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Additional Points and Rental Agreement Additional points 1st floor apartment with internal stairs up from the street Self-catering 2000 sq. ft. Hair dryer High speed internet Washing machine and dryer Iron and ironing board Bed linen and towels Dishwasher Range cooker American style fridge/freezer Metered street parking opposite (free at weekends) or free street parking not far away Books and DVDs Satellite TV + DVD Player Welcome pack on arrival No pets No smoking Wheelchair inaccessible Rental agreement The property will be available from 3pm on the day of arrival and guests are asked to depart by 10am on the day of departure Guests to confirm time of arrival in advance with our Apartment Manager in order to welcome them and handover keys The price includes: electricity, gas, linen, towels and welcome pack The deposit is fully refundable based on cancellation at least 60 days prior to the planned date of arrival If the hirer needs to cancel within 60 days of the planned date of arrival we will make every effort to re-book the property, in which case 80% of the deposit will be returned. If the property cannot be re-booked for the same period, the deposit will be forfeited A £500 security deposit is payable on booking to be returned within a week of departure The property is let on condition that it is returned at the end of the period of occupation in the same condition that it was found on arrival. We reserve the right to make a charge for extra cleaning and any damages if this proves necessary. The apartment will be checked following departure Bookings are made in good faith with the belief that the property will be available to you on the date stated on the booking form. If, for any reason, due to circumstances outside our control, the property is not available, we are unable to guarantee provision of alternative accommodation. In the unlikely event of this happening, the deposit and the balance will be refunded in full and you will have no further claim against the property owners The number of people occupying the property may not exceed eight, unless agreed with us in writing. Only persons accompanying the named guest on the booking may occupy the property. The property cannot be re-let or sublet to any other group, party or individual without written permission from us The hirer shall occupy the property for holiday purposes and no other Pets are not permitted in or on the property under any circumstances The property is a non-smoking environment We recommend that you ensure your Holiday Insurance covers loss or damage to your personal property which you leave at your own risk. The hirer is advised that personal items lost or stolen are not the responsibility of the owner. The hirer will have a set of keys and will be solely responsible for locking of the property and the safekeeping of their personal valuables during the rental period. The owner assumes no responsibility for ensuing that the residence is locked and secured during the period of occupation by hirer The hirer shall report any fault with the property to us to give us the opportunity to correct the problem directly The hirer shall ensure that no member of the party engages in any activity in or around the property which may cause damage or offence to the neighbours We, our Apartment Manager, or subcontractors have the right to access the property at any time with due regard to the convenience of the hirer for the purpose of property inspection of the property, and to carry out essential, or routine repair or maintenance work Neither we nor any of our representatives can be held responsible for any circumstances beyond our control including but not limited to, mechanical breakdown, illness, television reception or failure of any public supply In the unlikely event that you have a complaint about the property or its contents whilst on holiday, it must be reported immediately to us, and we will take all reasonable steps to resolve the matter. We will have no liability for any complaint submitted after completion of the rental period We regret that we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by ‘force majeure’. In these terms and conditions of hire, ‘force majeure’ means any event which we or the suppliers of the service(s) in question could not, even with due care, foresee or avoid. Such events may include but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes or other industrial disputes, natural disasters, fire, acts of God, terrorist activities, quarantine, epidemics, weather conditions, government action or other events outside our control The rental does not include any personal insurance of any kind for the hirer The owners do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of use of the property. It is the hirer’s responsibility to ensure that children are always supervised properly around the property.