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Option 5 – Nurse led Palliative Care Assessment & Rehabilitation 1. Option description 1.1. Nurse led Palliative Care Assessment & Rehabilitation 1.2. Description of change Designation of six palliative care beds (incorporating the two existing end of life care beds) within the Newton Wing of the Town & County Hospital in Wick for the delivery of holistic multi disciplinary assessment to patients requiring palliative care. The staff will have the skills to talk to individuals and their families about dying; time to listen to the concerns of those individuals and families; time to support individuals and families to plan effectively for future care needs; and additional skills in symptom control management. They will also have close links with the multi disciplinary and palliative care teams to ensure the right level of care in all settings as per individual wishes. This will be done through regular multidisciplinary meetings and individual case conferences. Situation “Patients with the most complex needs are usually in hospital. One quarter of all admissions to an acute hospital have some palliative care needs and one third of all hospital beds are occupied by patients in their last year of life.” (1) Patients are currently assessed, by the primary and secondary care teams within the Caithness hospitals and their home. However there are no designated palliative care assessment beds in Caithness General Hospital meaning that people are having their acute care needs assessed but their wider palliative care needs for support, reablement and daily living aids may not be a priority in this setting. End of life care is well supported in Caithness, with patient preference being met as far as possible within the range of settings. In addition to care being delivered in the patients’ home, in care homes and in Caithness General Hospital there are two designated end of life care beds in Town & County Hospital in Wick and one designated end of life care bed at the Dunbar Hospital in Thurso. “In 2007, ~50% of palliative care deaths in Caithness occurred in a hospital setting, ~28% occurred in the individual’s own home, ~19% in a nursing home and ~3% a residential home” (2). Background The redesign of adult services in Caithness was established in the December of 2012. In March of 2013 the Redesign Reference Group agreed to establish six task/finish groups one of which is the Palliative Care Group. That group met 1 initially in the summer of 2013 and carried out a SWOT Analysis of services in Caithness. A sub-group was then established to look in more detail at two of the issues identified by that group, namely the need for a Palliative Assessment and Rehabilitation Unit and to quantify the unmet need for people and their families during the Out of Hours period. The group identified six options: Option 1: Status Quo. Option 2 Retain existing end of life beds and create enhanced community provision without additional inpatient assessment. Option 3: Palliative Assessment & Rehabilitation Unit in CGH with enhanced community provision. Option 4: Palliative Assessment & Rehabilitation Unit in Town & County Hospital with enhanced community provision. The end of life care beds in both the Dunbar and the Town & County Hospitals would remain. Option 5: Palliative Assessment & Rehabilitation Unit in the Dunbar Hospital with enhanced community provision. The end of life care beds in both the Dunbar and the Town & County Hospitals would remain. Option 6: Palliative Assessment and Rehabilitation Units in the Town & County and Dunbar Hospitals with enhanced community provision. The end of life care beds in both the Dunbar and the Town & County Hospitals would remain. Assessment The Sub Group identified the pros and cons of each option. (See appendix 1). Group members then submitted individually their favoured options. Recommendations The sub group recommends the following option be taken forward. Palliative Assessment and Rehabilitation Unit in Town & County Hospital with enhanced community provision - Re-designation of beds at Newton Wing, Town & County Hospital to include four palliative care assessment beds. - Retain two end of life care beds in Wick (at T&C) - Retain end of life care bed in the Dunbar, Thurso - Staff with additional time to provide palliative care support for patients and staff in all care settings - Enhanced support for patients and carers 1.3. Reasons for change - - To provide an environment for in-patient holistic palliative care assessment within Caithness, ensuring that the individual’s potential is maximised and appropriate care packages are arranged prior to discharge. To offer individuals and families the opportunity to work out what is 2 important for them by providing the physical and emotional space for talking, listening and comfort which is difficult in a busy acute ward. To support individuals in self-management, by developing pathways which allow patients to access existing services and resources. To act as a model of best practice and a hub for maintaining competencies To be a hub for a multi-disciplinary palliative care team. To act as a hub for Transforming Care After Treatment (TCAT), which aims to support and enable cancer survivors to live as healthy a life as possible for as long as possible. It would also provide additional support to carers and family members. - - 2. Evidence The Scottish Government (2007) gave a commitment to the delivery of high quality palliative care to everyone in Scotland who needs it, advocating that timely, holistic and effective care planning should be available for those with palliative and end of life care needs,… person centred and responsive to the needs and diversity of the population (3). The Scottish Government (2008) recognised the importance of high quality coordinated care that supports patients and carers with palliative and end of life care needs (4). There are no designated palliative care assessment beds in Caithness. Patients are currently assessed, by the primary and secondary care teams within the Caithness hospitals and their homes. There are two designated end of life care beds in Town & County Hospital in Wick and one designated end of life care bed at the Dunbar Hospital in Thurso. End of life care is also delivered in Caithness General Hospital (CGH) and in the community; there are no other designated end of life care beds in Caithness. “There . . . considerable advantages in hospitals designating particular wards or areas for palliative and end of life care” (5). As previously stated “In 2007, ~50% of palliative care deaths in Caithness occurred in a hospital setting, ~28% occurred in the individual’s own home, ~19% in a nursing home and ~3% a residential home” (6). 2.1. Access Town & County Hospital in Wick has following transport links: - Stagecoach bus service to within 400 yards of the hospital 400 yards off the A99 Within walking distance to train station Caithness rural transport (Dial-A-Ride) available 3 The building itself has: - Wheelchair access Car park and ambulance turning point. A leaflet is available detailing further access information 2.2. Equity The level of care and/or support will ensure that people are treated with fairness and transparency, promoting people’s rights and supporting choice. Assessment by skilled professionals working with the person and their family will fully identify the services within the county required to enable this group to achieve their preferred place of care. 2.3. Improved outcomes This proposal would utilise the existing expertise and facilities at the Newton Wing of Town & County. There would continue to be “end of life care beds” in both Wick and Thurso for those who chose this as their preferred place of death. These beds would also be available for symptom management. The four additional assessment and rehabilitation beds would be for people with palliative care needs, including those with long term conditions, judged to be in their last year of life. These will provide high quality care, focusing on the treatment of pain and other distressing symptoms as well as addressing social, spiritual, psychological and family needs. The beds would also act as a resource to reduce admissions to acute beds (at CGH) and act as “step down” beds for those people diagnosed in acute care settings as palliative and who require a level of rehabilitation and the arrangement of a suitable care package prior to their discharge from hospital. Health Care Assistants (HCAs) would undergo additional training to support the physiotherapy and occupational therapy needs of those admitted to the beds in order to help them maximise their potential. 2.4. Effective practice There will be continuity of care and/or treatment and/or support, designed to match the needs of the individuals and their carers i.e. right service, at the right time, in the right place, by the right provider. Care and support will be delivered to the highest possible standards of quality, safety and evidence, with the person being at 4 the centre of all decisions. Risks will be assessed and managed. The unit would increase educational opportunities for acute hospital staff, many of whom have no formal training in palliative care, by allowing rotation of staff from other wards. 2.5. Sustainable The proposals will allow us to enhance the skills of the staff in terms of the assessment of patients and also their skills in end of life care. Working and engaging with the wider team we will make services more sustainable. Strengthening the assessment process will help us work with individuals to anticipate care requirements and allow people to maximise independence throughout their palliative journey. Care plans will be flexible enough to adapt to changing circumstances for the individual. 2.6. Culture and values For those using the assessment and rehabilitation beds there will be a full assessment of needs by the multi-disciplinary team, whose underlying ethos is to maximise potential. It will provide the support to arrange packages of care, if required, for those going home. Principally it will provide the individual and family with choice. The environment will provide the physical and emotional space for those individuals and families to identify what is important to them. 3. - 4. Risks Inability to engage community and staff in the change process. Funding of project. Other competing demands for the Town and county unit. Staffing; ability to recruit and retain Implications for others Potential to reduce inappropriate admission to Caithness General Hospital. Potential to facilitate earlier discharge from hospital thereby reducing length of stay. Further development of the multi disciplinary team; maximising people’s 5 5. potential for independence. Potential to provide care to people in their locality, reducing travel time and cost for both them and their family. Potential implication to consultant job plan Potential to roll out to other areas following completion of evaluation Consultation The proposal was drafted by a sub group of the Palliative Care Task/Finish Group, itself a sub group of the Redesign of Adult Services in Caithness. The proposals, along with the alternative proposals have been discussed by the group. Members of the group individually signalled their preferred option. During the development of this proposal there have been at least two meetings of the Reference Group. The Palliative Task Group has presented its plans in outline at these meetings and sought approval to continue to develop its plans further. 6. References Appendix 1 (1) Review of palliative care services in Scotland. Audit Scotland 2008 (2) “Epidemiology and Palliative Care”. S Vaughan (NHS Highland) 2008 (3) Better Health Better Care. Scottish Government (2007) (4) Living and Dying Well. Scottish Government (2008) (5) “More Care; Less Pathway”. Neuberger (2013) (6) “Epidemiology and Palliative Care”. S Vaughan (NHS Highland) 2008 6