Download Chapter 4

Leading Change and Innovation
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Leadership In Organizations
4-1
After studying this chapter, you should be
able to:
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Understand the different reasons for resisting
change.
Understand the psychological processes
involved in making major changes.
Understand how to develop an appealing
vision for the organization.
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Leadership In Organizations
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Understand how to implement a major change
in an organization.
Understand the characteristics of a learning
organization.
Understand how leaders can increase learning
and innovation in organizations.
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Leadership In Organizations
4-3
Understand the different reasons
for resisting change
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Leadership In Organizations
4-4
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No clear justification for change
Feasibility of proposed change
Unsuccessful earlier change efforts
Lacking self-confidence
Tangible cost/benefit
Individual loss
Inconsistency with individual values
Lack of trust
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Leadership In Organizations
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Understand the psychological
processes involved in making
major changes
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Leadership In Organizations
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
Unfreeze
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Change
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Refreeze
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Leadership In Organizations
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Denial
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Anger
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Mourning
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Adaption
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Leadership In Organizations
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General Self-Confidence
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“Inoculation” hypothesis
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Less resilience hypothesis
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Leadership In Organizations
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Understand how to develop an
appealing vision for the
organization
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Leadership In Organizations
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Qualities of an effective vision
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Simple and idealistic
Appeals to values
Emphasizes future objective
Challenging
Realistic
Addresses what is important
Focused but not confining
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Mission Statement
Value Statement
Slogans
Strategic Objectives
Project Objectives
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Key stakeholders
Shared values and ideals
Strategic objectives with wide appeal
Relevant elements in the old ideology
Link vision to core competencies
Continually assess and refine the vision
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Understand how to implement a
major change in an organization
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Leadership In Organizations
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Determine what to change
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Systems Dynamics
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Responsibility
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Pace and Sequencing
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Leadership In Organizations
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Create urgency
Communicate vision
Identify supporters and opponents
Build coalition
Use change agents
Make symbolic changes
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Prepare people for change
Deal with stress
Provide early successes
Monitor progress
Communicate progress
Demonstrate optimism
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Leadership In Organizations
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Understand the characteristics of
a learning organization
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Leadership In Organizations
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Internal creation
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External acquisition
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Knowledge Diffusion
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Learning Organizations
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Leadership In Organizations
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Understand how leaders can
increase learning and innovation
in organizations
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Leadership In Organizations
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Appreciation
Learning at various levels
Mental models
Leverage learning
Knowledge sharing
Innovation goals
Reward entrepreneurial behavior
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