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SSM Health at Work - Employee Health Clinic in St. Louis Frequently Asked Questions: Q. When will the clinic open? A. The onsite employee health clinic is scheduled to open on Friday, Dec. 4. Q. Where is the clinic located? A. The onsite employee health clinic will be located on the ground floor at 10176 Corporate Square Dr. on the Corporate Lake campus in St. Louis. Q. Which employees are eligible to use the clinic? A. All SSM Health employees (full-time, part-time and PRN). Q. Are family members of employees eligible to use the clinic? A. No, not at this time. Q. Do I need to be covered under an SSM Health medical plan to use the clinic? A. No. All employees are eligible to use this clinic, regardless of medical plan coverage. Q. Is there a fee to use the clinic? A. Yes. There will be a $10 fee (credit card only) per visit. Insurance is not required, and co-payments will not apply. Q. What are the clinic hours? A. The clinic will be open Monday through Friday, 7:30 a.m. – 4 p.m. Q. Will I see a physician when I visit the clinic? A. No. The clinic will be staffed by a nurse practitioner, who is supervised by a physician. Q. What illnesses, injuries and conditions will the clinic treat? A. The clinic can be used to treat: • Illness, aches and pains: Seasonal allergies; asthma; bladder and UTI infections; sinus infections; sore and strep throat; cold and cough; upper respiratory infections; fever and flu; nausea and vomiting; headaches and migraines; aches and pains; minor back pain; eye infections and sties; earache, ear infection and ear wax removal; • Minor injuries: minor burns, corneal (eye) abrasions, minor cut and wound closure with skin adhesive, tetanus vaccines for injuries; • Skin conditions: Mouth and cold sores, rashes, ringworms, skin infection and irritations, and tick and insect bites and stings. Q. Will the clinic offer any preventive services? A. Yes. The clinic will offer the following preventive services: flu vaccines; blood pressure screening; diabetes and cholesterol screenings and educational resources; and overall health screening and health risk assessments. Q. Will the clinic offer imaging services? A. No, the clinic will not offer imaging services. If an employee requires imaging, they will be referred to the nearest SSM Health hospital or urgent care. Q. Will I need an appointment to visit the clinic? A. No. An appointment is not required; walk-ins will be welcome. Or, beginning Dec. 4, you will be able to schedule an appointment by: • visiting ssmhealthatwork.com and clicking on the “For SSM Health Employees” tab; • clicking the “SSM Health at Work” grey button on the right-hand column of your intranet homepage; or • calling 989-3200. Q. Will SSM Health at Work be opening additional employee health clinics in other regions? A. We are piloting the onsite clinic in St. Louis and will be exploring opportunities to add more onsite health clinics in our other regions. We will keep you updated with additional information as it develops. Q. Should I visit the onsite health clinic instead of seeing my primary care physician? A. No. The clinic is not designed to replace regular visits with a primary care physician for disease management or to treat chronic conditions. It is intended to provide another affordable and convenient option for employees to access care when and where they need it. The clinic provider on staff will refer employees with more complex issues and conditions to their primary care physician. Q. Should I use the clinic for work-related injuries or if I’m injured while at work? A. No. Please contact your workers’ compensation coordinator at 314-908-0043 for any work-related injuries. For emergent or life threatening injuries, please go to the nearest emergency room, and then notify your workers’ compensation coordinator. Q. What other amenities will the clinic offer? A. As an added benefit, the facility will offer a complimentary gym with 24/7 employee ID badge access that individuals can use to meet their personal health goals. There will also be a licensed massage therapist on site, with services available for an additional cost. Q. Can I use the clinic during a scheduled shift? A: Yes. You can use the clinic during a scheduled shift; however, you will need to clock out or use your unpaid lunch period. You should also make arrangements with your supervisor to cover your shift.