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Job description Job title Directorate Pay band Responsible to Base/location Web Designer & Developer (e-Bug) Operations - Microbiology HEO e-Bug Project Manager / Web Project Manager Primary Care Unit Gloucester Hours/sessions per week 37.5 hours per week Job type (ie fixed term/permanent) Fixed term contract 3 years INTRODUCTION Public Health England provides strategic leadership and vision for protecting and improving the nation’s health. Its ambition is to lead nationally, and enable locally, a transformation in the health expectations of all people in England, regardless of where they live and the circumstance of their birth. It will achieve this through the application of research, knowledge and skills. PHE is an executive agency of the Department of Health. It is a distinct delivery organisation with operational autonomy to advise and support government, local authorities and the NHS in a professionally independent manner. Specialist Microbiology Network The Regional Microbiology Network (RMN) was established as a separate Division of PHE in April 2006. The Regional Microbiology Network is composed of eight Regional Microbiology Laboratories and the Primary Care Unit. In addition, thirty seven hospital microbiology laboratories participate as PHE Collaborating Laboratories. Together, these Laboratories provide frontline diagnostic and public health microbiology services to NHS Trusts and PHE Health Protection Units. The Primary Care Unit is a small unit based in Gloucester that undertakes research and produces guidance to improve primary care clinicians’ management of infectious disease and promote better use of microbiology laboratory services. The Unit also works with general practices, nursing homes, universities, schools and the public to raise awareness of antibiotic resistance, respiratory and hand hygiene, chlamydia and other infections. JOB SUMMARY e-Bug is a website aimed at teachers and young people across Europe and beyond. It aims to improve knowledge about microbes, antibiotic resistance and vaccines and reduce antibiotic resistance by reducing spread of infections, improving vaccine uptake and improving understanding of antibiotic use and resistance. The website hosts activities to use in schools and also by students outside the school environment. The postholder is to take responsibility for the continuous delivery, technical development and support of the e-Bug Content Management System and Flash websites in multiple languages. They will also be responsible for delivering support, training and project documentation for all website users and EU partners. In addition they will contribute to research of web-related technologies for the development of the e-Bug and PHE websites, and will provide support and guidance to users in applications and other technical developments Over the next year the website will be updated from Flash to HTML and the postholder will be pivotal in this transfer. Communication and key working relationships Internal e-Bug Project Manager Primary Care Unit Lead Content development teams within Digital Services teams E-Bug Project Assistant Primary Care Unit Manager IT department Users within the Agency External Authors and Editors around Europe Support and software providers Representatives of other bodies with NHS MAIN DUTIES AND RESPONSIBILITIES 1. Provide technical support for both troubleshooting and enhancement of the eBug content management system and Flash websites. Conduct research and development on the websites and provide advice/assurance to the Information Systems Department, Online Services and e-Bug stakeholders. 2. Produce templates & CSS based on the existing site and ensure integration with the CMS and databases. 3. Responsible for fault handling of the bespoke .NET CMS application and databases. Monitoring CMS performance and capacity usage and developing technical strategies to improve the service. To ensure the publishing mechanisms for the website are functioning appropriately. 4. To produce and maintain user documentation for e-Bug websites and undertake training for authors and editors across Europe. 5. To support users via phone, email, meetings and face-to-face in solving technical, publishing and all other issues. 6. Technical development of the Content Management System, Flash sites and other bespoke applications that will interface with the CMS. This will involve designing, implementing and documenting software components including ASP.NET, VB.NET and SQL Server 2005. 7. Technical development of the site using advanced HTML 5, CSS and JavaScript. 8. Responsible for installations and to provide advice and guidance on the CMS infrastructure, SQL database back-up/restore and the web application environment. Maintain up-to-date documentation on the technical configuration, patch/upgrades and fault resolution to the CMS and associated utilities. 9. Gather technical requirements, scope and evaluate any further requirements which may be identified over the duration of the project. 10. Responsible for testing all online developments including technical, accessibility, usability and user acceptance testing. 11. Continually updating and enhancing own relevant knowledge and skill set by means of reading, software experimentation, attendance at courses and lectures, and consultation with colleagues in other departments. Other The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Professional development You should pursue a programme of continuous professional development in accordance with any relevant professional registration or statutory requirements, while maintaining appropriate awareness of service provider requirements. Person specification Description Essential Desirable Qualification Degree or equivalent in computer science or IT discipline with web development component Sufficient relevant experience working within complex internet related environment A/I/C Willingness to obtain further qualifications in web development to keep abreast of changes Qualifications in web development techniques, preferably ASP.NET, VB.NET or C#.NET, Assessment Practical experience of supporting a Content Management System (CMS) Flash programming (action script), this will be for maintenance only as the site is being transferred to HTML Knowledge and experience Experience as defined by type/level (not length) Practical experience of designing software solutions given and outline requirements specification ? A/I/C A/I/T Demonstrable experience of developing and maintaining W3C WAI compliant accessible websites Experience in using tools to validate CSS and XHTML and cross browser testing to ensure adherence to Government guidelines. Experience in the use of front end web design and development technologies CSS, HTML, XHTML, Javascript, , and Javascript libraries Experience in web development technologies: ASP.NET VB.NET, C#.NET Experience in using and configuring web servers, preferably IIS Extensive experience of utilising and supporting MS Access, SQL Server and other database applications within an organisational environment Extensive experience of utilising and supporting database applications for websites or Intranets Understanding of responsive web design Experience of designing wireframes or other mock-ups and developing them as prototypes Knowledge of usability and usability testing A/I/T Experience of Open Source web technologies such as PHP, Linux, Apache & Tomcat Experience of following guidance policies for web development Information Management and publishing experience A thorough knowledge of current digital technologies, trends in web development and technical web based solutions Demonstrable knowledge of oriented programming concepts e.g. classes, objects and interfaces A/I Knowledge of latest developments in front-end / client side web development Skills and capabilities A thorough working knowledge of Content Management Systems. Knowledge of the following: ASP.NET programming HTML, CSS and JavaScript Microsoft operating systems and server technologies System and database back-up procedures and technologies Web application server systems, preferably including IIS Relational database design and programming using SQL A/I A/I/T A/I/T Equality and diversity √ I An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, but also in relation to management systems *Assessment will take place with reference to the following information A = Application form I = Interview C = Certificate T = Test In addition to the job specific requirements above this role will require adherence to the following: Our behaviours The way we behave as PHE members of staff will have the greatest impact in achieving our ambitions as an organisation. What we say matters but what we do matters more. Our effectiveness depends on how we behave so we will: consistently spend our time on what we say we care about work together, not undermine each other speak well of each other, in public and in private behave well, especially when things go wrong keep our promises, small and large speak with candour and courage PHE and Civil Service Code of Conduct PHE has adopted a Code of Conduct that incorporates both the Civil Service Code, which also applies to all our staff, and our professional responsibilities. This PHE Code applies to all staff employed by PHE, secondees, agency staff and individuals holding honorary contracts. All staff must abide by this Code of Conduct as a contractual responsibility and so the Code of Conduct forms part of an individual’s contract of employment. The PHE Code of conduct and Civil Service Code can be found on the PHE intranet page. Civil Service Competency Framework 2010-2017 Core competencies The framework outlines 10 competencies, which are grouped into three clusters. A minimum of one competency should be picked from each cluster. It is anticipated that no more than 5/6 in total should be used. Strategic cluster – setting direction: 1. Seeing the big picture o seek to understand how the services, activities and strategies in the area work together to create value for the customer/end user 2. Changing and improving o find ways to improve systems and structures to deliver with more streamlined resources 3. Making effective decisions o recognise patterns and trends in a wide range of evidence/data and draw key conclusions People cluster – engaging people: 4. Leading and communicating o communicate using appropriate styles, methods and timing, including digital channels, to maximise understanding and impact 5. Collaborating and partnering o 6. establish relationships with a range of stakeholders to support delivery of business outcomes Building capability for all o identify and develop all talented team members to support succession planning, devoting time to coach, mentor and develop others Performance cluster – delivering results: 7. Achieving commercial outcomes o identify and understand relevant legal and commercial terms, concepts, policies and processes (including project approvals and assurance procedures) to deliver agreed outcomes 8. Delivering value for money o 9. monitor the use of resources in line with organisational procedures and plans and hold team to account Managing a quality service o develop proposals to improve the quality of service with involvement from a diverse range of staff, stakeholders or delivery partners 10. Delivering at pace o successfully manage, support and stretch self and team to deliver agreed goals and objectives Job description agreed with the post holder: Employee signature: ……………………………………. Date:………………………… Print name:………………………………........................ Manager’s signature:…………………………………….. Date:………………………… Print name:……………………………….....................…