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Project Management in Practice Fifth Edition Chapter 3 Project Activity and Risk Planning Copyright © 2014 John Wiley & Sons, Inc. Two Extremes Approaches to Planning • “Ready, fire, aim” – Tom Peters • “Paralysis by analysis” • There is a happy medium that everyone would like to strike 3-2 The Basis of a Project Plan-the “Project Charter” • Primary function of a project plan is to serve as a roadmap • Should include the business case and strategic reasons for the project • Should contain sufficient information to know the status of the project at any time • Also needs the project’s history to date 3-3 Categories of Elements Required in the Project Charter 1. 2. 3. 4. 5. 6. 7. 8. Purpose Objectives Overview Schedules Resource requirements Personnel and stakeholders Risk management Evaluation methods Slide on each 3-4 Purpose • Business case for the project – – – – – Strategic reasons for the project Expected profitability Competitive effects Desired scope Any other technical results • Intent is to communicate to stakeholders the reasons for the project 3-5 Objectives • Another name is project mission statement • More detailed description of the… – Scope – Deliverables – Outcomes • Communicate to project team members what will be done to achieve the overall project objectives 3-6 Overview • • • • • • • Intended for senior management Brief description of project Deliverables Milestones Expected profitability and competitive effects Technological and managerial approaches Agreements with the client or any third party 3-7 Schedule • Summary of schedules and milestones • Work breakdown structure (WBS) • Time to complete each task 3-8 Resource Requirements • Estimates of project expenses – Capital and operating • • • • Costs associated with each task Overhead and fixed charges Appropriate account numbers Project budget 3-9 Personnel and Stakeholders • Stakeholders, sponsor, project manager, and some team members • Special skill requirements • Necessary training • Special legal arrangements – Such as non-disclosure agreements 3-10 Risk Management • Listing of potential disasters – Major and minor – Late subcontractor deliveries, bad weather, unreasonable deadlines, equipment failure, changes in project scope • Contingency plans are described – Does not stop disasters – Softens the impact 3-11 Evaluation Methods • Evaluation procedures and quality standards • Procedures for monitoring, collecting, and storing data on project performance 3-12 The Planning Process-Overview 1. Develop and evaluate the concept of the project 2. Carefully identify what project deliverables must have to be successful 3. Create a system 4. Test the prototype 5. Integrate the deliverable into target system 6. Validate the deliverable 7. Let client test it 8. Make sure client understands operating and maintenance requirements 3-13 The Planning Process-Nuts and Bolts • • Once approved, project should have a launch meeting New project manager should review project objectives 1. Make sure they understand 2. Identify important senior managers 3. Determine if anything is atypical • Senior manager introduces project to group – Project manager chairs launch meeting 3-14 Results of the Launch Meeting 1. The project’s scope is understood 2. Various functional managers understand their responsibilities and have committed to develop an initial task and resource plan 3. Any potential benefits to the organization outside the scope are noted 3-15 Sorting Out the Project-The Work Breakdown Structure (WBS) • Inadequate up-front planning is a primary contributor to the failure of a project • A primary purpose of the WBS is to ensure that no task is overlooked • Every task, no matter how small, should be listed – Along with material and human resources • This is a non-trivial task 3-16 A Sample (Partial) WBS Figure 3-1 3-17 Notes on WBS • Microsoft Project (MSP) will make a WBS list at the touch of a key – But not a tree-chart • At any given level, the “generality” or “degree of detail” of the tasks should be roughly at the same level • The breakdown of level 1 tasks should be delegated to someone who will carry out the level 2 tasks • The job of planning should be delegated to the lowest competent level 3-18 Extensions of the Everyday WBS • • WBS generally oriented towards deliverables Can be reshaped with some additional data often not included in the WBS 1. 2. 3. 4. • Estimates of resources for each task Estimates of the time for each task Who has responsibility for each task Sequence information for each task Increases it orientation toward planning and administration 3-19 A Modified WBS for Improving Staff Orientation Table 3-2 (Partial) 3-20 More on the Work Breakdown Structure and Other Aids • RACI Matrix is a table • Project tasks derived from the WBS listed in rows and departments and individuals in the columns • Helps organize the project team 3-21 The RACI Matrix Figure 3-5 3-22 A Whole-Brain Approach to Project Planning • Mind mapping is a visual approach that closely mirrors the way the human brain records and stores information • In addition to its visual nature, this methodology has the advantage of tapping in to the creative potential of multiple team members • Mind mapping is an entertaining approach that helps generate enthusiasm and involvement 3-23 Sample Mind Map Figure 3-9 3-24 Risk Management 1. Risk identification 2. Risk analysis 3. Response to risk 3-25 Breakdown into Sub-processes 1. 2. 3. 4. 5. 6. Risk management planning Risk identification Qualitative risk analysis Quantitative risk analysis Risk response planning Risk monitoring and control Slide on each 3-26 Risk Management Planning • Like any other planning process • Must ensure that the necessary resources can be applied in a timely manner • It is a continuous process • The factors that cause uncertainty change over time 3-27 Risk Identification and Qualitative Risk Analysis • • Steps 2-3 often carried out together Scenario analysis – – • Well-known method for identifying risk Involves envisioning likely scenarios and resulting outcomes Failure mode and effect analysis (FMEA) 1. 2. 3. 4. 5. 6. List ways project might fail List consequences and evaluate its severity List cause and likelihood Estimate the ability to detect each failure Calculate the risk priority number Sort the potential failures by their risk priority number 3-28 Quantitative Risk Analysis • State outcomes as probability distribution and use distributions to evaluate the desirability of certain decisions • Objective is to illustrate the risk profile of the outcomes • Risk profiles are one factor to consider in making the decision • Techniques for analysis include: – Expected value – Simulation 3-29 Risk Response Planning • Deciding on which risks to prepare for and which to ignore • Main preparation is a risk response plan • Risk response plan includes contingency plans and logic charts detailing what to do – Contingency plan is a backup for some emergency or unplanned event (“plan B”) – Logic chart shows the flow of activities once a backup plan is initiated 3-30 Risk Monitoring and Control • Monitoring and control are tasks for the parent organization – As well as the project • Must keep records for future projects • Also must continue to search for new risks 3-31 Copyright Copyright © 2014 John Wiley & Sons, Inc. All rights reserved. Reproduction or translation of this work beyond that permitted in Section 117 of the 1976 United States Copyright Act without express permission of the copyright owner is unlawful. Request for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for distribution or resale. The Publisher assumes no responsibility for errors, omissions, or damages, caused by the use of these programs or from the use of the information herein. 3-32