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Medical Surge: Health Care Coalitions, Tier
Response, and Disaster Medical Coordination
Michael Clark, MD
Jason Liu, MD, MPH
Medical Advisors - Wisconsin Hospital Emergency
Preparedness Program
Outline
• WHEPP Background
• Healthcare Coalition Concept
• Tier Coordination and Disaster Medical
Coordination Centers
• Role of Emergency Management
Wisconsin Hospital Emergency
Preparedness Program
• Supports hospital emergency preparedness planning and
response to mass casualty incidents or pandemic events
• Funded by the Office of the Assistant Secretary for
Preparedness and Response (ASPR) in the U.S.
Department of Health and Human Services. (DHHS)
Wisconsin Hospital Emergency
Preparedness Program (WHEPP)
• Wisconsin Department of Health Services
▫ Division of Public Health
• Office of Preparedness and Emergency Health Care
• Preparedness Section
• WHEPP
• Public Health Preparedness
• Emergency Medical Services Section
• Trauma Section
Time of Transition
• Guidance from ASPR based on recent events (e.g.
Joplin Tornado, Hurricane Sandy) now focuses
on the development of Healthcare Coalitions
• Shift from funding specific agencies/entities to
focusing on strengthening regional response and
recovery using an Healthcare Coalitions
• Moving focus toward all of healthcare sector (and
not just hospitals)
6
Wisconsin Gaps
• Coordinated health plans for large scale disasters
• Formal regional medical coordination structure
• Regional system for “off-loading” and “onloading” patients in mass-casualty incidents
• Established indicators for crisis standards of care
when resources are exhausted and systems are
overwhelmed
• Evacuation and patient tracking capability
7
Health Emergency Priorities
• Improved system for medical surge
• Patient transport and evacuation plans in disasters
• Health surveillance and information sharing
• Ability to mobilize and coordinate medical resources
• Build situational awareness of medical resources
• Improve alerting and communication coordination
• Bed availability and patient tracking
Healthcare Coalitions (HCC)
• Group of healthcare organizations, emergency
management, and public health partners that join
forces for the common goal of making their
communities safer, healthier and more resilient
• Support communities before, during and after
disasters and other health-related crises
• Development is required by ASPR as condition of
continued funding
HCC Purpose
• Coordinate how public health, healthcare
institutions, emergency management and first
responder agencies will manage their efforts to
enact a uniform and unified response to an
emergency, specifically the medical surge aspect
of an event (ESF-8)
• Does not replace day-to-day functioning of
individual agencies/organizations
Healthcare Coalitions in WI
• At state level, coordinated by Preparedness
Section in DHS
• Regions have been defined by the Department of
Health Services
• Regions are developing their own coalitions
• Initial discussions in-progress
• Goal is to have initial regional HCC’s established
with basic structure by July 1, 2015
11
Healthcare Coalition Partners
• Emergency Medical
Services
• Hospitals and Clinics
• Trauma
• Emergency Management
• Public Health
• Long Term Care
• Mental and Behavioral
Health
• Community and Faith
Based Organizations
• Volunteer Organizations
• Businesses
• Human Services
• Medical Examiners and
Coroners
• And many, many more!
Health Emergency Response Regions
• Seven Regions in state
• Determined at state level by DHS
• Based on previous WHEPP regions, which had
been developed based on patient referral patterns
• Will be RTAC regions going forward
• Public Health and Emergency Management will
participate and support region structure
13
Douglas
Health Emergency
Response Regions
Bayfield
Iron
Ashland
Vilas
Washburn
Florence
Sawyer
Burnett
Oneida
Price
Polk
Barron
Forest
Rusk
Marinette
Lincoln
Langlade
Taylor
St. Croix
Chippewa
Pierce
Pepin
Buffalo
Menomonee
Marathon
Dunn
Clark
Eau Claire
Oconto
Oconto
Door
Shawano
Portage
Trempealeau
Waupaca
Wood
Kewaunee
Outagamie
Outagamie Brown
Jackson
Adams
Monroe
La Crosse
Juneau
Manitowoc
Winnebago
Waushara
Calumet
Green
Marquette Lake
Fond du Lac
Sheboygan
Vernon
Sauk
Richland
Columbia
Dodge
Washington
Crawford
Ozaukee
Iowa
Dane
Jefferson
Waukesha
Milwaukee
Grant
La Fayette
Green
Rock
Walworth
Racine
Kenosha
http://www.dhs.wisconsin.gov/preparedness/hospital/HERMapREV042314.pdf
14
Healthcare Coalitions
• Shift from funding specific agencies/entities for
preparedness to focusing on strengthening a
regional response and recovery system using an
Healthcare Coalitions
• Healthcare coalitions represent a shift from
WHAT we need to do to respond to HOW do we
respond
15
Healthcare Coalitions
• Bring healthcare, public health and emergency
management together with addition of other
response partners to manage threats to the
community
▫ Allows for important networking to develop the
relationships to facilitate efficient responses
• Will serve to address current gaps and priorities
Key Components of HCC
•
•
•
•
•
Regional Board of Directors*
Regional HCC coordinator*
Regional Trauma coordinator*
HCC Medical Advisor*
Medical Coordination Centers
* Comprise the HCC Leadership Team
Regional Board of Directors
• Responsible for overall function of HCC
• Accountable to DHS, HCC state leadership, and HCC member
organizations
• Exact size and membership at HCC discretion
• Composition should be representative of organizations, disciplines,
and localities that form region and HCC
• Must include at least:
▫ One representative from a hospital/hospital system
▫ One representative from a public health department/organization
▫ One representative from an emergency management
department/organization
▫ One representative from emergency medical services
▫ One representative from trauma
Tiered Coordination
• ASPR and WHEPP have developed a tier response
concept
▫ Modular, bottom-up approach
▫ Consistent with Incident Command System principles
▫ Locally driven - each tier decides when to activate the
next level
▫ Area or Regional Medical Coordinating Centers only
assume coordination function when tier below requests
it (or if tier below is obviously incapacitated)
Disaster Medical Coordination
• Purpose: Help to close critical gaps in medical surge
capacity, continuity of operations, and enhance
coordination
• Components include:
▫ Collection and collation of regional health information
▫ Situation awareness
▫ Monitoring of health care system performance and
capacity
▫ Support to health care system logistic requests in
coordination with state and local agencies
Disaster Medical Coordination Centers
• Designated healthcare or healthcare- related
entity serving an area with the pre-determined
ability to support the area or coalition as a whole
• Serve as the “response” arm of the healthcare
coalition
Disaster Medical Coordination Centers
• Two levels of Disaster Medical Coordination
Centers within HCC
▫ Area Medical Coordination Centers
● Located geographically in the area of an incident
● Likely multiple area centers within a region
▫ Regional Medical Coordination Center
● Designated entity serving a Health Emergency Region’s coalition
● One per region
Regional Medical Coordination Centers
• Activities may include:
▫ Monitoring and alerting healthcare coalition
partners in an emergency
▫ Coordination of:
 Information
 Hospital beds
 Patient Movement
▫ Providing situational awareness during a disaster to
all response partners
▫ Providing clinical consultation and coordination
Area Medical
Coordinating Center
Regional Medical
Coordinating Center
Hospital X
Local
Hospital A
Local
Hospital B
Local
Hospital C
Hospital Y
Hospital Z
Incident/
Incident
Command
= information
flow
= patient flow
Alternate
Care Site 1
Alternate
Care Site 2
23
RMCC Pilot Projects
• WHEPP is currently finding two pilots on RMCC
development: Rural and Urban
• Medical Directors for each pilot serve as WHEPP
Medical Advisors
▫ Rural: Michael Clark, MD - Ministry Health Care/Ministry St. Clare’s
Hospital/Ministry Spirit Medical Transportation
▫ Urban: Jason Liu, MD - Medical College of WI/Froedtert Hospital/Childrens
Hospital of WI/Milwaukee County EMS
Objectives of Pilot Project
• Development and testing of policies/procedures for tiered disaster
coordination
▫ Outline for a database of bed capacity and medical capabilities
▫ Disaster/special incident medical consultation expert panel
▫ Information collection/situational awareness indicators
▫ Alerting and notification processes
• Assistance/technical consultation to DHS and WHEPP in on-going
preparedness projects
• Assistance/technical consultation to the Department of Health
Services (DHS) and the Wisconsin Hospital Emergency Preparedness
Program (WHEPP) Leadership as needed
26
How does HCC participation benefit
Emergency Management?
• Gateway to ESF-8 partners involved in emergency/special
incident
▫ Able to reach all receiving hospitals and other coalition partners more
efficiently
▫ Facilitate communication on resources needed to support ESF-8
▫ Allows Emergency Management to have information to better coordinate
distribution and prioritization of resources
▫ Healthcare sector able to collectively work with government and private
partners
• Provides enhanced resources
▫ Knowledge resources – clinicians/providers, HCC Medical Advisor,
regional experts, etc.
▫ Physical resources –equipment, supplies, medications, bed space, etc.
27
How does HCC participation benefit
Emergency Management?
• Streamlined information flow
▫
▫
▫
▫
Surveillance/intelligence
Treatment recommendations
Situational awareness/updates
Public and media information
• Translation of recommendations into treatment delivery
▫ Receive information and translate into care actions
▫ Ability to reach multi-disciplinary healthcare providers across region
Potential Roles of an Emergency
Management in HCCs
• Planning
▫
▫
▫
▫
▫
Provide emergency management/regulatory perspective
Assist with HCC area and regional plan development
Participation in training/education and exercises
Assist with distribution and adoption of planning
Core knowledge of area/regional hazards
• Response
▫ Legal authorities in regards to response and declaration of
emergency
▫ Personnel and equipment to support of HCC partners
▫ Scare resource access
▫ Established public communication and outreach tools
Potential Roles of an Emergency
Management in HCCs
• Process Improvement
▫ Multi-agency after action review and process improvement
support
▫ Outreach and Training
Additional Resources & Documents
• http://www.dhs.wisconsin.gov/preparedness/ho
spital/