. The average monthly income to each worker is Rs.3000/The decentralised production methodology has ensured that the women do not have to leave their homes for work and allows them flexible working schedule enabling them to discharge other household responsibilities. This account for the easy acceptance of the work among such a large number of women since they feel their economic activity will not disrupt the family by their absence. Men are also less hostile to women working at home for extra income than travelling to a workplace. Lijjat has engendered democratic principles through member participation as part of its administrative culture. The women not only take day-to-day decisions, but also elect members to the management committee from among themselves. In this respect Lijjat was much beyond just an entrepreneurial venture, it was a symbol of womens strength. These women were actually helping each other to grow beyond the confines of their homes, to take on greater responsibility and develop a sense of self-worth and self-esteem. Many women who had little formal education were handling money and banking transactions and managing a business of around Rs. 300 crores annually. Role of Institutions The most remarkable aspect of Lijjat is the absence of an outside agency in kick starting the enterprise. It is truly a homegrown model based on the intuitive intelligence and self-learning skills of a small group of poor women. It reiterates the now widely held belief that the poor are highly entrepreneurial and only seeking an enabling environment to realise their potential. It is equally remarkable that while the venture began on a very small scale, and went on to organically grow in size, it retained its essential character in spirit and in practice all through. Lijjat is a voluntary organisation with collective ownership and trusteeship being 2 Technically this income is in the form of profit sharing for all women of a centre/branch. 27 Supporting sustainable livelihoods - Lessons from five case studies practiced. In the process, Lijjat evolved into an institution based on some core principles strictly adhered by the members and simultaneous development of simple systems and processes, understood and practiced diligently by all members. The other unique feature in Lijjat is that it has remained a member owned and managed body resisting the rise of a small managerial elite that normally takes control in all such institutions as they grow in size. This helped Lijjat become a highly effective livelihood intervention which also promoted economic and social growth and mobility of its women members. Some initial guidance, which in effect laid the founding principles of Lijjat Papad, was provided by Chaganlal Karamshi Parekh or Chaganbapa, a community elder and social worker. He advised these women on how to translate core Sarvodaya values into working principles. One institution involved in promoting the growth of Lijjat was the Khadi and Village Industries Corporation (KVIC), which recognised the value of Lijjats work and registered it under the Processing of Cereals and Pulses Industry Group, under the KVIC Act which helped them to access cheaper funds from banks and enjoy tax benefits. Targeting and Equity Issues By the nature of its work and philosophy, Lijjat is a self-targeting enterprise. Its pro-poor bias is part of its institutional genetic code. It is an articulated working philosophy that the organisation is neither for the poor sisters, nor for the rich ones (Basic Philosophy and Practices of our Organisation, Symbol of Womens Strength- Lijjat Press 2004)3 . Since only women from the lower income groups are actually willing to do the work of rolling papads, in itself a highly laborious and time consuming undertaking, the nature of the activity makes for a self-selection among the economically active poor. There is also self-selection in terms of women with a somewhat entrepreneurial aptitude since the earnings are both in the form of both in the form of wages and shared profits. What is even more important is their sense of ownership of the enterprise and the role that many of them play in management. This makes Lijjat one of the most equitably owned and managed enterprises operating at this level. It also accounts for its rapid expansion and growth, which is a reflection of a collective decision. Without proclaiming themselves as icons of gender equity, the Lijjat members have demonstrated that it is possible to run a profitable commercial enterprise entirely for and by women. 3 28 Jaswantiben Popat, quoted in EPW, Malathi Ramanathan, Women & Empowerment, Shri Mahila Griha Udyog Lijjat Papad, April 24, 2004. Supporting sustainable livelihoods - Lessons from five case studies Jyoti Naik-An Epitome of Women Empowerment Jyoti Naik is the eldest of the family of four brothers and sisters. She is associated with Lijjat from 1971 when she started rolling pappads at the age of twelve. She got additional work in Lijjat through her deputation into the packaging section. Thereafter, she has been taking higher responsibilities in the organization and rose to rank of President. She started managing inventory at the Bandra branch in 1973, when she was in charge of stores, looking after stocks, preparing and packaging papad dough. Despite tragedy of untimely demise of her mother in 1976, she was rolling papads and managing Lijjat packaging section and in the process continued to earn well. Simultaneously, she managed four siblings at home. She had to discontinue her education after class X as the demands on her time were too high. From then onwards, Jyoti was transferred to the Vadala branch in 1981 as Sanchalika, also become the Editor of the Lijjat Patrika. Later she became member of the Central Committee, which in turn made her Vice President in 1989 and thereafter rose to rank of President. As is the practice of paying on basis of papad rolled, Jyotis income is equivalent to the value of 30 kg of rolled papads a day, attesting to the value the organisation puts on her increased responsibilities. Her long years with Lijjat have given her a huge wealth of intuitive institutional knowledge. Even today Jyoti goes to a branch at 4 am 2 or 3 times a week, comes to the head office at 10 am and often stays till 7-8 pm in the evening for all seven days. Jyoti is in touch with Sanchalikas over phone daily across the country ironing out administrative details, responding to queries and monitoring supply and production figures. There is a collegiate atmosphere in her chamber as she confers with the VP and local Sanchalika discussing issues that in other organisations of such size would be the preserve of male, upper class, English speaking professionals. The next day, Jyoti ben, the VP, Smt. Kamal Bhandore and the Sanchalika Mulund were going to Pune as the Pune Sanchalika had lost her husband and they wanted to condole his demise. Thus, Lijjat fosters a strange sense of dignity and equality among the women as all have risen from the ranks. There is no organisational elite at Lijjat - only seniority within a sisterhood - bound together by hard work and almost similar class background. Sab papad belne wale hai (all the women are those that would roll papad), with strong shared ideals of collectivity, equality and mutual respect. In fact the women refer to their co-sharers as sisters, or sister workers. 29 Supporting sustainable livelihoods - Lessons from five case studies The perspective of equity was also strongly present in Lijjats organisation and functioning. Only women could be members and thus owners of the organisation. The member sisters had started sharing the profits or losses among themselves from the start. The other important learning in this regard is the fact that women have an innate ability to adapt to new roles. Women who began by rolling papads went on to establish new branches, serve in management positions, direct marketing efforts and undertake planning and strategic decision-making functions. This adaptability has enabled Lijjat to achieve a virtually frictionless transition from a cottage to a large-scale enterprise. All members, irrespective of their position in the organisation, receive the same per unit rolling charges. In cases where a branch makes losses due to a fall in quality standards, all the members share the losses equally by reducing their rolling charges. The office bearers in the organisation, such as the president and secretary, have to be not only from the same social milieu, but must also have to be erstwhile members who rolled papads. The members who show leadership skills are gradually given greater and greater responsibility, such as becoming the sanchalika or the branch head and other administrative duties. This model of power sharing is unique and puts Lijjat virtually in a class of its own in respect of equity. As is stated in the oath that each member takes on enrolling Lijjat fosters a sense of dignity and equality. It is also noteworthy that there is no organisational elite at Lijjat only seniority within a sisterhood - bound together by hard work and a common social background. Sab papad belne wale hai (all of us roll papads), is a slogan truly lived in practice. Strong shared ideals of collectivism, equality and mutual respect are manifested in the organisation. Financial Linkages One of key factors to Lijjats success in terms of outreach and rapid scaling up is the policy of internal generation of resources and rotating working capital on a weekly/biweekly cycle. Marketing is on a strictly cash-and-carry basis, allowing for funds to be continuously recycled in the business profit margins were such that they enabled a rapid scaling up of operations through continuous expansion. The Sisters Savings Fund is also available to the each of the Lijjat branches, to tide over short-term cash deficits, in case of necessity. In addition to self-generated resources, borrowings from KVIC were resorted to as and when required. 30 Supporting sustainable livelihoods - Lessons from five case studies During 1971-76, KVIC had extended loans of Rs. 8.94 lakhs under the Processing Cereals and Pulses Industry Scheme, which was used for expansion of existing branches, establishment of new ones and for purchase of equipment for the masala unit in Mumbai. The organisation scrupulously rejects charity and grants. Lijjat believes in running its business with acumen and professionalism on its own resources. Marketing and Technology Linkages In a pragmatic departure from the accepted practice of cooperative endeavours to rely on official marketing outlets or on other semi official organisations (such as KVIC or state government retail outlets), Lijjat adopted strictly commercial techniques from the very beginning. It appointed agents on a commission basis for marketing its products. Marketing is a centralised function in Lijjat. The branch office is responsible for setting a target for monthly production and the marketing. Each Lijjat centre has a clearly delineated marketing territory to avoid competition amongst centres. Commission agents are attached to almost all Lijjat Centres and they account for a major part of the Lijjat sales. Another significant aspect of marketing in Lijjat has been the decision to export its products. Lijjats export revenue in the year 2003-04 was 9 crores. Lijjat has grown and prospered with its strategy of forward and backward linkages. The setting up of various divisions for its input supply and output packaging needs has contributed to creating economies of scale in procurement as well as production. Head Office sources informed that they prefer dal from Myanmar, followed by Jalgaon and Latur, as the Indian varieties do not give them adequate yields, large quantities being wasted as husk. Purchases in bulk are made through agents. The dals are processed centrally in Lijjats own mills at Vashi and Nasik. Heeng (asafoetida) is imported from Iran whereas black pepper is purchased from Cochin. Lijjat has a separate marketing, sales, and advertising divisions. The commission/discounts paid were over half of the total selling expenses incurred by Lijjat in the financial year 2003-04. The advertisement expenses at around 3.71 crores were around 15% of the selling expenses. The use of technology in production at Lijjat Papad would go against the basic principles of low skill production technique and decentralised production. As a natural corollary to its lack of upgradation of production technology, its 31 Supporting sustainable livelihoods - Lessons from five case studies outreach in terms of the number of women it engages is very high. Thus a successful balance has been achieved between scale, quality and employment. Sustainability The scale of operations and phenomenal success of Lijjat Papad without any external institutional support right from its inception is proof of the basic soundness and sustainability of Shri Mahila Griha Udyog Lijjat Papad as an institution. The tenacity with which Lijjat has held on to its principles over a period of over forty years and yet continue to grow with all its members is a great tribute to the strength and versatility of the organisation. The responsibilities of every office bearer and member have been laid down in the constitution and have been modified with changing times and growth of the organization. The social and economic milieu it engages in the decentralised papad production, model the high sense of discipline in timing are among many other such factors that fuel hope of its sustainability into the future. In addition, Lijjat has kept pace with the changing marketplace and has emerged not just as another profitable institution, but a world leader in papad manufacturing. The uncompromising quality standards of Lijjat, its diversification into newer divisions to address its own growing needs better, the scale it has managed to achieve has helped it achieve financial sustainability. Replicability Potential The model is replicable into other sectors which require labour intensive but simple production processes with minimum use of technology. The caution is how the model is to be adapted to create and maintain the quality standards as well as ensure concomitant sales of the produce. This is where the greatest challenge during replication would come. One of the key factors is the development of market power which Lijjat has been able to enjoy through its brand. Any replication model should have the aim in building the same, in case, it has to succeed in the medium term of about ten years. The important factor underlying the success of Lijjat is management by member-owners rather than by professionals, an effort needs to be geared on similar lines from initiation. Conclusion Lijjat is a movement as much as an enterprise considering the number of women it has productively engaged, the social impact it has had, and the augmented incomes it gave to its members. The success of Lijjat does not 32 Supporting sustainable livelihoods - Lessons from five case studies need speaking for. The tremendous growth it has achieved in around four decades while combining social and economic imperatives for its target segment is unparalleled. While Lijjat Papad is an outstanding institution, it might be in place to attend to the primary factors that make it so. The institution was created on the planks of collective ownership and management. The core factors behind its success and sustainability also remain its collective ownership, management and its adaptability to changing market conditions. Major Learnings The most critical learning is that even uneducated women can take up higher responsibility, when one gives the right autonomy and environment to them. The existence of Lijjat empire is a great proof, in which belief in business and leadership acumen of the women was given a priority to formal training. The sense of ownership among the Lijjat sister was an important factor in its success. This helped in achieving efficiency in operations and reaching a scale with uncompromising quality. It is altogether different from recipient approach to development which often makes the intervention unsustainable. The labour intensive and familiar nature of the activity chosen lead to the success of the initiative. The diversification into new products was a well thought out decision in Lijjat wherein the skill set of the people was taken into consideration. The thrusting of new activity to people through training and capacity building can have chances of failure as was seen in Lijjat also. The critical aspect of catering to the market demand and tapping the same is evident in the Lijjat case. It is necessary that markets for products should be identified first in case of such intervention so that a continuous cycle of production and sale is maintained. This helps in building confidence in the beneficiaries to engage themselves in a sustained manner. Brand building strategy has to be in place, provided the intervention is to be taken to a scale as Lijjat. This helps in not only having their own niche market but also helps in diversification into new areas, often seen in large corporates. Such a large scale operation also requires establishment of backward and forward linkages for easy and smooth operations as was evident in Lijjat. 33 Building Sustainable Financial Services for Women - The Co-operative Development Foundation in Andhra Pradesh Introduction T he use of co-operative mode to support beneficiaries has been used by government and quasi-government agencies as well as communities in our country as well as elsewhere. The co-operative development route has seen many successes and failures worldwide, a phenomenon observed in all forms of cooperatives, be it a financial, production or marketing co-operative institution. Some of the successes in the co-operative sector have been unique and is worth examining. One such institution is Co-operative Development Foundation (CDF) which has been primarily working in three districts in Telangana region of Andhra Pradesh but has made significant contribution to the co-operative movement in the country. The case describes the evolution of CDF from an institution primarily engaged in promotion of co-operatives to an organization which has spearheaded a revolution in the co-operative sector. The dual role played by CDF of building community institutions in the form of co-operatives as well as carrying out policy advocacy to strengthen the sector is unparalleled in Indian Co-operative history. The case outlines the process and steps through which the work has been carried out over three decades and tries to enumerate the critical aspects of the intervention by CDF. Case Methodology In order to understand the process of the intervention and its impact, the following methodology was used: ● Discussion with the key officials at the Headquarters of CDF at Warangal as well as the field staff ● Field visits to Thrift Cooperatives (TCs) and Association of Women Thrift cooperatives (AWTC) along with the staff to understand the functioning of thrift cooperatives and outcome and the processes gone into formation and consolidation of TCs and AWTCs ● Formal and informal interactions with the members, office bearers and 34 Supporting sustainable livelihoods - Lessons from five case studies ● ● staff of thrift cooperatives and association of women thrift cooperatives, Women dairy cooperative Sharing of preliminary findings with the Programme coordinator, CDF and President of CDF to check the veracity of the conclusions drawn Study of the secondary material, impact studies on CDF and publications on CDF and intervention per se Based on the above, the inferences would be drawn about major learnings from the intervention and its replicability potential. Process of Intervention CDF started its initiatives in Mulakanoor and its surrounding areas to tap initial advantage of presence of efficient functioning Mulkanoor Agricultural Cooperative Society (Now Mulkanoor Cooperative Rural Bank and Marketing Society Ltd1.). In 1975, a group of young volunteers started their work in Rajendranagar Panchayathi Samithi and institutionalised their efforts into Multipurpose Cooperatives Association (MCA) in the year 1977. The foundation for the MCA lied in the critical understandings developed by these group of volunteers and willing cooperators of the Panchayathi Samithi from an efficiently functioning primary agriculture cooperative society (PACS) in Mulkanoor of Karimnagar district. The basic attributes of success of Mulkanoor PACS that the MCA committed to were: ● Optimum size in terms of sustaining healthy internal democracy and providing financial viability ● Provide input, processing and marketing services to its members ● Access capital from both commercial banks out side the three tier cooperative system ● In addition to above learning from Mulakanoor success, the volunteers were committed to inclusion of all sections of village in the PACS. MCA resolved formally to promote CDF as a society in the year 1981 with the mandate of co-operative advocacy work, manage and develop the revolving fund for the use of PACS, and help other types of co-operatives to form into associations. Thus CDF was registered in the year 1982. The mission of CDF as visualized is The aim of Cooperative Development Foundation is to promote an environment in which cooperatives flourish as decentralised, democratic, self-help and mutual-aid organisations effectively harnessing and fostering local resources in consonance with the universally accepted principles of cooperation. 1 Registered under AP Cooperative societies Act 1964 and Converted to AP Mutually Aided Cooperative Societies Act 1995 in the year 1995 35 Supporting sustainable livelihoods - Lessons from five case studies The work at grass root level gave CDF the required experience and expertise on formation of the co-operatives and its management. In its endeavour to promote Thrift Co-operatives (TC), CDF staffers used to hold an open meeting in the village, where wide publicity was given to ensure the attendance of the largest possible number of women. The importance of savings and collective action was explained over several sessions to the assembly of women. Self selection of groups was then encouraged and around these informal groupings the thrift cooperatives take shape. Repeated meetings and trainings ensure that the initial interest does not wane and women see the TC as an institution that will answer their priority needs. Thus in the initial period, staff of CDF moved around villages and conducted series of meetings with women to promote Women Thrift Co-operatives (WTCs). Over the years, the process of promotion of new thrift cooperatives were done by members of those WTCs already promoted and facilitated by CDF staff members. Till 1991, CDF staff was more involved in facilitating promotion of TCs through meetings and extension work. Thereafter, members of TCs formed were imparted (transfer of skills through working together) required skills to facilitate and promote Women Thrift Cooperatives (WTC). Later, CDF staff was involved in this activity only on invitation by willing villagers as a facilitator of forming the TC. The success of WTCs has lead to men coming forward to form TCS and the same iterative process was followed for formation of Men Thrift Cooperatives (MTCs). The TCs promoted by CDF are unique in terms of their capital base for loans. The thrift of members is only form of capital in these societies, which is used for giving loans to members. The thrift of members can be withdrawn only in the event of member withdrawing his/her membership. The membership of the TCs ranges from 300 to 900 members. The attributes of these societies that stand out are member awareness, strong ownership feeling and member driven governance. The process followed by CDF contributed to establishing of self serviced and patronised entities rather than one with a service-provider relationship. The member-directors attend the TC office every day all through the working hours indicating the importance given to promotion of a self-governed institution. In the initial period, most of the tasks in the TC were handled by CDF staff, including accounting, returns etc. Thereafter, a Board of Directors was formed in each TC from among the members. Women would elect to accept posts through a show of hands. The leaders (BOD) and CDF staff worked together at the various responsibilities. Transactions were often done at night, when women members returned from labour work on fields or work sites. The pass book was a simple postcard sized card. Paperwork was kept simple and at a minimal level. At the end of two years the early associations (Mulukanoor, Kothapath, Makdumpuram) were formed and more staff was recruited. The associations 36 Supporting sustainable livelihoods - Lessons from five case studies recruited accountants who would physically move from village to village to write the book of accounts for the TCs as per a preset time table. The monitoring and supervision work was shared between CDF and the office bearers of the associations. Regular audit was undertaken by CDF. This system basically continued with slight changes till 1999. Thereafter, each WTC gradually recruited its own staff for housekeeping functions. Thus in the overall process of intervention, CDF gradually transferred the role of promoting cooperatives to TCs and confined itself to providing services such as Cooperative Audit service, Cooperative revolving fund assistance for infrastructure development, member education and management training and promotion of member centred cooperatives under MACS act. CDF attempts at being wholly inclusive and non discriminatory in terms of outreach. There is no caste or class bias, its members belong to all castes and social and economic classes. The fact that monthly contributions are small (Rs.20/-) makes for self selection from amongst the economically vulnerable sections of society. By stipulating a sum of Rs. 20 per month as the compulsory savings contribution, CDF sent out an important signal that its TCs were looking at those with limited savings capacity. Bigger savers were offered different instruments such as RD (recurring deposit scheme), FD (fixed deposit) and an ordinary savings bank account. CDFs efforts were unquestionably highly innovative in their approach but it must also be noted that Andhra Pradesh in the 1980s was home to a vigorous and successful grassroots mobilization effort led by development NGOs. Many successful banking and micro credit initiatives emerged as a result of these efforts all across the state. CDFs efforts were part of this larger trend and will be counted among the more successful ones. Their vigorous advocacy work to create a conducive legal climate for autonomous thrift cooperatives to thrive must also be acknowledged. Their belief in the cooperative cause at a time when the mainstream trend was towards the formation of self help groups (SHG) is also creditable, since it was promoting an institutional model that was widely considered a failure and the MACS legislation was not perceived at that time as a major turning point in the life of primary cooperatives. It was only subsequently, and largely based on the Andhra experience, that the MACS legislation was seen as an answer to many of the problems that plague the cooperative system. Scaling up Strategy CDF grew to its present stature in three distinct phases. The first phase (1975-85 as Multipurpose Cooperatives Association) endeavoured to replicate Mulkanoor cooperative in other parts of the state. During this phase CDF realised that the Andhra Pradesh Cooperative Societies Act of 1964 was not conducive to replication of Mulakanoor cooperative, as the law contains several provisions which were not favourable for promotion of cooperation. 37 Supporting sustainable livelihoods - Lessons from five case studies Co-operative Structure Promoted by CDF Structure: Three layered structure with members at the base, Thrift co-operatives (TCs) in the middle and their federation known as Association of Thrift Co-operatives (ATCs). The ATCs are formed federating the TCs in a radius not more than 20 Kms. Memberships: Men and women are members of MTCs and WTCs respectively and membership varies from 300 to 900 in each TCs. General Body (GB): All members of TC are automatic members of GB whereas in ATCs all the Board Members of the participating TCs constitute the general body. General body meeting is convened by BoD once in a year, or on request by members or by Registrar of Co-operative Societies. In ATCs, General body meeting is convened by BoD once in a year, or on request by members or by Registrar of Co-operative Societies. Governance: Twelve members elected by GB constitute the Board of Directors (BoD) for a three year term in TCs in which four members retire every year. The President is elected by Board members from among themselves for a one year term. Monthly meetings, review meetings and special meetings on requisition by a member is called by the President. In ATCs, all the Presidents of TCs make up the BoD and the President is elected for one year term. Monthly meetings, review meetings and special meetings on requisition by a member is called by the President. Operations: In TCs, loan, savings and insurance services are offered. Compulsory, recurring and fixed savings are offered. Loans are available to members based on the different form of savings. Three times the compulsory thrift can be taken as loan by a member and the subsequent amount is based on the loan utilization and repaying capacity. Loans upto 85% of the other deposits is also available to members. Both life and accident insurance products are offered to the members. The second phase (1985-95) was a sustained campaign to advocate for a liberal cooperative law which was in consonance with universally accepted principles of cooperation. In this endeavour, CDF had the support of several alliance and networks. This phase successfully concluded with the enactment of Andhra Pradesh Mutually Aided Cooperatives act of 1995 (MACS act), a parallel and liberal law. 38 Supporting sustainable livelihoods - Lessons from five case studies The third phase of CDFs work though began in a small way in 19901991, took full shape in the year 1995, after the enactment of MACS act. This phase has execution four clearly defined tasks: 1. Assist men and women in areas around Warangal in forming and developing new generation cooperatives under the MACS act 2. Disseminate the contents and implications of the MACS Act, through out Andhra Pradesh to motivate large number of men and women to organise themselves into cooperatives for their economic and social development 3. Advocate for enactment of liberal cooperative law in other states 4. Disseminate the contents and implications of parallel and liberal cooperative law in the states where such a law is enacted As part of strengthening cooperative infrastructure, CDF has established a Cooperative Infrastructure Fund (CRF). CRF primarily finances working and fixed capital (Storage infrastructure, agri processing units etc.) requirements of paddy and other agri cooperatives for processing and marketing. CDF has assisted Women thrift groups and CTCS to acquire equipment. The fund as of date is about 1.50 crores. As part of scaling up its advocacy efforts, CDF has published booklets, pamphlets, posters, press articles, discussion papers for policy-makers, reports and produced Audio-Visuals extensively. Impact of the Program CDF works on the basis that vibrant local economies can bring long term sustainable development to local communities and to individuals. In this background CDF encouraged men and women to design, manage and control the cooperatives and capture a significant share of the local market. The impact of the approach is depicted in the table 1. CDF began its journey towards cooperatives promotion in the year 1990 and by 1992; it could promote 8 WTCs and 2 MTCs. As of December 2003 the number of TCs reached a figure of 463 with a combined membership over one lakh. The number of borrowers increased to 70,000 from a mere 1,000 with corresponding increase in average loan size from Rs.93 to Rs.2,619 in respect of women and from Rs.450 to Rs.4,212 in respect of men. The other significant impact is in the area of dairy. On this front, 67 Women dairy cooperatives have been formed with a membership of 8,426. The value of milk procured (daily average procurement10682 Lts) would be around Rs.2.5 crores. The dairy women cooperative is exclusively run and managed by women. 39 Sl. No. Description Unit As on 31 Dec 1990 As on 31 Dec 1995 As on 31 Dec 2002 As on 31Dec 2003 As on 30 Sep 2004 MTC WTC MTC WTC MTC WTC MTC WTC MTC WTC 1 Members No 213 1422 3319 13830 35713 51878 39281 63969 40989 68664 2 Thrift Cooperatives No 2 8 22 63 175 200 187 259 185 253 3 Association of Thrift Cooperatives No 1 1 1 6 18 23 15 22 15 21 4 Regular thrift Rs 15900 90019 1680596 7401827 61889176 47828061 77116000 5828000 98533000 67120000 5 Bonus Rs 23286689 23952290 22842000 23604000 26982000 27779000 6 Members with recurring deposits No 228 1662 262 2107 313 2270 7 Recurring deposit Rs 405675 1911605 541000 2482000 626000 2908000 8 Members with savings accounts No 308 413 351 437 432 458 9 Savings Rs 351959 99651 629000 140000 855000 161000 Supporting sustainable livelihoods - Lessons from five case studies 40 CDF - Scaling UP and Out reach Sl. No. Description Unit As on 31 Dec 1990 MTC WTC As on 31 Dec 1995 MTC WTC As on 31 Dec 2002 As on 31Dec 2003 As on 30 Sep 2004 MTC WTC MTC WTC MTC WTC Members with fixed deposits No 101 183 100 215 106 212 11 Fixed deposits Rs 1227352 807932 1250000 943000 1443000 1039000 12 Members in Abhayanidhi No 18678 21741 20559 24722 13 Abhayanidhi deposits Rs 14 Total owned funds Rs 16101 99343 2632360 9692959 1.09E+08 101946918 135830000 122827000 157552000 139275000 15 Borrowers No 17 980 1767 9764 24200 33602 27729 42128 28989 47956 16 Average membership No in cooperative 106 177 151 219 205 231 210 247 222 271 17 Average thrift per member Rs 975 63 506 535 1729 922 1963 910 3161 977 18 Average loan standing Rs 450 93 1188 885 3706 2619 4212 2619 7389 2571 1292 9374 16549 19991 617750 367339 8686930 10882980 9955000 12200000 11101000 13412000 41 Supporting sustainable livelihoods - Lessons from five case studies 10 Supporting sustainable livelihoods - Lessons from five case studies Other impact areas include Paddy farmers cooperatives brought in to a Paddy Farmers Federation (PFF). PFF provides paddy storage facility of 2,000 tonnes and processing and marketing services to around 1,000 members. CDF has established a Cooperative Thrift and Credit System (CTCS) in the states of AP, Karnataka, Tamilnadu, Goa and Pondichery. CTCS has a membership base of about 200,000 which is organised into 14 regional associations and one apex federation. After gradual withdrawal from the task of promotion and formation of TCs (transferred the skills to TCs), CDF has taken up training and consultancy services to dairy, agriculture and other cooperatives and their networks as also to various cooperative development and financing institutions. Impact at TC Member Level The women members, in majority cases put loans for productive purposes. These were to expand existing business and also start new ventures. These economic activities were provision store, cloth shops, tailoring, bangles shops, tea shops, spices business/grinding units etc. Further women have acquired the status to spend more on themselves and their children on education, health care, buying gold, house hold articles such as sofa/TV etc. Members expressed that availability of loans for both productive and consumption/ personal purpose loans and timely availability of loans have contributed to better utility of loans and its usefulness in improving their lives and living standard. Other benefits included culture of saving in banks, increased level of self confidence, assuming power and commanding decision maker status in the family and social status within the community. The most important impact as put by members is WTC has been a spring board in fostering solidarity among women and a platform to interact with the external world. Role of Institutions The role of the various institutions in building the CDF network is given below: CDFs role in establishing of TCs network The success of CDF is lies in its belief of capability of local resource and building the TC network on the principle of self management. CDF role in 42 Supporting sustainable livelihoods - Lessons from five case studies motivating, organising and transferring skills, motivation and social mobilisation have been the foundation and pillar of TC network. Initially CDF role was primarily promotional in nature in which concept of thrift societies was explained to villagers, along with motivating them to form such societies and thereafter imparted some training on co-operative principle and its functioning. There is a complete reversal of role of CDF as of now wherein CDF is more into capacity building of the thrift co-operatives and there is less thrust on promotional activity. Over a period of time CDF has successfully devolved the task of mobilization of primary TCs to intermediate institutions. Associations of TCs are now seeking to promote and nurture new primary cooperatives. Hence, CDF has shifted its focus to training of staff in new TCs and associations. Even internal audit functions have been taken over by associations, CDF restricting itself to conducting audits of the latter. This is in addition to audit by a regular chartered accountant. CDF staff however continues to support the network by attending the general body meetings of selected cooperatives, especially when certain ideas need to be propagated and promoted. CDF staff also attends the monthly association meetings regularly. CDF has been continuously involved in developing the capacity of the members and staff. Several types of training are being conducted for building the capacity. It conducts regular annual training of accounts staff deployed in the TCs, based upon both indents from the fields as well as perceived weakness at any level. In addition, the supervisors (chosen from amongst the 12 directors in every WTC) are also given regular training in accounts so as to be able to discharge their role fully. CDF undertake regular training of members of the Board of the WTC in order to fully explain to them their responsibilities and duties. Skill improvement training of both staff and office bearers is regularly undertaken in different areas such as communications, writing skills, analysis of situations as well as accounts. Clearly CDF has successfully transited from the role of a promoter and implementer to one of a facilitator. This is a remarkable achievement since many similar organisations find it difficult to withdraw to a less hands-on role. This is often on account of the insecurity and false notion of the promoting organization that the withdrawal of support will lead to the collapse of the initiative. It speaks of CDFs confidence in its investment in peoples capacity that they could painlessly withdraw after a period of support and the institutions promoted could more or less chart their own course subsequently. What is 43 Supporting sustainable livelihoods - Lessons from five case studies significant is the fact that capacity was created in local institutions to perform the tasks initially shouldered by CDF. In a sense this is the ideal approach to institution building as expansion and growth of the model is not dependent on the original promoter but is taken up as part of as a self-propelled initiative. It also helps to generate tremendous confidence in the institutions that take over these roles. The success of the CDF strategy is once again a reiteration of the importance of institution building in a successful livelihood intervention. The role of motivating the community, providing initial training and awareness building inputs and later sustaining the growth of a large number of grassroots institution (i.e. the Thrift Cooperatives) speaks of the motivation and efforts of CDF to achieve the objective of creating a member-based savings network. While receiving some donor support for its promotional work (especially Canadian grants), CDF consciously refrained from using donor funds for on-lending. They also discouraged the TCs that were promoted from accessing grant or low cost or subsidized funds, believing these to be antagonistic to financial discipline and prudent borrowing behaviour. In retrospect, it was a wise move and to a great extent explains the health and viability of the TCs in AP. Role of grassroots institutions The grassroot institution has played the dual role of financial intermediation as well as that of a promoter. CDF consciously built the capacity of the TCs and ATCs to perform both the functions adeptly. TCs and ATCs provided the much required financial services to its members from its internal resources from the network, a key element in the success of such an endeavour. In addition to handling financial operations directly, the institutions collaborated among themselves for transfer of funds within the network of ATCs. One of the great roles performed by the grass root institutions was propagating the concept of co-operative in the region and its consequent benefits. This promotional activity by the grassroot institutions themselves provided credibility and therefore helped in building confidence of newly formed institution. The scale CDF has reached and the poor households it could bring under its co-operative fold was a result of conscious strategy of using the grass root institutions. The other important role played by the grass root institutions was capacity 44 Supporting sustainable livelihoods - Lessons from five case studies building of sister organizations, especially newly formed ones and thereby helping in their establishment. The process of formation of WTC itself lies on transfer of skills model. The higher order skills are always available to TCs from AWTCs. Beyond this for continuous learning CDF has full fledged training wing and conducts trainings to all WTC/AWTC staff and office bearers and also rolls out ToTs (Training of Trainers) for member training on a regular basis. Targeting and Equity Issues CDF made a conscious effort to target poor women in its institution building strategy. This came out of its initial learning when it mobilized thrift cooperatives of urban employees in the 80s and found that women were unable to join these bodies in a meaningful way. Its rural cooperatives formed earlier were in any case focused on the agricultural sector and largely comprised of male farmers. Thus, CDF decided to promote all women TCs alongside the male cooperatives. What began with 81 villages in Warangal district in AP grew to a total of over 300 villages and a little over 100,000 members, 65 percent of which are women. CDF, thus made the journey from an untargeted institution building strategy to a highly focused one, in the process successfully reaching poor rural women who were otherwise not able to access the basket of financial services that the thrift cooperatives were able to offer. The truly democratic nature of the thrift cooperatives further leads to the conclusion that CDF has built genuinely participatory organizations. The management of the cooperative emerges from within these bodies and even the association draws its office bearers from the basic units. The only external input is provided by accountants and auditors. For an institution focused on financial intermediation, the level of participatory management in the TC is remarkable and may perhaps be a unique model of its kind. CDF may have unwittingly embedded the genetic code for self-targeting of the poor in the TC by the provision of small savings which accumulates and is locked in for the entire period of the membership. This resulted in the membership of the thrift cooperatives becoming attractive only to a certain class of poor women who otherwise had no recourse to institutional financial services for the small amounts that they could occasionally set aside. Thus the product itself ensured targeting of the poorer sections of village society. Financial Linkages CDF has drawn in funds from international agencies for its work of promotion and nuturing of co-operatives. Notable among them are Oxfam, 45 Supporting sustainable livelihoods - Lessons from five case studies Ford Foundation, Canadian Cooperative Association, Friedrich Naumann Foundation, Action Aid and HIVOS. It also raised its own resources through consultancy fees and interest on co-operative revolving fund. However, a conscious strategy was adopted of not accessing any funds from external source for financial operations of thrift cooperatives promoted by CDF, which rely exclusively on members savings for all their financial transactions. Due to the provision of locking in savings for the duration of membership, the cooperatives have adequate capital for meeting their credit requirements. Interest rates are realistically fixed and meet the cost of operations. Conclusion The belief in the co-operative movement and its innate strength of bringing economic and social benefits to poor propelled CDFs work in the cooperative sector. The most important aspect of work is CDFs venturing into new roles with the passage of time leading to wide spread and profound impact on the sector. The initial approach of learning from the ground, taking lessons to wider forum and persistent efforts of advocacy are some of key lessons to be drawn from the work. CDF through its work has therefore not only provided direct benefits to the poor in its area of operation but also has had an indirect impact leading to promotion and creation of viable financial co-operatives in the country, which makes it an unique intervention. Such effort is often not seen and is a great eye opener for the development sector. Major Learnings The first major lesson from the CDF experience is that a successful programme to provide financial services to the poor need not follow only the dominant SHG model. Given the overwhelming official, donor and civil society support to the SHG model for expanding out reach of financial services to the poor, the CDF thrift cooperatives stand out as a stark exception. While it may be argued that these institutions could grow and flourish in the special circumstances prevailing in AP at a point of time when autonomous grassroots institutions were being encouraged, the replication of the model in other states with similar enabling legislation should not be impossible. The key factors that made for success in this case seem to have been the sustained mobilization and capacity building efforts of the promoting organizations and the complete devolution of management functions to members who took decision on loans, interest rates, management practices etc. Thus, while CDF may not have set out to achieve this goal, its efforts in fact greatly empowered the women members of the cooperatives they promoted. 46 Supporting sustainable livelihoods - Lessons from five case studies The second major lesson from this case study is the fact that successful financial intermediation can be undertaken as a stand alone activity and need not be associated with livelihood promotion efforts. CDF allowed full autonomy to the thrift cooperatives to extend loans to their members for all economic and consumption activities, provided that the management of the thrift cooperative was satisfied of the borrowers ability to repay. This allowed members the flexibility and independence to invest in and deepen on-going livelihood activities. It also allowed CDF to focus exclusively on product innovation within the closed network of the cooperative structure and respond to needs such as insurance, recurring deposits etc. over a period of time. A unique feature of the CDF model is the totally self-sufficient nature of financial transactions. This has proved that a programme for small borrowers can be successfully managed entirely from the savings of its members. This makes the model exceptional among all micro-finance models. The selfsufficient funding is also partly responsible for the high level of confidence among the members and their belief in their own competence to manage the organization. By cutting out any external agency, such as banks, government bodies, donors etc., the thrift cooperatives are able to adopt a flexible and need-based approach towards meeting their requirements. There is also a tremendous sense of pride in being able to leverage collective resources to meet the needs of their members. It must be noted that one of the hidden reasons for the success of this initiative is the high level of initial motivation and intensive training and capacity building inputs provided by the CDF. CDFs inputs in this venture are more than a just institution building efforts and include a long term handholding partnership in terms of capacity building of the leaders in key areas such as accounts, micro-credit, leadership, advocacy functions, etc. Another significant learning of the CDFs work is policy advocacy, which was taken up consciously on a sustained basis. As policy and legal constraints faced by the co-operatives were identified during grass root support, CDF intensified efforts on policy changes to create a more enabling environment for functioning of the co-operatives. Such continuous efforts resulted in enactment of new co-operative law in the state of Andhra Pradesh, which in turn was adopted by several states. Such policy work is often not taken up grass root institutions which require persistent efforts at various levels over a long period of time. 47 Building Institutions for Livelihood Promotion - South Asia Poverty Alleviation Project in Andhra Pradesh (SAPAP) Introduction T he South Asia Poverty Alleviation Project (SAPAP) was conceived and implemented in three districts of Andhra Pradesh as an upshot of SAARCs commitment to poverty eradication. The UNDP assisted SAPAP pilot was started in 1996 primarily using a community based approach to combat rural poverty. The conceptual strength and efficacy of approach of SAPAP is evident in the emulation of the design by GoAP in to its major World Bank aided poverty reduction project, Andhra Pradesh District Poverty Initiatives Project (DPIP), which was started in the year 2000. The case delves into the methods and processes used to mobilise the community and helping them to access both financial and non-financial resources for enhancing their livelihood. SAPAP was implemented in three districts namely Mahboobnagar, Kurnool and Ananthapur. The coverage by SAPAP was 695 habitations in 20 mandals (administrative sub-units of a district) in these drought-prone districts of Andhra Pradesh. Although conceived to be implemented in the entire district; the coverage was reduced to 20 mandals in 1997 as the learning from project implementation suggested that the area was too large for effective social mobilization. The project facilitated organization of the poor into1 2,395 Self-Help Groups (SHGs) with 42,842 members in 695 habitations in 20 mandals in three districts in association with 18 partner voluntary organizations. Case Methodology In order to understand the process of the intervention and its impact, the following methodology was used: ● As part of methodology, interactive, informal meetings were held at 1 48 May, 1997. SAPAP project concluded in the year 1999 as reported during field interactions. Supporting sustainable livelihoods - Lessons from five case studies different villages2 and with different levels of peoples institutions3 that were built as part of SAPAP. ● Discussion with the key officials at the Headquarters of Society For Elimination of Rural Poverty (SERP), appropriate officials in the DPIP office (Kurnool and Mahboobnagar districts) as well as the field staff ● Field visits along with the staff to understand the implementation outcome and the processes used therein ● Semi-structured interviews with the beneficiaries, including community based organizations ● Sharing of preliminary findings with the officials to check the veracity of the conclusions drawn ● Impact Assessment studies ● Study of the secondary material on the SAPAP as also Velugu (a world bank assisted rural poverty elimination project being implemented by Society for Elimination of Rural Poverty ) and intervention per se Based on the above, the inferences would be drawn about major learning from the intervention and its replicability potential. Process of Intervention SAPAP was a pilot project implemented with financial assistance from UNDP. The process of intervention has been by and large in the form of activities in line with the SAPAP objective4 . Two approaches were followed in implementing the SAPAP. One was an issue-based approach and the other was an area-based approach. In the former, issues such as child labour, bonded labour and disability - that do not emerge in discussions with communities but have a very direct bearing on poverty were addressed. Special efforts of identifying and organising these disadvantaged people into groups and thereafter follow a route of capacity building and economic empowerment. In the latter, specific geographical areas were identified where a process of social mobilization was initiated. Social mobilisation process included formation of peoples organisations considering all important dimensions such as gender, caste and class. Training and capacity2 3 4 Nannor, Lodipalli, Hussainapuram, Urvakal, Kalva and Addakal SHGs, Village Organisations (Federation of SHGs) and Mandal Samakhyas (Federation of Village Organisations) The overall objective of the GOI-UNDP Community-based Pro-poor Initiatives (CBPPI) Programme is to support national efforts toward empowerment of communities for poverty alleviation through a process of social mobilization and people-centred development. There are five interlinked Programme Support Objectives: (i) to support social mobilization efforts for building and strengthening peoples organizations; (ii) to assist in training and capacity-building of organizations of the poor; (iii) to facilitate the creation of family and community assets and support demand-driven social services; (iv) to build alliances and partnerships amongst various interest-groups in order to mainstream the lessons of pilot initiatives into macro-policy and programmes; and, (v) to support pro-poor policies for creating an enabling environment. 49 Supporting sustainable livelihoods - Lessons from five case studies building exercise followed the social mobilization process. Promotion of sustainable livelihoods and asset creation at community level was integral to the whole process of social mobilization and capacity building. Thus, the process aimed at participation of poor people, especially women amongst them through strong grass root organisation for their own development. Such process, hitherto non existent, has been cornerstone of SAPAP implementation process. SAPAP - Implementation Strategy SAPAP seeks to alleviate poverty by centrally involving the village community in the organization and management of developmental affairs. The objective is empowerment of the disadvantaged sections, especially women and the landless, through the triad of social organization, skill development and capital formation. Thrift and credit was the entry point. The process also laid stress on building effective partnerships between NGOs (non-governmental organizations), peoples organizations and the Government. The NGOs were engaged in the social mobilization process of the poor in their area of operation, provide support to building peoples institution and helping these institutions to undertake livelihood program. The peoples institution fostered participation of poor in articulating their needs, devising solutions and implementing them. With the support of the NGOs, SAPAP has been instrumental in institutionalisation of three tier peoples organisations namely SHGs, Village Organisation and Mandal Samakhya in the mandals it has been operating. A network and federation of these local institutions gave them the required size and strength to bargain for effective partnerships with government and private entities. The District Rural Development Agencies in the three districts of Mahboobnagar, Kurnool and Anantapur (SAPAP districts) have been the implementing agencies. The South Asia Poverty Alleviation Project team played the advisory role. For effective implementation of the program, capacity building was done at various levels on the themes of participatory process, building peoples institution, social mobilization as a developmental strategy and also for effective governance of the project. The capacity building exercise was done not only for newly created institutions but also of the implementing agencies of the state administration such as the Panchayat Raj Institutions (PRIs) and District Rural Development Agencies (DRDAs). This helped in co-ordination among various stakeholders and activities as well as efficient management of the project. 50 Supporting sustainable livelihoods - Lessons from five case studies Scaling up Strategy In the first phase emphasis was largely on social mobilization with relatively smaller number of poor people in a chosen area getting trained and being offered credit for income generation activities. Such efforts were scaled up later to cover the entire operational area. Building on the first phase, the process geared to raise the capacity of the village organizations as well as that of panchayat members, DRDAs and line department officials in the areas of social mobilization and sustainable livelihoods. Efforts were made this phase to assist in the formation of more SHGs in the same area, intensify the training of these groups, assist the groups to federate and form their own rural support organization. In addition, cadres of Para professionals were developed so that technical knowledge and skills are shared and benefited the community. A second phase of the process consisted support to community groups to undertake income-generation schemes that they conceived and manage. Productive credit provided on a larger scale through a revolving fund mechanism to build family and community assets (desilting of irrigation tanks, providing child care facilities, low-cost sanitation, etc.). Organizations of the poor were also linked to the banks and government anti-poverty programmes. As a support mechanism efforts were made to identify legal and regulatory frameworks that protected the interests of the poor and assisted them in their search for a livelihood. Impact of the Programme The most significant impact of SAPAP is evident in adoption of SAPAP model and social mobilisation process by GoAP for its major poverty reduction project (VELUGU-being implemented by autonomous body namely Society for Elimination of Rural Poverty). This could be stated as classic example of influencing the policy makers as also policy per se. Overall SAPAP impacted major aspects such as micro credit, social capital, poverty and womens empowerment5 , mainly done through SHGs and their Federation stated earlier. These benefits are summarised below. Socio-Economic Impact ● 5 Reaching out to the poor especially SCs, Muslims and Women headed households (WHH). Not the objective of SAPAP. Derived benefit from the project. 51 Supporting sustainable livelihoods - Lessons from five case studies ● ● ● ● ● ● ● ● ● ● Improved well being6 Reported sending children to schools (Urvakal, Kalva, Lodipalli, Nannor and Hussainapuram all levels SHG-VO-Mandal Samakhya) Women came out of timid behaviour Family members involved women in financial matters and decisions Women groups got recognition as social intermediaries and all line departments disseminated their programmes through SHGs Induced interest and ambition in election politics Reported construction of own houses as well as renovation of houses Reported considerable decrease in migration due to drought and lack of earning opportunities Families helped to move across the poverty line through linkages with other poverty alleviation programs Emergence of strong village level social institutions and pressure groups7 Improved Access ● ● ● Improved access to credit and repeat loans (respondents from Husainapuram village, Kalva village and Lodipalli village) SAPAP gave lift to women groups in economic up-liftment/ self employment loans as a result of which, women groups have come to stay as dependable and reliable channels for institutional finance delivery Sustainable livelihood opportunities and systems established through productive credit support and community asset creation Institution Building ● ● ● ● 6 7 52 Formation of social capital in the form of trained book keepers, effective leadership, Health educators, Education volounteers, Asset management (watershed), village and mandal level resource persons etc. SHGs of women developed and strengthened Village Organisations (VOs) formed and federated into mandal networks Specific interest groups such as agricultural labourers associations, small and marginal farmers associations, water users associations, watershed committees, mining workers/quarry workers associations, handloom Members met in Lodipalli (bonded labours (once) group_Gulabi group), Nannoor (Women headed households and destitutes) and members interacted at Urvakal mandal samakhya themselves expressed improved levels of their standard and comfort of living Village Organization (VO) a federation of SHGs is a social forum. Illustrative functions are: Organizing left out poor, Resolving conflicts at SHG level, Monitoring and evaluation of SHGs, forum to share ideas, building bridge between people and government functionaries, financial intermediation and offers surety to SHGs, Participates in village development, Auditing of SHGs and provide functional space for trainings and trains SHG members. VO is a legal entity. Supporting sustainable livelihoods - Lessons from five case studies weavers associations and rural artisans associations developed and supported. Capacity Building ● ● ● Capacities of the Self-Help Groups of women strengthened Capacities of local/village activists built in the fields of agriculture, livestock, forestry, sericulture, watershed management, civil works, health, education, etc. Capacities of PRIs and DRDAs strengthened to promote peoples participation and empowerment for effective local governance and poverty alleviation Increased Bargaining Power The limited sample of primary stake holders and SHGs/VOs/Mandal Mahila Samakhyas interacted revealed a few instances of collective bargaining by the grass root institutions, the examples of which are evident in labour, commodity and financial markets. The instances in labour market pertain to collective bargaining for equal wages with men and better working condition for women. SHGs also have come together to free the bonded labour. On the commodity market front SHGs attempted at establishing storage space so that farmers need not suffer price loss due to distress sales or lack of space for storing harvested produce till prices stabilize. There were also indications of SHGs forming into marketing societies for bulk marketing as well as purchase of inputs like seed and sale of milk, etc. One specific example in commodity marketing that could be quoted here pertains to Pangal Mandal Mahila Samakhya. This MMS procured Castor at Rs.1330/-Quintal and sold at Rs.1450/- a Quintal. The profit sharing was MMS (30%), VO (70%). A similar attempt by MMS at Kosgi (Mahboobnagar district) was reported. In the financial market, VOs bargained for loans to their members and also negotiated with money lenders for lower interests. The efforts of Mandal Mahila Samakhyas (MMS) as financial intermediaries may be stated as encouraging. MMS borrowed funds from DRDA/SC corporations/NGOs for on lending to SHGs through VOs. Not withstanding the reported collective operations, SHGs reported difficulty and limitations to negotiate or intervene with the market channels. In the 53 Supporting sustainable livelihoods - Lessons from five case studies overall analysis, the sustainability or continuance of marketing efforts on a consistent basis appear to be feasible and practical but if supported by a systematic and conscious approach with structured capacity building inputs and handholding services. Role of Institutions Implementing agencies and facilitating agencies The achievements of SAPAP could be attributed to combined efforts of DRDA, the implementing agencies UNDP (UNDP team played an advisory role) and UNICEF which has supported specific issue based programs such as back to school and bridge courses for child labour. Equal contribution for the success of SAPAP came from partner agencies which were engaged in social mobilisation, capacity building of primary stake holders and bank linkages of SHGs. The key role played by DRDAs in building the cadre of resource persons for social mobilization and facilitating SHGs formation which contributed in a large way to the sustenance of peoples institutions. NGOs support role has been instrumental in effective functioning and management of network of peoples institutions. As an example, activity base of Mandal Samakhya at Addakal village stands as proof of the contributions from Adarsha Welfare Society (AWS), a partner NGO. The Mandal Samakhya promoted by AWS has an integrated commercial complex housing Mahila Bank, Training centre, Super bazaar, Dairy Unit and a High way restaurant. Role of grassroots institutions SAPAP model is rested on the approach of nurturing peoples institutions as a core component. This involved the creation and support to three separate but interlinked institutions. These institutions has been performing specific roles towards achievement of their own goals as well as contributing to the overarching vision of the program. The specific roles of the grass root organizations are outlined below: 1. The SHGs and other user groups (such as quarry workers/ irrigation water users etc. performed the following functions through its meeting once a week ● Discussion on the basic needs of women and users ● Discussion on the issues requiring support of VO ● Decision on the quantum of thrift and internal lending ● SHGs contribute to corpus of VO and Share capital to Mandal Samakhyas 2. All the SHGs were federated into a Village Organisations (VO) at the 54 Supporting sustainable livelihoods - Lessons from five case studies village level. The VO on an average has 60 to 100 households as members. The VOs carried out the following functions ● Organising all the poor households into groups ● Resolving conflicts arising at SHG level ● Acting as a bridge between people and government functionaries ● Financial intermediation role for accessing credit and grants ● Stand as a surety for the loans provided to SHGs ● Functions as social forum to discuss issues such as child labour/child marriages etc., which are beyond the capacities and realm of SHGs ● Undertakes member trainings ● Auditing of SHGs participating in village development 3. VOs were federated in to Mandal Samakhya which performed: ● Mobilisation of funds from various external agencies ● Providing funds to VOs for onlending to SHGs ● Building of the rapport between people and Government functionaries through local community volounteers ● Arrangement of regular meetings with Government officials at village level ● Undertaking training programs for Executive committee members/ Group Leaders/SHG Book keepers Financial Linkages/Resource Mobilisation Multiple sources were tapped during the implementation of the project. UNDP provided approximately US$ 900,000 on a co-financing basis to cover the administrative and personnel costs of a sub-regional team to advise the DRDAs on sub-programme strategies. The other important source of funds was the State Government where linkages were established with all the line departments both at the state and district level. The District Magistrates have provided poverty alleviation resources under the government anti-poverty programmes to groups mobilized by the sub-regional team. The UNICEF-supported child labour elimination and backto-school programme was also implemented by the sub-regional team, but in some select mandals. The internal resources generated through the three-tier grass root organization also needs a mention. This helped in both mobilising savings as well as extending of credit for various income generating activities. In fact, some of the Mandal Samakhyas have also promoted Mahila Banks for several need based credit for farm and non-farm activities. 55 Supporting sustainable livelihoods - Lessons from five case studies Thus a strategy of tapping external sources for program level intervention and use of internally generated fund to meet the impending credit needs of individuals seemed a complementary approach. These efforts are supplemented by a strategy for direct linkage with the financial institutions. Sustainability Prospects The sustainability of such a large scale program carried out with DonorGovernment-Non-Governmental partnership can be judged through the performance of the grass root organizations created during the program. It is quite natural that all the grass root institutions created will not achieve the scale desired and have a significant impact. The following case of a successful grass root organization originating from the program will provide the insights of the prospects and issues regarding long run sustainability. Profitability Village Organizations: Till last before year dividends were paid and got accumulated at SHGs level. These pay outs were book entries and physical cash was not paid. Last year some VOs paid dividend in cash to SHGs. This year onwards all V.Os have plans to pay dividend in cash. Resource centre: In the initial years and up till year 2001, MMS earned about Rs.30000/- per month, presently the figure is around Rs.10000. The reason was SHG movement was nascent in SAPAP districts and the training needs were huge. In the later years, the demand for SHGs training has been on decline and thus the revenues also dwindled Presently two staff members are manning the resource centre. Mahila Bank: Started with a capital of Rs.12 lakhs in the year 1999 and presently the outstanding is under Rs.25 Lakhs. Reportedly it is making marginal profits. The size of banking operations was kept low deliberately. The reason reported is that VOs have been able to meet the demand for credit by SHGs adequately and the objective of Mahila Bank is only to cater to the gaps in access to credit. Super Bazar: Still running into losses as the agency model and village depot model has not yet worked out. Still continuing with the concept of servicing the needs of the women but is not cost effective. Highway Restaurant: Employs about 40-50 women, chosen from the SHGs. It is yet to make profits. 56 Supporting sustainable livelihoods - Lessons from five case studies The specific concerns as forwarded by the AWS, partner NGO are enlisted here under: 1. Building business management skills of member women in a democratic set up and in a community owned and managed business systems 2. How to professionalize the operational systems in a decentralised environment 3. How to introduce efficient decision making process in business operations congenial to functioning of peoples institutions 4. How to match business priorities with accountability, responsibility, transparency and democratic functioning in a peoples institution set up 5. Should peoples institutions confine to bridging service gaps/core needs/ pivotal service that will have multiplier impact in the lives of target communities Therefore, the issue of sustainability in such large scale program is dependent the ability of the community based organization to develop into a self-managed entity during the project period. It entails not only building these institutions but achieve operational and financial sustainability through provision of services required by the community. Mandal Mahila Samakhya, Addakal Mandal Mahila Samakhya, Addakal is one of the successful initiatives launched under SAPAP and presently is a part of the Velugu project. SAPAP identified Adarsha Welfare Society (AWS) as partner of SAPAP initiatives in Addakal Mandal in Mahboobnagar district. AWS began its supportive role to SAPAP in June 1995 and was assigned promotional role for social mobilisation, management of initiatives and seed capital (funds were also parked with AWS) in Addakal mandal. Beginning from June 1995 till early 1998 the inputs by AWS were Groups Management, Local Capacities Building and Provision of seed capital fund to SHGs for taking up income generation activities (IGA). Networking of SHGs became a part of SAPAP approach in the early 1997 and mandal level federation started taking shape in the early 1998. As a result of this approach, Village Organisations (VO - SHGs federated at village level) came into existence. AWS also followed the same model and VOs were made the custodians of seed capital and other resources (revolving fund from District Rural Development Agency etc.). The centralisation of funds at VO reported to have helped in planning credit (beneficiaries as well as size of loan) and recovery efficiently. AWS was instrumental in putting in place the revenue model for VOs, which earned about 25% of interest income earned by SHGs and in turn provided the book keeping services to SHGs. 57 Supporting sustainable livelihoods - Lessons from five case studies During the year 1998, main agenda of AWS was establishing SHGs and bank linkage. In the process, gap in terms of inhabitants belonging to chronic defaulting villages were not having access to banks was found. Hence the formation of Mandal Mahila Samakhya (MMS) as a financial intermediary under the Mutually Aided Cooperative Thrift Societies (MACTS) act was done. The objective was to service the villages constrained by service area approach of Banks and beneficiaries facing the trouble as they were residing in chronic defaulting villages. Thus Mahila Bank started with a capital of about Rs.12 Lakhs (Rs.300/- share capital per SHG and Rs.2700/-Fixed deposit per SHG). The MMS diversified into other activities over a period of time. Resource centre was built which provided space and trainers to train VOs and SHGs in various aspects ranging from leadership training to group management, book keeping and training of trainers. However, to sustain MMS in long run and limited scope of enhancing the resource centre as training institute, MMS felt it necessary to add new revenue earning activities. This had resulted in the addition of super bazaar and a highway restaurant by the year 2001 in the activity profile of MMS. Super Bazar was started with an investment of Rs.5 Lakhs mobilised as share capital from SHGs at the rate of Rs.300/- per group. Replicability Potential The overall strategy of SAPAP in Andhra Pradesh had major focus on building institutions of women. Women formed a pre-dominant part of the total participants from close to 70,0008 households that were addressed for social mobilization under the SAPAP initiative. Over 5,200 SHGs of poor women has been promoted at grassroots level, which have been federated into 380 Village organizations. The scale it has reached in its mobilization process speaks of the intrinsic strength of the approach supported by congenial policy environment in the state. SAPAP approach has been replicated in Andhra Pradesh. The World Bank has assisted the State Government with a nearly $ 500 million loan for taking the program forward from an initial catchment of 750 villages to nearly 30,000 villages9 of the State. Society for Elimination of Rural Poverty (SERP), established by Government of Andhra Pradesh took the responsibility for up-scaling the SAPAP model to cover the entire State since year 2000. The most important lesson coming out of SAPAP is on the policy end - principles of social mobilisation and institutional 8 9 58 Source:UNDP India news Source: UNDP India News Supporting sustainable livelihoods - Lessons from five case studies building as part of the strategy to lift the poorest of the poor, including those at the very bottom of the social hierarchy from the clutches of extreme poverty with the support of parallel structure.10 This structure would play a pivotal role of providing advisory support, harnessing resources from various entities and networking with both public and private institutions for effective implementation. Conclusion UNDP-SAPAP initiative is an exemplary model of donor-public- private partnership in the field of livelihood promotion. This could be a possible answer to rather unified approach taken up public and private institutions till date. It is necessary that various stakeholders use their complementary skills to reach and promote large scale rural livelihoods as demonstrated through the SAPAP initiative. Major Learnings Some of the major learnings emerging from SAPAP initiatives are outlined below: ■ One of most important learning is social mobilization of the poor is a necessity for reaching out more beneficiary but it should accompanied by engaging them in activities for providing economic benefits which will sustain interest. The latter could be identifying the most pressing needs of the target population and working on the same. ■ Partnership model is key to success of such large scale initiatives with each of the collaborating providing complementary services for efficient management of the project. However, the model in the long run should build the partnership of the grass root institutions and agencies providing the various input, output and capacity building services. ■ A favourable policy environment can help in building peoples institution which can pave the way for easier operations for newly created institutions. The MACTS Act not only helped in creating peoples institution but also helped these institutions to undertake multifarious activities under the purview of the Act. ■ Up-scaling of a program is possible when the pilot model modified based on the ground realities and feed back from various stakeholders. The pilot should be used to delineate the process with well defined roles and responsibilities of the various stakeholders. ■ Livelihood promotion can be done through a judicious mix of financial services, business development services as well as capacity building services and each of these are important. The support agency has to take the decision on the sequence and intensity of services to be provided with an objective of making the institutions self-sustainable. 10 Source: UNDP India news 59 Success in the Himalayas - The Story of Chamoli Tasar Introduction C hamoli Tasar Private Limited (CTPL) is an exemplary enterprise, wherein focussed development work has helped to create a business enterprise in the hills of Uttaranchal. It began as a developmental intervention by an NGO, Appropriate Technologies India (AT India) and has taken the shape of an independent enterprise covering over 800 community members in a difficult hilly terrain. The uniqueness of the intervention lies in the fact that there was no tasar cultivation in these regions of Uttaranchal. AT India took the initiative of introducing Oak Tasar in these areas, develop the capacity of the local community in Tasar cultivation and production of value added products. This paved way for new livelihoods for the local people involved in various stages of the value chain. CTPL is an enterprise engaged in the production of Temperate Oak Tasar. It engages in all activities in the value chain, right from seed cocoon production, to rearing of cocoons, to converting fibre into yarn, to designing and weaving fabric. This enterprise was initiated as a Temperate Oak Tasar Development Project in 1997 with 15-20 people from the community. The enterprise presently is spread across five districts, ten blocks and around 110 villages in Uttaranchal with its headquarters at Ukhimath. Case Methodology In order to understand the process of the intervention and its impact, the following methodology was used: ■ Discussion with the key officials at the Headquarters of Chamoli Tasar as well as in the branch ■ Semi-structured interviews with the members ■ Sharing of preliminary findings with the officials to check the veracity of the conclusions drawn ■ Study of the secondary material on the organisation and intervention per se 60 Supporting sustainable livelihoods - Lessons from five case studies Based on the above, the inferences were drawn about major learnings from the intervention and its replicability potential. Process of the Intervention AT India is a development organisation, which engages in a variety of activities with its target community. AT India is working in eight sub-sectors, namely tasar, honey, dairy, micro-finance, conservation and plantation, ringal, lichens and eco-tourism. From the beginning a natural resource management regime has been in place in interventions undertaken by AT India to ensure that regeneration remains faster than the rate of exploitation. In the case of chamoli tasar also, it has been constantly monitored jointly by representatives of CTPL, AT India, the respective Van Panchayats and the Forest Department. Given that there was no trace of Tasar in the area, AT India did a phenomenal job of identifying the opportunity, preparing and training the community for cultivation and value addition of tasar, organizing the entire production process from end to end and developing the institutional set up. The initial introduction of Tasar in the area called for recruiting experts who necessarily had to come from outside the region. Even in light of attractive salaries, it was impossible to recruit outsiders to live and work in these relatively remote and difficult Himalayan regions. Thus with the valuable assistance of one highly qualified expert on deputation from the Central Silk Board, local persons were recruited and trained. In retrospect, this turned out to be a very good choice. While the Temperate Oak trees grow only at altitudes of above 7000 feet, the habitation of the villagers involved in rearing were at lower altitudes. Moreover, the grainages had to be maintained at lower altitudes, while seed preservation was being done at higher altitudes. The logistics of managing such intricate operations and weaving them with the economic lives of the poor community was a complex task. Rearing involved temporary shifting of men to higher altitudes, reeling and spinning centres were established at central locations in proximity with habitation areas. The production process of tasar fabric is long and involves several stages. These stages are divided into the pre and the post cocoon activities. In the pre-cocoon activities, there are four stages, Grainage, Rearing, Sorting and Grading and Seed Preservation. The post-cocoon activities involved Washing, Sorting for colour, Reeling/Spinning, Dyeing and Deguming, Weaving, Quality checks and Finishing in that order. As tasar was a new activity, trainings were imparted to these rearers on rearing tasar cocoons on Oak trees, to 61 Supporting sustainable livelihoods - Lessons from five case studies spinners and reelers for spinning and reeling respectively. In addition, supervisors were trained to manage the pre and post cocoon activities. AT India initially did a careful selection of the division of activities between themselves and the community. The core activities of cocoon rearing, reeling/ spinning and to some extent weaving required a large number of people and hence the local community was involved in these activities. The others such as grainage and seed preservation required very high levels of technical specialisation with high monitoring needs for which the educated locals were groomed. The marketing function was handled completely by AT India. As the capacities of workers and their technical specialisations increased, more managerial and supervisory roles with clear cut responsibilities were assigned. In addition, they were put on the rolls of Chamoli Tasar Private Limited (CTPL), an enterprise legally incorporated in 1998, which managed the production aspect of the intervention. In the initial period, most of the energies of AT India were directed towards production end. As a result the production process was streamlined much earlier, but AT India still struggled with the marketing of Chamoli Tasars products around 2002. Once the wool by silk blend was introduced, the markets accepted the product and marketing was much smoother. This eventually turned out to be the unique selling proposition of Chamoli Tasar. Thereafter, designers were hired to improve marketability of the woven fabric. Through such efforts, AT India provided the much required management and marketing support to CTPL. AT Indias effort was to make Chamoli Tasar a community owned enterprise, however due to restrictions on ownership of a private limited company and lack of any other types of appropriate legal forms, it has evolved into an organisation whose equity is held by AT India, through its representatives. Chamoli Tasar is governed by a board comprising the community and AT India persons in a 3:1 ratio. The production and operations of Chamoli Tasar are handled by its own staff and management, while marketing support is being provided by AT India. Chamoli Tasar currently engages over 800 persons, mostly by providing production material and training for specific activities across the tasar value chain. In this manner Chamoli Tasar has effectively managed to promote over 800 direct livelihoods, without yet tying them down to any membership or ownership form. Scaling up Strategy In the first phase, AT India mostly focussed on standardizing the production process with simultaneous capacity building of the community. This effort 62 Supporting sustainable livelihoods - Lessons from five case studies took most of the organisational energies and hence market linkages remained weak during this period. With the stabilization of production process by 200203, rigorous marketing efforts were made. This resulted in market orders and helped Chamoli Tasar up scaling its activities. The sales went up from around INR 2.5 lakhs to INR 15 lakhs between 2002-03 and 2003-04. The basic model of Chamoli Tasar was to involve persons from the local community in the production activities as the production process was labour intensive. Any increase in production volumes required engagement of larger number of human resources at all levels of the value chain. Hence AT India invested in developing local people and provided them with the material for production. Some of these were: ● In order to increase the number of rearers, from amongst the community, some experienced rearers were chosen as lead producers, who in turn identify and train other rearers. The lead producers get paid for each rearer trained by them. ● As part of the scaling up strategy, Chamoli Tasar has been thinking around a lateral expansion as well, in terms of more members of the same family being engaged in different activities in the value chain. For example, a rearers wife/daughters/sons could also do the next stage work such as reeling, spinning, and weaving. This would provide additional advantage of enhancing family incomes, by taking them up the value chain. This would also help mainstream Tasar as one of the core economic activities of the family, and thereby strengthen the commitment of each member to the enterprise. Although the mountainous terrain necessitates decentralised production of cocoons, efforts have been made in setting up of centres for spinning, reeling and weaving which can cater to spinners, reelers and weavers. Such centres are being set up at a central location, once there were enough number of them from an area. There are as of 2004, 19 spinning/reeling centres and 6 weaving centres across their area of operations. Another critical aspect for scaling up is the availability of biomass. AT India has been conscious of the ecological degradation that such an activity causes, and has therefore adopted conservation and plantation as one of its primary programs. A planned strategy of plantation of different varieties of seeds (in kilograms) per hectare is followed by AT India. At the output end, most of the increase in production now is backed by 63 Supporting sustainable livelihoods - Lessons from five case studies orders. Diversification is a part of the scaling up strategy, because their current product caters to a niche market only. Innovative designs and fabrics are therefore being tried out alongside. Similarly other silks such as eri, muga which have higher productivities and lower cost involvement are being brought in, but a trial period of three years is being budgeted for. The intervention is at a stage where further upscaling by expanding to further locations and building similar bases can be done. This will require, however, a well thought out strategy for initiating similar operations in other areas. Impact of the Intervention The intervention has impacted the lives and livelihoods of people in the area and as also on the local economy. With the introduction of a new crop and economic activity around it, the awareness levels of the local population has increased. They realised the potential of the natural resources in their area, and the responsibility with which they should exploit their natural resources for commercial use. The contact of the local community with the outside market has increased, even though indirectly. Over 800 persons are gainfully engaged in, and derive their primary livelihood from Chamoli Tasar. An idea of the economic impact is given here: Average Income (INR) Period of Engagement Rearer 4000 5000 4 months Spinner 1500 2000 per annum* Year Long* Reeler 2000 2500 per annum* Year Long* Weaver Cat A 3000 4000/month Year Long Weaver Cat B 2000 2500/month Year Long Weaver Cat C 1000 1500/month Year Long * This figure is low because there are always many new reelers and spinners being trained at any given point of time. The experienced reelers and spinners earn between INR 1000 to 2000 per month. **Attendance goes down during sowing and harvest seasons. 64 Supporting sustainable livelihoods - Lessons from five case studies The number of personnel that have been trained by Chamoli Tasar are: Activity Rearing Number of persons trained 902 Preservation and Grainage 40 Reeling 60 Spinning 281 Weaving 37 Dyeing/Finishing Total 6 1326 Chamoli Tasar has had a positive impact on the quality of life and livelihood for the persons involved in the project. There are spinning/reeling and weaving centres, which provide an opportunity to the youth in the area to come out of their homes, socialise, and improves their quality of lives to that extent. Women who have families and prefer to work out of homes are given their own machines to carry home, after training them adequately. They remain self employed and work from home. Another impact of Chamoli Tasar is the establishment of local but privately owned commercial enterprises in their area of operations. The cropping up of new enterprises is a proof of the replicability and commercial soundness of the intervention. Role of Institutions The achievements of Chamoli Tasar can be attributed to the contribution by the institutions involved in the project. The two institutions and their roles in promoting and sustaining the project interventions are described below. AT India is the promoting NGO behind Chamoli Tasar. The intervention was initiated in the Garhwal region of Uttaranchal. The groundwork initiated by them was in form of introducing the concept of Tasar to the natives of Ukhimath, training them in rearing, reeling, spinning, providing the related infrastructure, etc. AT India thus engaged with the community and simultaneously developed a cadre of technical and supervisory staff for the 65 Supporting sustainable livelihoods - Lessons from five case studies organisation. AT India also engaged with outside individuals and agencies such as scientists, buyers for the fabric produced, etc. at the same time. At the level of the community itself, AT India engaged at not one but several levels. It identified and trained rearers, spinners/reelers, dyers, degummers, weavers, quality checkers. In fact, one of the outstanding aspects of the role played by AT India was its ability to handle multiple activities at the same time. Alongside AT India engaged with scientists and botanists on aspects of worm feed quality, availability, worm quality etc., which were intrinsic to enhancing productivity of the worm, and at the same time, maintaining a healthy level of exploitation of natural resources. The developmental component of the entire initiative was significant considering the amount of mobilisation and training required, but AT India conceived and run the initiative on the lines of business enterprises. Their focus on creation of an exclusive cadre of local persons who supervised and directed the pre and post cocoon production related activities, and other marketing and sales related activities, shows the basic orientation of the initiative towards being on its own. The approach was to build a mechanism and process right from production and preservation of seed cocoons, to rearing of cocoons, to reeling and spinning the fibre and weaving of fabric from the yarn. AT India tried to involve and empower as many individuals as possible. The initial years were spent more on smoothening the production process and the technical aspects such as temperature for seed preservation, location identification, feed for worms, equipment and accessories as needed. The program expansion and coverage was gradual, and well thought out by AT India. The number of persons involved was increased only once the production process was systematised and streamlined. In the initial stages, the developmental costs were subsidised through grants. Besides AT India, the intervention was conceived as a project under the Central Silk Board with funding from UNDP. The directorate of Sericulture has been very supportive of the project and the CSB provided one of the most important specialist resources initially, for introducing tasar in the area and training the people involved. Targeting and Equity Issues Like in any new venture, the persons adopting the new concept first are early starters. In Chamoli Tasar similarly, the rearers who took in early, have along with the team of AT India, been instrumental in mobilising more people. 66 Supporting sustainable livelihoods - Lessons from five case studies The profile of rearers who work with Chamoli Tasar is poor. The mount-hilly terrain makes lives and livelihoods that much more difficult, and the drudgery for women in doing household chores is high. The quality of life for women had scope for significant improvement, and AT India worked consciously at engaging and training women to work as reelers and spinners. As a result, almost all the reelers/spinners engaged by Chamoli Tasar are women. There are also some supervisors and quality controllers who are women. Most farmers who have come in as rearers have small landholdings, and subsistence income levels. They depended totally on traditional crops, such as mustard and wheat and the cash income component out of the total was low. Till now the rearing activities were done solely by men because rearing was done by shifting to at higher altitudes for two to three months, under difficult climatic conditions. As part of its revised strategy, Chamoli Tasar is doing plantations to ensure rearing activities at lower altitudes and close to the habitation. This will further ensure inclusion of women in the rearing process. Financial Linkages Chamoli Tasar began with a corpus grant from the Central Silk Board to the tune of Rs.79 Lakhs. The equity base of Chamoli Tasar increased from INR 2,000 to INR 200,000, between 2002 and 2004. This additional capital was infused by AT India. The huge corpus fund has enabled the enterprise to incur all the initial developmental expenses. By the year 2002-03 Chamoli Tasar had incurred losses to the tune of INR 54.5 lakhs. In 2003-04, losses to the extent of INR 50 lakhs were wiped out by reducing the capital reserve. The nature of the developmental activities involved is such that the cost of production is high. The cost of production is overwhelmingly tilted towards the rearing activity. A large proportion of the costs can be attributed to the rearing costs, which include developmental costs of mobilising rearers, increasing their awareness, capacity building, trainings, etc. Post cocoon developmental expenses include trainings that are imparted to reelers, spinners and weavers, which also add significantly to the costs. The enterprise has received other grants to subsidise manufacturing and administrative expenses. From 2003-04 onwards, however, no grants were received by Chamoli Tasar towards any expenses. 67 Supporting sustainable livelihoods - Lessons from five case studies Within the enterprise, financial linkages between the workers from the community and Chamoli Tasar exist at several levels. Payments to reelers/spinners, weavers are made after the completion of work, but the machinery used is provided by Chamoli Tasar. Rearers are given credit in advance, to harvest cocoons. This credit is in the form of seed cocoons given to rearers. The cocoon harvest is bought by Chamoli Tasar, and the cost of seed cocoons is recovered at this stage. Borrowing from financial institutions has not been undertaken as yet by Chamoli Tasar. Now that most of the operating processes are streamlined, this option can be explored for further growth. Marketing and Technology Linkages Marketing Chamoli Tasar is one of very few Temperate Oak Tasar producers in the country. With practically all the tasar produced in India being tropical tasar, the economics of temperate tasar are not fully established yet. The downside is that temperate tasar faces competition from its cheaper tropical varieties such as eri, muga, mulberry etc., not only from within the country but also from the much cheaper silks that flow in from China. The vision that AT India had while promoting Chamoli Tasar was to create a production house, and that the final product would be bought and marketed by a centralised agency. This marketing agency task is handled by AT India almost exclusively, with Chamoli Tasar only having a few sales staff at junior levels, on its rolls. Markets and Branding: Chamoli Tasars products are catering to a niche market, the high end urban retail market which focuses on designer upmarket items for fashion conscious customers. The brand has recently been renamed from Chamoli Tasar to Devbhumi Temperate Oak Forest Tasar. This reflects a conscious strategy is to project the tasar or the product as, made in the hills by people of the hills. It is being positioned strategically as being the product of Uttaranchal State, and therefore probably can help in brand recall from the identity of the state as well. The marketing strategy for CTPL has really taken shape significantly, 2003 onwards. The marketing strategy involves ● Developing a network of upmarket retail shops which brand the product as theirs and sell. 68 Supporting sustainable livelihoods - Lessons from five case studies ● Participating in exhibitions and fairs on textiles/silks and taking orders from buyers in all parts of the country. One aspect intrinsic to marketing of these products is designing of the fabric and apparel. AT India has engaged designers for Chamoli Tasar, who work on the product weaves, colours, blends of different yarn, design apparel and also help link products to various markets. In terms of the marketing arrangements, a significant network of retail outlets selling Chamoli Tasar products has been developed over the years. Through these high end retail outlets, Chamoli Tasar is catering to markets in Uttaranchal, Delhi, Chandigarh and Chennai. Samples of colours and designs are discussed with outlets, and a production order is taken for the season, which in turn reduces risks. Exhibitions serve as a platform both for procuring orders and for increasing the brand awareness, and reach out to a greater number of market players. Chamoli Tasar tests the uptake of its new designs and apparel at these exhibitions before launching full fledged production. The attempt is to introduce primarily simple designs, which can be stitched by the community members or at most by skilled tailors in the same area. Technology Linkages On the technology side, the primary issues at hand are the worm quality and the natural resource management. The productivity of the current worm species is very low compared to other tasar silk worms, particularly in the Chinese and Korean markets. At present the entire rearing of worms is done by stall feeding. This is not a sustainable measure in the long run, and Chamoli Tasar had recognised this and has been working at host plant identification and management, and extensive plantations of other varieties of trees which can both grow at lower altitudes and support the silk worms. Chamoli Tasar has engaged one of the leading botanists in the country, and has tied up with the Kumaon University for related research. Sustainability Prospects Though not sustainable as yet, Chamoli Tasar is slowly edging towards it. The vision of creating a community owned, sustainable enterprise is reflected in many steps that have been taken since the start, and the current status of the enterprise lends further credence to the fact that it can run on a sustainable basis by itself. Chamoli Tasar is at the verge of operating break even, as of its accounts for 2003-04. 69 Supporting sustainable livelihoods - Lessons from five case studies It will be worthwhile to examine the aspects of the enterprise which are in place, and those which are not conducive for sustainability of the enterprise. Aspects which lend credence to the sustainability prospects of Chamoli Tasar are: ● The organisation structure is well developed with clear cut roles and responsibilities ● High levels of technical and supervisory competence on issues other than worm species ● High levels of involvement of the local community, and high level of feeling of ownership towards the enterprise ● Efforts are underway to further broad base the ownership of Chamoli Tasar by converting the enterprise from a Private Limited Company to a Mutually Aided Cooperative Society ● Production processes streamlined, and are at a stage where they can be handed over to service providers gradually ● Conscious efforts on part of Chamoli Tasar to take people up the value chain and increase their involvement in the enterprise ● The marketing function, which is the higher end function is being provided by an outside agency, which has access to greater resources for this specialised function. Some of the key challenges to sustainability of the enterprise are, and Chamoli Tasars/AT Indias approach to tackle these areLow seed productivity: The cost of production of cocoons is almost twice that of Chinese cocoons and at the same time the size of the cocoons produced is almost half compared to others. Low productivity is a serious potential threat, and the solutions being sought is from are at the marketing and branding end and not at the production end. It includes 1. Coping with competition from cheaper silks CTPL is not trying to compete with silks from other states, by effectively offering a differentiated product. The strategy is to work only on blended fabrics, which have a different identity and serve a different market. Not just the oak tasar, but also the cheaper eri, muga etc, will be blended with other yarns to differentiate the product. 2. Rearing of cocoons, involves higher cost than if the cocoons are bought, however there are some inherent advantages it comes with. It is because of engaging in rearing activities rather than buying cocoons that Chamoli Tasar has ● Created identity for the activity, without which it will be will be lost 70 Supporting sustainable livelihoods - Lessons from five case studies ● ● Achieved standardized output, which might become a concern without self rearing Retained ecological basis for the activity Management cadre availability for CTPL: The management and governance roles for Chamoli Tasar are being played by AT India. The first major shift towards sustainability will entail detaching itself from AT India for the management of the enterprise. Chamoli Tasar and AT India have an informal albeit well working producer - buyer relationship, wherein the latter buys all the produce of final fabric and yarn, and works on the marketing of the fabric. This could be continued for a medium term period during which capacity of CTPL be built for marketing its product independently. Replicability Potential Most developmental interventions have an initial gestation period wherein progress is slow and even small successes are very difficult to come by. In the case of Chamoli Tasar, the road has not been smooth either. Given the fact that an initial developmental approach has paved the way for an enterprise in such difficult environment, with very little institutional and policy support beyond just funding, there is a high potential for replication. The advantage of this journey by Chamoli Tasar and AT India is that now there is precedence and a similar model can be adopted by other institutions. It might be well in place to recognise the complexity of the market for textiles, more so for the niche markets, and build on an initiative with a good sense of the market. The operational, systems, processes, and even technology are well laid out and streamlined by Chamoli Tasar, and can be used. The type of human resources, the training needs, dealing positively with the ecology have all been worked at by Chamoli Tasar and are well amenable to replication. This has been observed with the setting up privately owned commercial enterprises for tasar cultivation and its processing in the area. Conclusion Chamoli Tasar has effectively promoted livelihoods of the rural mountain folk, by introducing a whole set of activities around Tasar production. AT India began with tasar because of the resource availability in the area, the suitability of the activity to the existing skill base of the local community, with a vision of creating an industrial base for sericulture in Uttaranchal. This intervention has led to several social and economic benefits for individuals. Even at the level of the local economy, one can see better and fruitful 71 utilisation of both human and natural resources. This is a significant step in ensuring a more vibrant economy, driven by a more aware and motivated lot of persons. It is important to recognise two aspects that make this enterprise distinct from many other development interventions. Firstly, Chamoli Tasar is not membership based, and the people involved have been coming in for economic benefits, voluntarily, and not by tying themselves down to the enterprise in any form. This is a particularly encouraging aspect and suggests that a shift for Chamoli Tasar, to being community owned will only strengthen the commitment of the people involved. Secondly, the producer and seller relationship that Chamoli Tasar and AT India have established will go a long way in enabling replication within Uttaranchal with as many production bases, and possibly one centralised agency performing the marketing and selling functions. Major Learnings A longer gestation period is required for introduction and stabilization of any new activity. This would require more financial, technical and organizational resources for standardizing the activity, which should be taken into account in project development. The issue of production or marketing first is often faced in a new intervention. It is important to establish market linkages so that beneficiaries get returns on their investment in labour, capital or both. This is necessary for sustaining the interests of the poor families. CTPL is a classic case of building an intermediary organisation which does the liaisoning function between the community and markets. The risk therefore was not passed on to the producers, as is often done through building peoples institution. The specialised functions of procurement of raw material, engaging people in job work and establishing market linkages has taken up by this intermediary organization. Competition has to be tackled through building a niche market, product differentiation and innovative advertising. This is more true for competitive sectors such as handloom and handicraft. The continuous investment in research and development is therefore necessary in such interventions, which will help in achieving long run sustainability. 72 73 Design and Production:Silverline Communications [email protected] United Nations World Food Programme and International Fund for Agricultural Development, a specialized agency of UN have an on-going strategic programme partnership in India. To know more about WFP in India or WFP-IFAD partnership please visit www.wfp.org.in. The publication may also be downloaded from www.wfp.org.in/ifadindia