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Empower
Your Business Communications
with iPECS-CM
iPECS-CM’s
powerful and reliable solution
to help your business grow
and succeed.
Businesses are moving towards an ICT (Information and Communications
Technology) environment that converges voice, data, video and
applications in a single network. Ericsson-LG Enterprise’s iPECS-CM
(Communication Manager) provides an easy and flexible solution for
today’s unified communications environment to help businesses increase
revenues, decrease costs and enhance productivity.
ALL-IP COMMUNICATIONS SOLUTION
FUTURE READY PLATFORM
iPECS-CM is an All-IP communications platform providing IP
telephony, various multimedia, applications and mobility services for
medium and large businesses. It offers the latest in communications
technology, delivering a reliable, flexible and secure system for your
business.
The All-IP centralised management platform provides various options
to upgrade your current system, from traditional PBX functions to
Hot Desk, Mobile Extensions and Cloud computing environments.
The platform’s flexible and open standard interface also allows for
customisable configurations with any applications, services and end
points.
The IP architecture allows for easy monitoring and management
of remote platforms through Web Management and SNMP based
Network Management Systems.
RELIABLE SERVICE
iPECS-CM’s redundant Call Server provides high level survivability
against LAN / WAN failure or main office Call Server failure, with
redundancy provided by dual processors. This means that the
geographic redundancy structure guarantees that communications
even in geographically dispersed environments will remain in
operation during the event of a communications failure. The local
survivability allows for automatic database replication between
active and standby servers to guarantee reliable and continuous
service if such an event occurs, so your business can continue to
operate.
DISTRIBUTED ARCHITECTURE
ACROSS MULTIPLE LOCATIONS
The iPECS-CM uses a distributed architecture across an IP Network
for clear communication without geographic limitations, providing
users across multiple locations access to the same features and
functions delivered by the central Call Server. This architecture
allows a network to be flexible and configured to suit individual
business needs, from head offices, satellite offices, remote staff and
hosted / managed services to cloud-based services.
IDEAL FOR UNIFIED COMMUNICATIONS
This is an ideal platform to build a unified, cost-effective
communications solution. Ericsson-LG Enterprise iPECS UCS
(Unified Communications Software), together with iPECS-CM,
combines phones and applications, so that they can run on your PC
or mobile phone to provide calls, instant messaging, file sharing for
collaboration as well as video conferencing using a single server.
A special open API (Application Programming Interface) and UCTI
(Unified Communication Telephone Interface) for 3rd parties can be
integrated with iPECS-CM telephony functions and built into the UC
solution. You can easily integrate additional UC services to optimise
any office environment with these applications.
Features and Benefits
FULL AND FLEXIBLE SCALABILITY
MAXIMISED SECURITY ON IP COMMUNICATIONS
The iPECS-CM’s server-based system works over the IP backbone,
offering various modular gateways to provide full scalability from
small to large business environments.
iPECS-CM is a proven secure communication solution with
encryption, enhanced authentication and access security.
• Increase S1K/ S2K / S4K / S10K / S30K call servers on demand
based on capacity requirements
• S cale up to 30,000 users with 255 Local Survival Branches (250
tenant support for large operations)
SURVIVABILITY AND GEOGRAPHICAL REDUNDANCY
The CM platform ensures your service continues to operate in the
event of a network failure or natural disaster, so your business can
continue to operate. The reliability offered is key for large businesses
such as banking, finance, government or hosted/managed services
which need to operate constantly.
• D
ual Processors
• U
p to 16 CPU Clustering, Ethernet Link,
Power, CTI Link, SMDA Link Redundancy
• L ocal survivability and PSTN failover for
WAN failure (S1K, S2K or MFIM)
EXAMPLE OF AN IPECS-CM SOLUTION
Security management on Call Server
• System access control using Access Control
• Subscriber authentication
Encryption between IP-PBX and IP Phone
• Protocol: TLS, sRTP
• Algorithm: AES (Global standard)
• Key: ECC, RSA
IP Phone VPN and 802.1x
• B
uilt-in IP Phone VPN client ensures secured communication and
reduces security cost
• U
sing port access control protocol, 802.1x, you can protect
company network for communication
PROTECTING YOUR INVESTMENT
EASY LOCAL / REMOTE MANAGEMENT
Any investment you have already made in other iPECS systems or
phones can be easily integrated with the iPECS-CM. This can help
reduce investment costs for your business..
JAVA technology applied to Web Management tools allows the same
user experience with native applications.
• C
ontinue using your iPECS-LIK Gateway Module, common
applications and end points
• A
n easy extension of the 3rd party services
WMS (Web Management System)
• Web based IP Telephony management tool
• No additional devices required
• Manage station, trunk, system error and 3rd party equipment
ENTERPRISE FMC FOR SEAMLESS COMMUNICATION
FMC (Fixed Mobile Convergence) combines fixed and mobile
communications to help increase efficiency. Enterprise FMC (eFMC)
allows a personal mobile phone to be used as an extension. Unify
communications to a single device using the advanced Mobile
Extension Feature set on iPECS-CM and mobile clients (iPECS
Communicator and UCS Mobile Client). It can help improve work
efficiency and customer service as it allows you to use the iPECS-CM
functionality from your mobile phone such as to transfer calls and
place calls on hold while out of the office.
VALUE-ADDED FEATURES FOR CUSTOMISATION
NMS (Network Management System)
• S NMP based IPT monitoring tool including server, gateway
modules, phones and data switches
• M
onitoring connected off-premises devices status and
notification
OPEN INTERFACE WITH VARIOUS APPLICATIONS
Flexible integration of any applications through standard interfaces
including SIP, TR.87, TAPI, CSTA CTI, SNMP, QSIG, LDAP and LLDP,
along with Ericsson-LG Enterprise open interfaces such as SMDI
and SAPP.
iPECS-CM includes a range of customisable features not available
when you use a traditional telephone system. This includes basic
Auto Attendant/Voicemail, Least Cost Routing, Automatic Call
Distribution, Web Management, and VoIP Network Interface.
iPECS-CM’s flexible features and cost-effective solutions deliver
unlimited opportunities and maximise efficiencies for your business.
Solution Portfolio
CALL SERVER
WMS (WEB MANAGEMENT SYSTEM)
The iPECS-CM Call Servers maintain control and supervision of
communication channels from call initiation to termination,
providing flexible and customisable communications solutions.
WMS is the management tool for not only system configuration but
also debugging and maintenance with an intuitive GUI. The WMS can
go directly through any web-browser to manage an iPECS-CM site
in real-time. The WMS also supports additional administrative and
maintenance functions for resource management, traffic statistics,
fault alarms and real-time system monitoring with just a few clicks.
iPECS-CM’s software-based systems are available in 4 configurations
with 2,000 / 4,000/ 10,000 / 30,000 ports, covering up to 30,000
ports with single software packages and services with call processing
protocols such as SIP, Ericsson-LG Enterprise proprietary IP protocol
and H.323.
iPECS-CM offers 2 types of servers – the embedded Gateway Module
and commodity service.
• T he embedded Gateway Module - CM-S2K, CM-S1K (Only for
Branch office Local Survivable Server) - can be installed into the
media gateway cabinet efficiently.
• T he commodity service - CM-S30K, CM-S10K, CM-S4K – employs
a standard commercial server or carrier grade server platform to
providing high performance and reliability.
MEDIA GATEWAYS
The iPECS-CM Media Gateway Modules provide a simple interface
to various standard telephony networks and terminals. PSTN, ISDN
or IP Phone, SIP, SLT or digital phone interfaces are housed in a 5U
19-inch rack or stand-alone mount cabinet.
In addition, all Media Gateways of the iPECS-LIK can be used in the
iPECS-CM. Three types of Gateway Modules can be installed in CMMGC2 or CM-1URMC:
• TDM Network Interface Modules
• TDM Terminal Interface Modules
• R
esource Module for Media Processing
and VoIP Rerouting: CM-VPCM
CALL SERVERS
CM-S1K
CM-S2K
COMMUNICATIONS MANAGER SOFTWARE
iPECS-CM has Communication Manager Software for call features
and applications control. iPECS-CM software incorporates various
applications that employ a dedicated license for the function.
Licenses are issued for each Call Server using the unique ID of the
Call Server or Call Server cluster.
VARIETY AND USEABILITY
Ericsson-LG Enterprise offers a variety of user-friendly phones to suit
the communications needs of small to large businesses. Our phones
support a comprehensive suite of features and applications. The range
includes desktop IP phones, IP conference phones and WiFi handsets.
EASY AND EFFICIENT APPLICATIONS
Every business has different communications needs. Ericsson-LG
Enterprise iPECS-CM offers a range of applications to suit the
individual requirements of your business, ranging from unified
communications, management and monitoring solutions, to
customer service and contact centre solutions, hospitality solutions
and mobility applications.
The content of this document is subject to revision without notice due
to continued progress in methodology, design and manufacturing.
Ericsson-LG Enterprise shall have no liability for any error or damage of
any kind resulting from the use of this document.
Innovation begins with Communication
© Ericsson-LG Enterprise Co., Ltd. 2013. Ver. 1.0
Aria Technologies
895 Wellington Rd
Rowville, VIC, 3178
T +61 3 9213 9777
F +61 3 9213 9710
www.ariatech.com.au
Ericsson-LG Enterprise Co., Ltd.
(431-749) 77, Heungan-daero 81 beon-gil,
Dongan-gu, Anyang-si,
Gyeonggi-do, South Korea
Tel: 82-2-3777-1114
Fax: 82-31-8054-6607
www.ericssonlg-enterprise.com
B002 03/14
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