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MIREN AINOA ELGUEZABAL UZKANGA Caracas, Venezuela ++58 (212) 961-6973 / ++58 (414) 246-2747 [email protected] EU National & Venezuelan Citizen PROFESSIONAL SUMMARY Goal-oriented, problem solving and innovative professional with over 15 years experience in Human Capital and Rewards Management, responsible for designing and delivering policies, programs and processes and providing consultative support to create a highly innovative work environment. EXPERIENCE Global Rewards Director Latin America Region 2010-2011 Responsible for the Corporate Global Rewards Management for the Latin America Region Implemented the benefit governance policy in the region Participated in the Global Market Intelligence Team Performed in depth analysis of compensation in Mexico in order to complete the implementation of rewards strategy for former Symbol locations. Global Rewards Manager LAN Region & Canada 2009- 2010 Responsible for the Corporate Global Rewards Management for the Latin America North & Canada Defined Rewards strategy for former Symbol locations in Reynosa and Cuidad Juarez. Aligned compensation and benefits to market practices, including adequate implementation of variable pay. Implemented the Salary Change Calculator as a tool to support HR in the rewards decisions and the Rewards Analysis Tool (RAT) to support the Annual Rewards Review (ARR) processes. Reviewed and made a proposal for the medical plan in Mexico City, Reynosa and Cuidad Juarez. Includes market competitive analysis of coverage, deductibles, copayments, employee contribution and plan scheme. Review global car policies to drive consistency and reduce costs. Analysis of alternatives: benefit in kind vs allowance. Global Rewards Manager LAN Region 2007-2009 Responsible for the Corporate Global Rewards Management for the Latin America North region. Completed Symbol integration by getting locations into ARR process, implementing rewards processes and programs. Sales transition. Supported the market analysis, design and implementation of the new car policy for the region. Participated as Latin America representative in the global team for M-Grades implementation. Pay Structure Sub-Team: development of M grade structure across all countries. Global Hierarchy & Titling Sub-Team: derive hierarchy work and descriptions, reconcile alignment of levels. Participated as Latin America representative in the global Cost of Labor Tool project. Latin America North region responsible for global HR Portal content development and implementation. Latin America Global Rewards platform representative for the LA HR Portal Project. Responsible for the content development and edition as well the design and implementation of the Human Resources portal in the LA region. Global Rewards Manager LAN Region and HR Manager- Venezuela 2004-2007 Responsible for the Corporate Global Rewards Management for the Latin America North region. Responsible for HR Management of the Motorola subsidiary in Venezuela. Implemented Case Management Tool (CMT) as tracking tool for Employee Relations related matters. Designed and implemented training plans: cycle adjustment for alignment with Performance Management systems and INCE´s Programa de Racionalización. Implemented the new hire orientation program. Consulting activities in matters related to Corporate Government and compliance: labor obligations (L.O.T, LOPCYMAT), Ethics Committee, Management Board, EHS Committee. Motorola de Venezuela Legal Representative. Supported the development of Scorecard key Global Rewards vendors in the region. Aligned and implemented the Integrated Supply Chain Job Titling and Grade Alignment Project in the Nogales Manufacturing Plant. Supported the design and implementation of the new defined contribution pension plan (Mexico DF). Design and Implemented E-Z Flex as additional (voluntary) benefit plan (Mexico). Performed an assessment of the sales compensation structure for the region. Determined the right fixed-variable mix. Redefined sales market analysis methodology. Developed the new sales structures. Supported the implementation and communication of the new Sales Hierarchies Project. Global Rewards Manager-Andean, Central America and the Caribbean Region 2003-2004 and HR Manager-Venezuela Responsible for the Corporate Global Rewards Management for the Andean, Central America and the Caribbean. Responsible for HR Management of the Motorola subsidiary in Venezuela. Implemented the Talent Management Review process for key talent assessment and design of development plans. Supported the institutionalization of the Performance Management system: created the adequate communication channels to reinforce the understanding of the high performance culture, its impact on business results and rewards and development opportunities. Participated in the design and implementation of the regional HR Policies. Identified and implemented competitive practices (flexible work options, life balance programs) based on Telecom and High-Tech Industry practice assessment. Developed trustful relations with communities and universities through the Corporate Citizen Policy and the Motorola Foundation Program. Optimized the use of Internet-based resources to enhance employees´ rewards knowledge and understanding. Global Rewards Manager Andean Pact, Central America, Caribbean 2000-2003 and Southern Cone Responsible for the Corporate Global Rewards Management for the Andean, Central America, Caribbean and Southern Cone. Implemented the Rewards Planning System (RPS) as a performance-based rewards planning tool for the 3 main components of the compensation: base pay, variable pay and stock options. Implemented global job profiles for HR, Engineering and IT. Developed a simplified and consistent grading system that provides clearer career paths within job families. Participated in the global HR team that developed the PC Linkage Project for merit/rewards alignment: established merit pay as the common method of base pay delivery; implemented one common merit review period (focal date). Implemented and communicated a global best practice guide for annual merit review. Developed and implemented an education plan for managers, employees and HR community. Supported the implementation of the MIP (Motorola Incentive Plan) as the variable component of the total compensation package. Implemented Bravo! as Motorola formal recognition program, together with an education plan to enhance the recognition culture. Participated in the market assessment and cost analysis, as well as in the design, implementation and communication of the regional car policy (2002) for the 7 countries in the region (Cost savings USD100K). Global Rewards Coordinator Andean Pact, Central America, Caribbean 1999-2000 and Southern Cone Responsible for the operationalization of the Corporate Global Rewards strategy into policies, programs and processes adapted to regional needs. Responsible for the design and implementation of the regional salary market assessment processes, as well as systems and tools for job evaluation standardization. Defined and implemented a regional streamline process for salary market assessment with a standard guideline, methodology and Mercer as the regional consultant firm. Implemented JES (Job Evaluation System) as the regional standard tool for job evaluation. Performed external competitiveness assessments and adjusted competitive position in accordance with strategy. Performed internal equity analyses and aligned job titles and levels throughout the region. Human Resources Generalist - Venezuela 1995/ 1999 Supported the design, implementation and communication and responsible for the administration of programs and policies in the areas of personnel administration, compensations and benefits, employee relations, staffing and training and development. Designed and implemented benefit programs based on market practices and cost analyses. Supported in the development of trustful relations with communities and universities through the Motorola Foundation Program. Finance Department Assistant – Venezuela 1993/ 1995 Supported the department in administrative activities and the operation in general accounting tasks, including compliance with general accounting standards and internal control guidelines. TRAINING OF INTEREST Essentials of Motorola Management, Achieving Results through People, Behavioral Coaching, Finanzas para Ejecutivos no Financieros, HR Journey to Success, Executive Compensation, Covey´s 7 Habits of the Highly Effective People, Digital Six Sigma, Competency-based Leadership, Yelow Badge Quality Certificate, Fundamentals in Organization Development, Situational Leadership. EDUCATION Post-graduate studies in Management, focus on O.D. (2008). USB, Caracas, Venezuela. Bachelor Degree in Modern Languages, minor in Translation (2000). Universidad Metropolitana, Caracas, Venezuela. Bachelor Degree in Business Administration (1997). New Port University, Salt Lake City, USA. LANGUAGES English (read, write & speak) – CAE, Cambridge University Certificate