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Ethics and Integrity in the Commercial Environmental Laboratory Industry Insuring a Balanced Approach for Procurement, Laboratory Analysis and Data Production J. Farrell & D. Speis ACIL Mid Winter Meeting February 7, 2006 Washington, DC 2005 Meeting on Ethics and Integrity: Laboratory Focus • Internal Programs - Training & Education Clients & Employees - Compliance Monitoring Proactive Approach Controlling Client Ethical Confrontations • Establish Client Expectations • Effective Staff Training • Solid Documentation • Establishing the Ethical Boundary “Know When To Just Say No” • Active Participation in Regulatory Rulemaking Ethics & Integrity Continuum “No Hard Line” • Regulatory Role - Expectation vs. Reality • Client Role - Expectation vs. Reality • Laboratory Role - Expectation vs. Reality Regulatory Process & Expectations • Rulemaking Process - Stakeholder Involvement - Responding to Stakeholder Involvement • Accreditation - Ethics and Data Integrity Demonstrations Client Processes and Expectations • Procurement – One Sided - Low Bid - Commodity Perspective - E-Bid - Penalties • Execution of Services - High Quality - Defensible Data (QC & Integrity) - Regulatory Agency Support • Post Delivery Intervention - Data Changes - Laboratory Self- Discreditation - Regulatory Support Client Expectations for Laboratories Favorable Pricing Prompt Execution High Data Quality High Data Integrity Post Delivery Support Rewards of Meeting Client Expectations Absence Of Loyalty Absence Of Performance Incentives Performance Taken For Granted First Stop in the “Blame Game” Integrating The Process “Getting the Message Across” (Group Discussion) • ACIL Action Assuring Ethical Treatment What Business Ethics Do We Expect From Colleagues? From Clients? From Regulators? • Regulatory Process • Client Process • Communicating the Message White Paper? Newsletter Articles?