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Information Systems PROF. EUGENIO TACCHINI COURSE AIMS The course covers fundamental concepts of Information Systems, with particular reference to Relational Database Management Systems (RDBMS). Some concepts related to Recommender Systems are also examined. LEARNING OUTCOMES At the end of the course, students will be able to: - Contextualize the Information System inside an organization. - Identify the various components of an Information System. - Identify business processes. - Design a relational database to satisfy the organization needs. - Perform simple queries on relational databases. - Understand and support the process of software procurement. - Understand how content-based and collaborative-filtering recommender systems work. COURSE CONTENT - Information systems: introduction to information systems. - Databases: the concept of data, information, database, DBMS. - The relational model: the concept of relation, processing of incomplete information, integrity constraints. - Designing databases: designing and modelling databases to meet the information needs of an organization. Conceptual (entity-relationship model) and logical (relational model) design, basic notions on indexing. - SQL: performing simple queries on a database. - Basic notions about data warehouses and knowledge management. - Business processes: definition and relation with functional areas. - Overview of various Information Systems: Transaction Processing Systems, Functional Areas Information Systems, Enterprise Resource Planning Systems, Customer Relationship Management Systems, Supply Chain Management Systems, Managerial Support Systems. - Software Procurement: how organizations procure software, the software acquisition process, common software development methodologies, software licensing, software delivery, compare software investments. - Recommender Systems: content-based and collaborative-filtering recommender systems. READING LIST Course slides and notes; the reference textbook for part of the course is: RAINER- R. KELLY-CASEY G. CEGIELSKI, Introduction to Information Systems, 4th edition, John Wiley & Sons, 4/2012. TEACHING METHOD Lectures, computer laboratory lessons and a presentation by people working in the industry. ASSESSMENT METHOD Students will be graded on the basis of a final exam and a project work assignment.