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NEW LANARK TRUST RECRUITMENT OF CHIEF EXECUTIVE New Lanark is an authentic and enduring historic community which preserves and celebrates social and economic values that remain of global contemporary relevance. It was inscribed in 2001 by UNESCO as a World Heritage Site on the strength of its “Outstanding Universal Value”, with privileges and responsibilities arising as a result of that status. New Lanark Trust (an independent trust with charitable status, registered with the Office of the Scottish Charity Regulator) is the principal owner and manager of property within the World Heritage Site, having carried out one of the most significant heritage restoration projects in Scotland for many years. A key agency in Scotland for heritage and tourism led regeneration, it also runs a number of whollyowned subsidiary commercial companies. The qualifications, experience and personal qualities expected of the Chief Executive are set out below. These will be explored as part of the recruitment process and candidates will be expected to provide evidence in support of any aspect of this profile. This document and interview notes and results will form part of the contract of employment between the New Lanark Trust and the person appointed as Chief Executive. Essential qualifications, experience and personal qualities Educated to degree level; A creative, innovative, imaginative and energetic approach, directed at maintaining financial sustainability without compromising the social and historical context of New Lanark’s heritage; Ability and willingness to work, and communicate effectively, with a multi-disciplinary Board of non-executive Trustees, providing support and oversight; Demonstrable success in managing commercial activities, ideally within a tourism and/or heritage context; Experience in developing and influencing strategy and policy across a wide range of relevant subjects; Able to manage and achieve stretching targets, established with and supported by the Board of Trustees; Experience of managing and directing multidisciplinary teams, effecting change where necessary; Experience and success in developing, managing relationships and communicating with external stakeholders and strategic partners, and An empathy with heritage values and the legacy of Robert Owen. Desirable qualifications, experience and personal qualities Experience of heritage and tourism management and marketing; Experience of fund-raising. (At January 2015 the capital requirement for future New Lanark conservation and restoration projects was estimated at £20 million, part of which has been funded since that date); Experience in one or more aspects of the core operating activities of New Lanark: visitor attraction management, hospitality / events management, historic building conservation and restoration; Experience in sourcing and managing project funding, and April 2016 Page 1 of 4 Experience in reviewing organisational and staffing structures, remuneration etc. to ensure that New Lanark has an efficient operation that is sustainable in the longer term. JOB DESCRIPTION – CHIEF EXECUTIVE – NEW LANARK TRUST THE ROLE Reporting to the Board of Trustees through the Chair of the Board, the Chief Executive is responsible for leading and managing the operations of the New Lanark Trust and its subsidiary companies, safeguarding the historic village of New Lanark (a UNESCO World Heritage Site), compliance with regulatory requirements and ensuring the overall financial sustainability of the Trust. OVERALL REMIT Approximately 155 staff, 20 employed in the Trust and 135 in the three subsidiaries; Commercial turnover around £4 million, with capital project and operating grant income in addition; Paid visitor numbers approximately 75,000 with at least 300,000 visitors to the Village per annum; A complete village of Grade A and Grade B listed buildings, with a nominal balance sheet value of £17 million; Major and important external relationships, for example, without limitation, with the Scottish Government, Historic Environment Scotland, South Lanarkshire Council, Heritage Lottery Fund. The post of Chief Executive is presently combined with that of Managing Director of the subsidiary companies of the Trust: New Lanark Trading Limited, turnover £1.67 million, 65 staff, operating the visitor centre, interpretation and exhibition spaces, café, two retail shops, textile (wool) production, hydro-electric power generation, and ice cream manufacture. New Lanark Hotels Limited, turnover £2.32 million, 68 staff, operating a thirty-eight bedroom hotel, health club and spa, conference/function business, eight self-catering holiday units and an eighteen room (fifty-six bed) high-quality hostel. New Lanark Homes Limited, income £160,000 based on rentals, two staff, providing social housing and associated amenities within the village. PRINCIPAL RESPONSIBILITIES (headings are for convenience only) Leadership Providing vision and leadership in all areas of New Lanark’s activities, including organisational development, strategy and business planning; Managing and directing the senior management team to achieve strategic and business objectives; Maintaining an overview of organisation structures, including human and physical resources, and effecting change, as necessary, to ensure that they remain capable of efficient and cost-effective delivery of the objectives of the World Heritage site, and April 2016 Page 2 of 4 Developing employees, providing opportunities for learning and acquisition of new skills, to serve and secure the future of the overall organisation. Strategy Contributing to the setting of strategy and policy in support of the organisation’s vision, and taking responsibility for delivery of the agreed objectives as described in the Trust’s Ten Year Strategy; Monitoring and reporting on the organisation’s results in relation to the agreed strategic objectives and related financial budgets. Delivery Identifying, planning and exploiting potential new commercial opportunities; Maintaining and increasing commercial turnover; Maintaining and increasing visitor numbers and average spending per visitor; Maintaining and interpreting the heritage fabric and historic significance of the village; Maintaining the proper discharge of the educational responsibilities of New Lanark, and Ensuring the proper discharge of the Trust’s responsibilities under the New Lanark World Heritage Site Management Plan. Financial and Commercial Ensuring financial sustainability; Taking personal responsibility for the propriety and regularity of the Trust’s finances and for their economic, efficient and effective use; Initiating an effective and ongoing fundraising strategy; Ensuring adequate project funding is sourced and managed appropriately, and Managing capital projects for restoration, preservation, and sympathetic modernisation of the village. Legal/Governance Ensuring compliance with all statutory and legal governance requirements (including without limitation health and safety legislation), establishing and operating relevant policies and procedures; Addressing the ongoing change management requirements of the Trust’s governance and management. Partnership Supporting and developing key partnerships; Engaging with a wide range of stakeholders from national and local government, including senior officials and politicians at local and national level, other public bodies, commercial tenants, local interests (including New Lanark residents) and societies, and Representing New Lanark Trust as appropriate, particularly with stakeholders and the media. April 2016 Page 3 of 4 Reporting Overseeing, directing and providing regular comprehensive management reports to the Board of Trustees and to the Boards of subsidiary companies; Continuously maintaining an awareness of the risks to which the Trust and its operations may be subject and reporting on the management of these to the appropriate boards, and Ensuring compliance with the reporting requirements of external funders and with statutory obligations. NLT CE JD Final April 2016 April 2016 Page 4 of 4