Download Annual Report - ARC Community Services

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ARC COMMUNITY
SERVICES, INC.
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RECLAIMING WOMEN’S LIVES
BUILDING HEALTHY
FAMILIES
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Specializing in Women-Responsive Services
Since 1976, ARC Community Services, Inc. has been dedicated to helping women
reclaim their lives, gain awareness of their personal self-worth, and be empowered to make the changes necessary to improve their welfare along with that of
their children and families. ARC is a private, non-profit 501(c)(3) statewide
agency based in Madison, WI serving high risk women and their families statewide.
ARC specializes in the following service areas:
Women-specific substance use disorders treatment, including residential,
day treatment and outpatient services,
focused on the mother-child bond, for
adult women with their children and
pregnant/postpartum women and
their infants.
 Community diversion on a residential
and outpatient basis of adult women
as well as pregnant and postpartum
women from the criminal justice system while providing for community
safety.
 Diversion of adults and children from
prostitution, sexual exploitation, and ARC helps women through commuhuman trafficking.
nity-based, integrated, multidisciplinary services provided within the
family context, especially the mother-child bond, along with advocacy to promote the system-wide adoption of women-responsive approaches to improve
successful outcomes for women and their families.
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ARC has been successful in starting up and developing innovative, womenresponsive pilot and demonstration projects for high risk women based on State
and Federal Best Practices and gender-responsive strategies informed by independent evaluations.
In 2013, ARC Community Services, Inc. extended its residential services to Milwaukee, WI with an award from the Wisconsin Department of Corrections for a
13 bed residential, AODA treatment facility for women there.
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Values
The following are key values that inform our services:
Women-Responsive – Creation of an environment through site selection,
staff selection, program development, context, and material that reflects an understanding of the reality of women’s lives and is responsive to their issues.
Women-specific services address women’s specialized treatment issues/needs;
barriers to recovery and participation in programming that occur for women; are
delivered in a context that is compatible with women’s orientations and is safe
from exploitation; takes into account women’s roles, socialization and relative
status within the larger culture.
Trauma-Informed – Programming that has a commitment to awareness
and understanding of the prevalence of historical and current trauma; its impact
on women served and commitment to not re-traumatize or do further harm
through interventions, policies or procedures.
Relational – ARC draws on this model of women’s self-development, pio-
neered at the Stone Center, Wellesley College, to explain the importance of relationships in a woman’s life in the process of her recovery. It emphasizes the centrality of relationships for women, considers their role as caretakers/givers, develop women’s support networks in the community, stresses the use of positive
peer group development and women’s strengths, and addresses current relationships, especially children and family, as a means to recovery.
Family-Centered – This service approach acknowledges the influence and
importance of family, especially children, to the recovery of women; encourages
family involvement when appropriate and addresses family issues in the woman’s
treatment program.
Safety – Programming that provides for women and children’s safety by maintaining a women-responsive, child friendly treatment environment/culture/
climate that is welcoming, protective, respectful, diverse and empowering.
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ARC VOC/ED SPECIALIST
Betty Hart
Betty Hart joined ARC Community Services in April 1997 as an LTE AODA
Counselor for the ARC Center for Women and Children. She transitioned to the
residential programs in July of 1997 as the full time Vocational/Educational Specialist for the Madison Halfway House Programs. Previous to her work at ARC,
Betty graduated from UW-Oshkosh with a BS in Education, and with a Masters in
Guidance and Counseling from UW Whitewater. Her previous employment has
included work as an Elementary School Teach in Menasha, WI and work in Madison at MATC with adults striving to acquire their GED.
Betty loves teaching adults and under her guidance, the
vocational/educational program grew to include GED
preparation and literacy work for ARC residential clients who were struggling to obtain their High School
diploma and/or learn how to read. Betty is a talented
teacher who has special skills for working with an adult
learner. Her love for learning is catchy and infected
many ARC women who never dreamed of being able to
complete the GED process which had been a major obstacle in their lives until they met Betty. She has tutored and prepared hundreds of women during her tenure with ARC changes in funding, the “ARC School”
program was closed in April 2014. However, that did
not stop Betty from continuing to inspire women who
never thought they could reach the goal of either reading or getting their high
school degree. She continues to volunteer at ARC House offering her expertise and
inspiration to motivate women to try again, and in the process, help them improve
their self-esteem.
While at ARC, she started the “school graduation party program” where everyone
who completed their GED was granted a party after the graduation which included
not only ARC residents, but families of the resident. She was able to get volunteers
to participate in the party, including getting them to donate items needed for the
party. After her presentation to the Church Women United Group, she so
“infected” them with her zest for helping women “reclaim their lives”, that she was
able to add a number of volunteers to her GED tutoring and literacy work with the
ARC residents.
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CHURCH WOMEN UNITED
Audrey Hinger
Audrey Hinger first started volunteering her talents for the women at ARC as a substitute for one of the women who used to help Betty Hart, former ARC Vocational/
Educational Specialist, throw graduation parties for ARC women who got their GEDs.
She fell in love with the work and was soon coming up with new ideas to help the
women. Audrey loves reading and wanted to help the ARC women develop a love for
reading. Soon she delivered cook books to each halfway house. However, that was not
enough. Audrey soon inspired other women at Church Women United to donate money
to buy books for the ARC women to keep. Each year around Christmas, Audrey gets a
list of all the women in the halfway houses, and a list of what book they would like to
have for themselves. She has since expanded the list to include books for the women to
give to their children.
Each November, Audrey and her volunteers get a list from the three Madison halfway
house programs and set off to all the book stores to acquire the books the women want.
They carefully read each book to make sure that it is the “story” or material the woman
wanted for herself or for her children. Hours are spent in book stores pouring over
many books until the right book is found for each woman and child. The books are then
delivered to the halfway house resident for their Holiday Parties. We are so grateful to
have Audrey and her infectious spirit as she works to help our women develop the love
of reading that she has. Audrey is very adamant to add that she does not do this work
by herself. Although she is the Coordinator for the ARC Books Program, she has many
volunteers who help by financial donations, by delivering books, and book selection. In
addition to Shirley Robbins who is the President of Church Women United there are
three other women who are instrumental in making sure this project happens: Jacquelyn Rodman, Marlene Lypert, and Janell Morehead. ARC is grateful to have the support of all the Church Women United participants who work to help the ARC women
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DR. THOMAS EBERT, Ph.D.
I began consulting with ARC about 13 years ago performing various evaluations of different ARC
programs and writing Executive Summaries for the then state BSAS.
At that time I was an Associate Professor of Social Work at UW Oshkosh where I landed after I
received my freshly minted MSSW from Madison and continued onto 11 years of social work
practice in mental health and corrections. I earned my Ph.D. and began doing evaluation work
about 1997.
My work with ARC evolved into co-writing grants and conducting the evaluations for them. This
has included a series of several sub-contracts spanning several years with Northrop Grumman’s
FASD Center for Excellence (a SAMHSA contractor) which involved
implementing an evidence based model for preventing alcohol exposed pregnancies across all
ARC projects. Another major SAMHSA three year grant (from 2009 through 2011) was funded to
implement a family-centered model in ARC projects called the Recovery Oriented Family Based
Treatment (ROFBT).
Currently, I am involved in a Department of Justice grant to provide services to victims of sex
trafficking. All of the projects I have been involved with have demonstrated very positive outcomes for the Women at ARC, and stand as testimony to the great work that ARC does to
change the lives of women and families for the better.
“I am honored to be a part of the team of professionals at ARC , who from the
administrators to line staff demonstrate a profound dedication to ARC’s mission,
and who exhibit a client centered, strength’s based, strong sense of professionalism impacting the lives of so many women and families and the communities they
serve.”
FORWARD HEALTH GROUP
Forward Health Group is a health management and measurement company providing health
care institutions across the country with the software necessary to analyze data to assess patient
populations and focus quality improvements.
Forward Health Group (FHG) was founded in 2009 and has since partnered with leading health
care providers and organizations including The Guideline Advantage™, an alliance of the American Cancer Society, the American Diabetes Association and the American Heart Association.
Affiliated clinics use Forward Health Group’s Population Manager to identify and assess risk and
drive meaningful, measurable improvements in their patient populations.
In 2011, FHG consulted with ARC to develop software to assist substance abuse and mental
health agencies assess treatment effectiveness, FHG’s first foray into behavioral health. Subsequently, under a grant from the Department of Health Services, we began administering three
instruments weekly to all women in treatment: The Brief Addiction monitor, which measures risk
and protective factors for substance use, the PHQ-9, a depression scale, and the GAD-7, a
measure of anxiety. The results of the surveys are entered into the program and produce a chart
tracking the client’s improvement in these areas. Known as Concurrent Recovery Monitoring,
this is the state-of-the-art method for quality improvement. Rather than simply taking a measure at admission and discharge, this system enables the client and counselor, in their weekly
individual sessions to identify specific areas and behaviors that need to be addressed for a successful outcome and modify the treatment plan accordingly. Both the client and counselor find
this graphic representation of progress or areas where the client may be stuck to be an extraor7 dinarily helpful tool.
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“PAID TO QUIT”
A 2013 Innovators Award from WiNTiP
Funded by a grant from the Wisconsin Nicotine Treatment Integration Project (WiNTiP), the
goal of “Paid to Quit” was to get 16 women enrolled in First Breath or the tobacco Quit Line
by December 31 of 2013 and to support women trying to quit or reduce their smoking by
creating an alternative social environment during break times during the treatment day, and
to practice alternative stress relief coping techniques by paying them to do so. Participants
earned Walmart gift cards as incentives. Five dollar gift card were awarded for calling the
tobacco Quit Line, or for completing the First Breath enrollment packet. Thirty dollar incentive gift cards were awarded when participants stayed in from breaks during the treatment
day. If and when three rounds were completed there was an additional incentive of a $50
bonus card.
Once enrolled, the Health Educator and the participant created a plan of what they would do
on breaks rather than smoking. (i.e. developing a hobby to replace the smoking habit.) Supplies for those hobbies included origami, latch hook kits, cross stitch, exercise DVD’s, sugarfree candy and gum, nail polish, journals, and scrapbooking materials.
We had great success and more than doubled our goal. 32 ARC clients who were ready to
make a change in their smoking habits were motivated to call the Quit Line, twelve of whom
additionally joined First Breath in 2013 as a result of the Paid to Quit WiNTiP Grant. This surpassed our goal by 100% in both categories of partnering, fostering growth in preestablished WI smoking cessation programs. 60% of participants reported reducing smoking
by up to a ½ pack a day during their participation in the program.
Some permanent changes made at ARC Emil Street because of the Paid to Quit project, in
addition to being an Ambassador for Tobacco Integration Project team, are adding the DSM
-V 305.1 nicotine dependence diagnosis to assessment, and adding smoking cessation to
treatment plan goals as well as administering the Fagerstrom Test for Nicotine Dependence
at the time of intake. Nicotine dependence diagnoses are then reported to the Health Educator who will continue to use the system of weekly motivational interviewing techniques to
continue to discuss readiness, and plans to reduce and quit, including encouraging calls to
the Quit Line for two weeks of free Nicotine Replacement Therapy
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TREATMENT SETTINGS
Residential Treatment – five residential facilities with a total of 66 beds serves
233 women and up to 28 children and provides 24 hour care, seven days a week.
Day Treatment – served 87 women for 29 hours weekly of group and
individual services for an average of four months and allows women to remain in the
community with their families.
On-Site Childcare – for up to 44 children, birth through 5 years of age, as well as
community childcare placement, child/family therapy, parenting for the mothers and
AODA prevention services for the children.
Outpatient Treatment – served 48 women for up to 10 hours weekly of individual and group counseling for an average of 4 months.
Diversion Services – provided services for 185 women for up to 6 months.
CHILDREN
Pregnant, postpartum and parenting women are prioritized. Children can be placed
in the on-site childcare center and/or infants up to one year of age with their mothers in residential.
Services are not only women-specific, but also family-centered.
Families received the following:
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FASD Education & Interventions
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Parenting education and child development evaluation (Ages & Stages)
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Health education including smoking cessation and nutrition
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Prenatal/postpartum medical care coordination and education
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Child centered play therapy
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Child/Family Therapy
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Family counseling and education groups
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AGENCY SERVICES AVAILABLE
All services utilize Federal Best Practices Standards and Evidence-Based
Models and are Women-Responsive.
Pregnancy and Postpartum Care Coordination
Fetal Alcohol spectrum Disorders Prevention and Intervention
Parenting Enhancement
 Education (baby basics and young children)
 Individual case planning and counseling
 Parenting Group
 Mom and Me Group/Mother/Child bonding facilitation groups
 Developmental Assessments
 Child Visits
Child/Family Therapy
Child Care (licensed child care facility and Community Coordinated Child
Care)
Substance Abuse Recovery
 Pre-Entry Stabilization
 Education
 Assessment
 Treatment Planning
 Individual Counseling
 Group Counseling
 Relapse Prevention Skills & Training
 Family Education
 Continuing Care Planning
Mental Health Services:
 Trauma Healing, Group & Individual Work
 Symptom Management
 Psychiatric Evaluation
 Medication Checks
 Education
 Facilitation of Client Prescription Assistance Programs
 Domestic Violence
 Sexual Abuse
 Sexual Victimization
Cognitive Interventions & Skill Building
Women’s Health Education
Anger Management
Healthy Relationships Groups and Individual Counseling
Prostitution & Human Trafficking
Educational Opportunities (GED)
Vocational
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AGENCY SERVICES AVAILABLE
Case Management and Facilitation of Wrap-Around Meetings
 Financial
 Housing
 Medical, Mental, Dental Care
 Employment
 Legal
 Entitlements
 Criminal Friends; approval of contacts
 Transportation
 Community Monitoring
Group and Individual Leisure Time
Shared Living Responsibilities: menu planning and meal preparation
Life Skills Training
Problem Solving
Financial Recovery Skills
Criminogenic Factors
Stage Process incorporating privileges and consequences
Resident Council
“This is a great treatment place. They are very caring and
that really is necessary when you want help and in a dark or
hard time in your life. They helped me feel self-worth that I
have never felt before. I’ve never had a group of people (staff)
that was on my side before them, and I really benefitted from
this program and I thank the whole staff for working with me
and hope that other people in the future will know this and
benefit in their lives the way I know I can now. They have a
place in my heart. Thank You!”
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ARC COMMUNITY SERVICES, INC.
AGENCY REVENUE FOR YEAR ENDING JUNE 30, 2014
OTHER FUNDING $47,436
1%
CITY OF MADISON
$47,183
1%
UNITED WAY $50,771
2%
DANE COUNTY FUNDING
$835,039
23%
FEDERAL FUNDING
$439,485
12%
STATE OF WISCONSIN
FUNDING $2,235,340
61%
TOTAL FISCAL REVENUE $3,655,254
ARC COMMUNITY SERVICES, INC.
AGENCY EXPENSES FOR YEAR ENDING JUNE 30, 2014
MANAGEMENT &
GENERAL $337,367
9%
PROGRAM EXPENSESDAYTREATMENT
$1,143,725
32%
PROGRAM EXPENSESOUTPATIENT $351,996
10%
PROGRAM EXPENSESRESIDENTIAL $1,751,231
49%
TOTAL FISCAL EXPENSES $3,584,319
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FELICIA
The following story is from a former resident of ARC House. On entering the
program, Felicia described herself as a functioning alcoholic. She was a mother,
wife, had a job at the post office, and was living a middle class life. She began using crack in 2004 and her life made a turn for the worst. Before she knew it she
was no longer a wife, had given her children to a family member, was no longer
employed at the Post Office, and on her way to being homeless. She eventually
found her way to ARC House. Felicia said her first time at ARC House she had
the attitude of an “arrogant drug addict”, but when she got there a second time,
she stated she knew “I
needed the structure, stability, and a way to get
my mental health issues addressed”. “I knew I
could do this at ARC
House”.
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“In October of 2003
from my bedroom window,
I watched a man beating up a woman and dragging her out of his car.
I ran out of my home as he
was pulling off to see
if the woman was injured.
As she explained her
situation, I thought that I
could help her with
her addiction. Instead, I became addicted due to
her lacing my marijuana
with crack cocaine
without me knowing what
she had done. I
smoked my marijuana and
had an extremely intense euphoric experience.
I sat unable to talk when she asked how did I feel? I told her that I had never felt
like this and that is when she told me what she had done. Even though I instantly
enjoyed that feeling, I tried to fight it but started sneaking here and there getting
high and my addiction took off.
In 2004, I was 36 years old when my addiction began. I stopped paying my
bills neglecting everything I loved and became an all out addict. My children were
15, 13, 10 and 3 when I made a decision to send them away. I never lost custody of
my children because I had enough love for them to not let them go through what I
witnessed other people’s children were going through due to their parent’s addiction. This was a new world for me. I tried seeking out help, but to no avail.
I got involved in the criminal Justice system due to my crack cocaine addiction. One year later, I was arrested and placed on probation for writing someone else’s checks as well as theft of movable property due to my addiction. While
getting high I always knew that I was not supposed to be doing this and how and
why was I destroying my own life. I was getting beat, robbed, sexually assaulted
and I became homeless. Once I was placed on probation, I had not met with my
probation officer due to my addiction. I knew I had a warrant for my arrest for
not meeting with my agent. I was arrested and put in Dane Co Jail. I asked for
help and that is when the agent said she would put me in an inpatient treatment
and referred me to ARC House.
I did well in the program because I knew I wanted to return to the life I
once knew as well as to my belief in God that I always had. I took the ARC House
Program seriously. I looked at ARC as a treatment facility that I knew would give
me the structure and stability I needed. In addition to the treatment program and
from some of the Weekend staff. There was one
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weekend staff in particular who helped me. I saw a young African American woman
in school working and treating all 15 of us women with dignity and respect. Watching
and talking to her gave me hope and courage that I could turn my life around. From
that, point on I took Trauma and our Women Issues groups as well as AODA groups
personal and serious. I sought out the mental health doctors, medication and therapist
to help me. I started going to AA 5-6 days a week, I got a sponsor started working the
steps and principles off AA as well as becoming deeply involved in church. I dismissed
all the people I used with because they were not my friends to begin with. I stayed
away from those old places where I would indulge in drinking and getting high. I
learned at ARC that you are only as sick as your secrets and that is when I decided no
more secrets. My children were 18, 16, 13 and 6 when they returned home to me.”
Felicia described her experience at ARC House as helping her to get along with other
women, filter her thoughts, look at her underlying issues from child hood, her trauma
issues, and get her mental health issues treated. Felicia’s secret to success is continuing to do everything she learned at ARC house, including, keeping to a schedule, attending community support meetings, regular contact with her sponsor, church, counseling and building support from others doing positive things with their lives. She believes you have to take life seriously, be honest with yourself, seek outside help, and
disassociate with everyone who uses, even if it is a family member. Felicia continues to
be challenged by getting a job with her past criminal record and having enough funds
to continue her education, but she is not discouraged. Her long term goal is to get her
Masters in Social Work from Edgewood College.
Felicia Jones is now a Phi Theta Kappa, has earned college credits from the UWMadison Odyssey Project, and is one of the original participants in the Backyard Mosaic Women’s Project at St. Mark’s Lutheran Church. At Madison College she sat on
the Fall 2013 – Spring 2014 Student Advisory Board, is a member of the TRIOOS Program (for first generation college students), has made the Dean’s List four times and
carries a total GPA of 3.625. She also speaks at various community churches and
other events including to current ARC House residents, spreading the word that people can change and have a different quality of life. Her latest accomplishment, along
with 7 other student representatives, was having the opportunity to speak to Sen.
Tammy Baldwin about barriers non traditional students face in getting a higher education. Felicia has a busy, fulfilled life and has been clean and off probation for seven
years thanks to her new start at ARC House.
“There are so many things I found
helpful. The education, support, staff,
and experience. All of it helped in so
many different ways.”
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ARC CENTER FOR WOMEN & CHILDREN
ARC HEALTHY BEGINNINGS
ARC COMPREHENSIVE OUTPATIENT
SERVICES
ARC TREATMENT ALTERNATIVE PROGRAM
ARC DRUG TREATMENT COURT
ARC PROJECT CHOICES
ARC HOUSE
ARC DAYTON ST.
ARC MATERNAL & INFANT PROGRAM
ARC FOND DU LAC
ARC MILWAUKEE WOMEN’S PROGRAM
RESPECT PROJECT ON PROSTITUTION
ARC SERVICES FOR VICTIMS
OF HUMAN TRAFFICKING
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ARC Center for Women and Children
The ARC Center for Women and Children is a licensed, community-based, womenspecific, alcohol and drug abuse day treatment program. Specific services for children of the mothers served, include: on-site child care for up to fifteen children, 0
through 6 years of age; community childcare placement; child/family therapy; and
parenting for the mothers and AODA prevention services. Participants in the program receive educational and treatment services five days per week. Case management services that address stabilization needs prior to entry are provided and continuing care options are available. Services are designed to: address childcare and
other barriers women face as they attempt to access treatment; provide AODA
treatment within the family context, particularly the mother/child bond; increase
successful treatment outcomes while improving the welfare of the children who
may be in their care; address the needs of the family unit relating to those problems
associated with second generational abuse; foster healthy family functioning and
reduce out-of-home placements of young children; provide case management services to assist with the development of a stable lifestyle, including clothing, food,
shelter, and medical attention; increase successful participation in economic initiatives (W-2); and improve employability/economic self-sufficiency. Opening in 1989,
this project was originally the state demonstration project “Model Women’s AODA
Treatment Program” and part of the 1989’s ACT 339 Omnibus Drug Bill.
PROGRAM
STATISTICS
PROGRAM
OUTCOMES
During 2013, 44 women received
29 hours weekly of group and
individual services. Typical
length of stay is four months, but
some women are with us for a
year.
 CWC, based on the best practice
Relational Model of women’s self
-development, uses a wraparound model to coordinate a
single case plan with other agencies with which the woman may
be involved. During 2013 we held
149 wraparound meetings.
 Using the family-based treatment
model, staff provided services to
61 family members of women enrolled in CWC. Seventeen children were served in the on-site
therapeutic childcare.
In order to be successfully discharged
from CWC, women must be abstinent
from alcohol or other drugs for a
minimum of thirty days preceding discharge, have a safe living environment
for themselves and their children,
have no arrests while in treatment, be
employed or actively seeking employment or enrolled in school or job
training and have completed at least
60% of their treatment goals. Thirty
women were discharged, Twenty-four
completed successfully for a successful
discharge rate of 80%.
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ARC Healthy Beginnings
Opened in 1994 as a Federal demonstration project to implement an ideal treatment model for the
recovery of pregnant and postpartum women affected by chemical abuse, this program provides
women with a full-time day treatment program.
Women attend programming Monday-Friday,
8:30 AM - 2:30 PM for four months and then
move into part time aftercare program. Transportation and noon meals are provided. Children 0
through 5 are enrolled in the on-site licensed
childcare center during the period the mother is
enrolled in the treatment program. Program services are designed to encourage recovery in a supportive manner while: addressing the
mother/child bond; providing increased access to prenatal care and well child care to decrease the likelihood of birth complications; and enhancing maternal attachment and parenting support to assist in stopping the cycle of child abuse and neglect and to increase family
intactness and healthy family functioning.
Services include: women-specific day treatment AODA services for women who are pregnant or postpartum, licensed childcare provided on-site or through community childcare coordination, prenatal/postpartum care, well child care coordination, health education, parenting assistance and infant care classes that enhance the mother/child bond, case management
services that improve independent living skills including vocational/educational assistance,
mental health services that address abuse issues especially child and sexual abuse, and aftercare services on a step-down basis.
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PROGRAM
STATISTICS
During 2013, 41 women were served
with each woman receiving 29 hours
weekly of group and individual services
for an average of 4 months with continuing care available. Thirty-five of
their infants attended on-site therapeutic child care.
Women enrolled in HB attended 227
medical visits for pre-natal and postpartum care and 82 well baby checkups coordinated by our Health Educator. All twenty-eight births occurring to
enrolled mothers were healthy babies,
unaffected by alcohol or drugs.
HB uses a wraparound model to coordinate a single case plan with other
agencies with which the woman may be
involved. During 2013 we held 157
wraparound meetings.
PROGRAM
OUTCOMES
In order to be successfully discharged from
HB, women must be abstinent from alcohol or
other drugs for a minimum of thirty days preceding discharge, have a safe living environment for themselves and their children, have
no arrests while in treatment, be employed or
actively seeking employment or enrolled in
school or job training and maintaining regular
contact with people supportive to their recovery. Eighteen of twenty-seven women were
successfully discharged for a successful discharge rate of 67%.
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ARC Comprehensive Outpatient Services for Women and
Their Families
This project was awarded in January of 2012 as one of six projects funded statewide by
the Department of Health Services as a Statewide Urban/Rural Women’s Alcohol and
Other Drug Abuse Treatment. This project provides comprehensive assessment services,
case management, transitional housing, integrated AODA and trauma programs, intensive outpatient services and increased treatment flexibility to improve the success of
women and their families in their ability to achieve healthy, intact family functioning
and to recover successfully from their substance abuse problems. A Child and Family
Therapist is a member of the on-site therapeutic childcare team that screens for and refers children with developmental delays in
addition to providing therapy services.
PROGRAM
STATISTICS

During 2013, 227 women were
assessed for treatment for all
three projects.

Forty-eight were enrolled in the
outpatient service and women receive up to ten hours a week of
counseling and are with us for
approximately four months.

Women obtained safe housing at
our Maternal Infant Program for
566 bed days.

We provided 16,200 cab rides and
bus tickets to enable women to
attend treatment and medical appointments.

COS uses a wraparound model to
coordinate a single case plan with
other agencies with which the
woman may be involved. During
2013 we held a total of 287 wraparound meetings.
PROGRAM
OUTCOMES
In order to be successfully discharged
from COS, women must be abstinent
from alcohol or other drugs for a minimum of thirty days preceding discharge, have a safe living environment
for themselves and their children, have
no arrests while in treatment, be employed or actively seeking employment
or enrolled in school or job training
and maintaining regular contact with
people supportive to their recovery.
Twenty six women of thirty-were successfully discharged for a successful
completion rate of 86.6%.
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ARC TREATMENT ALTERNATIVE PROGRAM
Provides case management services for female substance abusing offenders enrolled in
the Dane County Treatment Alternatives Program (TAP) administered by the Dane
County Human Services Department since 1989. The TAP project provides for the diversion of drug dependent individuals from the criminal justice system, especially the
Dane County Jail, and Probation & Parole through the provision of intensive case management and community-based AODA treatment services.


PROGRAM
STATISTICS
30 women were served in 2013
20 were discharged, 9 successfully
“Having a women
only based treatment center is THE
smartest thing for
our treatment.”
PROGRAM
OUTCOMES
Participants must have completed primary
substance abuse treatment, have maintained 60 consecutive days without alcohol or drug use prior to graduation, completed the cognitive interventions group,
maintained compliance with all case management reporting requirements, made
progress in meeting case plan goals, including actively seeking or obtaining legitimate employments, pursuing educational goals, remaining arrest-free, and
obtaining safe and affordable housing.
Successful completion rate of 66.7%
ARC Drug Treatment Court Program
This project provides women-specific case management services for women enrolled in
Dane County Drug Treatment Court, under a grant from the U.S. Department of Justice.
This program consists of a coordinated effort intended to interrupt female offenders
criminality by coordinating criminal justice
PROGRAM
and addiction interventions in order to proOUTCOMES
Participants must have completed primary
vide a diversion program for women with
substance abuse treatment, have mainAODA issues who would otherwise be jailed
tained
60 consecutive days without alcoin the overcrowded criminal justice system.
hol or drug use prior to graduation, comThis program is administered by Dane
pleted the cognitive interventions group,
County Human Services Department. While maintained compliance with all case manTAP and DTC have different admission, reagement reporting requirements, made
porting and court appearance requirements, progress in meeting case plan goals, including actively seeking or obtaining lethey have identical criteria for success.


PROGRAM
STATISTICS
34 women served in 2013
22 were discharged, 17 successfully
gitimate employments, pursuing educational goals, remaining arrest-free, and
obtaining safe and affordable housing.
Successful completion rate of 92.3%
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ARC FASD PROGRAMS
ARC Community Services was awarded two subcontracts from Northrop Grumman for Fetal Alcohol Syndrome. The first (Your CHOICE Program) was to do a
prevention intervention for women who were at risk of an alcohol exposed pregnancy and in ARC outpatient programs. The second award (Screening and Modification to Treatment) was to doing screening of all residential clients to determine
if they were on the FASD spectrum and needed modification to their treatment to
be able to successfully complete their treatment program.
The CHOICE Program was awarded in September 2012 and implementation began in January 2013. The Screening and Modification to Treatment Program
(SMT) was initiated in January 2013 with training of all staff. However, just as
both programs were getting started, the subcontracts were terminated after their
“Base Year” in April 2013 when the Substance Abuse and Mental Health Services
Administration (SAMHSA) reduced the original funding for the FASD projects
from $11,000,000 to $1,000,000.
The ARC programs continue to utilize the information and tools developed as part
of program service delivery.
SMT SCREENING TOOL
YOUR CHOICE WORKBOOK
“It’s not cool, and it’s not good, and learning
about it because I didn’t know what I was doing. I had not heard of FASD, I thought you
had to be drinking gallons to get really exposed. It was really enlightening to know the
things I could have done and scary to think
about. At the same time, it teaches me for the
next time.
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ARC House
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ARC House served 52
women in fiscal year
2013 with a 77%
successful completion
rate.
In 2009, the national success rate
for females in
residential is 47%
 Wisconsin’s rate is
52% for females

ARC House is the original project and flagship of the agency, and
has been in continuous operation since 1976. ARC House is a 15
bed State certified Medically Monitored AODA Treatment Facility
for women who are referred by the Wisconsin State Department of
Corrections. These women have substance use disorders and are
at a high risk of reoffending. The typical stay is 4 months with a 6
month follow up in the Aftercare group. ARC House is licensed
both as a community based residential facility under DHS 83 and a
treatment facility under HSF 75. All clients receive women specific
program services which address substance use disorders, criminality, trauma which includes physical and sexual abuse, unhealthy or
abusive relationships, physical and mental health problems, anger/
stress management, employment and money management, living
skills, child custody and mother and child unification issues. This is
delivered through individual and group sessions with treatment
staff. ARC House is staffed 24 hours a day and consist of a Program Manager, Substance Use Counselor, Social Worker, AODA
Case Manager and Support Staff.
ARC Dayton
ARC Dayton served 61
women in fiscal year
2013 with a 73%
successful completion
rate.
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“I just wanted to say
that I honestly feel
like this program
probably saved my
life. I really felt like
staff truly cared and
believed in me and I
would just like to say
thank you to all of
them.”
ARC Dayton is a 12-bed residential facility for female correctional
clients. ARC Dayton, which began in 1990 as a minimum-security
residential facility for women, has evolved to serve women under
supervision of the Wisconsin Department of Corrections who are
referred as an alternative to revocation of community supervision
or who are referred upon re-entry from prison. In addition to the
eight beds under contract with the Wisconsin Department of Corrections, ARC contracts to provide four beds to the Federal Bureau
of Prisons for women reentering the community from federal
prison or women who are under the supervision of the U.S. Probation and Pretrial Office as well as a drug aftercare program. ARC
Dayton is a licensed community-based residential facility. This
facility’s primary purpose is to provide a gradual transitional living
situation for women offenders as a bridge from institutional living
to parole status in the community. ARC Dayton provides womenspecific program services addressing cognitive interventions, unhealthy or abusive relationships, health problems, employment
and money management needs, alternative leisure time use, reunification with children after incarceration and parenting education, and substance use disorder education. Women participate
in group counseling as well as individual treatment planning and
case management. ARC Dayton has a full-time staff consisting of
a Program Manager, a Social Worker, and two Case Mangers, including one with Substance Use Disorder specialty.
ARC Maternal & Infant Program
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ARC Maternal & Infant
Program served 50
women and 25 infants
in 2013.
13 healthy infants
were born in 2013.
A licensed, community based residential facility for 8 adult pregnant/post partum women and their infants. Since 1993, MIP has
provided parenting education, intensive case management as
well as substance use disorders treatment for women offenders.
MIP was designed to enhance the mother/child bond in a safe,
supportive, and stimulating environment. MIP recognizes the importance of the early mother/child relationship for the long term
recovery of the offender while also helping to address the patterns of intergenerational criminal involvement with the children.
The MIP program is six months long, ideally starting in the
woman’s last trimester of pregnancy through the first 3 months
after birth. Women who have already delivered may still benefit
from the program if their infant is less than one year of age on
the date of entry into the program. MIP also has 4 beds to provide residential services to women participating in one of ARC’s
licensed substance use disorder programs - day treatment, intensive outpatient program, the Dane County Drug Treatment Court
or the RESPECT project for women involved in prostitutional behaviors. MIP’s staff includes the program manager, parenting
specialist, social worker, and AODA case manager.
ARC Fond du Lac
ARC Fond du Lac served
63 women in fiscal year
2013, with a 81% successful
completion rate.
In Consumer Surveys
filled out at program
completion, 100% of
clients stated that if
someone they knew
were referred, they
would encourage her to
enter this program and
80% of clients stated
that they were
“extremely satisfied”
with their life at completion of this program.
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ARC Fond du Lac is a 14-bed residential facility for female correctional clients under supervision by the Wisconsin Department of
Corrections. ARC Fond du Lac specializes in serving women referred as an alternative to revocation. Almost all women served
by ARC Fond du Lac have a substance use disorder. The program, like all ARC Projects, is designed in response to special
needs of the female offender so as to empower women to make
responsible life choices. In addition, it incorporates the residential elements of a structured living situation with accountability
measures; case management emphasis with related phase system
of increasing privileges; cognitive behavioral skills building program; and a community-based program to provide for the development of a strong community support system for each woman
and her family. ARC Fond du Lac provides women-specific program services addressing each woman’s individual needs, including cognitive restructuring, unhealthy and abusive relationships,
referrals for mental and physical health needs, employment and
budgeting counseling, healthy leisure time activities, parenting
education, substance abuse disorder counseling and relapse prevention, trauma and abuse education, and anger management.
ARC Fond du Lac has 5 full time staff consisting of a Program
Manager, AODA Counselor, Vocational Case Manager, Family and
Relationship Counselor, and an Overnight Counselor.
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ARC Milwaukee Women’s Program
In 2013, the Wisconsin Department of
Corrections awarded ARC a grant to run a
13-bed residential AODA treatment facility in Milwaukee for women. ARC spent
2013 finding a site, renovating the facility, developing partnerships with other
providers in Milwaukee, refining the program, obtaining city zoning approval and
preparing for state licensure as a community-based-residential facility.
ARC Milwaukee Women’s Program admitted the first residents in May 2014.
The ARC Milwaukee Women’s Program facility is a renovated three-story duplex in the Walker’s Square neighborhood.
ARC Milwaukee Women’s Program serves women who are 18 years of age or
older; under supervision of the Wisconsin Department of Corrections; who
have a substance use disorder and who need residential level care. The program length is three to six months. Successful discharge is contingent upon
a resident achieving treatment plan goals. The program is staffed with a full
-time Program Manager, AODA Counselor, Social Worker, Case Manager,
and Overnight Counselor, as well as part-time weekend counselors.
Program services include: AODA assessment; AODA groups (Intensive Treatment; Symptom Management, Stages of Change, Relapse Prevention and
Weekend Plan); Individual AODA Counseling; Cognitive Interventions; Family
and Relationships; Parenting; Child Visit Program; Trauma Education; Anger
Management; Basic Living Skills; Case Management (includes housing, vocational, budgeting, health, independent living skills); Recreation; Community
Referrals (including for physical or sexual assault and domestic violence);
and Continuing Care Group. The program uses a stage process under which
residents earn increasing privileges as they satisfy program requirements
and individualized treatment plan goals.
“I just would like to let you know how much I appreciate your program. I will forever be indebted to it for the many things I’ve learned. I
am grateful to ARC for giving me my life back!”
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RESPECT
RESPECT addresses local prostitution in the City of Madison and Dane County by providing diversion services on an outpatient basis including outreach, counseling, intensive case management, crisis intervention, advocacy, peer support, transitional housing and referrals to vital services to victims of sexual exploitation and prostitution
since 1981. RESPECT also emphasizes prevention and early intervention by encouraging community self-referrals. RESPECT is designed to do the outreach necessary to
access this difficult to reach population, offer viable alternatives and move them into
essential community services. A peer advisory group of formerly prostituted women
assists with program design and functions as an advanced program activity. All activities focus on building self-care, awareness, empowerment and pride in accomplishments by offering viable alternatives to prostitution in order to
RESPECT CORE VALUES
build healthier lives. RESPECT facilitates a Coordinated Community  Providing diverse and safe, nonjudgmental, accessible services are fundaResponse (CCR) addressing commental to social change regardless of race,
mercial sexual exploitation of chilgender, age, sexual identification or relidren. RESPECT has developed an
intensive trauma-informed, victimgious beliefs.
centered peer support model that
promotes safety and successful
 It is a basic human right to live free of sexutilization of community resources
ual violence.
through a multi-faceted response
to their needs through intensive
 Collaborations are crucial for alliance buildcase management.
ing. Social change does not occur in isolaSince the 1990’s RESPECT has been
a member of the Coalition Against

Trafficking in Women, a United
Nation’s non-governmental organization that has led the effort
to end sex trafficking. In 1998,
CATW identified RESPECT, along

with groups in Minneapolis, Chicago, San Francisco and Portland,
as U.S. groups that truly work to
help women out of prostitution
and create sustainable alternatives

to prostitution in women’s lives.
OUTCOMES
RESPECT consistently exceeds
its target goal of 60% of all
participants who successfully
completing case plan goals &
objectives.
In 2013, RESPECT served 113
individuals.
tion.
RESPECT is driven by survivor’s voices.
Survivors and all those affected by sexual
violence deserve compassionate services,
dignity, privacy and respect.
Sexual violence is based in oppressive
power relations based on gender and economic inequality. We promote social and
economic justice.
We believe in the power of advocacy, education, prevention, and driving public policy as agents of social change.
“I never really knew
what it was like to have people so involved & care so
much about my well being &
getting better. It’s amazing
& I will be forever grateful. I
truly feel blessed!”
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COMPREHENSIVE CASE MANAGEMENT SERVICES TO
DOMESTIC VICTIMS OF HUMAN TRAFFICKING
This project, funded by the United States Department of Justice, Office of Victims of crime
began in 2011, builds on Project RESPECT and is designed to identify local domestic victims of all forms of human trafficking and direct them into services, through intensive
case management services, in Madison and surrounding areas; provide training and technical assistance regarding specific individuals and investigations to law enforcement; as
well as build coordinated community response models and effective service provider networks in order to enhance and expand service delivery to victims of human trafficking –
utilizing a service network of 49 collaborative partners including education, medical, mental health treatment, substance abuse treatment, employment assistance, family reunification, worker’s rights advocates, civil/immigration legal service providers, youth services.
This service has an independent evaluation component and uses the TIMS Data System for
outcome evaluation.
WHAT IS PROSTITUTION
HIGHLIGHT
In 2013, ARC served 32 juvenile
victims of human trafficking.
Prostitution is violence against women. It
is sexual exploitation, one of the worst
forms of women’s inequality, and a violation of any person’s human rights. Prostitution is a system that includes casual,
brothel, escort agency, mail order bride
selling, sex tourism and trafficking in
women. All prostitution exploits women,
regardless of women’s consent. Prostitution is sexual exploitation that can prey on
women and the children made vulnerable
by poverty, and women who have been
victims of childhood sexual abuse. It affects all women, justifies the sale of any
woman, and reduces all women to sex.
WHAT DOES HUMAN TRAFFICKING LOOK LIKE?
Coercion & Threats: threats of physical harm; threats to harm family; threats to report victim
to police
Intimidation: harms or kills others to show force; destroys property; displays or uses weapons
Emotional Abuse: makes victim feel guilt or blame for situation; plays mind games; creates
dependence by convincing victim they’re the only one that cares about them
Isolation: moves victim to multiple locations; keeps victim confined; denies access to children,
family and friends
Minimizing, Denying & Blaming: makes light of abuse or situation; blames victim for trafficking situation; denies anything illegal is going on
Sexual Abuse: forces victim to have sex with multiple people in a day; uses rape as a weapon
and means of control; normalizes sexual violence and selling sex; treats victim as an object
used for monetary gain
Using Privilege: treats victim like a servant; uses certain victims to control other victims; hides
or destroys important papers
Economic Abuse: creates debt bondage that can never be repaid; take some or all money 25
earned; forbids victim to go to school
B
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Board of Directors
Karen Kinsey, CEO
President
Gerald Mowris, Stafford Law Firm
Vice President
Jan Froelich, Johnson Block & Company
Treasurer
Amy Bruchs, Michael, Best & Friedrich
Secretary
Erika B, Stafford Law Firm
Member
ARC Advisory Committees
Coordinated Community Response to the
Commercial Sexual Exploitation of Children
Amy Nobel
MMSD Transition Education Program
Jan Lorch
MMSD Transition Learning Center
Kelly Anderson
Executive Director, Rape Crisis Center
Deb Anderson
MMSD Metro Middle & High School—Dane County Jail
JoAnn Gruber Hagen
Founder, Slave Free Madison
Dave Mahoney
Dane County Sheriff
Ismael Ozanne
Dane County District Attorney
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Sharyl Kato
Executive Director, Rainbow Project
Jen Burkel
Volunteer Coordinator, Youth Services of Southern WI
Patricia Hrubesky
Director, Dane Co. Dist. Attorney Deferred Prosecution Unit
Gretchen Kubnick
Director, High Risk Juvenile Sex Offender Registry Program, DOC
Jeanne Schneider
Program & Clinical Coordinator, Youth Services of Southern WI
John Bauman
Dane County Juvenile Court Administrator
Lt. June Groehler
Madison Police Department
Detective Maya Krajcinovic
Madison Police Department
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AODA SERVICES
Sara Flugum
Director of Services, Domestic Abuse Intervention Services
Linda Preysz
Policy Analyst, WI Dept. of Workforce Development
Daniel Stattelman-Scanlan
Nursing Supervisor, Public Health Dept. (Madison & Dane Co.)
Julie Ahnen
Dane Co. CPS Manager, Dane co. Dept of Human Services, NPO
Blinda Beason
Former Secretary of Transportation to SCAODA
Flo Hilliard
Director, WI Women’s Empowerment Network
Cheryl Casey Grant
Outreach Program Specialist, BadgerCare Plus
Traci Stewart
Liaison Event Coordinator, WI Voices for Recovery
RESIDENTIAL—MADISON
Gerald Mowris
Stafford Law Firm
Rick Badger
New Beginnings Alliance Church
Dan Nevers
UW School of Social Work
Emily Sampson
Madison Police Department
Jacqueline Redmer
Neighbor
Kristine Browder
Neighbor
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Dr. Alida Evans
Physician
Tonya Jacobson
Social Worker
Heather Johnson
Neighbor
Joseph Sonza-Novera
Neighbor
RESIDENTIAL—FOND DU LAC
Kristine Schaeffer
UW Extension—Fond du Lac
Doris Priesgen
Social Worker, kettle Moraine Correctional Facility
Linda Kroll
Probation Agent, Division of Community Corrections
Marcy Janz
Nurse Practitioner
Rev. Paul Zoschke
Community Member
Caryl Hartjes
Sisters of St. Agnes
Ellen Bestor
Community Member
DANE COUNTY FASD TASK FORCE
Bernestine Jeffers
Women’s Treatment Coordinator, Div. of Mental Health & Substance Abuse
Todd Campbell
Dane County Dept. of Human Services
Lisa Hemauer
Intake Worker, Joining Forces for Families
Nancy DiBenedetto
Division of Community Corrections
Dr. Thomas Ebert
Program Evaluator
Georgiana Wilton
Director, Family Empowerment Network
Daniel Stattelman-Scanlan
Nursing Supervisor, Public Health Dept. (Madison & Dane Co.)
Kristi Obmascher
UW Dept. of Professional Development & Applied Studies
Dr. Alida Evans
Physician
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KEY STAFF POSITIONS
Karen Kinsey
Executive Director
Judy Baldwin
Assistant Director
Norman Briggs
Director of Addition Services
Paulette Romashko
Director of Program Development & Evaluation
Robin Ryan
Director of Community Justice Programs
Peggy Bentley
Senior Accountant
K
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In 2013, ARC Community
Services, Inc. employed 77
full and part time staff.
PROGRAM MANAGERS
Celesta Miller, Program Manager, ARC House
Jan Battle, Program Manager, ARC Dayton St.
Linda VanTol, Program Manager, ARC Maternal & Infant Program
Tania Rhoads, Program Manager, ARC Fond du Lac
Kerry Stokes, Program Manager, ARC Milwaukee Women’s Program
Laura Fabick, Program Manager, ARC Outpatient Services
Jan Miyasaki, Program Manager, Project RESPECT
Angie Wareham, Program Manager, TAP/DTC Case Management Services
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PROGRAM POSITIONS
Clinical Supervisors
AODA Counselors
Intake Specialist
Family Therapist
Health Educator
Child/Family Therapist
Parenting Specialist
Women’s Community Specialist
Director of Childcare Services
Case Managers
Outreach Workers
Research Assistant
Social Workers
Trauma Specialist
Childcare Workers
Night/Weekend Counselors
Overnight Counselors
Vocational/Educational Specialist
Medical Directors
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SELECTED COMMITTEES
OF WHICH ARC STAFF ARE
PARTICIPANTS
SCAODA designee to the Criminal Justice Committee of the Mental Health
Council
Dane County Recovery Coalition Executive Committee
Great Lakes FASD Regional Trainers Center - Advisory Committee
WI Alliance for Infant Mental Health
Fond du Lac Coordinated Community Response Against Violence
Fond du Lac Drug Free Communities
Light Up the Night Committee
Anti-Human Trafficking Task Force—US Federal Western District
Wisconsin Council on Community Corrections - Executive Committee
Dane County FASD Task Force
Dane County Commission on Sensitive Crimes
UW Stevens Point/Division of Mental Health and Substance Abuse Services
Mental Health & Substance Abuse Training Conference
Wisconsin Perinatal Depression - Task Force
Wisconsin Trauma-Informed Care - Advisory Committee
Dane County Safe Sleep Initiative
Dane County Fetal and Infant Mortality Review
Southern Region PNCC Work Group
Dane County Homeless Consortium
State Council on Alcohol and Other Drug Abuse
State Council on Alcohol and Other Drug Abuse - Intervention and
Treatment Committee
State Council on Alcohol and Other Drug Abuse - Planning & Funding
Committee
State Council on Alcohol and Other Drug Abuse - Mental Health and
Substance Abuse Needs Assessment Committee
Recovery Coalition of Dane County - Executive Committee
Parent Addiction Network of Safe Communities - Advisory Committee
Wisconsin Nicotine Treatment Integration Project - Advisory
Committee
Great Lakes Addiction Technology Transfer Center - Wisconsin Local
Advisory Committee
International Community Corrections Association
Wisconsin Coalition Against Sexual Assault
Wisconsin Correctional Association
Wisconsin Anti-Human Trafficking Consortium
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G
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VOLUNTEER
You can offer your time and talents to the agency or
a specific program.
DONATE
Donate materials or gifts in-kind needed by our
mothers and children to furnish their homes, clothe
their infants and help them rebuild their lives.
Make a tax deductible financial gift or pledge that
allows ARC to address the needs of high risk mothers
and their families.
ADVOCATE
Learn about the issues that impact our women’s lives
and share this information.
Invite our staff to give informational talks about the
issues in our women and children’s lives.
Connect ARC to community leaders, funding sources
or foundations.
VISIT
Schedule a tour of ARC’s programs to learn more
about our services
or call
(608) 278-2300
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“THE GIFT OF GIVING”
THANK YOU!
G
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Blackhawk Evangelical Free Church
Bethal Lutheran Church
Medic Clinic
Epic
Cherry Blossom Events LLC
John Deere Financial
Ananda Marga
Church Women United
New Beginnings Alliance Church
Heads Up Hair Salon
Kiwanis
R.S.V.P.
St. Matthews New Life Church
Laureen LaFrancois
Melissa Witte
Deb Martin
Roselyn Baker
Herman Wipperfurth
Michelle Hoffner
Katherine Kenig
Kristine Browder
Holy Family Congregation
Covenant United Methodist Church
Gannet Corporation
Service League of Fond du Lac
Holy Family Catholic Church
Presentation Catholic Church
UW Extension—Madison Employees
Change.Org
Holy Mother of Consolation Church
First Baptist Church
Monona Monday Quilters
Blooming Grove Fire Department
Marie Kress
Dennis Brown
Gwen Sayler
Sandy Pertzborn
Marie Kress
B.K. Eaves
Casey Nicks
Constance Kaeser
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C
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S
2001 W. Beltline Highway
Suite 102
Madison WI 53713
Phone: (608) 278-2300
Fax: (608) 278-2313
Web: www.arccommserv.com
ARC Community Services, Inc.
gives admission priority to
pregnant women
ARC Community Services, Inc.
provides an equal
opportunity in employment
ARC would like to thank funders, donors, volunteers and
community partners that make our services to improve the lives
of women and their families possible.
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