Download Associate Professor Pengfei Guo

Dr. Pengfei Guo is currently an associate professor of Department of Logistics and Maritime Studies
(LMS), the Hong Kong Polytechnic Univ. He obtained his PHD on business administration from Duke
Univ. in 2007. Before that, he got his B.Eng. degree from Xi’an Jiaotong Univ. and M.S. degree from
Shanghai Jiaotong Univ. He joined PolyU in 2007 and published 23 papers within nine years in PolyU,
among which, nine of them belong to the UT-Dallas journal publication. He is currently serving as an
associate head for research and the DRC chair of LMS of PolyU. His research interests are mainly on
studying customer strategic queueing behavior and the design and control of service systems in
healthcare, security checking, and sharing economy.