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Emmanuel Njenga Njuguna Association for Progressive Communications [email protected] http://www.apc.org http://africa.rights.apc.org Involving civil society in ICT Policy 1 Outline • ICTs and role in Development • ICT Policy and ICT Strategy • Models of policy and strategy development • Involving civil society in ICT Policy • CS challenges • Conclusions Involving civil society in ICT Policy 2 Importance of ICT G8 Okinawa Charter “Information and Communications Technology (ICT) is one of the most potent forces in shaping the twenty-first century. Its revolutionary impact affects the way people live, learn and work and the way government interacts with civil society. ICT is fast becoming a vital engine of growth for the world economy. It is also enabling many enterprising individuals, firms and communities, in all parts of the globe, to address economic and social challenges with greater efficiency and imagination. Enormous opportunities are there to be seized and shared by us all. The essence of the ICT-driven economic and social transformation is its power to help individuals and societies to use knowledge and ideas. Our vision of an information society is one that better enable people to fulfil their potential and realise their aspirations.” Involving civil society in ICT Policy 3 Role of ICT in Development • ICT plays a great role at both the micro and national level by increasing the effectiveness and reach of development interventions, enhancing good governance and lowering the costs of service delivery • The integration of ICT into overall national development strategies can help facilitate implementation, expand the scope and coverage, and increase the results for most of these factors. Moreover, development goals cannot be achieved by government efforts alone. • The involvement of civil society and the private sector is crucial. Involving civil society in ICT Policy 4 ICT for empowerment and participation • Citizens are encouraged to participate in the democratic process through ICT mechanisms such as electronic forums and bulletin boards, which enable participation in public discussions • ICT can contribute to fostering empowerment and participation and making government processes more efficient and transparent by encouraging communication and information-sharing among people and organizations, and within government. – case studies in India – Andhra Pradesh • ICT enables solution sharing between local people and communities, providing access to practical information • Organizations in developing countries also find it increasingly feasible to participate in information-sharing that strengthens governance and collective power, allowing them to influence political and institutional decision-making processes. Involving civil society in ICT Policy 5 Participation Provision Access Use Involving civil society in ICT Policy Awareness 6 Participation • Recognition that ICT is a key development enabler not just a technology for use and participation in ICT development should be ensured • What is an enabler? A means to an end not an end in itself. ICT enables other service provision (eg telemedicine, training, education etc) Involving civil society in ICT Policy 7 Provision and Access • PROVISION: The removal of obstacles to the provision of ICT through participation initiatives need to be balanced with protection of community and ensuring confidence in services • ACCESS: Access to ICT will enable and can be used as leverage towards greater empowerment and a more equitable future for poorer communities Involving civil society in ICT Policy 8 Use and Awareness • USE: ICT should be able to be used just like any other medium. However ICT also raises particular issues that need to be addressed (eg new criminal activity, copyright issues) • AWARENESS: Access to ICT is crucially dependent on education, public awareness, targeted useful technology Involving civil society in ICT Policy 9 National ICT Policy • A tool to promote national vision and the basis for the legislation and regulation through which it is implemented – The ICT policy will benefit all citizens – It will encourage wider ownership in all forms – It will be transparent and therefore decisions taken are open to scrutiny – Government will consult those most affected by the policy – The ICT policy will be action-oriented and make things happen Involving civil society in ICT Policy 10 Models of Policy and Strategy development •PROACTIVE: Policy mapping model –identify important policy issues –‘map’ policy issues to legislation •REACTIVE: Legal issues model –as legal issues arise, develop legislation •CO-OPERATIVE: Co-operative model –identify important policy and legal issues –develop ICT Laws as outputs Involving civil society in ICT Policy 11 Vietnam ICT Policy Infrastructure Government Human Manufacturing Resources Applications Enterprises Users (E-issues) Involving civil society in ICT Policy 12 ICT Laws in Vietnam Infrastructure ICT Human Manufacturing Resources LAWS Applications ? (E-issues) How ? 4 pillars Involving civil society in ICT Policy 13 Thailand Pro-active model Electronic Transactions Law e-Society Electronic Signatures Law e-Education Electronic Fund Transfers Law e-Government Information Technology Laws Development Project e-Commerce Computer Crimes Law Data Protection Law National Information Infrastructure Law e-Industry Policy priorities Law outputs Involving civil society in ICT Policy 14 Manufacturing and infrastructure Business Enterprise Law Taxation Laws Investment environment Map to legislation Infrastructure Ordinance on Posts and Telecommunications Sectoral reform in infrastructure industries Manufacturing Identify policy and legal issues Others, eg inadequate Intellectual Property and competition law protection Foreign and Domestic Investment Laws Map to legislation Sector reform in broadcasting and print sectors Intellectual Property Laws Competition Laws Others? Involving civil society in ICT Policy 15 Applications Policy of development of e-society through e-applications, e-Government, e-commerce Institutional responsibilities for development of ICT Equivalency of electronic forms e-Enablement Map to legislative issues Applications Recognition of digital forms (signatures, electronic funds) Licensing/Registration for particular uses (eg telemedicine etc) Controls over certain ICTs (eg online gambling) Identify policy and legal issues Censorship and national security Rights and protections for society Computer crimes Map to legislative issues Data protection/privacy Defamation Liability of ISPs Intellectual property Anti-spamming Involving civil society in ICT Policy 16 Human resources Policy priorities and development Human Resources Identify policy issues Map to legislative issues Involving civil society in ICT Policy Recognition and statement of policy priorities and development 17 National ICT Strategies • ICT as a sector • policies which focus on the development and/or strengthening of ICT-related industries such as computer hardware, software, telecommunications equipment and ICT-enabled services. • ICT as an enabler to social-economic development • the adoption of holistic, cross-sector strategies which aim to harness the uniqueness of ICT to accelerate a wider development process. Involving civil society in ICT Policy 18 Case Studies Involving civil society in ICT Policy 19 Producing Vs Use of ICTs • Focus on use and enablement of ICTs • “For most developed countries, the contribution of ICT—using sectors is much stronger than the contribution of IT producing sectors.” • “ICT-using countries tend to benefit more than ITproducing countries, because IT producing countries lose some of the gains through deteriorating terms of trade.” • “Historical experience suggests the main beneficiaries of technological revolutions have been the users” Involving civil society in ICT Policy 20 Involving Civil Society In ICT Policy Involving civil society in ICT Policy 21 National Policy and Strategies • Three stakeholders involved – Government, Private sector, Civil Society • Civil Society Involvement – In today’s information society access to ICTs is a basic human right, a right which should be protected and extended – A successful policy depends on how people use the new tools that become available to them • Is there evidence of civil society involvement in ICT decision making processes ? Involving civil society in ICT Policy 22 Issues and civil society concerns • • • • Influencing policy (lobbying and advocacy) Monopolies, competition and universal service Privacy rights and internet users Policy implementation and monitoring (linking policy to legislation and regulatory aspects • Gender and marginalised groups • Content and language • Intellectual property – transformation of IP regimes to ensure equitable access and stimulate innovation – Open source and free software – Open knowledge sharing • Freedom of expression and censorship • Privacy and security Involving civil society in ICT Policy 23 CS Challenges • • • • Internal organization Representation issues Limited involvement of CSOs in ICT issues CSOs that could be involved in ICT policies are focused on other sectoral issue – public, private, educational and others • While there are some successes, civil society participation has been ad-hoc and often delivered through individual experts rather than through representative voices of civil society groups. • No channels exist for civil society participation Involving civil society in ICT Policy 24 Conclusions • Exploit existing links - Local, regional and international organizations offering support • Organization of ICT civil society sector internally through the establishment of a national ICT forum – avoid competition • Linkage with CSOs with broader development goals in order to build awareness of ICTs • Increasing understanding of government processes, lobbying and public relations Involving civil society in ICT Policy 25