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7/2/2014 Study assumptions “Powerful and Emotional” Pictures in Television News: Effects on Viewer Comprehension and Political Evaluation Erik Bucy College of Media and Communication Texas Tech University • Humans neurologically wired for visual processing • Leadership has a large nonverbal component – Dominant form of learning – Effective leaders have an ‘attention binding’ quality – In the full motion video era, character traits are visually manifested Jacob Groshek College of Communication Boston University • HDTV, YouTube… • Presented to the American Association of Public Opinion Research Anaheim, CA Visuals contribute to political learning, knowledge – Readily encoded and easily retrieved from memory • Visual knowledge, visual primacy May 18, 2014 Visual-verbal competition • Expressive leader displays within newscasts evoke a range of affective and evaluative responses – Both favorable and unfavorable – Affecting viewer perceptions and attitudes • Whether the leader’s voice is heard or overlaid with a reporter’s narration Remoteness of verbals • Text (and speech) is experientially remote – • Requires mastery of an abstract symbol system (alphabet, language) But, when there’s a contest between visuals and verbals – You almost always find better memory for the visuals • Distinction between sound and image bites – Both present in newscasts 1 7/2/2014 Visual primacy • Visual primacy occurs when there are mismatches between the visuals and verbals Image handling • – Viewers more likely to remember the images – Also known as ‘audiovisual redundancy’ – “You guys in television-land haven’t figured it out yet, have you? When the pictures are powerful and emotional, they override if not completely drown out the sound. Lesley, I mean it, nobody heard you.” • Famous CBS news report by Lesley Stahl – Oct. 1984: Reagan reeleciton campaign against Walter Mondale – Critical voiceover, but positive images • White House calls to thank Stahl for her report Audiovisual redundancy • Degree of informational or semantic correspondence between the audio and visual track of news – High correspondence • Visuals and verbals mutually reinforcing, an “exact match” – Low correspondence • Visuals suggestive of the words spoken, a “close match” – Conflicting • Visuals contradictory or completely unrelated to words spoken Dick Darman to Lesley Stahl after airing of a ‘critical’ report about the Reagan team’s image management strategies Deputy Chief of Staff, Reagan White House, 1984 • Image handlers, campaign mgrs – Operate under the assumption that visuals are important Audiovisual redundancy • As A/V redundancy increases, amount of cognitive capacity required to process a message decreases – Viewers seem to treat the audio and video presentation as a single source – Memory and understanding improve • Recognition memory, free recall, story comprehension 2 7/2/2014 Audiovisual redundancy Research expectations • Consistent with visual primacy, we expect that: • With low redundancy, message treated as two separate info streams – Recognition memory will be worse for the A/V condition, better for audio, transcriptonly – Emotional and evaluative selfreports: most favorable in the video only condition – Competition for attention ensues • Memory for verbals suffers as a result • Story comprehension should be lower – Processing of audio is resource intensive compared to visuals • Important to understand cognitive processing as a limited capacity operation • Findings Study design • ‘Channel study’ design • 4-group between subjects experiment – – – – Full audio-video Video only Audio only Transcript only (control) • Participants – N = 242 college students in comm’s courses • 73.1% females; avg. age 22 • 53.5% Repub, 20.4% Dem, 26.1% Ind (distributed equally across genders) • Received extra credit for participating • Online experiment – Pre-/post-test design – Each subject saw one version of the Stahl story • Outcome measures – Leader evaluations • Trait measures – Emotional and evaluative self reports – Knowledge gain – Comprehension • Additionally, focus groups were run – Stahl report was shown, nonleading questions asked about what stood out followed by the A/V condition and then audio only and transcript Comprehension Coding • Followed Robinson & Levy’s (1986) approach in The Main Source • Question asks R’s – What’s the main point of the story? • • • • 0-8 scale 5 = they understood/articulated the main point 1-4 = individual facts about the story 6-8 = main point + individual facts • Coding examples: – – – 1 = This story is about highlighting Ronald Reagan's successful career while in and out of the White House. 5 = I think this story is about how Reagan was a president…seen in a very good light in the public eye, with a lot of help from the media. 7 = this story is about how Mr Reagan is using the media – the aim to using television is to erase the president's negative influence. • • • the aides often using the helicopter engines to avoid bad questions. the president sometimes using skills to answer the question, such as focusing from the details of an unpopular issue, to a popular subject. there's a lot of evidence that the American people don't care if Mr Reagan makes mistakes 3 7/2/2014 Story Comprehension Findings (“main point” plus) Recognition memory (knowledge index) F (242, 3) = 14.01, p < .000 F (238, 3) = 23.8, p < .000 4 3.5 Comprehension 3 2.5 2 1.5 1 0.5 0 Video Only Full A/V Audio Only Transcript (range = 0-11) Findings Findings Reagan thermometer scale Trait evaluations (pre/post-test) Reagan credibility Reagan trustworthy F(238,3)=3.51, p=.016 F(238,3)=3.45, p=.017 4 7/2/2014 Findings Findings Trait evaluations Viewer enthusiasm towards Reagan Reagan compassionate Reagan informed Interested Bored F(238,3)=2.97, p=.032 F(238,3)=3.43, p=.018 F(238,3)=3.05, p=.029 F(238,3)=4.79, p=.003 Findings Findings Viewer enthusiasm towards Reagan Viewer reactions to news report (The story makes me feel…) Enthusiastic Confident In the know Skeptical F(238,3)=.582, n.s. F(238,3)=.806, n.s. F(238,3)=3.73, p=.012 F(238,3)=2.85, p=.038 5 7/2/2014 • • Findings Findings Focus group comments Focus group comments “I paid more attention to the images on the screen than I did what she was saying. He’s always smiling; images were strong that Reagan was a good guy.” - Danielson • On the other hand, some viewers were skeptical of Reagan’s portrayal • didn’t even take questions, instead he just gave some dumb, witty comment and brushed it off. And running around with his shirt off at the beach--to me it’s just ridiculous. He uses his charm to avoid answering questions. Did you see the amount of American flags in that? They made him look good. Republicans would love him… he is really charming and full of personality and life.” - Malat “It made him look good…it’s because he has a good personality. They showed Reagan avoiding questions but he did it in a joking way… he laughed it off as no big deal. That gave me the feeling that it was no big deal as well. If he would have acted nervous, it would have mad me think something was up.” - Dubin Preliminary conclusions • Viewers clearly regard full A/V as informative and credible • – respond positively to it • The transcript-only condition resulted in the most criticism – Much more so than audio only – Professional voiceover of audio makes them feel clever, confident, ‘in the know’ – In print, negativity comes across loud and clearer Text only offers no nonverbal signals and makes news framing most obvious – These framing effects produce negative evaluations of Reagan – At the same time, it’s also easier to learn from text (knowledge index scores) Video only does not produce positive evaluations, as expected – Instead, it’s disorienting and confusing – Viewers want a narrative! • “[It] seemed like he was acting; he • If you take the time to read… • Suggests there are important differences between visual and verbal framing – And that, consistent with Darman’s hunch, in the nightly TV competition for viewer attention, the visual wins out Future directions • Considering redundancy as a dynamic feature of messages that varies over time – Time dependent rather than message dependent – Look at variable A/V redundancy in news coverage across elections • Other features of messages that may impact processing – Affective content: emotional tone, image intensity, quality of nonverbal display – Editing or “structural” features: pacing, visual complexity, information packaging or graphication 6 7/2/2014 Thank you. 7