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JOB PROFILE POSITION # 26780 Title: Policy/Program ANALYST, Ministry of Health Classification: Administrative Officer 21 Work Unit Diagnostic Facilities Program and Policy Position # 26780 Laboratory, Diagnostic and Blood Services Branch Supervisor Title Manager, Diagnostic Facilities Administration Position # 100579 PROGRAM The Laboratory, Diagnostic and Blood Services Branch is responsible for the leadership, coordination and implementation of the strategic approach for the provision of laboratory, diagnostic and blood services in British Columbia. In this capacity, the Branch establishes and fosters key stakeholder relationships; negotiates and implements agreements related to its key clinical areas; develops, implements and evaluates strategic initiatives and projects for the efficient and effective provision of services; and supports the Minister of Health in the Minister’s role as a Corporate Member of Canadian Blood Services, which is the national agency responsible for providing blood and blood products to the health care system. JOB OVERVIEW To provide research and analysis/evaluation to support program and policy development in the area of Diagnostic Services, through the Diagnostic Facilities Administration business unit of the Laboratory, Diagnostic and Blood Services branch of the Ministry of Health ACCOUNTABILITIES Required: Researches program and policy issues nationally/internationally and provincial/federal policies impacting ministry/branch programs and services; contributes to the development of policies through data analyses, policy evaluations and identification of policy options. Uses statistical and qualitative assessment methods to analyze and compare data, trends and best practices from various sources; integrates and supplies statistical and analytical information in graphic and narrative formats; and ensures the accuracy and currency of information. Development of in-depth understanding and ongoing oversight of Assignment of Payment (AOP) process, including the ability to assess, verify and process AOPs, as this process is integral to the establishment of practitioner/facility connection for purpose of Medical Service Plan billing by qualified practitioners. Compiles statistical data; provides analysis and research; conducts external interviews; liaises with stakeholders; integrates and supplies statistical and analytical information in graphic and narrative formats; and ensures the accuracy and currency of information. Manages projects by developing proposals, business cases and cost-benefit analyses, developing plans and defining deliverables, recommending contracted services, assigning work, and directing team members, assessing progress and taking/recommending corrective action. March 2014 Participates in strategic planning and program/service evaluation initiatives, identifies evaluation tools and recommends evaluation plans and performance indicators. Provides advice on policy research methods, sampling techniques, questionnaire design, data analysis and other evaluation processes. Writes briefing notes, background material, reports and correspondence and makes presentations to stakeholders on current/emerging issues. Researches and drafts responses to ministerial correspondence. JOB REQUIREMENTS Master’s degree or higher in public or business administration, or a related field and a minimum of 1 year of progressive and recent, related experience; OR Bachelor’s Degree in public or business administration, or a related field a minimum of 2 years of recent, related experience; OR Diploma in public or business administration, or a related field a minimum of 3 years of progressive and recent, related experience; OR Secondary School graduation or equivalent and a minimum of 5 years of progressive and recent, related experience. Recent, related experience must include: Experience researching program or policy issues and conducting analysis; and/or Experience managing projects and/or project components; and/or Experience with data base management BEHAVIOURAL COMPETENCIES BEHAVIOURAL COMPETENCIES1 1 Analytical Thinking is the ability to comprehend a situation by breaking it down into its components and identifying key or underlying complex issues. It implies the ability to systematically organize and compare the various aspects of a problem or situation, and determine cause-and-effect relationships ("if...then…") to resolve problems in a sound, decisive manner. Checks to ensure the validity or accuracy of all information. Conceptual Thinking is the ability to identify patterns or connections between situations that are not obviously related, and to identify key or underlying issues in complex situations. It includes using creative, conceptual or inductive reasoning or thought processes that are not necessarily categorized by linear thinking. Service Orientation implies a desire to identify and serve customers/clients, who may include the public, co-workers, other branches/divisions, other ministries/agencies, other government organizations, and non-government organizations. It means focusing one’s efforts on discovering and meeting the needs of the customer/client. Results Orientation is a concern for surpassing a standard of excellence. The standard may be one’s own past performance (striving for improvement); an objective measure (achievement orientation); http://employment.gov.bc.ca/sites/default/files/documents/Competency_Definitions_2012.pdf March 2014 challenging goals that one has set; or even improving or surpassing what has already been done (continuous improvement). Thus, a unique accomplishment also indicates a Results Orientation. Teamwork and Co-operation is the ability to work co-operatively within diverse teams, work groups and across the organization to achieve group and organizational goals. It includes the desire and ability to understand and respond effectively to other people from diverse backgrounds with diverse views. Flexibility is the ability and willingness to adapt to and work effectively within a variety of diverse situations, and with diverse individuals or groups. Flexibility entails understanding and appreciating different and opposing perspectives on an issue, adapting one’s approach as situations change and accepting changes within one’s own job or organization. March 2014