Download Richard Batelaan

Biographical Data
Richard Batelaan
Senior Vice President, Customer Solution Implementation
Joined CenturyLink
2016
Positions Held
• Senior Vice President, Customer Solution
Implementation – 2016
Education
• BS/Electrical Engineering – Georgia Institute of
Technology/Atlanta, Georgia
• MS/Information Networking – Carnegie Mellon
University/Pittsburgh, Pennsylvania
Richard Batelaan has nearly 30 years of experience in the
telecommunications and information technology industries.
As CenturyLink’s Senior Vice President of Customer Solution
Implementation, he is responsible for end-to-end customer
service delivery for business and consumers, from the sale to
revenue capture. He has extensive industry knowledge and a
track record of implementing repeatable, automated business
processes to drive revenue growth, network performance and
customer satisfaction.
Prior to joining CenturyLink, Batelaan spent five years with
AT&T in Dallas in leadership roles within Network Planning
and Engineering, Platform Strategy and Solutions/Product
Realization, and Product Management. He also previously
served as Chief Operations Officer for Cbeyond, Inc.,
BroadRiver Communications and BellSouth.net.