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May 2006
(To Hospital Chief Executive Officers and other Pharmacy Stakeholders)
Management Leadership Crisis in Hospital Pharmacy
The Canadian Society of Hospital Pharmacists strongly supports the principle of appointing pharmacists
to lead hospital pharmacy services in Canadian healthcare institutions.
Hospital pharmacy, like many other disciplines, is facing an impending crisis in the availability of
management leadership manpower. In this environment, it is not surprising that alternative management
structures for pharmacy departments have been considered and adopted in some organizations.
Despite this impending crisis, consensus is that the profession of pharmacy needs management leaders
and strong managers in every area and at every level of pharmacy practice.1 Pharmacists are the best
equipped personnel to lead pharmacies and direct the medication-use systems in hospitals.
The pharmacy department in hospitals is unique in that its responsibilities range from individualized,
bedside patient care to the oversight, design, and management of the entire medication-use process. In
addition to this broad scope, the quality of pharmacy services has tremendous therapeutic, safety and cost
impacts to the organization.2,3,4
The advances in new drug therapy, drug delivery systems, and models of direct pharmacist-to-patient care
have introduced a very high level of complexity into the provision of pharmacy services. True
responsibility for this complex process requires a professional who is knowledgeable about the
pharmaceutical supply chain, drug delivery automation technology, applied therapeutics, human resource
management, expense management, and the unique art of direct pharmacist-to-patient care.
There are a number of distinct reasons why a pharmacist should lead hospital pharmacy services, as
identified by the Canadian Society of Hospital Pharmacists in its position statement entitled The Role of
the Pharmacist as Head of Hospital Pharmacy Services.5 The reasons are as follows:
1. The complexity of the medication use system necessitates a comprehensive and specialized
knowledge base.
2. Pharmacists are best suited to have the knowledge, skills, and abilities required of a head of hospital
pharmacy services.
3. Several provincial regulatory bodies in Canada specify that the head of hospital pharmacy services
must be a pharmacist.
4. National and international professional practice guidelines recommend that heads of hospital
pharmacy services be pharmacists.
5. Pharmacists are needed in management roles for leadership and advancement of the profession of
pharmacy.
To deal with the crisis in hospital pharmacy management, pharmacy professionals and hospitals must
work together to find ways to encourage pharmacy practitioners to seek leadership and managerial
positions. As a part of a formalized succession planning process, opportunities must be provided for
pharmacists who are identified as potential leaders to acquire the education and training they need.
CSHP is committed to working together with key stakeholders in the development of new management
leaders for hospital pharmacy practice.
If you require more information on this issue or any other hospital pharmacy matter, please contact Dr.
Myrella Roy, Executive Director, CSHP, at 613-736-9733, ext 225, or [email protected].
Sincerely,
Emily Lap Sum Musing, R.Ph., B.Sc.Phm., M.H.Sc., ACPR, FCSHP, CHE
President
Encl. (2)
____________________
1.
MacKinnon NJ, Clark S, McCaffrey KJ. Storm clouds on the horizon: the future of hospital pharmacy
management. Can J Hosp Pharm 2005;58:261-2.
2.
Bond CA, Raehl C, Franke T. Clinical pharmacy services, pharmacist staffing, and drug costs in United States
hospitals. Pharmacotherapy 1999;19(12):1354-62.
3.
Bond CA, Raehl C, Pitterle ME, Franke T. Health care professional staffing, hospital characteristics, and hospital
mortality rates. Pharmacotherapy 1999;19(2):130-8.
4.
Bond CA, Raehl R, Franke T. Clinical pharmacy services and hospital mortality rates. Pharmacotherapy
1999;19(5):556-64.
5.
Canadian Society of Hospital Pharmacists. The role of the pharmacist as head of hospital pharmacy services. Can
J Hosp Pharm 2005;58:299-303.