Download STATEMENT OF POLICY January 12, 2009 Re: Corporate Safety

STATEMENT OF POLICY
January 12, 2009
Re:
Corporate Safety Culture Commitment
The Leadership of MedFlight will demonstrate their care for all partners and patients. The basis
for this commitment is clear in our Safety Mission Statement:
To foster our development of structured business plans to ensure safety, to manage risk, to
reduce accidents and costly safety significant events, while increasing our operational efficiency.
Our safety core values are:
We strive for balance in forgiveness and accountability.
We are aware that things can go wrong and that we should take corrective action in order to
avoid recurrence.
We support reporting situations that threaten safety.
We understand that there is a line between acceptable and unacceptable behavior.
We understand that the Safety Management System does not relieve a person from personal
accountability.
We understand that human factors are a major cause of accidents.
We acknowledge mistakes, learn from them, and take the appropriate action.
Our fundamental safety beliefs are:
We all want to work and live in the safest manner possible.
We perform more productively in a Just Culture of open reporting of all safety hazards in which
management will not initiate disciplinary action against any personnel who in good faith, due to
unintentional conduct, disclose a hazard or safety incident.
No one will intentionally take unnecessary risks.
Safe does not mean risk free.
Everyone is responsible for the identification and management of risk.
Familiarity and prolonged exposure without a mishap leads to a loss of appreciation of risk.
Safety involves accountability to each other.
Executive management commitment:
Safety excellence is a component of our mission; we as leaders will demonstrate our
commitment to safety by holding all partners accountable for safety performance.
Responsibility and accountability of all partners:
Each MedFlight partner is expected to accept responsibility and accountability for their behavior
as well as others with which they work and to freely communicate safety concerns and ideas.
Before work begins, we will make everyone aware of the safety rules and processes as well as
their personal responsibility to observe the rules.
Safety performance is an important part of our partner evaluation system, and we will recognize
and reward safety performance.
Clearly communicated expectations of safety goals:
We will ensure that MedFlight partners understand and accept our formal safety goals, and that
communication and motivation systems focus on those goals.
Auditing and measuring for improvement:
The CEO will ensure that regular safety audits are conducted and that the Director of Safety,
Risk Manager and all company auditors have free and uninterrupted access to all areas.
Audits will focus on personnel behavior as well as work area conditions.
Metric indicators will be used to assess our successes, failures, and opportunities to improve.
Lastly, our goals and objectives are:
To use a performance based approach to achieve our mission.
To proactively identify hazards.
To maximize the development of an engaged safety culture.
To integrate all elements of MedFlight operations vertically and laterally.
To be cost effective.
//SIGNED//
Rod Crane
President & CEO
MedFlight