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INVEST IN PEOPLE INVEST IN TRAINEES Susan Hudson Melissa Williams Acknowledgement to the Traditional Owners We will tread carefully in our footprints to respect the people and the land whilst we are in this beautiful country. “Over the next couple of decades nothing will impact OECD economies more profoundly than demographic trends and, chief among them, ageing” Jean-Philippe Cotis Chief Economist, OECD March 2005 “By 2020, almost 1 in 5 of Australia’s population will be over 65, compared to 1 in 10 in 1980.” Managing tomorrow’s people : The future of work to 2020 PriceWaterhouseCoopers, 2007 “The spotlight is firmly on the impending retirement of a wave of baby boomers…. and the critical gap they will leave in Australia’s workforce…. Such is the anticipated impact of this demographic movement that the analogy of a natural disaster such as a tsunami is often used” (Mercer : Workplace 2012) A Workforce Planning Reality: Within the next 10 years most employers will be faced with a significant number of their employees moving towards retirement……. means…… Pressure placed on the remaining workforce; skill shortage; brain drain; corporate knowledge lost Recruitment & Selection Climate, Culture & Employer Branding Performance & Career Development Talent Management/ Workforce Planning Reward & Recognition OUR PEOPLE 2015 Indigenous Employment & Engagement Lead: Melissa Williams Organisational Leadership Academic Agenda Employee Retention & Relationships UWS Mission To be a university of international standing and outlook, achieving excellence through scholarship, teaching, learning, research and service to its regional, national and international communities, beginning with the people of Greater Western Sydney. FACT …….. The region of Greater Western Sydney (GWS) - highest number of Indigenous Australians living outside of the Northern Territory Priority 6 (of 7) of the Indigenous Higher Education Advisory Council: “Increase the number of Indigenous People working in Australian Universities” er 6 y gh i rit H l io s n ci P r n o u a t io u n o ge uc C di d ry E so vi UW c o St S M a th mm tem iss G e p itm en ion W eo e t S p nt re le to gi o on f In Ad UWS Indigenous Traineeships Pending workforce crisis - skill shortage: UWS Our People 2015 staffing strategy Proactive Start by UWS Commenced as Director, Indigenous Employment and Engagement November 07 Greenfield site The brief : to make a difference via the development and deployment of an Indigenous Employment and Engagement strategy for the University Australian Population Census 2006 Greater Western Sydney (GWS) region - highest number (26,000) of Indigenous Australians outside of the Northern Territory Indigenous Australians in GWS were 2.5 times the unemployment rate for non Indigenous and 58% are less than 24 years of age UWS Goal To become an employer of choice within Greater Western Sydney – where Indigenous Australians will choose UWS as a place to work, stay and further their careers Staffing Strategy : “Our People 2015” Indigenous Employment and Engagement Project Strategy Development A pilot Traineeship Program became a major component of the strategy – Target of 15 by 2009 Capturing research into Employer of Choice and Best Practice modelling Holistic Organisational Involvement Executive Endorsed Committed Hiring Managers Benchmarking and Research UWS Traineeships Champions to Drive the Agenda Best Practice Modelling Comprehensive Strategic Action Plan The Indigenous traineeship premise Bridging the gap (education, employment, technology) Promoting diversity in the workplace Engaging with the community Contributing to economic and social outcomes Institutional benefits: Savings in future recruitment and selection Incentives (DEEWR, WSROC) Benefits to Trainees Self esteem and confidence building A safe learning environment Customised self paced learning plans Formal Mainstream Qualifications (TAFE) A “start” Tools to compete - Access to “knowledge” A sustainable experience What Trainees expect….. Access to leadership and people who care Work that is stimulating and valued Clear Instructions Balanced challenges in work load Support - both practically and with TAFE elements Reward and recognition Future opportunities in sight and obtainable What trainees are ……. • Entry level – limited to no admin work experience • School leavers or returning to the workforce or long term unemployed or career change • Various degrees of life experience What traineeships are NOT……. • Cheap labour • A dumping ground for all the dud jobs • Traineeship NOT “Slave”ship • A facility to make your tea & coffee or get your lunch The Learning and support aspects TAFE 1 day per week → Business Admin Cert III Fortnightly tutorial support Self paced learning On the job support from Managers and colleagues Coaching and mentoring Behavioural tracking Counselling Feedback Stage 1: Preparation Business Case to DVC Incentives sourced: DEEWR/Regional partners Approval Position description/ Remuneration level Concurrent activities Careful selection of Hiring Managers Toolkits for Hiring Managers and Trainees Stage 2: Recruitment and Selection Marketing campaign Targeted community engagement (local events) Applicant information sessions Hiring Manager information sessions Trainees nominated Unit and location preference Cultural protocols articulated throughout the process Stage 3: Hosting the Trainees Induction package Alignment of workplace requirements with TAFE learning plans Participation in cultural events Campus Tours Rotations after 6 months Constant and open communication between Trainees, Hiring Managers and Director’s office. Stage 4: Evaluation and Monitoring Regular TAFE feedback (progress and attendance) Questionnaires (Hiring Managers and Trainees) Trainees Monthly meetings Quarterly reports Hiring Managers Feeding into Office of the Director, Indigenous Employment and Engagement Reporting to the Our People 2015 Program Office DEEWR feedback Reporting to Executive The right environment + the right tools = success Pilot Celebrations Success stories Business champions Next generation leaders Higher Education Pathways Community role models Marketing and PR Web presence Discover the possibilities together !! (media clip)